Family Tree DNA Customer Service Phone Number

Phone Number of Family Tree DNA is (713)-868-1438, (713) 474-2401 .
Family Tree Dna works under Gene by Gene as a division. Gene by Gene is a commercial genetic testing company. Family Tree DNA was established by the Bennett Greenspan’s Idea who was the lifelong entrepreneur and genealogy enthusiast. Greenspan and his business partners Max Blankfeld or Jim Warren Officially launched the Family Tree DNA in 2000. In Starting, at the University of Arizona in the labs all the testing for Family Tree DNA was performed among the scientific staff, Dr Michael Hammer, and one team of scientist first published on the Cohen Modal Haplotype. For the Cohen Modal Haplotype, the Family Tree DNA was known as Y-Chromosome STR. Very soon The DNA testing is dedicated to genealogists that could surname research studies. Doug Mumma was the first person who creates the project by the Family Tree DNA and the project was known as the Mumma Project.

Family Tree DNA Development:


Family Tree DNA’s first tests were Y-Chromosome tests which was described as 11 marker tests. Further during 2005-2012 Genographic Project was launched by National Geographic Society in 2005 and selected the Family Tree DNA as a testing company. Family Tree DNA tested about 500,000 kits at that time with National Geographic Genographic Project. The German paternity testing Company DNA-Fingerprint assets were bought out by the Family Tree DNA and that company also offered the a la carte testing to genetic genealogy testing community.

Family Tree DNA Test Process:


As per the shipping and handling service customer can have the test. The kit can be order at home and or returned with the test the result will be there from 3 to 8 weeks. The actual result can be checked at by logging on the myFTDNA. The Three printable certificates of the test can be seen at the mtDNA, standard Y-DNA STR and Y-DNA SNP.


Family Tree DNA Address


The address of Family Tree DNA is 1445 North Loop West, Suite 820 Houston, TX 77008.

Family Tree DNA Email Address


The email address of Family Tree DNA is helpdesk@genebygene.com.

Family Tree DNA Website


The Website of Family Tree DNA is www.familytreedna.com.

Family Tree DNA Customer Support Service Phone Number


The customer support phone number of Family Tree DNA is (713)-868-1438, (713) 474-2401 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Family Tree DNA Service Center and Family Tree DNA customer service phone number is given below. The helpline of Family Tree DNA customer service phone number may or may not be toll free.

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Family Tree DNA Phone Number Customer Service

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Family Tree DNA Source of Knowledge


en.wikipedia.org/wiki/family_tree_dna
www.familytreedna.com/learn/ftdna/ftdna-test-process/
www.genebygene.com/#
www.familytreedna.com

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Family Tree DNA Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Roberta Fraser CallsFeb 26, 2019

Ms. Roberta Fraser On Phone To Family Tree DNA Service
Unlock my account. My email is valid: rf@ns. Sympatico. Ca MI40729 902 578 5802.

Reply
Customer care male
Mr. Herbert Collins CallsJun 09, 2017

Mr. Herbert Collins On Phone To Family Tree DNA Service
Hello,
I received my family tree finder results, however I do not see any information on my line. I. E. My father, grandfather, great-grandfather. Why is that?.

Reply
Customer care male
Mr. Thomas Perkins CallsJun 04, 2018

Mr. Thomas Perkins On Phone To Family Tree DNA Service
I signed up for Y-DNA on 4/1/2018. I selected the plan for $169. 00 When I went to check out, the price had jumped to $280. 95. I thought it was a price increase. The Sunday following my order I revisited your web page and seen the $169. 00 price again. I looked at it again today and they have my kit $40. 00 off. I would like either cancel or change my order to $129. 00 Y-DNA test. Today is 6/4/2018.

Reply
Customer care male
Mr. John Black CallsSep 22, 2017

Mr. John Black On Phone To Family Tree DNA Service
When I try to search my DNA at 111 I get a message that I have to update because I only have access to 67 and down. When I look at the items that I have purchased, it shows that I purchased the 111 test on November 22, 2011. Kit 76094. No cell phone.

Reply
Customer care male
Mr. Irma Booth CallsDec 12, 2017

Mr. Irma Booth On Phone To Family Tree DNA Service
I do not have a complaint. I have a question.

Reply
Customer care female
Ms. Ann Marie Chandler CallsJul 11, 2017

Ms. Ann Marie Chandler On Phone To Family Tree DNA Service
You messed up my fathers DNA which has in turn messed up my DNA results. His results have been in place since 2012 and were verified. You will need to find the employee who tampered with DNA specimen, does not know how to keep records or attached he wrong information to the wrong customer. Think about what you have done. One of your customers has been told his parents are from Morway rather than South America. Please fix this problem. The tests are not inexpensive. You will want to rectify this to restore credibility. I have referred many people to your business. I look foreard to learning how you will be rectifying this matter today. I also had my mother's DNA done with you, you did not tamper with her results. So it is clearly a mistake you made with my fathers sample and it chronicling.

Reply
Customer care female
Ms. Brenda Houghton CallsJul 10, 2017

Ms. Brenda Houghton On Phone To Family Tree DNA Service
I purchased a groupon in May and used my code. Familytreedna.com would not let me apply it.

Reply
Customer care female
Ms. Dr Judith Constable CallsNov 15, 2017

Ms. Dr Judith Constable On Phone To Family Tree DNA Service
Thank you, I think it went that time. Now please may I have your email address that someone will read, so I can explain my problem. Thank you, Judith Constable.

Reply
Customer care female
Ms. Judith Constable CallsNov 15, 2017

Ms. Judith Constable On Phone To Family Tree DNA Service
Your web site doesn't work in Australia. When I type a message in "Contact us" and click on "Submit", nothing happens. Message doesn't go. Please help/ reply.

Reply
Customer care user complaints