Phoenix Arc Mumbai Customer Care Phone Number

Phone Number of Phoenix Arc Mumbai is 18001208060 .
Phoenix Arc Private Limited (Phoenix) is a company which provides opportunities to qualified investors to invest in distressed assets. Phoenix Arc Private Limited is the joint venture of Kotak Mahindra Group. The firm also sponsored by the Kotak Mahindra Group, a foremost diversified financial service group, to undertake the business of asset reconstruction. It’s known for its superior resolution skills. Phoenix obtained registration as a Securitization Company and Property Renovation corporation, pursuant to Section 3 of the SRFAESI Act, from Reserve Bank of India throughout June 2008. Phoenix ARC Individual Confined (Phoenix) is a organization focused on asset reconstruction business.
Contact Number of Phoenix Arc Mumbai for All General Inquiries
Phone: 18001208060
Alternative Contact Number of Phoenix Arc Mumbai for Additional Information
Phone: +91 22 6741 2314


Phoenix Arc Mumbai Address


The address of Phoenix Arc Mumbai is Dani Corporate Park, 7th Floor, 158, CST Road, Kalina, Santacruz East, Mumbai, India.

Phoenix Arc Mumbai Email Address


The email address of Phoenix Arc Mumbai is customercare.retail@phoenixarc.co.in.

Phoenix Arc Mumbai Website


The Website of Phoenix Arc Mumbai is www.phoenixarc.co.in.

Phoenix Arc Mumbai Customer Support Service Phone Number


The customer support phone number of Phoenix Arc Mumbai is 18001208060 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Phoenix Arc Mumbai Service Center and Phoenix Arc Mumbai customer care number is given below. The helpline of Phoenix Arc Mumbai customer care number may or may not be toll free.

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Phoenix Arc Mumbai Phone Number Customer Service

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Phoenix Arc Mumbai Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Tej Pratap Singh CallsAug 03, 2015

Mr. Tej Pratap Singh On Phone To Phoenix Arc Mumbai Service
Hi. My Self is a Tej Pratap Singh S/o Rajender Singh R/o 52-C Nangli Razapur, Nizamuddin East New Delhi-13. DOB-02/02/1980, Mother name Rajwati Devi. Wife Name -Reena Chauhan. And Pan Card No- BAMPS3323M. Etc I am totally mentally disturb for last many years because I Cann't taking any loan-(24501600889292) in Axis Bank. All information )details) are not match. And I am never went to Lucknow. No relation. Every days any one call me and disturb, irritate me )Kotex Mahindra Bank Phone No-Code 6734001-00 (Lucknow). If you can't solve my problem as early as possible I am taking legal action. This is my Last letter to you. I am sending photo identification and more. Thanks. FromTej Pratap Singh M-8510836771.

Reply
Phoenix Arc Mumbai Customer Service Care Phone Number 231472
Mr. Sheik Kabeer M CallsJul 01, 2015

Mr. Sheik Kabeer M On Phone To Phoenix Arc Mumbai Service
I have cleared my credit card amount on 2013, my credit card number is 4339481563869698, Account number isB1C0937388, As of now I have not received NOC from your office. I have lodged the complaint with SR. 1-3602721645, Dated 17-Jun-2015, As of now no any responses from your customer care team. Please look into this and send me the NOC urgently.

Reply
Phoenix Arc Mumbai Customer Service Care Phone Number 228044
Mr. Ashok Chatterjee CallsMay 14, 2015

Mr. Ashok Chatterjee On Phone To Phoenix Arc Mumbai Service
I have already paid Rs. 55, 000 towards payment against "BARCLAYS CREDIT CARD" NO. 4339515996979952 by 28th Feb, 2015(Last Installment), but yet to receive "NO DUE" CERTIFICATE from your end. I therefore, urged to send the same and upload the payment status immediately. Thanking You.

Reply
Customer care male
Mr. Mohan Janga CallsJan 31, 2015

Mr. Mohan Janga On Phone To Phoenix Arc Mumbai Service
I had already explained every thing in the complaint lodged online. I will explain once again.I was checking my credit score through online site of Credit Information Bureau of India. I was shocked to see that there is a Credit Card on my name taken from Phoenix ARCI know very well that I do not have nor had any credit card from Phoenix ARCThis totally looks like some agents who came to get me some loans in 2002 must have misused my personal and financial photocopies This information in the Credit Score shows there is over Rs. 37, 000 outstanding amount till date. I want this matter to be taken with urgency and necessary action to be takenAlso, I do not have such card and it shows some payments have been done, if so some one would have paid. Kindly track this person Please remove my name from the list - very important. Thanking youwith regardsMohanJanga.

Reply
Customer care male
Mr. Ramakrishnan A CallsJan 13, 2015

Mr. Ramakrishnan A On Phone To Phoenix Arc Mumbai Service
I am from Ramakrishnan A may c. number B2C3071269, Account number is 4339480418754857. I am payed Barclay credit card payment rupees. 22000/- at 15th of September 2014. Till NOC not received. Kindly reply and send Noc.

Reply
Customer care male
Mr. Pradeep CallsJan 05, 2015

Mr. Pradeep On Phone To Phoenix Arc Mumbai Service
My name is Pradeep Suryakant koparde i owned credit card of Barclay unfortunately death of my father in 2013 i did not get back to you i was in trouble horribly. Want to close my credit card account if you consider the same. My card number 4339 4835 6259 9052. Thanks waiting for reply. Pradeep koparde.

Reply
Customer care male
Mr. P Satish Kumar CallsNov 08, 2014

Mr. P Satish Kumar On Phone To Phoenix Arc Mumbai Service
I have made the payment of Rs 27858 towards my Abn Amro credit card payment for card number is 5415382330510991 as per your contract number is R1CP391462. The payment was done on 26/09/2014 in Kotak Mahindra Bank as per the discussion had with Mr. Biju and the same has been intimated to him by mail. But till date no receipt and closure letter is issued towards the payment. Hence, i request you to issue the closure letter immediately.

Reply
Customer care male
Mr. Senthilkumar CallsNov 05, 2014

Mr. Senthilkumar On Phone To Phoenix Arc Mumbai Service
I am formerly ABN AMRO credit card holder. I have done the settlement two years before, but not yet closed CIBIL score. I have demonstrated CIBIL. PARC-RBS-CC/12-13/0968, i already have paid my settlement 17135 and have documents. But still shows CIBIL score is high, because of Phoenix ARC is not submitted to CIBIL for my settlement. How do close CIBIL Score for my name? Please support for the same. Best Regards, Senthilkumar. M.

Reply
Customer care male
Mr. Ravinder S Jaswal CallsOct 13, 2014

Mr. Ravinder S Jaswal On Phone To Phoenix Arc Mumbai Service
I am Ravinder Singh Jaswal and applied for personal loan. Negative Cibil score revealed that Phoenix Arc has written of rupees 5548 (as per cibil report principal amount is rupees 1985. I am in urgent need of personal loan. I Request you to write back for the amount and issue me the NOC against the same. I shall be highly thankful for the same.
In case of any clarification, please feel free to contact. I have tried customer care number, but no response.
I feel helpless without your support.
Warm regards,
Ravinder - 9818012570.

Reply
Customer care male
Mr. Moorthy M CallsFeb 14, 2014

Mr. Moorthy M On Phone To Phoenix Arc Mumbai Service
I need to close my credit card. Card numberr 5415382404758344 card holder name moorthy. Am. Please help this case. Two to three time raised the request till now i did't receive any feedback.

Reply
Customer care male
Mr. SUBRAMANIAN MANIVASAGAM CallsNov 07, 2013

Mr. SUBRAMANIAN MANIVASAGAM On Phone To Phoenix Arc Mumbai Service
Please provide the below account number details,this details I received from CIBIL on 19.10.2013

1.account number-RICP268519
Amount over due-Rs-9472

2.account number-RICP449957
Amount over due-Rs-2532

Provide Card number also.

Reply
Customer care male
Mr. saravanan CallsOct 22, 2013

Mr. saravanan On Phone To Phoenix Arc Mumbai Service
I have got below cibil report with below two account have some outstanding balance.

b2c0736558

r1cp259092

Can you please let me know where i can make the outstanding and how i can close this balance. As well please let me know will i get any no due letter from your branch after i made this payment. Please send me email.

Reply
Customer care female
Ms. Raksha CallsOct 07, 2013

Ms. Raksha On Phone To Phoenix Arc Mumbai Service
02267424514- this number is calling and harrassing me, they said this number is of Phoneix Arc kotak mahindra. The guy is really talking badly and do not have sense to talk. How can kotak mahindra can give franchise to this kind of agencies. He is calling and telling me that someone has given my name as reference and the person is misguiding the bank. PLease stop giving this kind of agencies franchise.

Reply
Customer care female
Ms. Kiran Sahni CallsOct 02, 2013

Ms. Kiran Sahni On Phone To Phoenix Arc Mumbai Service
Phoenix credit card account number RICP428632 showing in the name of kiran sahni . The card is showing an outstanding of rupees 7716 and states was issued on dt 18 February 2004 .The amount is reflecting in my cibil report always and decreasing my cibil score .KIndly let me know whom I can contact to pay my due . please help with any contact details and address to pay the amount after approaching them .

Reply
Customer care male
Mr. Santosh Kumar Nayak CallsSep 10, 2013

Mr. Santosh Kumar Nayak On Phone To Phoenix Arc Mumbai Service
Credit Card number is 5415382330547175 ABN Amro Crdit Card.

Based on the discussion with your person the out standing amount has been mutually settled vide No-PARC/13-14/05844, Date of payment 28.07.2013 amounting to Rs.15000/- vide cheque No-574229 dated 28.07.2013. After one and half month there is no massage from your company regarding the clearance from CIBIL and isuance of NOC.

When I contacted Phoenix ARC and asked for the details of transactions made through this card they did not give me any proof of transactions made and just insisted on clearing dues.

I was told that my “No Dues Certificate “ will be ready in one week and information will be sent to CIBIL for clearance so far I have not received any information . Still CIBIL rating is showing very less.

It is requested, please issue a NO objection certificate immeediatly and clearance to be given to CIBIL for improve my rating.

Regards,
Santosh Kumar Nayak
Mail ID- SKN_RAJA @ Yahoo.com.

Reply
Customer care male
Mr. Hari Krishna Routhu CallsAug 19, 2013

Mr. Hari Krishna Routhu On Phone To Phoenix Arc Mumbai Service
Respected Sir/Madam, In my CIBIL Report it reflects that I have Credit Card from your Bank and there is outstanding on this account, but the matter of fact is that I have never applied or used credit card from your Bank. please find the below details: please give me clearity on this. If there is no outstanding than give No due Certificate or mail. You can write to me at harikrishnarouthu1980@gmail.com.

Thaks
Harikrishna
9177757480

ACCOUNT DETAILS DATES
MEMBERNAME PHOENIX ARC DATE OPENED/DISBURSED 31-07-2008
ACCOUNT NUMBER R1CP190399 DATE CLOSED -
ACCOUNT TYPE CREDIT CARD DATE OF LAST PAYMENT -
OWNERSHIP INDIVIDUAL DATE REPORTED AND CERTIFIED 30-06-2013
ACCOUNT STATUS
CREDIT LIMIT - RATE OF INTEREST -
HIGH CREDIT 2,347 REPAYMENT TENURE -
CURRENT BALANCE 2,347 EMI AMOUNT -
CASH LIMIT - PAYMENT FREQUENCY MONTHLY
AMOUNT OVERDUE 2,347 ACTUAL PAYMENT AMOUNT -
COLLATERAL STATUS
VALUE OF COLLATERAL - SUIT FILED / WILFUL DEFAULT NO SUIT FILED
TYPE OF COLLATERAL NO COLLATERAL

Reply
Customer care male
Mr. MR YOGESH SHIVAJIRAO SHINDE CallsAug 07, 2013

Mr. MR YOGESH SHIVAJIRAO SHINDE On Phone To Phoenix Arc Mumbai Service
I NEVER EVEN HEARD ABOUT THIS NAME WHAT YOU CALL PHEONIX ARC, AND ASTONISHED TO KNOW THAT THERE IS A CREDIT CARD ON MY NAME FROM THIS COMPANY .
THERE IS CREDIT CARD NUMBER - R1CP234278 IN WRITTEN OFF STATE
YOU PLEASE BETTER RESOLVE THIS ISSUE, AS I NEVER HAD APPLIED FOR ANY SUCH CREDIT CARD .
YOU PLEASE REMOVE MY NAME FROM CIBIL . AS IT IS HAMPERING MY CIBIL REPORT .

Reply
Customer care male
Mr. Rajiv Singh CallsJun 29, 2013

Mr. Rajiv Singh On Phone To Phoenix Arc Mumbai Service
Hi my Cibil is showing write off of some 12800 rupees against some credit card .. I am not ware which one and why.. can you please confirm.. i am trying the CC, but not working.
account number:RICP353081
please reach me - rajiv1singh@gmail.com

Reply
Customer care female
Ms. Archana CallsJun 28, 2013

Ms. Archana On Phone To Phoenix Arc Mumbai Service
My cibil is showing writting off with this account number : RICP308621, type as credit card, written of amount 2052 and prinicipal as 329.. wht is that.. how should i clear it.. i m trying to reach the customer care number.. is not reachable -- please assist

Reply
Customer care male
Mr. sivavenkatanarayana CallsJun 26, 2013

Mr. sivavenkatanarayana On Phone To Phoenix Arc Mumbai Service
Hi team,

As per the discussion with Aisha,
Here am attaching the NOC Loan Account/Creidt card number:4339485655847363 and the issue is on the CIBIL report can you Please rectify the DPD status off 900 days.
As the same CIBIL people suggested to contact to Phoenixarc to rectify DPD status.So that i can get Positive on the CIBIL Report.

Reply
Customer care male
Mr. VISHALkumar CallsJun 26, 2013

Mr. VISHALkumar On Phone To Phoenix Arc Mumbai Service
Dear Team,

One of Credit card of PHOENIX ARC is displaying in my name of CIBIL RECORD, which is not mine. I was never applied for the credit card in your company and also my monthly salary is not more than 30000/, but in your record it is showing 40360 monthly salary.
Hope it is wrong updated in your record.

Request to resolved it as soon as possible and remove from my CIBIL record.

Find the below details -
ACCOUNT no.-b2c0198249
ACCOUNT type-credit card

Request to revert me soon.

NAME-VISHAL KUMAR
LUCKNOW(U.P.)
contact number.-9839309381
EMAIL ID-kumarvishal_2006@rediffmail.com

Reply
Customer care male
Mr. Ashok Gupta CallsJun 24, 2013

Mr. Ashok Gupta On Phone To Phoenix Arc Mumbai Service
On getting my Cibil report I have found out that one of the personal loan of Rs.1.5 lac which was taken on 17th June'2003 (as per report, has been written off for Rs.30779 (principal written off is 20987) and as per cibil records, the payment of this loan has been done feb'10. Apparently this loan does not seems to be mine as I have checked by bank statements as well as checked with ICICI bank which used be my sole banker at that point in time, but not able to get any details of either payment or outstanidng at the banker end. My contorl number is 607467589.

Reply
Customer care male
Mr. Shrihari Gangavarapu CallsJun 01, 2013

Mr. Shrihari Gangavarapu On Phone To Phoenix Arc Mumbai Service
Respected Sir/Madam,

In my CIBIL Report it reflects that I have Credit Card from your Bank and there is outstanding on this account, but the matter of fact is that I have never applied or used credit card from your Bank. please find the reference details: Account Number is R1CP226418. please give me clearity on this. If there is no outstanding than give No due Certificate or mail. You can write to me at gshrihari_123@rediffmail.com.

Regards....Shrihari

Reply
Customer care male
Mr. ram CallsMay 30, 2013

Mr. ram On Phone To Phoenix Arc Mumbai Service
regarding my loan dues i got a call from phoenix ARC Chennai branch, jothykumar and their lady rowdys team, used a very worst language and force me to stop this bad words by paying the settlement amount. jothy Kumar promise me, he doesnt know about the lady callers, but if i wanted to stop this nonsence i have to pay the settlement until other wise the same will be followed up.

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Customer care user complaints