Axis Bank Kolkata Customer Care Phone Number

1800-209-5577,1800-103-5577, 033-2282 5189

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Axis Bank Kolkata

Kolkata is one of the cities where Axis Bank has established its network of branches. Axis Bank is a private sector banking company headquartered in Mumbai, Maharashtra and is counted among one of the largest banks in India. The bank features a portfolio of banking and financial services such as retail banking, business banking, insurance, loans, wealth management and investment. Axis Bank has the nationwide staff of over 42,420 people working in its various divisions. The bank operates over 2400 branches throughout India with over 12920 ATMS while its off shore operations are based in Singapore, Hong Kong, Dubai, Colombo, and Abu Dhai. Axis Bank publicly trades on BSE, NSE and LSE.

Some Valuable Contacting Information Axis Bank Kolkata

  • Contact Number of Axis Bank Corporate Office
    Phone Number: (022) 2425 2525
  • Contact Number of Axis Bank Registered Office Kolkata
    Phone Number: 033-2282 2933/ 033-2282 5189
  • Contact Number of Axis Bank Phone Banking Kolkata
    Phone Number: 033-22839971
  • Contact Number for Account Balance
    Phone Number: 1800 419 5858


Axis Bank was incorporated in 1994 after the liberalization policy of industries and other services introduced by the Government of India. It was formed as a joint venture between UTI, LCI , GICL, NIAC. NIC and other state owned entities. Its first branch was opened in Ahmedabad after setting up its offices in Ahmedabad and Mumbai.

Recognition and Initiatives

Axis Bank has received various awards such as Bank of the Yea, Best Bank, Consistent Performer, Fastest Growing Large Bank Dun and Bradstreet and Deal Maker of the Year. The bank has been associated with Axis Bank Foundation and Green banking to support social and environmental issues respectively. The same customer care number of Axis Bank Kolkata listed above is also used for Axis Bank Credit Card customer care number Kolkata, Axis Bank customer care number, Axis Bank customer care phone number, Axis Bank NRI customer care number, Axis Bank helpline number Kolkata, Axis Bank helpline number Kolkata, Axis Bank call centre number and Axis Bank Credit Card call center number.

Axis Bank Kolkata Address

The address of Axis Bank Kolkata is 7, Shakespeare Sarani, Kolkata, West Bengal, India.

Axis Bank Kolkata Website

The Website of Axis Bank Kolkata is

The postal and official address, email address and phone number (helpline) of Axis Bank Kolkata Service Center and Axis Bank Kolkata customer care number is given below. The helpline of Axis Bank Kolkata customer care number may or may not be toll free.
Axis Bank Kolkata Phone Number Customer Service data-ad-slot="7829909793">
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Axis Bank Kolkata Customer Care Number Complaints and Reviews

Customer care male
Mr. Priyadarshini Mitra SaysJul 04, 2016


Customer care male
Mr. Abu Saquib Ansari SaysJun 29, 2016

My account number is 912010040359877 and from my account INR 18889/- has been deducted reply me ASAP what is the reason, otherwise I will eslclate this issue and freeze my account also.

Customer care male
Mr. Abhaya Kumar Nanda SaysJun 18, 2016

Hello, My Axis A/c No is 025010100198134. Today some source was trying to make transaction to my account, but they said that they could not do so as because it is frozen. Is it true? If so, what is the reason? How to get it activated ?.

Customer care male
Mr. Sujit Kumar Basu SaysMay 28, 2016

I have an account number 913010005912410 jointly with my sister with your Salt Lake City branch, Sector II, near 206 Bus terminus. Yesterday (27-05-2016)we both got two SMS. The first received at 2. 24pm one said "Your cheque for Rs. 49000 which was deposited in account number 05912410 has been presented for clearing on 27-05-2016. " and the second SMS at 7. 20pm said "Your cheque no 117980 deposited in A/c 05912410 has returned unpaid on 27-05-2016. Contact your branch for details. " Today being 4th Saturday of the month, leaves o scope for me to visit my branch. I would like to mention here that neither me nor my sister deposited any cheque in our account in the recent past. These two SMS are quite confusing to both of us. Kindly check at your end.

Customer care female
Ms. Aradhana Singh SaysMay 07, 2016

Dear Sir/Madam,

This is to inform you that your Axis Bank has debited to Rs. 171. 75/- for (Dr Card Charges Annual 4179170038743330) on 26. 04. 2016. It seems the said amount debited due to some error, therefore I request you kindly reverse the same and credit the amount to my account.

Customer care male
Mr. Santajyoti Chakrabarti SaysApr 22, 2016

I am not getting OTP during any transaction through Debit Card. My Account No. Is 045010100050281 with P. A. Shah Road Branch Kolkata. Please resolve the problem.

Customer care male
Mr. Seema Singh SaysMar 17, 2016

BSR COAD: 6360218, PALAM BRANCH, A/C B. K. CHUGH and CO. AMOUNT OF 30000/- CHLLAN NO. 1820 DATED 17. 03. 2016

Seema Singh .

Rupa Basu Customer Phone Number
Ms. Rupa Basu SaysFeb 29, 2016

Booked mobile through just dial and cancelled order on 16/01/2016. But still a amount of 5911/- is reflecting on my bill. Please do needful. Acknowledgement Mail ID with you is 12019386. All supporting docs I have attached.

Saswati Saha Customer Phone Number
Ms. Saswati Saha SaysFeb 29, 2016


I am facing a trouble for accessing the internet login. I am the first time user. I have already registered my mobile number through Axis Bank ATM and my mobile number Is registered Successfully. My details are given below:

Name: Saswati Saha
Customer Id/Internet Banking ID: 853728972
Account No. : 916010009543398
Moblie No: 7439193891
Debit Card No. : 5346800011769747

Please sollve it ASAP. I am available on this number. @7439193891.

Rajesh Shaw Customer Phone Number
Mr. Rajesh Shaw SaysFeb 16, 2016

I am unsatisfied to your service at KHARDAH BRANCH IN KOLKATA 700117
At the time of opening a saving account. I was faced sum misss gideline from your valuble staff so i want a lodge complain AT your head office regarding your khardah branch if possible please make a call at 9339378575 (Rajesh Shaw ).

Axis Bank Kolkata Phone Number Customer Care
U.k.samanta, Accountant Customer Phone Number
Mr. U.k.samanta, Accountant SaysFeb 11, 2016

a/c no: 915020025353504 a/c name: soumya chemicals pvt. ltd. today on 11/02/2016 cheque rs. 20, 776/- deposited for transfer (at about 11. 15 a. m.)to our account, but till the subject amount not credited already 6. 50 hrs over. when it will credited to our account. please confirm.

Subrata Debnath Customer Phone Number
Mr. Subrata Debnath SaysFeb 04, 2016


I, Subrata Debnath had a loan account with your bank. Details are as follows:

Loan account No: AU0050100020511
Loan Type: Auto Loan. The above said auto loan was repaid back more than a couple of year back. I do not have anything outstanding liabilities to be met in this regards. But as of now I didn't receive "No Objection Certificate" on completion of loan liability. Would request to kindly do the necessary arrangement in order to provide me the same along with the statement of account. And let me be updated in this regards in my contact details given below. Thanking You,
Subrata Debnath

Customer care male
Mr. G P Mukherjee SaysJan 21, 2016

PL inform me the status of delivery of a sandwitchmaker whicb has been booked against rewards points of my credit card No 4718 6001 0111 0668. While booking was done it was to be delivered within 4/5 days. But nothing has been delivered till date. Regards
G P Mukherjere

Ramniwas Choudhary Customer Phone Number
Mr. Ramniwas Choudhary SaysJan 12, 2016

We M/s Bhagwati Enterprises, Sevoke Road Siliguri(Prop:Ramniwas Choudhary Mob. No. 9434048433 Mail Id. on your sevoke Road Branch for non payment of our firm Rs. 6, 21356. 00. We also write to inform you that the above remitance was made to our firm by AREA Account Office through your said branch for NEFT During Nov and Dec'2014. Several request to your sevoke Road Branch fetch zero result for us. Please HELP.

Kabita Chakraborty Customer Phone Number
Ms. Kabita Chakraborty SaysJan 06, 2016

I, Kabita Chakraborty , have received a SMS regarding transfer of fund through NEFT FROM MY ACCOUNT to KMI BUSINESS TECHNOL ON January 05, 2016 for Rs. 100000/- with Ref no AXISF16005078578. In this connection, I inform that I do not have any account with Axis Bank and as such the SMS is wrongly delivered to me. You are, therefore, requested to please revert how it happens and inform the fact to actual Account holder. Thanks and Regards,

Kabita Chakraborty
MOB - 9874578935.

Debdarsan Paul Customer Phone Number
Mr. Debdarsan Paul SaysOct 26, 2015

I had axis bank mobile app in my old android phone(2. 1). It worked very nice. Somehow that app. Is deleted from my phone. I have tried to download axis bank app from app store, but there is nothing for my old version phone. Kindly help me so that i can download that old app which is suitable for me. Please don't advice me to change my phone because old is gold. And nobody change his wife when she becomes old. Thanks.

Santosh Jha Customer Phone Number
Mr. Santosh Jha SaysOct 09, 2015

Hi Santosh Jha here my. Registered number is 9051876800 suddenly i received a message "EOD is INR 248. And also received d same message in previosly INR 93. Wat was that? please contact me as SOOn as possible.

Santosh Jha Customer Phone Number
Mr. Santosh Jha SaysOct 09, 2015

Hi Santosh Jha here my. Registered number is 9051876800 suddenly i received a message "EOD is INR 248. And also i received d in previosly INR 93. Wat was that? please contact me as soon as possible.

Mrs Chandra Banerjee Customer Phone Number
Ms. Mrs Chandra Banerjee SaysOct 06, 2015

I called to the nos. 18002335577 and 18001035577 without any help. I want to delink the Airtel. In from paying telephone bill on line. Please help me. My photo is not chosen from my computer please help.

Mrs Chandra Banerjee Customer Phone Number
Ms. Mrs Chandra Banerjee SaysOct 06, 2015

I had linked with Airtel. In for bill payment with my Axis Bank credit card. But due to some problem I want to delink it now. I request you to do the same and intimate me about it. My credit card number Is 5241 7800 0317 9939.

Axis Bank Kolkata Phone Number Customer Care
Amit Mitra Customer Phone Number
Mr. Amit Mitra SaysOct 05, 2015

I, Mr. Amit Mitra , residing 72, Surya Sen Sarani, Nona Chandan pukur, Barrackpore, Kolkata-122. My savings account. No. 586316 with Barrackpore Branch. I have done a Family Mediclaim policy, through your Bank personnel, Barrackpore Branch in 2013, but till date I have received no documents, even no renewal intimation. Time and again I personally enquire your branch and they told that the said policy would be sent to your home. But I haven't received the same till date. Please do the needful at your end.

Customer care female
Ms. Pronay Bhattacharyya SaysSep 24, 2015

Third class customer service department. I called the customer care department 5 times for an urgent requirement. But nobody picked up my call. Can I get a call back from your side between 1 p.m to 2 pm

Customer care male
Mr. Samuel Gunaseela Raja SaysSep 23, 2015

Dear sir, I had booked a train ticket by using Axis bank credit card in the month of may and i lost the Credit card in September and got a new Card. But i had Cancelled the Train Ticket and the Amount of Rs. 5601/ is not transferred to my account till date ? may be because of the Replacement card. I request your good office to kindly direct the payment to my Credit Card Account as the Indian Railways had transferred the money on 17th September itself my registered mail ID is given to you bellow.

Sameer Tantee Customer Phone Number
Mr. Sameer Tantee SaysSep 15, 2015

Hi Team, I had an ATM withdrawal on 11th Sept for 2000 from SBI bank ATM, Saltlake sec-2 near Tank no 9. But I can see two transaction and two withdrawal from my account. Please find attached screenshot. Please help me clarify this issue and call me on my cell number 8981011307. RegardsSameer.

Axis Bank Kolkata Phone Number Customer Care
Priyatosh Chakraborty Customer Phone Number
Mr. Priyatosh Chakraborty SaysJul 04, 2015

Actually i want to know when my cash deposit in chinsurah kadina more ATM by my debit card at14:04 on 04/07/15 by record no 6793 by amount 10, 000. 00rupees. But till now not added to my axis bank saving account. What is the fault or when will add to my account balance in pipulpati branch. Please inform me. Thanks.

Sankha Roy Customer Phone Number
Mr. Sankha Roy SaysJun 12, 2015

I am a customer of your bank from last. Last year 2014 I took a Personal Loan worth Rs. 400000 (more or Less) and gave two persons mobile number as reference person. In this month June 2015 I was unable to pay my EMI for this Personal Loan. I am not getting any call regarding personal loan EMI. But from the loan department one of my referral person get the phone relating to Personal Loan EMI instead of me every time. Please do not call my friend repeatedly instead of myself. Tell the loan department to call me in my registered mobile number 9051573631.

Subhobroto Banerjee Customer Phone Number
Mr. Subhobroto Banerjee SaysMay 05, 2015

My customer Id 857156936, new account, my debit card and my account are not being activated because your system says that my mobile number is not registered. But, my mobile number and email Id printed in the welcome kit are true and bank messages and calls are reaching me on my mobile. Then, why does it show that my mobile number is not registered? And how can we activate my account as well as my debit card?.

Customer care male
Mr. Buddhadeb Barari SaysApr 03, 2015

I got a 100 rupee totally mutilated note form your axis bank atm, jalalkhanbar, contact, w. b, 721401 yesterday. but your nearest br. did not help me. my a/c no. is 238010100020323. the details of transaction slip is date 02/04/15, time 18:07 term apcn49808. i do not want such bad experience never from your concern.

Customer care male
Mr. Asim Kumar Baksi SaysApr 01, 2015

While trying to make an online payment to CESC Ltd through Axis bank DEBIT Card on 1-4-2015, I wrote the password wrongly putting my pin number )five time mistakes) and the card was locked. Please unlock the debit card.

Customer care male
Mr. Binay Kumar Samanta SaysApr 01, 2015

I am requesting you to stop clearance of cheque no 360323 (amount Rs80000/) dated 31. 03. 2015 of axis bank dumdum branch. It was issued by me (Binay Kumar Samanta )but it was issued to a person who did not explained the purpose clearly. So kindly stop clearance immediately and the necessary charge may be deducted from my account. Inform me your action by return mail. Thanks. Binay Kumar Samanta (SB/AC-28410100034113) phone:9433449532.

Customer care male
Mr. Mj Developers SaysMar 31, 2015

Today we have deposited 21 lac service tax amount in your Satya Nagar axis branch Bhubaneswar but this amount till now not debited our account so how to paid service tax todayregardsMj Developers 9437284374.

Customer care female
Ms. Mrs Shinjita Chatterjee SaysMar 19, 2015

I withdrew rupees 10000 today from the ballygunge Place ATM using my Standard Chartered ATM card,, but I received only Rs. 9500 on 19/ March at 1. 15 pm. The Security guard at the ATM saw the transaction was done and that I had not received the amount of rupees 10000. What is my next course of action now?

Customer care female
Ms. Hirak Jyoti Dhar SaysMar 05, 2015

The security guards of Ranaghat Branch of Axis Bank misbehave with the customers. One of them is very ill tempered . He once abused me slang languages and when I protested he attempted to assault me. I was saved by the other customers.

Customer care male
Mr. Upal Mukherjee SaysFeb 20, 2015

I do not get proper SMS alert regarding transactions, in spite of several times informing to the bank. My account number is 021010100093161. Can I expect an earliest response from your side?

Customer care male
Mr. Sheikh Khurshid Alam SaysFeb 17, 2015

We have a gprs edc machine(tid number 38317584)in Durgapur branch, but it required international and Amex card activation. We already given application as well as mail also in our local branch(sahid khudiram sarani, city-center durgapur-713216) on 24. 01. 15 as per mr. Satish kumar said(business manager-axis bank). But till date we did'nt getting any response from their end. Shop address Primarc story venture pvt. Ltd. Shop number 121, 1st floor junction mall city center-16Mobile number is 9732050762.

Customer care male
Mr. Sushanta Banerjee SaysFeb 16, 2015

I have SB account in your Bank account number 148010100058399, This is salary account. But last one year I am not in job and I enable to maintained minimum balance, So Bank deduct penalty every month. But suddenly I know that Bank deduct from my account Rs. 700. 46 and 86. 58 on 14/02/2015. Can you enplane me why deduct this amount from my account? Thanks and Regards. Sushanta Banerjee9091163003.

Customer care male
Mr. Manash Chowdhury SaysFeb 16, 2015

I am Manash Chowdhury, had applied for a personal loan, Application Id: 2454267. The loan is already sanctioned, but the draft issued by Axis Bank bounced because of illegal signature (dd: 863730). If things are not resolved by today, I'll file legal action for cheque bounce. Regards, Manash9903466285.

Customer care male
Mr. A.k.dey SaysFeb 15, 2015

Two cheques of Axis Bank deposited to S. B. I B. B. Gangully Street on 6. 2. 15. The validity period of those were upot8. 2. 15. But due to failure in link those were not send for clearing in time. Now those were returned to me. How can i get fresh cheques against those.

Asim Kumar Sahu Customer Phone Number
Mr. Asim Kumar Sahu SaysFeb 02, 2015

My name is Asim Kumar Sahu and i am a crpf personal, and i want personal loan, but maniktala Axis branch is not given me loan. Why sir because i am a crpf person. Please tell me i want loan from you.

Customer care male
Mr. Bhaskar Dutta SaysJan 30, 2015

I do not want SMS alert for my account. But after submitting. My application(10. 01. 15) still you are sending alert and also deducted Rs. 15. So please stop deducting the same and return the money to my account. Regards, Bhaskar DuttaAccount number is 084010100234481.

Customer care male
Mr. Arindam Das SaysJan 21, 2015

I, ArindamDas, have two salary savings accounts in your bank ( Behala Branch ) with following accounts numbers 1. 0340101001351772. 912010004622595. I used to operate both the acoounts with one single Debit Card. My earlier Debit Card was damaged and one new Debit Card has been issued by your bank. New debit Card number is 5296150008173887. Presently I am only able to operate my primary bank account ( 034010100135177 ). But I am unable to operate the second account attached with my earlier Debit Card. I would request your good selves to kindly assign my 2nd account ( 912010004622595 ) with my present Debit Card no 5296150008173887.

Customer care female
Ms. Anju Chhetri SaysJan 12, 2015

I had applied for opening a Savings Bank Account with Axis Bank Ltd, Barrackpore Branch (Code -00436) in last week of December 2014. I confirmation message had also received to my mobile number, that, your new account opening KIT reached to you in 06 working days. The message was received me on December last in 2014. My account Number is 914010057306264. It almost two weeks running, Welcome KIT in respect of above said account number received. Please check the current status and inform accordingly, as this account is must needful to me and without welcome KIT it almost impossible for me.

Customer care male
Mr. Tirthankar Chakravarty SaysDec 14, 2014

I am a savings bank account holder of Axis Bank Golpark Branch bearing account number : 912050058013374. Just now I've lost my ATM card. Please block my ATM card at the earliest.

Customer care male
Mr. Lions Club Of Jamalpur Welfare Trus SaysDec 06, 2014

Our SB account number 910010037140044 maintaining with Memari Branch since 1/10/2010. Your branch has debited Rs. Rs. 28, 878/- and 9. 028/- on 28th February and 31st March, 2014 respectively from our account without giving the reason. We have contacted the BM and issued series of letters for crediting the amount to our account. But nothing has been done up till. Please esquire into the matter and credit the amount to our account without any further delay. P. K. Roy
Lions Club Of Jamalpur Welfare Trus

Customer care male
Mr. Gulab Ch. Gupta SaysOct 14, 2014

Respected Sir,
Sorry to say that bank is deducting a large amount of money from my bank account. As consolidation charges. What is consolidation charge ? My account number is 017010200030603.

Customer care male
Mr. Sanjay Bhatra SaysOct 14, 2014

My account is being levied consolidated charges rupees 15 plus service tax for SMS services as told by your customer care. I have not received a single SMS on my mobile. Please check and inform me about the levies.
My account number 005010100160391.

Customer care female
Ms. Urmi Sarkar SaysSep 11, 2014

Yesterday while i was trying to pay xat online registration amount i was asked to enter the netsecure code, but i entered my ATM pin instead of netsecure code and my card was blocked for further online transaction. Please unblock my debit card for further use.

Customer care male
Mr. Ajay Kumar Chowdhary SaysJul 10, 2014

10 days ago i am submit the application for unblock the atm, but now this time is uncomplicated. So i will request to you please unblock my ATM card my ATM details is air condition number -910010014579856.
Contact number -9163792568.

Customer care male
Mr. Mrinal Kanti Thakur SaysMay 29, 2014

Respected sir, sorry to say bank is deducting a large amount of money from my bank account as consolidation charges.
Due to time shortage i am not able to visit my branch in rashbehari avenue. Will you please send me last two months bank statement through e-mail address. If there is any option in which a customer like us can able to see or download every month statement from your bank site that will be easier for me. If so please. Provide me the procedure to do so. It will be best if you send the bank statement every month in my e-mail address given below. If any charges required for it let me know thank you with regards. Please Send me the last two months statement
Mrinal kanti thakur saving bank account number 910010016226925
E-mail thakur. Mrinalkanti1968@yahoo.

Customer care male
Mr. Tamal Mazumder SaysDec 10, 2013

Respected Sir,
My name is Tamal Mazumder.Now I am an employee of Apollo Gleneagles Hospital. My salary is 9500/-.After deduction including of tax and net salary was credited in my axis bank account per month-8744/-.Now I am Appling the MY Zone Credit Card. It is
possible. My Savings account number 913010037072573.

Thanking You.

Tamal Mazumder.
Apollo Gleneagles Hospital.

Customer care user complaints