China Post Customer Service Phone Number

Phone Number of China Post is +86-10-88323021, 88323022, Fax: +86-10-88323014 .
China Post is the title utilized by the State Post Bureau of PRC. China Post is operated in Courier industry, and it is owned by the Government of China. It is the accountable regulation for the postal market and handling of national postal businesses. The main services offered by China Post includes Letter post, parcel service, EMS, delivery, freight forwarding, third-party logistics and deposit accounts, domestic and international mail delivery services, postal remittance services, postal financial services, postal express delivery and logistics services etc.

Watchdog complaints Of China Post


Complaint Tel: 010-88323213.
Acceptance of Administrative Reconsideration Unit: National Post;
Administrative reconsideration Tel: 010-88323066;
Address: Xicheng District, No. 8 North Lishi.

Address Location And Phone Numbers Of China Post


North Lishi Xicheng District No. 8 A Zip Code: 100868
Phone: +86-10-88323021, 88323022
Fax: +86-10-88323014

THE CHINA POST
8 Fu Shun Street
Taipei 104, Taiwan R.O.C.
Tel: 886-2-2596-9971 * Fax: 886-2-2595-7962

SUBSCRIPTION INQUIRIES OF CHINA POST


Email: circulation@mail.chinapost.com.tw
Tel: 886-2-2596-9971 ext. 632/651
Fax: 886-2-2595-7962

China Post was founded in the year 1997 in Beijing, China. China Post has network of over 82,116 postal offices and branches, eighty postal offices, hundred branches, 236 processing centers, as well as 20,000 computerized postal offices across the China. The China Post has about forty thousand transportation vehicles and 155 letter sorting machines in China. Out of China, the China Post gives its service in every corner of over 200 nations across the world.

Other Email Addresses Of China Post


For Advertising: advertising@mail.chinapost.com.tw
Other Inquires: info@mail.chinapost.com.tw
For Technical Issues: technical@mail.chinapost.com.tw


China Post Address


The address of China Post is Jia8, Beilishi Road, Xicheng District, Beijing, China 100868.

China Post Website


The Website of China Post is www.spb.gov.cn.

China Post Customer Support Service Phone Number


The customer support phone number of China Post is +86-10-88323021, 88323022, Fax: +86-10-88323014 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of China Post Service Center and China Post customer service phone number is given below. The helpline of China Post customer service phone number may or may not be toll free.

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China Post Phone Number Customer Service

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View Contact Detail Like Phone Numbers



www.spb.gov.cn

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China Post Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Fedor Zhomov CallsFeb 22, 2024

Mr. Fedor Zhomov On Phone To China Post Service
Good afternoon. I really ask for help. A package was sent to me with Tracking Number:
EMS AM245051144CN
Shipping Address:

Fedor Zhomov
101 Lukens drive suite H
New Castle, Delaware (DE), 19720
US
+1-929-999-57-97

To my great regret, I did not receive the package. Help me figure this out. Thanks.

Reply
Customer care male
Mr. Sk CallsDec 19, 2019

To
China Post
I request you to update tracking information
My tracking number is RP850737625CN.

Reply
Customer care female
Ms. Rutuja Inamke CallsSep 06, 2019

Ms. Rutuja Inamke On Phone To China Post Service
Change my Shipping Address:


Hello, I live in the United States(number: +1-8475584056) and I have to change a shipping address of a product I ordered. Tracking Number for the order is : UR746697105CN. |
Order from Aliexpress store is: 105142346579091
This package is already in the USA, but it's not delivered to my correct address:
New Address: 5320 N Sheridan Road, Apt 1804 Chicago IL 60640. Please contact me ASAP to change the address.

Reply
Customer care male
Mr. Anoop Benjamin CallsAug 17, 2019

Mr. Anoop Benjamin On Phone To China Post Service
My packet number RV106930792CN for delivery to India. Please advise current situation and whereabouts of the packet. Thanks.

Reply
Customer care male
Mr. Pooja CallsAug 17, 2019

My tracking number UI606086641CN LOGISTICS IS TNT IT IS AT China Post FROM JULY 16, 2019 WHY THE PARCELIS NOT MOVING IT IS SUPPOSED TO GET DELIVER TO INDIA - MUMBAI.

Reply
Customer care male
Mr. Kunal Rakshit CallsApr 25, 2019

Mr. Kunal Rakshit On Phone To China Post Service
Item not be delivered. 17 April last updated. Track from 17track. Net
tracking id-AZ962760213CN.

China Post Phone Number Customer Care Service
Reply
Customer care male
Mr. Ziya Ansari CallsDec 28, 2018

Mr. Ziya Ansari On Phone To China Post Service
UN430862623CN
This is my order I have not received so how I got this order it's too late
What I do that please give status and give date of receive.

Reply
Customer care male
Mr. Rajath K CallsDec 25, 2018

Hi Team,

It is really ridiculous that the package with tracking number RP125919300CN from China Post has got struck in kolkota from past one week and there is no progress so that it will reach the customer. Please try to resolve the issue by delivering it to me as soon as possible. Tracking number- RP125919300CN
Mobile number - 9900927724

Thanks,
Rajath.

Reply
Customer care male
Mr. John Forsyth CallsMar 27, 2018

Mr. John Forsyth On Phone To China Post Service
Tracking number ud020514557cn item left China on 29 January for uk
not yet arrived at address in uk. Any idea where it could be all this time ?
What carrier do you use in UK ? Do they have a tracking number I could follow up ?
Thanks.

Reply
Customer care female
Ms. Payal Tanna CallsOct 30, 2017

Ms. Payal Tanna On Phone To China Post Service
Wer is my product of snog trend???? check my order ID in picture attached.

Reply
Customer care male
Mr. Amiruz Zaman CallsApr 30, 2017

I buy four items from Alibaba.com. They send my Item's through China Post. My tracking number is cp291956540cn. My orders still in transit from last 14 April. People saying chaia post is bast post in Acia. What happen with me? why my items still in Chaina? please tell me the update.

Reply
Customer care male
Mr. Gagan Kataria CallsSep 26, 2017

Mr. Gagan Kataria On Phone To China Post Service
RH922144213CN Unable to track it more than two weeks.

Reply
Customer care female
Ms. Akshata Sawant CallsMay 08, 2018

Ms. Akshata Sawant On Phone To China Post Service
I have not received my eBay parcel number UG429602630CN. Help me track the parcel.

Reply
Customer care female
Ms. Deepika Gupta CallsAug 16, 2018

Ms. Deepika Gupta On Phone To China Post Service
MY tracking number is RW105204238CN. It has been in transit since 23rd of July. There is no information of this parcel from then. Please tell me where it is.

Reply
Customer care male
Mr. Arjun Badlani CallsDec 21, 2017

Dear Friend,

I had ordered Sunglasses from YEWOLY. COM and its coming via China Post. I was promised by the vendor that i would receive it within two weeks. However, its been almost a month now and the tracking status still is IN-TRANSIT. My Tracking ID is : RM937009183CN

I Request you to please check where my parcel is and do let me know at the earliest. Best regards,
Arjun Badlani .

Reply
Customer care male
Mr. Salil Gulati CallsAug 02, 2017

China Post Tracking Number: RU743934551CN
Order Number: 73583265



My Seller on iOffer.com shows that Order has been delivered, but I have NOT received the Order. Chinapost Tracking shows "Kolkata Airport Sorting Office" on 25th July 2017. BUT I have not received it here in New Delhi even till date. So kindly investigate and provide my package.

Reply
Customer care female
Ms. Deepika Gupta CallsAug 07, 2018

Ms. Deepika Gupta On Phone To China Post Service
My tracking number is RW105204238CN, My parcel is in transit since 23rd July, I am not getting any information regarding my parcel. Please. Tell me when will I get it.

Reply
Customer care female
Ms. Disha Mehta CallsJul 19, 2017

Ms. Disha Mehta On Phone To China Post Service
Please check status for the following two shipments. Tracking numbers:
06205566875
06205570340

Information for these two shipments was received from you on June 30th, but i still have not received the parcels. Thank you.

Reply
Customer care male
Mr. Kamalini CallsJul 08, 2017

Mr. Kamalini On Phone To China Post Service
Have not received my items. Very late
RL707380072CN Tracking number.

Reply
Customer care male
Mr. Aiman Sarosh CallsAug 28, 2018

Mr. Aiman Sarosh On Phone To China Post Service
I have two parcels that is to be delivered to India from China. It is taking very long. RP014942738CN
RH976359005CN.

Reply
Customer care male
Mr. Abbas CallsJul 16, 2018

Mr. Abbas On Phone To China Post Service
I order one ladies watch on aliexpress order ID 92948208739913 date was 2018-07-12 that was i have not received, but i am check my mobile aliexpress app showing on delivered, before also one order same like
this the track number RG953220405CN
my Mobile Number 0091 9562208899.

Reply
Customer care female
Ms. Ritu Sabharwal CallsSep 08, 2016

Ms. Ritu Sabharwal On Phone To China Post Service
My registered parcel with tracking number Rk510882255cn is stuck in Nanjing exchange bureau for last 15 days and till now there is no information. Please help.

Reply
Customer care female
Ms. Ritu Sabharwal CallsSep 07, 2016

Ms. Ritu Sabharwal On Phone To China Post Service
My parcel with tracking number Rk510882255cn is stuck in Nanjing exchange bureau for 15 days please confirm when it will shipped to its destination country. Please confirm.

Reply
Customer care male
Mr. Shashank Ucharia CallsJul 20, 2016

Mr. Shashank Ucharia On Phone To China Post Service
Sir my contact number is 9422511676. I have orderd shoes nike whose tracking number isRJ821778574CN. I am not able to track it after 17 of july 2016
Please help my and tell the exact location of my parcel and deliver it as soon as possible and also tell the estimted delivery date please.

Reply
Customer care female
Ms. Etta Rogers CallsMay 27, 2016

Ms. Etta Rogers On Phone To China Post Service
I am Etta I sent in an order from on line and I got the bracelet, but not the lipstick pipe could someone please contact me and tell me why I didn't get all of my order.

Reply
Customer care female
Mr. Ms Pian CallsApr 08, 2016

Mr. Ms Pian On Phone To China Post Service
Hi I have a parcel with tracking number RK428532084CN It had been stuck at Suzhou since 30th March. Can you help me please and tell me what happened to my parcel? I am really worried that it has been lost.

Reply
Customer care male
Mr. Jaipal CallsApr 05, 2016

Mr. Jaipal On Phone To China Post Service
Dear Sir/Madem
I have purchase some part from china parcel number Is R1890621546CN
not received yet when i got it approximate time I have urgency for parcel please
help me to come out
Thanks.

Reply
Customer care male
Mr. Edisheri CallsMar 10, 2016

Dear China Post December ten, 2015 was sent the parcel number to the address RR022089849IT Leo Zhou, langshop store, Address:room B3-803 bld. two Zhongnan garden, 38 district Bao'an, Shenzhen, China 518000 Tel: 08615999677030, 0086(755)29637170, zhengphone@gmail.com. More than two months RR022089849IT the parcel is in China, but the recipient cannot accept the package. Please parcel RR022089849IT to provide the recipient with confirmation we made mail Italy. I request your attention and intervention in addressing the problem. Sincerely, Serenella Hugony. Address : Serenella Hugony
Via Cesare AJRAGHI, 30
20156 MILAN, ITALY
+393208328006
Edisheri 1@gmail.com.

Reply
China Post Customer Service Care Phone Number 253926
Ms. Pimpy Tachang CallsFeb 09, 2016

Hi Actually my frend has changed her adress and the parcel carried by China Post RAM has different adress in it so the delivery was unsuccessful. Please cn you do something about it. The new adress Name-Nyeie Leinak Phom,
House No 77, Shanti niwas, 2nd floor, above shop number 2, arjun Nagar, safdarjung enclave, Delhi-110029
please help thank you
Phone-9999218829
tracking no RM660154045CN.

China Post Phone Number Customer Care Service
Reply
China Post Customer Service Care Phone Number 251266
Mr. Nabil Taalibi CallsJan 15, 2016

Hello,


I'm coming to you to ask for help. I'm on a dispute with a seller from China who send me a package with China Post. I do not have any problem with the transfer and the treatment of the package, but the seller tried to give me another product, totally different from what i wanted. When i receive my package, i didn't know that it was from that seller, so i didn't keep the packaging, only the product itself. So now i have to proove that the product was not good, i have the picture of the product, but i ask to you if i can have some informations of the package like weight, dimension, size. The tracking number is RG243333536CN. I really need you, french post said that is an international package so only you can help me. Thank you in advance.

Reply
China Post Customer Service Care Phone Number 250078
Mr. Pardeep Saroha CallsJan 04, 2016

Hi,

This is Pardeep Saroha , I have ordered one Bag to Ali Express on 16-Oct-2015. They have shipped the bag through China Post and Tracking number is RH274994640CN. But still i did not receive any bag. Please help me, How i will get the delivery. Waiting for your reply. Thanks
Pardeep Saroha
9884654905.

Reply
China Post Customer Service Care Phone Number 248465
Mr. Dimpu Laishram CallsDec 18, 2015

Mr. Dimpu Laishram On Phone To China Post Service
Hi for below consignment number please update mobile num as 917044084142 / 919774674862 Consignment num is RO034004372CN and RO039351100CN.

Reply
China Post Customer Service Care Phone Number 248102
Mr. Lasisi Kehinde CallsDec 15, 2015

Mr. Lasisi Kehinde On Phone To China Post Service
Hello, I have been expecting a parcel from china since last month, and when I track it using RI728604898CN, it gets stuck at one spot. Please help me confirm where the parcel is right now and when will I receive it?.

Reply
China Post Customer Service Care Phone Number 247930
Mr. Vivek Verma CallsDec 14, 2015

Ive puschased a product from aliexpress on 16thy November 2015 and they shipped it by China Post (tracking no RJ642787253CN)it is going to be a month i have not received the product yet. The tracking China Post showing (leaving Beijing Airport going to next airport/seaport 2015-12-07 06:49:52. 0) and today it is 14th December No updates for tracking ?.

Reply
China Post Customer Service Care Phone Number 246605
Mr. Dr Arvind Advani CallsDec 02, 2015

Mr. Dr Arvind Advani On Phone To China Post Service
I have not received my parcel no RC067530742MY kindly let me know the status and also the customer care service no in India Mumbai RegardsDr Arvind Advani 91-9820006553arvindadvani@hotmail.com.

Reply
China Post Customer Service Care Phone Number 246586
Mr. Reji Felix P CallsDec 02, 2015

Mr. Reji Felix P On Phone To China Post Service
Hi sir, I purchased a product from rosegal online service 14. 11. 2015. They shipped through CHINAPOST on 16. 11. 2015. This is the code of item 70005287827, but till now I didn't get my order. I'm from Saudi Arabia Riyadh, Please do the needful. Thank you.

China Post Phone Number Customer Care Service
Reply
China Post Customer Service Care Phone Number 242857
Mr. Dharmendra Jindal CallsOct 26, 2015

Mr. Dharmendra Jindal On Phone To China Post Service
Please provide your customer care contact number In India and please confirm the status of this consignment RI579183195CN. My mobile number 08739955551.

Reply
China Post Customer Service Care Phone Number 241663
Mr. Anoop R CallsOct 13, 2015

Mr. Anoop R On Phone To China Post Service
I have not received the item ordered by e-bayTracking No. RN624348454CNMost Urgent. Mobile No. 91 9447342483E mail:prominent2011@gmail.com.

Reply
China Post Customer Service Care Phone Number 240972
Mr. Anoop CallsOct 06, 2015

Mr. Anoop On Phone To China Post Service
I Purchaced 532nm 200mw DPSS Laser Module with TTL Fan Cooling Power Supply 110V-220Vgoldy0903 from ebay.com on August 11 with tracking No RN624348454CN. I did not receive the item yet. Please take immediate Action to Obtain this item as soon as piossible.

Reply
Customer care female
Ms. ebtisam CallsSep 28, 2015

Ms. ebtisam On Phone To China Post Service
I would like to know where is my tracking right now and is it going to be send it to my house traching number RI601816485CN Thank you,

Reply
Customer care male
Mr. Syed Tabrez Abbas CallsSep 28, 2015

Mr. Syed Tabrez Abbas On Phone To China Post Service
Message Bodysir please help me regarding my parcel tracking number is RM626354585CN please confirm me the delivery address i had not yet received the item thanks mobile number 919765578626.

Reply
Customer care male
Mr. Jeremy CallsSep 25, 2015

Mr. Jeremy On Phone To China Post Service
Help, I would like to cancel two shipments you are currently sending for me. I bought these items for someone, but I do not wish to receive them. I would like to either send the items back to the shipper or put them in the trash. I would not like to receive the orders with the tracking numbers below. First tracking number LS086408806CN Second tracking number LS086250042CNPlease cancel these two shipments by either putting them in the trash or sending them back to the shipper. Please do not deliver. Email me at Jeremy @2hacklife.com with confirmation. Thank you. Jeremy .

Reply
Customer care male
Mr. M Taiyeb Aliakbar CallsSep 15, 2015

Mr. M Taiyeb Aliakbar On Phone To China Post Service
Hi my parcel from aliexpress its more than three month i am not receive my track number is RF044162571CN please check and let me know were is my parcel because your tracking status is not update long time thank you inform me by my mail ID below.

Reply
China Post Customer Service Care Phone Number 233728
Mr. Afaque Memon CallsJul 30, 2015

Mr. Afaque Memon On Phone To China Post Service
I am continuously tracking my post coming from Xian Jio tong university china to Pakistan. It was posted on 17th of July, but when i track it is still in Beijing, and after 25th of July there is no any update on your website. Kindly help me to know about my parcel. Here is my tracking number Ra097351515cnSincerelyEngr. Afaque Rafique Memon.

Reply
China Post Customer Service Care Phone Number 230779
Mr. Vibrant Automobiles India Pvt Ltd CallsJun 22, 2015

Mr. Vibrant Automobiles India Pvt Ltd On Phone To China Post Service
I have not received my parcel number RI443600405CN. Please tell me when will i receive my item. It is already a one half month and yet i have not received. Kindly let me know the status. Contact number is 9848822000.

Reply
China Post Customer Service Care Phone Number 228914
Mr. Ajit Sharma CallsMay 26, 2015

Mr. Ajit Sharma On Phone To China Post Service
My Parcel sent from China having docket details as RB929843223CN showing undelivered in 1st attempt in tracking details, however I haven't get any call or parcel at address given by me. please Z share the India contact number so that I can call and get the same delivered properly to me.

Reply
China Post Customer Service Care Phone Number 226529
Mr. Navin Kumar Patni CallsApr 24, 2015

Mr. Navin Kumar Patni On Phone To China Post Service
I was suppose to receive elephant watch from Aliexpress vide china post tracking no rk208378301cn dispatched on 4th march but still i have not received my product kindly helpnavin kumar patnimobile no 8828423160.

Reply
Customer care male
Mr. Shailesh Regani CallsDec 24, 2014

Mr. Shailesh Regani On Phone To China Post Service
My parcel number RG096999728CN sent from China to India on 13/12/2014, but there is no update after 15/12/2014. Kindly update the current status on priority. Shailesh.

Reply
Customer care female
Ms. Pallavi Jha CallsDec 20, 2014

Ms. Pallavi Jha On Phone To China Post Service
Dear Sir;Kindly enquiry with your courier service that why is the delay against your tracking number RI188492101CN, Dated: 14th of October 2014? Since your parcel is 2Months and 6days old. I seriously want to know the reason for the delay. Kindly update me soon with consulting your service chain.

Reply
Customer care female
Ms. Nadia Fradi CallsDec 14, 2014

Ms. Nadia Fradi On Phone To China Post Service
Good morning, i live in Doha Qatar, i have three tracking numbers for three parcels, the first RI199940389CN is still at the Export Security Scan since 20-11-2014. It has now 25 days there, the second RI222323595CN is still at the Export Customs Scan since 26-11-14 it has now 19 days there and the third RK149095275CN didn't still at the the Export Customs Scan and the Export Security Scan more than one day, it was already sent to airline at 03-11-2014, it has now 11 days there, i want check about these three parcels then can you explain for me what's the problem or what's the cause of this delay for the first and second parcel?? waiting your answer as soon as possible.

Reply
Customer care user complaints