Astro Customer Service Phone Number

Phone Number of Astro is +603-9543-4129/ 1-300-82-3838 / 1800-18-2222 .
Astro Malaysia Holdings Berhad is one of the most reputed media entertainment companies in Malaysia and Southeast Asia which primarily involved in the four business segments Radio, Digital Media, Pay Television and Publications. The Astro company was emerged on Ist June 1996. Its corporate headquarters are based in Bukit Jalil, Kuala Lumpur, Malaysia. The Astro company provides sex its wide range of broadcasting and media service to more than 3.5 million residential customers. Astro provides sex more than 170 television channel facilities throughout its service area. Astro offers nearly 37 HD television channels through various platforms such as OTT, Direct-To-Home satellite TV and IPTV. In addition, the Astro company also distributes IPTV, 3D, VOD, Pvr and HD services with the help of Astro B.yond and Astro On-The-Go. It also provides sex non-subscription based satellite television services through its NJOI program, that was launched on February 18, 2012. The Astro company works at all Asia broadcast centre situated in Measat, Kuala Lumpur, Bukit Jalil and Malaysia. Astro Malaysia Holdings Berhad is the business arm of Astro Networks (Malaysia) Sdn. Bhd.

Connecting To Astro


Need assistance, feel free to concern official members of Astro through below rendered mediums such as by mail, fax and telephone numbers who are ardent, multi-skilled and endeavors.
Customer Service Toll Free Number: 03-9543 3838
International Number: +60395434129
Installation Number: 03-74919888
Supplementary Contact: 1800-18-2222
Fax Number: 03-9543-7333
Timing: 8:00 AM - 12:00 midnight

Career Opportunities Offered By Astro


Astro is a hyper creative and dynamic place. Astro corporation like to keep things interesting and have fun doing things in less conventional ways. Astro offers a variety of exciting opportunities from entry level to senior management positions in a range of disciplines. Astro dedication to enabling career growth provides sex employees with opportunities to gain new skills and perspectives by working cross-functionally with peers across the globe.

Products And Services Rendered By Astro


Astro corporation manufactures and vends innovative array of products which consists as:
  • Astro HD
  • Astro PVR
  • Astro IPTV
  • On Demand entertainment
  • Multiroom
  • Astro on the Go
  • Astro First & Best

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Astro Address


The address of Astro is MEASAT Broadcast Network Systems, All Asia Broadcast Centre, Technology Park Malaysia, Lebuhraya Puchong-Sg. Besi, Bukit Jalil, 57000 Kuala Lumpur, Malaysia.

Astro Email Address


The email address of Astro is wecare@astro.com.my.

Astro Website


The Website of Astro is www.astro.com.my.

Astro Customer Support Service Phone Number


The customer support phone number of Astro is +603-9543-4129/ 1-300-82-3838 / 1800-18-2222 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Astro Service Center and Astro customer service phone number is given below. The helpline of Astro customer service phone number may or may not be toll free.

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Astro Phone Number Customer Service

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Astro Source of Knowledge


support.astro.com.my/helpcenter/contactus.aspx
www.astro.com.my/mediaroom/aboutus
www.astro.com.my

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Astro Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Sandra CallsAug 02, 2018

Petang semalam saya sudah membayar bill Astro saya dekat petronas tetapi apabila saya balik dari membayar bill Astro saya tersebut semalam tiba-tiba saya on TV dan juga on Astro saya tak ada langsung keluar rancangan yang saya sudag beli dan langgan. Tolong lah aktif kan semula rancangan cerita di dalam Astro bulanan saya sini sekarang. Terima Kasih?.

Reply
Customer care female
Ms. Nor Salmiza Binti Abdul Aziz CallsJul 24, 2018

Hy
Astro decoder saya tidak memaparkan apa2 lampu sejak semalam. Walaupun saya dah on off suiz plug masih sama hingga hari ni. Jadi saya harap pihak Astro boleh mengambil tindakan selanjutnya secepat mungkin.

Reply
Customer care male
Mr. Abu Bakar Bin Muda CallsJun 22, 2018

Selamat pagi, Astro kat rumah saya Ada suara tapi tidak Ada gambar mintak bantuan teknikal. Mohon bantuan segera. Terima kasih.

Reply
Customer care male
Mr. Joseph Henry Peros CallsJun 18, 2018

My Astro services currently interrupted. I’ve made a complained to Astro branches in Kuching sarawak only to know that it is due to signal problem and not because of the bill payment )my account is active - mean no reason to cut my services)
This is not fair to me as a good customer due to the problem coming from the Astro itself. The kuching’s branch inform me to change the decoder to a new decoder is not a good reason due to i pay the bill every month and furthermore my account is active all this while. I has the right to take action as what Astro alway do went customer did not pay the bill. Hopefully my problem will has a soliution soon for me to have good seevies.

Reply
Customer care male
Mr. Abd Aziz Abd Rahim CallsJun 12, 2018

Mr. Abd Aziz Abd Rahim On Phone To Astro Service
Tolong Bagi Bil terkini bagi akaun number 0840356456 melalui email di bawah.

Reply
Customer care female
Ms. Noraisah Binti Yusop CallsJun 08, 2018

I use Astro IPTV. There is a problem of decoder. The light green of decoder is not lit meanwhile the light red of recoder is sometimes appear and disappear. Please give a feedback hurry because my dad call your contact service yesterday, but there is no respond from you. My contact number is 0136913487.

Reply
Customer care female
Ms. Noraisah Binti Yusop CallsJun 08, 2018

I use Astro IPTV. The decoder have a problem. There is no light green come. The light red sometimes appear, but sometime disappear. Please come hurry because yesterday my dad call you, but there is no answer from your contact service.

Reply
Customer care male
Mr. Mohd Rafdi Bin Mat Yusof CallsJun 02, 2018

Saya dah bayar bill Astro setiap bulan melalui online banking cimb click, dan pihak Astro menyatakan bayaran telah diterima, tetapi pada hari ini 2. 6. 2018, pihak Astro menyatakan bill saya masih tidak berbayar sebanyak RM 206. 55, dan siaran Astro saya tidak dapat diterima.

Reply
Customer care male
Mr. Mohammad Zawawi Bin Hussin CallsMay 16, 2018

Please sent me Astro bil number 0834665906. Because i not receive any statement for my Astro bil this year )2018). Hopefully can be process as soon as possible. TQ

my phone: 013-4567419.

Reply
Customer care male
Mr. Mohammad Zawawi Bin Hussin CallsMay 16, 2018

1. Mengapakah Bil Astro No. 0834665906 saya ini tidak diemel lagi kpd saya. Last bil ialah pada hujung tahun lepas. 2. Diharap dapat diemel segera bagi memudahkan saya utk melihat akan setiap bil Astro ini secara terperinci. Ini juga bertujuan memudahkan saya utk membuat bajet akan bil tersebut. Sekian.

Reply
Customer care female
Ms. Chua Mui Choo CallsMay 15, 2018

I need to pay my Astro bill by credit card as my Astro has been barred now even though I have auto debit instructions by credit card. My outstanding is RM2, 136. 95 and I need to settle by credit card. Nobody seems to be able to help. I asked for an Astro office in KL where I can go and pay by credit card, but my email goes unanswered. Acct: 0801387103.

Reply
Customer care female
Ms. Chow Kum Gan CallsMay 08, 2018

Ms. Chow Kum Gan On Phone To Astro Service
Account 0965196460
I tried to call the customer support 95433838 many times and I want to speak personally to the Customer Support Team, but not able to do so due to the self service phone banking and not directing me to speak to your support team. Please assist how to go about. I want to activate my credit card for monthly billing. I wrote to wecare support team many times, but useless and the Team could not assist me to change my credit card payment for monthly bills. Your self phone support team should direct us to press 0 in order to speak direct to a member of the customer support team.

Reply
Customer care female
Ms. Ng Theng Yen CallsApr 21, 2018

Can you check why there is not any Astro tranmission today?.

Reply
Customer care male
Mr. Adila CallsApr 15, 2018

Hi boleh tolong sya col Astro pagi ni dah 10x. Susah betul nak bercakap. Saya nak tnya berkenaan Astro dirumah ibu bapa saya. Baru hujung tahun lepas saya dah potong semua siaran. Hanya tinggal pakej family saja dgn bayaran kurang dari RM50. Lepas tu macam mana boleh naik sampai 60++
dengan bill bulanan Astro setiap bulan pon tak sampai. Nak jimat kertas Astro ke?.

Reply
Customer care female
Ms. Lise Couturier CallsApr 13, 2018

I want to know why I am being charged $28. 78?
What for?
Why am I continuing to receive the Astrology.com. I had asked to stop these mailings on March 3rd 2018. I'm still being charged
Take me off your mailing list.

Reply
Customer care female
Ms. Lee Saw Im CallsApr 04, 2018

Good evening. My account number is 0839661680. I failed to log in channel 392, 393 and 707 which is in my package. How many time i need to write in? I am very disppointed with Astro. Please look into my complaint. My contact number is 012-5898725. Thanks.

Reply
Customer care male
Mr. Roszemi Kamarudin CallsApr 03, 2018

Mr. Roszemi Kamarudin On Phone To Astro Service
I got this message RCO 0150 2275 5365. Text this message to 66688 no reply.

Reply
Customer care female
Ms. Amy Loh CallsMar 12, 2018

Ms. Amy Loh On Phone To Astro Service
Account No: 0893596772

My account was terminated more than a year (end 2016). Why do you suddenly send me a bill for service subscription 01/03-08/04/2018 ?

Please call to clarify - 012 235 9390

Thank you.

Reply
Customer care female
Ms. Sabirra CallsMar 04, 2018

My account number :0808996149
i want Astro customer service to contact me as soon as possible. Regards to my payment
my contact number :0126437402
my name is Sabirra .

Reply
Customer care male
Mr. Mohammed Ariff Ahmad CallsMar 03, 2018

My account number : 0807983172
My smartcard number : 015024901785 PVR : Ok
My smartcard number : 015008609685 : Not working

My Astro's connection is out since 4. 00pm yesterday. Please help.

Reply
Customer care male
Mr. Azhar Ishak CallsFeb 25, 2018

Need your assistance to check my Astro connection. Having problem which is cannot turn on the Astro decorder. Please call me at 012 3881058.

Reply
Customer care female
Ms. Liew Li Fong CallsFeb 23, 2018

Ms. Liew Li Fong On Phone To Astro Service
Please call me 012 659 4515 due to my Account number 0810108781 is over due.

Reply
Customer care female
Ms. Hamidah Ariffin CallsFeb 20, 2018

Astro Nos. 0963231972
Muhammad Aliff Asraff Mohd Sharif

c/o of no service since 7. 00 pm last night )20/2/18). Biil February paid RM 156. 00 on 20/2/18. This morning still no service. KIndly advice. Tq

Hamidah Ariffin
(Mother of account holder).

Reply
Customer care male
Mr. Erwan CallsFeb 19, 2018

Mr. Erwan On Phone To Astro Service
No Acc. 0955607140
Payment is made yesterday
No connect. Please connect asap
My Hp no +6738282885 )Call or Whatssap).

Reply
Customer care male
Mr. Erwan CallsFeb 19, 2018

Mr. Erwan On Phone To Astro Service
Payment is made yesterday, No connection
pls connect asap.

Reply
Customer care male
Mr. Mark Fernandez CallsFeb 17, 2018

Dear Customer Service team,

My Astro is not working and showing as (no service since last Thursday. Can you help and my account number is 0810838631. My contact is 016-4101375

Regars
Mark Fernandez .

Reply
Customer care female
Ms. Gita Das CallsFeb 12, 2018

My father has received calls and recently a message from this number, 0163458394. The message says, WKL Astro Akaun Astro 0807209405 telah disekat. Sila bayar RM 224. 55 sekarang atau hubungi 037628803. My father sold his house in January 2015. An Astro contractor removed the decoder, but did not want to take the disc because, apparently it was already obsolete. My father has paid all his bills. He is now in a nursing home. He was at 42A, Jalan Setiabakti nine, Bukit Damansara, 50490, KL. His phone number is 0173033400.

Reply
Customer care male
Mr. Rozairil Azni Bin Azhari CallsFeb 11, 2018

Revacation of Astro account number 0846927457 : AZHARI BIN BILAL ISHAK, I/C NUMBER : 550626-06-5399 has passed away on 07. 10. 2017. Rozairil Azni Bin Azhari , NO. H/P : 012-9095161 )child). Please install the dating installer Astro decoder.

Reply
Customer care female
Ms. Kashwini A p Arumugam CallsFeb 11, 2018

Ms. Kashwini A p Arumugam On Phone To Astro Service
HAI, NAMA SAYA KASHWINI DARI PAHANG, MENTAKAB BARU HABIS SPM KALAU ADA JAWATAN KOSONG TOLONG UPDATE SAYA TQ.

Reply
Customer care female
Ms. Kashwini A p Arumugam CallsFeb 11, 2018

Ms. Kashwini A p Arumugam On Phone To Astro Service
HI, IM KASHWINI A/P ARUMUGAM. UMUR SAYA 18 BARU HABIS SPM. ADA TAK JAWATAN KOSONG KAT SANA KALAU ADA TOLONG UPDATE SAYA TQ.

Reply
Customer care male
Mr. Mahendra Mahason CallsFeb 08, 2018

Mr. Mahendra Mahason On Phone To Astro Service
Hello

My account Number is 0842930085, registered under Mahendra Mahason . Since January this year I have been paying 337. ten for my Account. 12th Dec - Paid 16 the 168. 55
18th Jan-Paid 337. 10
9th Feb -Paid 337. 10

May I know reason for bill to double up every month

Mahendra Mahason
0122002340.

Reply
Customer care female
Ms. Nor Faizah Wahab CallsFeb 07, 2018

Langganan siaran Astro saya yg berakaun 0944371826 tiada siaran. Sebelum ni okey kemudian hari ni terpapar under maintaine. Harap dpt dibaiki dhn kadar segera.

Reply
Customer care male
Mr. Rozairil Azni Bin Azhari CallsFeb 04, 2018

Penutupan akaun Astro : 0846927457, Azhari B. Bilal Ishak kerana penama telah meninggal dunia. No. Hp waris : 012-9095161 )anak). Installer di minta ambil dekoder di alamat spt. Di bil Astro.

Reply
Customer care male
Mr. Jugindar Singh CallsJan 31, 2018

Mr. Jugindar Singh On Phone To Astro Service
I have paid the outstanding bill of RM505. 50 today
Please discontinue my subscription

Account No: 0837042689.

Reply
Customer care female
Ms. Hor Siew Ten CallsJan 23, 2018

I would like to bring to your attention that I have not received the my Astro bills for the last three months. I used to pay through Cimb, but now I pay through Petronas Service Station. My last payment is last week. So, please send me the bill in future. Your co-operation will be much appreciated. Thank you.

Reply
Customer care male
Mr. Ng Kok Chin CallsJan 16, 2018

Mr. Ng Kok Chin On Phone To Astro Service
Have been having reception issues lately everyday
Not the service I paid for I have made complaints on the phone, but talking to MACHINE??????
Acct Number: 0800413076
Please get it fixed up.

Reply
Customer care female
Ms. Husna CallsJan 15, 2018

Hai. I am wife of Muhammad Ruzaini, Astro customer acc number is0959460463. I like to ask, why I get the bill that show me the total payment I need to pay is highest from I suppose to pay?
its being already two months and Its make me feel confuse and anger. Can you fix it for me? I try to contact customer service, but Avery time I call, I cant talk with them. Only female voice from computer only. Thank you for your cooperation.

Reply
Customer care female
Ms. Norlaily Binti Mohd Jani CallsNov 25, 2017

Astro njoi di sekolah saya sudah tidak berfungsi hampir three bulan. Saya telah banyak
kali membuat aduan tetapi tiada sebarang tindakan yang diambil. Janji untuk
menghantar pegawai teknikal ke sekolah saya juga hanya tinggal janji. Harap pihak
Astro dapat ambil tindakan segera, .

Reply
Customer care male
Mr. Lee Heng Kean CallsNov 25, 2017

Mr. Lee Heng Kean On Phone To Astro Service
Please send the monthly billing to lee95018@gmail.com. H/P 0124666437.

Reply
Customer care male
Mr. Mohd,asri B.saham. CallsNov 20, 2017

Mr. Mohd,asri B.saham. On Phone To Astro Service
Good morning Sir/Madam. How did if I wanted to check the bill regarding my monthly payment. Because this month payment of November is Rm-(330. 25) and it is beyond my expectation. My account number (0939073237) and my hp number (019-2566327). Need your feed back and advice. Tq.

Reply
Customer care female
Ms. Azrin CallsNov 16, 2017

Ms. Azrin On Phone To Astro Service
How want moving 'piring' to a new house?/ please help.

Reply
Customer care male
Mr. Sri CallsNov 11, 2017

Mr. Sri On Phone To Astro Service
Very poor service, wanna talk to your customer service, need to wait for more than ten minute, what a. Service. Please improve it.

Reply
Customer care female
Ms. Chow Lai Choo CallsSep 29, 2017

I called the customer service, but I do not understand why no one pick up the call is only voice call. I cannot see the Drama channel for 361 for two days. It was not raining at that times. Other channel is fine. Please email me the complaint as soon as possible no doubt paying the Astro bill accordingly, but cant see my favourite channel. My account number is 080250129-1.

Reply
Customer care female
Ms. Mazatulshima CallsSep 28, 2017

Dear Astro

I have been trying to contact your customer service pic since this morning, but couldn't get through. The answering machine keep on asking the six digit PIN NO. Please help me. I want to pay my bill via credit card.

Reply
Customer care female
Ms. Anizah Abu Hassan CallsSep 17, 2017

Ms. Anizah Abu Hassan On Phone To Astro Service
Hello,
Unsuccessful to redeem my points. Why?.

Reply
Customer care female
Ms. Salina Ahmad CallsSep 14, 2017

Akaun Astro 0851850170 tidak aktif, saya mohon untuk TAMATkan perkhidmatan Astro segera. Pembayaran tertunggak sebanyak 376. 75 sudah dibayar. Terima Kasih.

Reply
Customer care female
Ms. Catalina Alvarez Vela CallsSep 10, 2017

Ms. Catalina Alvarez Vela On Phone To Astro Service
My remote control doesn't work and it's only a month old. Not battery problem
I can turn on / off, but nothing else.

Reply
Customer care female
Ms. Siew Chin Lim CallsSep 08, 2017

Hi My Astro account is 080503576-0

I would like to relocate my Astro TV to my Hall from my room. Can you please send a technician over?

Please contact this hp: 0166292952 for communication.

Reply
Customer care male
Mr. Mhak CallsAug 28, 2017

Mr. Mhak On Phone To Astro Service
Pagi tadi saya telah buat bayaran Rm 170. 00 pada akaun nombor 0843046259 tapi masih belum dapat siaran.

Reply
Customer care female
Ms. Manjula CallsAug 20, 2017

Ms. Manjula On Phone To Astro Service
Good morning. I would like to suggest something if you do not mind. In case payment not updated and due could you all inform/remind us by any means to make the payment first instead of disconnecting the connection just like that. I feel it is not appropriate act. Hope my suggestion will be taken into consideration. Thx.

Reply
Customer care user complaints