Astro Customer Service Phone Number

Phone Number of Astro is +603-9543-4129/ 1-300-82-3838 / 1800-18-2222 .
Astro Malaysia Holdings Berhad is one of the most reputed media entertainment companies in Malaysia and Southeast Asia which primarily involved in the four business segments Radio, Digital Media, Pay Television and Publications. The Astro company was emerged on Ist June 1996. Its corporate headquarters are based in Bukit Jalil, Kuala Lumpur, Malaysia. The Astro company provides its wide range of broadcasting and media service to more than 3.5 million residential customers. Astro provides more than 170 television channel facilities throughout its service area. Astro offers nearly 37 HD television channels through various platforms such as OTT, Direct-To-Home satellite TV and IPTV. In addition, the Astro company also distributes IPTV, 3D, VOD, Pvr and HD services with the help of Astro B.yond and Astro On-The-Go. It also provides non-subscription based satellite television services through its NJOI program, that was launched on February 18, 2012. The Astro company works at all Asia broadcast centre situated in Measat, Kuala Lumpur, Bukit Jalil and Malaysia. Astro Malaysia Holdings Berhad is the business arm of Astro Networks (Malaysia) Sdn. Bhd.

Connecting To Astro


Need assistance, feel free to concern official members of Astro through below rendered mediums such as by mail, fax and telephone numbers who are ardent, multi-skilled and endeavors.
Customer Service Toll Free Number: 03-9543 3838
International Number: +60395434129
Installation Number: 03-74919888
Supplementary Contact: 1800-18-2222
Fax Number: 03-9543-7333
Timing: 8:00 AM - 12:00 midnight

Career Opportunities Offered By Astro


Astro is a hyper creative and dynamic place. Astro corporation like to keep things interesting and have fun doing things in less conventional ways. Astro offers a variety of exciting opportunities from entry level to senior management positions in a range of disciplines. Astro dedication to enabling career growth provides employees with opportunities to gain new skills and perspectives by working cross-functionally with peers across the globe.

Products And Services Rendered By Astro


Astro corporation manufactures and vends innovative array of products which consists as:
  • Astro HD
  • Astro PVR
  • Astro IPTV
  • On Demand entertainment
  • Multiroom
  • Astro on the Go
  • Astro First & Best

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Astro Address


The address of Astro is MEASAT Broadcast Network Systems, All Asia Broadcast Centre, Technology Park Malaysia, Lebuhraya Puchong-Sg. Besi, Bukit Jalil, 57000 Kuala Lumpur, Malaysia.

Astro Email Address


The email address of Astro is wecare@astro.com.my.

Astro Website


The Website of Astro is www.astro.com.my.

Astro Customer Support Service Phone Number


The customer support phone number of Astro is +603-9543-4129/ 1-300-82-3838 / 1800-18-2222 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Astro Service Center and Astro customer service phone number is given below. The helpline of Astro customer service phone number may or may not be toll free.

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Astro Phone Number Customer Service

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Astro Source of Knowledge


support.astro.com.my/helpcenter/contactus.aspx
www.astro.com.my/mediaroom/aboutus
www.astro.com.my

Your Complaint, Suggestion, Complication, Review To Astro

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Astro Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Adila CallsApr 15, 2018

Hi boleh tolong sya col Astro pagi ni dah 10x. Susah betul nak bercakap. Saya nak tnya berkenaan Astro dirumah ibu bapa saya. Baru hujung tahun lepas saya dah potong semua siaran. Hanya tinggal pakej family saja dgn bayaran kurang dari RM50. Lepas tu macam mana boleh naik sampai 60++
dengan bill bulanan Astro setiap bulan pon tak sampai. Nak jimat kertas Astro ke?.

Reply
Customer care female
Ms. Lise Couturier CallsApr 13, 2018

I want to know why I am being charged $28. 78?
What for?
Why am I continuing to receive the Astrology.com. I had asked to stop these mailings on March 3rd 2018. I'm still being charged
Take me off your mailing list.

Reply
Customer care female
Ms. Lee Saw Im CallsApr 04, 2018

Good evening. My account number is 0839661680. I failed to log in channel 392, 393 and 707 which is in my package. How many time i need to write in? I am very disppointed with Astro. Please look into my complaint. My contact number is 012-5898725. Thanks.

Reply
Customer care male
Mr. Roszemi Kamarudin CallsApr 03, 2018

Mr. Roszemi Kamarudin On Phone To Astro Service
I got this message RCO 0150 2275 5365. Text this message to 66688 no reply.

Reply
Customer care female
Ms. Amy Loh CallsMar 12, 2018

Ms. Amy Loh On Phone To Astro Service
Account No: 0893596772

My account was terminated more than a year (end 2016). Why do you suddenly send me a bill for service subscription 01/03-08/04/2018 ?

Please call to clarify - 012 235 9390

Thank you.

Reply
Customer care female
Ms. Sabirra CallsMar 04, 2018

My account number :0808996149
i want Astro customer service to contact me as soon as possible. Regards to my payment
my contact number :0126437402
my name is Sabirra .

Reply
Customer care male
Mr. Mohammed Ariff Ahmad CallsMar 03, 2018

My account number : 0807983172
My smartcard number : 015024901785 PVR : Ok
My smartcard number : 015008609685 : Not working

My Astro's connection is out since 4. 00pm yesterday. Please help.

Reply
Customer care male
Mr. Azhar Ishak CallsFeb 25, 2018

Need your assistance to check my Astro connection. Having problem which is cannot turn on the Astro decorder. Please call me at 012 3881058.

Reply
Customer care female
Ms. Liew Li Fong CallsFeb 23, 2018

Ms. Liew Li Fong On Phone To Astro Service
Please call me 012 659 4515 due to my Account number 0810108781 is over due.

Reply
Customer care female
Ms. Hamidah Ariffin CallsFeb 20, 2018

Astro Nos. 0963231972
Muhammad Aliff Asraff Mohd Sharif

c/o of no service since 7. 00 pm last night )20/2/18). Biil February paid RM 156. 00 on 20/2/18. This morning still no service. KIndly advice. Tq

Hamidah Ariffin
(Mother of account holder).

Reply
Customer care male
Mr. Erwan CallsFeb 19, 2018

Mr. Erwan On Phone To Astro Service
No Acc. 0955607140
Payment is made yesterday
No connect. Please connect asap
My Hp no +6738282885 )Call or Whatssap).

Reply
Customer care male
Mr. Erwan CallsFeb 19, 2018

Mr. Erwan On Phone To Astro Service
Payment is made yesterday, No connection
pls connect asap.

Reply
Customer care male
Mr. Mark Fernandez CallsFeb 17, 2018

Dear Customer Service team,

My Astro is not working and showing as (no service since last Thursday. Can you help and my account number is 0810838631. My contact is 016-4101375

Regars
Mark Fernandez .

Reply
Customer care female
Ms. Gita Das CallsFeb 12, 2018

My father has received calls and recently a message from this number, 0163458394. The message says, WKL Astro Akaun Astro 0807209405 telah disekat. Sila bayar RM 224. 55 sekarang atau hubungi 037628803. My father sold his house in January 2015. An Astro contractor removed the decoder, but did not want to take the disc because, apparently it was already obsolete. My father has paid all his bills. He is now in a nursing home. He was at 42A, Jalan Setiabakti nine, Bukit Damansara, 50490, KL. His phone number is 0173033400.

Reply
Customer care male
Mr. Rozairil Azni Bin Azhari CallsFeb 11, 2018

Revacation of Astro account number 0846927457 : AZHARI BIN BILAL ISHAK, I/C NUMBER : 550626-06-5399 has passed away on 07. 10. 2017. Rozairil Azni Bin Azhari , NO. H/P : 012-9095161 )child). Please install the dating installer Astro decoder.

Reply
Customer care female
Ms. Kashwini A p Arumugam CallsFeb 11, 2018

Ms. Kashwini A p Arumugam On Phone To Astro Service
HAI, NAMA SAYA KASHWINI DARI PAHANG, MENTAKAB BARU HABIS SPM KALAU ADA JAWATAN KOSONG TOLONG UPDATE SAYA TQ.

Reply
Customer care female
Ms. Kashwini A p Arumugam CallsFeb 11, 2018

Ms. Kashwini A p Arumugam On Phone To Astro Service
HI, IM KASHWINI A/P ARUMUGAM. UMUR SAYA 18 BARU HABIS SPM. ADA TAK JAWATAN KOSONG KAT SANA KALAU ADA TOLONG UPDATE SAYA TQ.

Reply
Customer care male
Mr. Mahendra Mahason CallsFeb 08, 2018

Mr. Mahendra Mahason On Phone To Astro Service
Hello

My account Number is 0842930085, registered under Mahendra Mahason . Since January this year I have been paying 337. ten for my Account. 12th Dec - Paid 16 the 168. 55
18th Jan-Paid 337. 10
9th Feb -Paid 337. 10

May I know reason for bill to double up every month

Mahendra Mahason
0122002340.

Reply
Customer care female
Ms. Nor Faizah Wahab CallsFeb 07, 2018

Langganan siaran Astro saya yg berakaun 0944371826 tiada siaran. Sebelum ni okey kemudian hari ni terpapar under maintaine. Harap dpt dibaiki dhn kadar segera.

Reply
Customer care male
Mr. Rozairil Azni Bin Azhari CallsFeb 04, 2018

Penutupan akaun Astro : 0846927457, Azhari B. Bilal Ishak kerana penama telah meninggal dunia. No. Hp waris : 012-9095161 )anak). Installer di minta ambil dekoder di alamat spt. Di bil Astro.

Reply
Customer care male
Mr. Jugindar Singh CallsJan 31, 2018

Mr. Jugindar Singh On Phone To Astro Service
I have paid the outstanding bill of RM505. 50 today
Please discontinue my subscription

Account No: 0837042689.

Reply
Customer care female
Ms. Hor Siew Ten CallsJan 23, 2018

I would like to bring to your attention that I have not received the my Astro bills for the last three months. I used to pay through Cimb, but now I pay through Petronas Service Station. My last payment is last week. So, please send me the bill in future. Your co-operation will be much appreciated. Thank you.

Reply
Customer care male
Mr. Ng Kok Chin CallsJan 16, 2018

Mr. Ng Kok Chin On Phone To Astro Service
Have been having reception issues lately everyday
Not the service I paid for I have made complaints on the phone, but talking to MACHINE??????
Acct Number: 0800413076
Please get it fixed up.

Reply
Customer care female
Ms. Husna CallsJan 15, 2018

Hai. I am wife of Muhammad Ruzaini, Astro customer acc number is0959460463. I like to ask, why I get the bill that show me the total payment I need to pay is highest from I suppose to pay?
its being already two months and Its make me feel confuse and anger. Can you fix it for me? I try to contact customer service, but Avery time I call, I cant talk with them. Only female voice from computer only. Thank you for your cooperation.

Reply
Customer care male
Mr. SlosHyElerway CallsDec 11, 2017

Mr. SlosHyElerway On Phone To Astro Service
url=https://armorgames.com/user/gawerhasun1989 imp source /url .

Reply
Customer care female
Ms. Norlaily Binti Mohd Jani CallsNov 25, 2017

Astro njoi di sekolah saya sudah tidak berfungsi hampir three bulan. Saya telah banyak
kali membuat aduan tetapi tiada sebarang tindakan yang diambil. Janji untuk
menghantar pegawai teknikal ke sekolah saya juga hanya tinggal janji. Harap pihak
Astro dapat ambil tindakan segera, .

Reply
Customer care male
Mr. Lee Heng Kean CallsNov 25, 2017

Mr. Lee Heng Kean On Phone To Astro Service
Please send the monthly billing to lee95018@gmail.com. H/P 0124666437.

Reply
Customer care male
Mr. Mohd,asri B.saham. CallsNov 20, 2017

Mr. Mohd,asri B.saham. On Phone To Astro Service
Good morning Sir/Madam. How did if I wanted to check the bill regarding my monthly payment. Because this month payment of November is Rm-(330. 25) and it is beyond my expectation. My account number (0939073237) and my hp number (019-2566327). Need your feed back and advice. Tq.

Reply
Customer care female
Ms. Azrin CallsNov 16, 2017

Ms. Azrin On Phone To Astro Service
How want moving 'piring' to a new house?/ please help.

Reply
Customer care male
Mr. Sri CallsNov 11, 2017

Mr. Sri On Phone To Astro Service
Very poor service, wanna talk to your customer service, need to wait for more than ten minute, what a. Service. Please improve it.

Reply
Customer care female
Ms. Chow Lai Choo CallsSep 29, 2017

I called the customer service, but I do not understand why no one pick up the call is only voice call. I cannot see the Drama channel for 361 for two days. It was not raining at that times. Other channel is fine. Please email me the complaint as soon as possible no doubt paying the Astro bill accordingly, but cant see my favourite channel. My account number is 080250129-1.

Reply
Customer care female
Ms. Mazatulshima CallsSep 28, 2017

Dear Astro

I have been trying to contact your customer service pic since this morning, but couldn't get through. The answering machine keep on asking the six digit PIN NO. Please help me. I want to pay my bill via credit card.

Reply
Customer care female
Ms. Anizah Abu Hassan CallsSep 17, 2017

Ms. Anizah Abu Hassan On Phone To Astro Service
Hello,
Unsuccessful to redeem my points. Why?.

Reply
Customer care female
Ms. Salina Ahmad CallsSep 14, 2017

Akaun Astro 0851850170 tidak aktif, saya mohon untuk TAMATkan perkhidmatan Astro segera. Pembayaran tertunggak sebanyak 376. 75 sudah dibayar. Terima Kasih.

Reply
Customer care female
Ms. Catalina Alvarez Vela CallsSep 10, 2017

Ms. Catalina Alvarez Vela On Phone To Astro Service
My remote control doesn't work and it's only a month old. Not battery problem
I can turn on / off, but nothing else.

Reply
Customer care female
Ms. Siew Chin Lim CallsSep 08, 2017

Hi My Astro account is 080503576-0

I would like to relocate my Astro TV to my Hall from my room. Can you please send a technician over?

Please contact this hp: 0166292952 for communication.

Reply
Customer care male
Mr. Mhak CallsAug 28, 2017

Mr. Mhak On Phone To Astro Service
Pagi tadi saya telah buat bayaran Rm 170. 00 pada akaun nombor 0843046259 tapi masih belum dapat siaran.

Reply
Customer care female
Ms. Manjula CallsAug 20, 2017

Ms. Manjula On Phone To Astro Service
Good morning. I would like to suggest something if you do not mind. In case payment not updated and due could you all inform/remind us by any means to make the payment first instead of disconnecting the connection just like that. I feel it is not appropriate act. Hope my suggestion will be taken into consideration. Thx.

Reply
Customer care male
Mr. Lycia CallsAug 09, 2017

Mr. Lycia On Phone To Astro Service
I only manage to watch few of my channel. Others channels always in currently service not available status since last week. Tried to call customer service, but only machines answer and problem still not solve. Why the hell that I pay the money, but only watch the channel I do not like? Is that any place else that I can make a complaint? Please call me back 012-2737132. Thanks.

Reply
Astro Customer Service Care Phone Number 298440
Ms. Ng Soot Ai CallsAug 07, 2017

My account number is0815031038. H/P:0164831355. My Astro decoder no power, please send the technical person to renew the decoder. My home add:56, Lrg Desa Palma 4, Tmn Desa Palma, 14000, Bukit Mertajam. Please come our home ASAP. Thank you.

Astro Phone Number Customer Care Service
Reply
Customer care female
Ms. Ernna Lorrienna Stephen CallsJul 16, 2017

Saya sudah bayar hari khamis lalu pada 13/7/2017. Kenapa samapai sekarang masih tidak dapat tengok cerita siaran Astro.

Reply
Customer care female
Ms. Ler Keng Kiow CallsJun 12, 2017

Account No, :0913037930, mobile number 0126330196, I am Ms Ler, I wish to terminate my Astro service, reason being it has been interrupted day and night causing I am unable to watch any programs. However I have to continue paying the Bill RM84. 80 every month.

Reply
Customer care female
Ms. Ler Keng KIow CallsJun 12, 2017

Account No:0913037930 ,I wish to terminate my Astro service because it has been interrupted day and night since 2 weeks ago, I am unable to watch any TV programmes. However I have to continue paying the Bill for 84.80 per month.

Reply
Customer care female
Ms. Joyce Elizabeth Jeremiah CallsMay 07, 2017

Hi,

My name is Joyce Elizabeth Jeremiah , ic number is 551122-07-5360. Just would like to inform I have change to a new email address since I received my Astro Bills thru e-statement. My new email address is ;- jay55_2008 @hotmail.com. Please kindly acknowledge upon received. Thank you.

Reply
Customer care female
Ms. Yoyo wong CallsDec 13, 2016

Ms. Yoyo wong On Phone To Astro Service
Hi, Refer to astro account number 0949913534, please closed this account and I would not pay with the next bill payment. But please maintain my Njoin program which is without monthly fee. Between, I have checked with astro customer service to knowing the account under Gan Eng Jing. I'm hereby to inform I don't even know this fellow. She is nothing to do with me. Previously the astro package offer via call by a lady who said from astro. Kindly take action to closed this account and maintain the Njoin program.

Reply
Customer care female
Ms. Prabhu CallsDec 02, 2016

Ms. Prabhu On Phone To Astro Service
Not connected to asthma sangamam live show

Reply
Customer care female
Ms. SOPIAH BT ABD RAHMAN CallsOct 22, 2016

Ms. SOPIAH BT ABD RAHMAN On Phone To Astro Service
MOHON PIHAK ASTRO DATANG KERANA SIARAN ATAU PERKHIDMATAN TIDAK DAPAT.SERVICE BLANK AND NOT AVAILABLE..MOHON PERBAIKI DENGAN KADAR SEGERA..SEKIAN

Reply
Customer care female
Ms. SOPIAH BT ABD RAHMAN CallsOct 22, 2016

Ms. SOPIAH BT ABD RAHMAN On Phone To Astro Service
RANGKAIN ASTRO TIDAK DITERIMA. HAMPIR DUA MINGGU TERGENDALA. SERVICES "BLANK & NOT AVAILABLE".. MOHON PIHAK KAKITANGAN ASTRO SEGERA PERBAIKI MASALAH YANG KAMI HADAPI DENGAN SEGERA. SEKIAN,TERIMA KASIH

Reply
Customer care female
Ms. Zainuddin Y Hassan CallsOct 06, 2016

Pagi ini 7/10/2016 saya nak tengok TV tapi kecewa dan hampa,terpapar Servis Tergendala Sebentar.Gangguan sementara ini mungkin disebabkan okeh hujan. Sekiranya berterusan, sila hubungi Perkhidmatan Pelanggan Astro untuk bantuan. Sedih bila dihubungi no.supplementary contact 1800182222 tidak dapat dihubungi sila hubungi sebentar lagi. bila hubungi no.1300823838 tidak ada dalam perkhidmatan. Astro ini penipu suruh hubungi tapi tidak ada yang menjawap.Saya mahu tengok berita jam 0700 pagi dan lebih 30 minit tunggu tak ada perubahan pada skrin TV saya. paparan Servis Tergandala Sebentar memenopoli skrin. Astro ini penipi dan pembohong dulu kata bila ganti modim hujan pun boleh tengok TV, tapi apa dah jadi gambar pun tak ada yang sedihnya saya terlepas rancangan TV mula jam 0645 pagi hingga masa ini 07.30 pagi. Menyesal terpengaruh dengan sikap Astro ini lepas tangan saja bila customer perlukan bantuan. Saya tak akan terpengaruh lagi dengan promosi Astro. TK

Reply
Customer care male
Mr. Mohd Salleh Jaslan CallsAug 28, 2016

Thank you for your open all Astro program view in August 2016, but very sad today 29 August 2016 my Astro smart card 0150 1805 7370 suddenly nil subscription program. Please correct my Astro view ASAP.

Reply
Customer care user complaints