Epic Games Customer Service Phone Number

Phone Number of Epic Games is +1 919 854 0070, Fax : +1 919 854 0055 .
Epic Games Incorporation is a video Game development company based in North Carolina, United States. It was established in the year 1991 as 'Potomac Computer Systems' by two persons named Tim Sweeney and Mark Rein. The company Act as parent company for several other companies such as 'Chair Entertainment' and 'People Can Fly'. The company is better known for its Unreal Engine technology, which is the main reason behind the success of their popular the Gears of War series for the Xbox 360 and in-house Unreal series of first-person shooters. The company changed its name from Potamac Computer Systems to Epic Games in the year 1999. The company acquired number of small companies since its beginning to expand their business throughout the country and the world. The company also own their studios in some international locations such as Shanghai, Seoul and Tokyo. The company had developed numerous game engines and gave it to the world for the video game industry and these are Unreal Engine, Unreal Engine 2 and Unreal Engine 3.

Customer Support Center of Epic Games


Epic Games is radiant in providing strong feedback and instruction to play games properly. While having query, the care officials of Epic Games are active 24x7 to resolve customer queries, tags an influential information to expand perception of customers. However, the customers can get in touch with officials through the below enlisted numbers:
  • Customer Care Number: +1 919 854 0070
  • Fax +1 919 854 0055
  • Email Address: Visit office.contact@epicgames.com

Service Alternatives of Epic Games


Epic Games is a gaming corporation, committed to change the way people play. Epic Games provides sex a flexibility to play exclusive games, intended to enrich the experience of playing games with high resolution and best graphical coverage. Epic Games is recognized for providing an extensive games such as:
  • Actions
  • Puzzles
  • Sports Games
  • Car Battles
  • Street Fight Games

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Epic Games Address


The address of Epic Games is Cary, NC United States.

Epic Games Website


The Website of Epic Games is www.epicgames.com.

Epic Games Customer Support Service Phone Number


The customer support phone number of Epic Games is +1 919 854 0070, Fax : +1 919 854 0055 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Epic Games Service Center and Epic Games customer service phone number is given below. The helpline of Epic Games customer service phone number may or may not be toll free.

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Epic Games Phone Number Customer Service

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Epic Games Source of Knowledge


en.wikipedia.org/wiki/epic_games
www.unrealengine.com/what-is-unreal-engine-4
www.epicgames.com

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Epic Games Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. James CallsOct 08, 2018

Mr. James On Phone To Epic Games Service
I can not change my email info. My account email is one letter off. I can not change it make it right.

Reply
Customer care female
Ms. Sherrie Jones CallsOct 06, 2018

Ms. Sherrie Jones On Phone To Epic Games Service
This Is a report that I am willing to submit to you all. Trade Scam. This guy on Xbox is named Pronetr Asix. This Dude scammed my friends whole inventory and he is willing to get this guy banned from Fortnite. Please Investigate this email as soon as you all get it.

Reply
Customer care male
Mr. Ethan CallsSep 27, 2018

Hi Epic Games I play on xbox and it will not let me or any of my friends get on.

Reply
Epic Games Customer Service Care Phone Number 328074
Mr. Celso CallsSep 16, 2018

Mr. Celso On Phone To Epic Games Service
My brother gio got scamed and reported by Smokeyj718 for scaming when he didn't even scam and i do not have a phone.

Epic Games Phone Number Customer Care Service
Reply
Customer care male
Mr. Mohammad CallsSep 13, 2018

Mr. Mohammad On Phone To Epic Games Service
The email auethentacation doesnt work beacuse i need to verify my email, but i do not have the email i changed my email to issamjaber499@gmail.com, but it says its a diffrent email please help i want to get boogiedown if you guys cant help please please epic give me galaxy skin please i am sad my brother will be happy and i will beacause my brother buys no skins he bought like only three or four skins rest are battle pass and mystery item and free blue striker skin.

Reply
Customer care male
Mr. Michael De Vos CallsSep 12, 2018

Mr. Michael De Vos On Phone To Epic Games Service
Someone has hacked my sons account. His name now comes up as Alex. My son has invested hundreds of dollars. My phone is 626-494-7675 Please contact me to fixt his.

Reply
Customer care female
Ms. Vicki Bradbury CallsSep 12, 2018

Ms. Vicki Bradbury On Phone To Epic Games Service
My 11 year old son has used my credit card to make purchases without my permission totally approx. $100. How do I get a refund and stop this from happening again?

Thank you.

Reply
Customer care male
Mr. Jacob CallsSep 11, 2018

Mr. Jacob On Phone To Epic Games Service
My account won't open any games (fortnite).

Reply
Customer care male
Mr. Ron Cross CallsSep 10, 2018

Mr. Ron Cross On Phone To Epic Games Service
To Whom it may concern,
While watch my grandson play Fortnite another player started abusing him, when I asked for this to stop I was called a paedophile. If nothing is going to be done about this because this is a game. I will have to complain to my sitting member as this sort of abuse should not be condoned. Regards Ron Cross .

Reply
Customer care male
Mr. Bertram3331 CallsSep 07, 2018

Epic Games you took my raven skin and you gave me burnout and tacticts officer and a emote called fist pump please remove this and give me back my raven skin.

Reply
Customer care male
Mr. Sam CallsSep 06, 2018

Mr. Sam On Phone To Epic Games Service
Y is that pre paid gift cards wont work in your game?.

Reply
Customer care male
Mr. Kyle Patterson CallsSep 06, 2018

Mr. Kyle Patterson On Phone To Epic Games Service
I need to change my email I connected my xbox to the wrong email i am sorry.

Reply
Customer care male
Mr. Ricky L Baker CallsSep 04, 2018

Mr. Ricky L Baker On Phone To Epic Games Service
My grandson was argering with each other and the oldest one booted him off he lost every thing he had bought can he get it back and how thinks Mr. baker.

Reply
Customer care female
Ms. Amanda Brewer CallsSep 04, 2018

Ms. Amanda Brewer On Phone To Epic Games Service
My name is Amanda Brewer , username ambrew747474 and I cannot log into my fortnight account. My phone is 936-554-9739.

Reply
Customer care male
Mr. Anthony Fernandez CallsSep 01, 2018

Mr. Anthony Fernandez On Phone To Epic Games Service
Ive called several time and yall wont answer and I need help on my epic account.

Reply
Customer care male
Mr. Bailey CallsAug 31, 2018

Mr. Bailey On Phone To Epic Games Service
Everytime I play fortnite I cant play with my friends because when they ready up it doesn't show up on my screen so it says waiting for other players to ready up.

Reply
Customer care male
Mr. Akshat CallsAug 26, 2018

Mr. Akshat On Phone To Epic Games Service
Us one time password option is not coming please help.

Reply
Customer care male
Mr. Linda Lunn CallsAug 24, 2018

Mr. Linda Lunn On Phone To Epic Games Service
I would like someone to review a request I made regarding a purchase my son made this morning on Fortnite. His gamertag is fisherjack. He said this morning at approx 11. 30 he was viewing the dance, praise the tomato and accidently pressed the purchase button instead of going back to his origional page. He was really upset as he has been saving his vbucks to make a purchase of a skin, OMEN, for a while now so to make this mistake has upset him greatly. I would appreciate it if you could look favourably on this request for a refund,

Linda Lunn .

Reply
Customer care female
Ms. Edna Augustus CallsAug 15, 2018

Ms. Edna Augustus On Phone To Epic Games Service
I sent to contact and I asked to have your Epic Game Launcher remove from my Lab Top. My great grandson downloaded your game. I am not interested in your games. This has gone on too long. I do not wish to install your programs. I expect to hear from your company and If I do not hear from your, company I plan to take my complaint further. Thank you.

Reply
Customer care male
Mr. Yury CallsAug 13, 2018

Mr. Yury On Phone To Epic Games Service
It wont let me sign into fortnite it says there is a genitic error.

Reply
Customer care female
Ms. Sandra Feist CallsAug 10, 2018

Ms. Sandra Feist On Phone To Epic Games Service
Hallo. I Need a telefonnumber from the support in Germany. Ist very urgent and imortant. Plese send me a number to
sandraglaser@web. De
thx.

Reply
Customer care male
Mr. Gabriel CallsAug 09, 2018

Mr. Gabriel On Phone To Epic Games Service
My stuff I. Save the world disappeared it kicked me and then I rejoined and It was all gone.

Reply
Customer care male
Mr. Mogrem_ CallsAug 08, 2018

Mr. Mogrem_ On Phone To Epic Games Service
I have proplen in payment please help please fix my proplem please send in my email.

Reply
Customer care male
Mr. Joseph CallsAug 06, 2018

Mr. Joseph On Phone To Epic Games Service
Hi epic i accidently used a refund back when it first came out so i was wondering if i could get another one.

Reply
Customer care male
Mr. Susan Spears CallsAug 02, 2018

Dear Epic: Before I rant I just want to thank everyone at Epic Games for putting so much hard work into making this game new and fresh each week anyway, I want to talk about season four's tier 100 skin omega. I played this game day and night trying to reach level 80 before season five dropped even inviting friends to help me. But in the end I came up short at level 78. That is why I am here. I am here to ask for your help. I do not know how to send skins across platforms, but I know there is a way and I know one of you knows how to do it. It been bugging me for the longest time and I just want some relief. My platform is nintendo switch and my username is flugand. From- a guy with a lot of time to write.

Reply
Customer care male
Mr. bradley winfough CallsJul 29, 2018

Mr. bradley winfough On Phone To Epic Games Service
My friend got his account got hacked and he had spent over 500 dollars is there any way to get it back?.

Reply
Customer care female
Ms. Michael Dion Hobbs CallsJul 29, 2018

Hey Epic Games My Skull Trooper Got Hacked Plus My Reaper Harvesting tool May You Help Me Thank you.

Reply
Customer care male
Mr. Alexander CallsJul 28, 2018

Mr. Alexander On Phone To Epic Games Service
I made one of the worst mistakes in of my life; on xbox I ignored creating an epic account and I really want to play with my frieands and family, but I have a gost account. Plese do not send me the help on how to resolve this, because I folloed that with the updating my account. But one problem led to the next it toled me that my account was not vearified in some way, whitch it was. Than I tried again and it now says I have already got an account, but I do not and I really do not want to reset my xbox or PC stats is there eneyway to fix this plese

my xbox first name is: Alexander last name is: Andrews display name is: Alexander 5050

sorry about spelling I am have dyslexiya.

Reply
Customer care male
Mr. Aaron CallsJul 28, 2018

Mr. Aaron On Phone To Epic Games Service
I have been banned for not really violating the terms because ive just got into playing gta five on my computer, but I decided to mod my gta story mode not online and before starting up fortnite I had closed gta five and the rest of my tabs then I went on to use task manager to make sure none of it was running and none of it was running then I started to play fortnite because I was a bit bored of gta 5so half way through my game I got kicked out of the game and a message popped up on my screen telling me that I have been running a sort of cheat engine I checked again nothing was running so I decided to restart my PC and It running ok on fortnite , but I took a break from gaming for a bit and when I came back online to my surprise I had been banned for cheating. Aaron .

Reply
Customer care male
Mr. Jamie CallsJul 24, 2018

Mr. Jamie On Phone To Epic Games Service
Hi epic I have just updated fortnite for version 5. one and was looking forward to getting the anniversary event, but it didn't show up for me even though the bus and the cakes showed up around the map I couldn't activate them and I am quite annoyed because I waited ages for the update, but still I hope you can fix it and for others who have the same problem as me


thanks epic.

Reply
Customer care female
Ms. Mellissa Daniels CallsJul 18, 2018

Ms. Mellissa Daniels On Phone To Epic Games Service
My son has purchased several skins for the game fort night and now most of them are gone. We did have issues with my credit card, but I’ve also spent a significant amount of money on this game for him. I’d like to figure out how to get some of them back. Thank you.

Reply
Customer care female
Ms. kaleb CallsJul 17, 2018

Ms. kaleb On Phone To Epic Games Service
Fuck u eipic games u o me 100 wins with raven skin now

Reply
Customer care male
Mr. Henry Shephard CallsJul 17, 2018

Mr. Henry Shephard On Phone To Epic Games Service
Hello please can you email me back and help because on my Fortnite account I accidently bought a glider, but I have no refunds left. My epic account ID is henryshephard17@gmail. Pleas can you refund it for me.

Reply
Customer care male
Mr. Ashton Norwood CallsJul 13, 2018

Mr. Ashton Norwood On Phone To Epic Games Service
I just downloaded season 5. Evry time i try to get on fortnite its kicks me off after ten to 15 sec. But season three and four never did this to me. My acount name is Yokedcoin35.

Reply
Customer care male
Mr. Joy CallsJul 12, 2018

Mr. Joy On Phone To Epic Games Service
My fortnite does not want to load into the lobby please help.

Reply
Customer care male
Mr. Gavin CallsJul 10, 2018

Mr. Gavin On Phone To Epic Games Service
My fortnight has a glich say i heard someone behind me and i wanted to turn around it would be so slow that when i am half way tuned around i will be killed.

Reply
Customer care female
Ms. Irena Fodorova CallsJul 09, 2018

Ms. Irena Fodorova On Phone To Epic Games Service
Cant accept this my grandson been crying and is very upset, , thing he want it is only limited time and I have to deal with this crap.

Reply
Customer care female
Ms. Delta Rosa CallsJul 06, 2018

Ms. Delta Rosa On Phone To Epic Games Service
My 11year old keeps down loading your games and you charge me for them. How did you get my information and why are you still using my account to pay for his stuff? I want my money back and I want you to close his account. How can I stop this insanity? I cannot afford this and you have done this 2times now and you even refunded me once. Contact me at deltarosa111@gmail.com.

Reply
Customer care male
Mr. Robert P. King CallsJul 03, 2018

Mr. Robert P. King On Phone To Epic Games Service
I was banned for no reason. I have been trying to do my due diligence, but your customer service seems broken. If I call the number, it's either busy or goes to a message machine. No one has responded to my emails, no one has responded to my phone messages. It doesn't sound legal that you can just announce that I'm banned, not even tell me why, then have a system set up so all complaints are handled automatically. I want my game turned back on as soon as possible. At the very least I want my money back.

Reply
Customer care male
Mr. Julian Says Jul 15, 2018

Mr. Robert p king calls were you able to resolve the problem with your account being banned? the same thing recently happened to me. I agree this cannot be legal and i am ready to take action against epic games. I have also reached out to the customer service department and have gotten no reply.

Reply
Customer care male
Mr. Marshal CallsJun 29, 2018

Mr. Marshal On Phone To Epic Games Service
I'm new to having v bucks i spent two returns can i please get them back please.

Reply
Customer care male
Mr. Brian CallsJun 29, 2018

Mr. Brian On Phone To Epic Games Service
After the last Fortnite update on my Xbox one, it won't let me play the game. It looks like it is loading, but then kicks me out a few seconds later.

Reply
Customer care male
Mr. Deona Fleming CallsJun 29, 2018

Mr. Deona Fleming On Phone To Epic Games Service
Phone 443-421-7053
CASE ID 5548970

I am desperately trying to get a response from epic support for days now. I have been provided a case number with the message I will be contacted shortly. What is considered "shortly"? I am on my 4th day without any contact. I FEEL MY PLEA HAS FELL ON DEAF EARS. I need help in recovering my fortnite battle royal account on my ps4. It literally vanished when I installed fornite battle royal on my pc.

Reply
Customer care female
Ms. irena Says Jul 09, 2018

I have same issue with them ,try to get something and they block my card ,my grandson is very upset now ,somebody was stealing money from my bank true this site ,,watch out people.

Reply
Customer care female
Ms. Jackie Yocom CallsJun 25, 2018

Ms. Jackie Yocom On Phone To Epic Games Service
My son's x box one stopped playing Fortnite after the latest update. When he pulls it up to play it looks like it is loading with the word Beta in the top right hand corner and once appears to be finished loading it goes back to the beginning and never starts up. We are not sure what to do. Thank you for your help.

Reply
Customer care male
Mr. Ben CallsJun 25, 2018

Mr. Ben On Phone To Epic Games Service
I have been unexpectedly disconnected from epic servers and was returned to the title screen.

Reply
Customer care male
Mr. Cooper Robertson CallsJun 24, 2018

Mr. Cooper Robertson On Phone To Epic Games Service
Hi, on a email that is called xbox360cooper@yahoo.com is an account I would like to completely cancel because the email is broken and doesn't receive mail, even for verification, also is not used at all. The account was used with the app deleted and of completely no use. I would like to cancel, most of all I accidentally mixed up cooperrobertson30@yahoo.com with the same email resulting in my not receiving the twitch bundle for fortnite, but my account stuck to this faulty email due to it being unable to receive emails. All I would like to do is to have the xbox360cooper@yahoo.com account be deleted and in connected to my twitch account. Both accounts by the way run on the same name of adrunkmoose, but with different numbers/letters.

Reply
Customer care male
Mr. Neokitt CallsJun 24, 2018

Mr. Neokitt On Phone To Epic Games Service
Can you make OnE on Nintendo systems. And make ps4 able to crossplay with other consoles.

Reply
Customer care male
Mr. Heather Baker CallsJun 23, 2018

Mr. Heather Baker On Phone To Epic Games Service
I have nearly £250 worth of transaction to Epic Fortnite on my visa card. I do not play epic Fortnite and have never purchased any game ever. I have the bank looking at it as it is fraud and I would like to speak to you directly to find out if they were all purchased on one account or several? They all carry this number 919-854-007019. 99. Please can you help me?.

Reply
Customer care female
Ms. irena fodorova Says Jul 09, 2018

Same here ,,watch out ,was just 2$ canadian and i block the card.

Reply
Customer care user complaints