CitiBank Customer Service Phone Number

Phone Number of CitiBank is +1-800-285-3000 .
Citibank or Citibank National Association is one of the subsidiary of Citi Group, world's well renowned banking and financial service group. It serves more than 14 million customers by providing its online services through official website. The company is also engaged to sponsor the Olympiacos Football Club and Citi Field in New York along with primary sponsor of Sydney Swans in the year 2005. According to the history, the bank introduced Citicard for the banking customers to make their transactions without the requirement of passbook and it also set up terminals with simple one-line displays for the customer's convenience to check bank account information. The bank also launched its first credit card with the name The Everything Card in the year 1968 and later introduced Master Charge that is currently known as MasterCard. It provides 24 hours ATM's access to the customers since 1970s and its Citicard holders can also used ATM's to withdraw cash and make deposits. The online banking service was started in 1991 through its official website for the banking customers to access many services from anywhere.

About Citibank

Citibank is a banking and financial institution that put its first step in the financial sector on 16th of June 1812. The bank adopted the United States new national banking system in the year 1863 and it known as The National City Bank of New York. In the beginning, the bank was known as the City Bank of New York later adopted the name, First National City Bank of New York and with the coming of March 2010, it got renamed with its current name, Citibank. Since, late 19th century, the bank has been prominent banking firm in the United States and worked under the United States national banking system.

Citibank's Presence and Services

Being the largest bank holding company, Citibank is operational in around 35 countries operating more than 3,778 branches. The bank has strong market in Asia and Latin America. The bank has divided its banking services in Personal banking, SME Banking, Corporate Banking and Global banking. Its major products are credit cards, loans, investments, Lending and more. Citibank also allows users to access online, Mobile and tablet banking. Citibank provides a range of banking services such as, Checking Accounts, Saving Accounts, Global Client Banking, Student Banking, Certificates of Deposit, Online bank Statements and many others. It is engaged to offer additional banking services such as, Account Alerts, Auto Save, Inter-Institutions Transfers, Overdraft Protection, American Express Gift Card and much more. The bank is a provider of business solutions and offers a variety of products for them like, Checking Products, Cash Management, Credit Products, Savings Products and many others. It provides broad range of products and services for the commercial banking customers that include, Trade Finance, Loans, Cash Management, Commercial Banking Card, International Services and many more. Its lending products include, Mortgages, Home Equity Lines, Personal Lines and much more. There are different types of credit cards issued by the Citibank like, Business Credit Cards, Student Credit Cards, Travel Credit Cards, Visa Credit Credit Cards.

Citibank customer service number 17117 2

Citibank's Parent Company

Coming to its parent Company, Citi Group, a worldwide financial service company, previously known as Citicorp and Travelers Group and based to the New York, United States. The group offers several financial services such as Credit cards, consumer banking, corporate banking, investment banking, global wealth management, financial analysis, private equity, etc. According to the record of December, 2012 it had strength of more than 259,000 employees across the world. The group also connected with number of subsidiaries namely Citibank India, Banamex, CitiMortgage, Citibank, CitiBranded Cards, Citi Private Bank, Citi Securities and Banking, Nikko Citigroup and many more.

Subsidiaries of Citibank

Citibank operates many subsidiaries within the country such as, Citibank Delaware, Citibank Banamex USA, Citibank (South Dakota), N.A., Citibank, Texas, N.A. and many others. It also has international network to serve the customer through different divisions that include, Citibank Algeria, Citibank Bangladesh, Citibank (Hong Kong), Citibank India, Citibank Australia, Citibank Malaysia, Citibank Philippines, Citibusiness Singapore and much more. In July 2008, the French Crédit Mutuel Group was purchased its German office named as Citibank Privatkunden AG & Co. KGaA and changed its name as Targobank on 22nd of February 2010.

Citibank customer service number 17117 1

Citibank Headquarters Address Detail

The bank is headquartered at 399 Park Avenue, New York, New York 10043 United States to control the worldwide operations.

Citibank Headquarters Phone Number

The contact number +1-800-285-3000 is available for the customers to give suggestions or solve their queries.

Official Website of Citibank

The customers can also manage their banking services by visiting the official website

Mailing Address of Citibank Client Services

The company provides option for the customers to send mail on Citi Inquiries at 100 Citibank Drive, San Antonio, Texas 78245, United States.

Social Media Profiles of Citibank

Citibank also connected with people through social media profiles. The customers are required to follow on social media sites by visiting the given below links:

CitiBank Facebook:

CitiBank Twitter:

CitiBank Youtube:

Citibank Customer Service Contact Numbers

The given below are the customer service numbers for different services:

For Online Banking and Citi Financial Tools Support:

For Information of Bank Account:

For Citi MobileSM and Citi Text Banking Support:

For Checking, Savings and CD Application Status:

For Citigold:

For Citi Private Bank Account Inquiries:

For Global Executive Banking:
Citibank customer service number 17117 4

CitiBank Address

The address of CitiBank is 399 Park Avenue, New York, New York 10043 United States.

CitiBank Website

The Website of CitiBank is

CitiBank Customer Support Service Phone Number

The customer support phone number of CitiBank is +1-800-285-3000 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of CitiBank Service Center and CitiBank customer service phone number is given below. The helpline of CitiBank customer service phone number may or may not be toll free.

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CitiBank Phone Number Customer Service

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CitiBank Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Kumaran A l Suberamanian CallsAug 12, 2021

Hi, I am Kumaran A/L Suberamanian (Mobile number 60123123753). I am using the CitiBank credit card PREMIERMILES for more than 15 years. Yearly fee RM600 for renewal is bothering me. This is really a big amount that I couldn't affort. I have to renew my card in November 2021. I am pleading your goodself to waive the annual free for my card so that I can continously using it happily. I hope you will consider my appeal. Thank you.

Customer care male
Mr. Neal Nelson CallsSep 10, 2018

Mr. Neal Nelson On Phone To CitiBank Service
I have been trying to get in touch with information on my Bank account and debit card for two days. I have not been able to contact anyone in that department. I consider this problem un acceptable. Your automated system sucks.

Customer care male
Mr. Rose CallsApr 16, 2018

Received a letter from your consumer business support unit stating that I am using my account for business purposed. Don't know why I received this letter. Therefore I call 888-248-4226 and spoke to Julien who told me that he was to transfer me to the business support line. I asked him for their contact information and he gave me 877-528-0990. Was kept on perpetual hold close to 30 minutes. I went on to call that number and spoke to Mary Rep 1661727 and she did not know what to do. She told me I was transferred to one stop account applications department. Kept me on hold for 40 minutes trying to find the person who sent me this letter. CitiBank, please train your staff correctly. I spent over one hour to find out nothing about this letter. Such terrible service plus I believe the bank is deteriorating.

Customer care male
Mr. John S Hopkins CallsApr 08, 2018

Mr. John S Hopkins On Phone To CitiBank Service
I am trying to contact Customer service as my account is locked.

Customer care male
Mr. Akhilesh Mishra CallsApr 12, 2016

Mr. Akhilesh Mishra On Phone To CitiBank Service
Hi please help me that i got account open but. i dint get my ATM card and rest pin no etc. due address issues. but i went city bank head office personally so please suggest me when will i get my ATM card. thanksakhilesh misrha.

Customer care user complaints