Groupon Merchant Customer Service Phone Number

Phone Number of Groupon Merchant is +1-888-582-4354, +1-888-664-4482 .
Groupon is an on-line or e-commerce portal website which was launched in November, 2008 by the efforts of Andrew Mason and his partners, Brad Keywell & Eric Lefkofsky. It is based on 'Deal-of-the-day' or 'one deal a day' business model as offers single product for sale for the time period of 24 to 36 hours. Approximately, 10,000 people are working under roof of Groupon which serves as one-stop destination for all kinds of shopping requirements. It is continue to spanning its business by serving more than 500 markets in around 48 countries like United States, Canada, Mainland China, Russia, South Africa, United Kingdom, India, Indonesia and Thailand and other. It has compete in the market with a well known local marketplace- LivingSocial. The Groupon Merchant-OS integrates wide range of tools and services to serve the merchants with Groupon Rewards, Groupon Scheduler and Groupon Payments and many other benefits. It is wholly owned and operated by Groupon Inc. The Revenue of the Group in the year of 2013 was nearly US$ 2.573 billion. The customer service are provided from Monday to Friday : 9 AM - 5 PM.

Login/Sign Up Page of Groupon Merchant


The users can manage their account simply by logging into the customer login/ Register page of Groupon Merchant. If you are already registered you can manage your account by logging into your account where as if you are not registered you can sign up through the sign in page of Groupon Merchant. Through this account you can manage your account online. The link that will directly take you to the official Sign In/Sign Up page of Groupon Merchant is written below:
https://merchants.groupon.com/

Customer Working Hours of Groupon Merchant


Having a wide range of products and services, customers can get all type of help on its products. If you have to give your feedback, suggestion regarding Groupon Merchant, you can do it by choosing one of the contact mediums of the company. But you have to contact the customer service units on fixed timings. The customer service hours to contact Groupon Merchant are written below:
Monday to Friday : 9 AM - 5 PM.


Groupon Merchant Address


The address of Groupon Merchant is 600 West Chicago Avenue, Chicago, Illions 60654, United States.

Groupon Merchant Email Address


The email address of Groupon Merchant is support@groupon.com.

Groupon Merchant Customer Support Service Phone Number


The customer support phone number of Groupon Merchant is +1-888-582-4354, +1-888-664-4482 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Groupon Merchant Service Center and Groupon Merchant customer service phone number is given below. The helpline of Groupon Merchant customer service phone number may or may not be toll free.

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Groupon Merchant Phone Number Customer Service

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Groupon Merchant Source of Knowledge


www.groupon.com/press/about-groupon

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Groupon Merchant Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Susan Kelly CallsDec 20, 2021

Ms. Susan Kelly On Phone To Groupon Merchant Service
I have a purchase order number for Sam's Club membership, but I need the voucher. Please call me. 828-280-9162 Sam's Club does not have a record of it.

Reply
Customer care female
Ms. Elaine Brown CallsJul 08, 2020

Ms. Elaine Brown On Phone To Groupon Merchant Service
It's goes to a generic voicemail message and ultimately hangs up on you. This is ridiculous. I have never felt so frustrated in my life. Customer Service has become an all time low. Working from home is OVERRATED. Now we have a bunch of lazy, underachieving humans who can not even handle a simple task of responding to requests. What a shame. God help this crazy world.

Reply
Customer care female
Ms. Elaine Brown CallsJul 08, 2020

Ms. Elaine Brown On Phone To Groupon Merchant Service
I purchased a dress Groupon Order number 1361858815 on 6/15/20. A FedEx tracking number was supplied, but there is no further information. It has been "In Transit" since 6/15 with no delivery date in sight. I call FedEx, they say "call the shipper. " Groupon just has a recording with no way to access support. Did everyone fall off the face of the Earth since COVID-19. I do not plan on EVER buying from Groupon again. Now, I just want my $ 24. 65 back since there is no way to confirm if the order was ever established.

Reply
Customer care male
Mr. Ian Hunt CallsMay 25, 2020

Mr. Ian Hunt On Phone To Groupon Merchant Service
I ordered two Neoprene adjustable back posture supports on 8th April 2020 and not received yet and no contact from Groupon order number is 1200-081519-034345
can I get some info on where the order is
Ian Hunt
0408747992.

Reply
Customer care female
Ms. Karen Mak CallsMay 05, 2020

Ms. Karen Mak On Phone To Groupon Merchant Service
I have two purchases to use an Indian meal at Rayleigh spic and revive hair and beauty dermabrasion I want a refund to my credit card as due coronavirus these establishments are closed and individual businesses that may not open again ever

I have no work and cant get furlough from my employer so need funds urgently

regards Karen Mak .

Reply
Customer care female
Ms. Delialopez CallsFeb 12, 2019

Ms. Delialopez On Phone To Groupon Merchant Service
They are change my for merchant I don’t want 1000107189119321.

Reply
Customer care female
Ms. Marla Chimner CallsJul 06, 2018

Ms. Marla Chimner On Phone To Groupon Merchant Service
I am a groupon customer. I purchased a $75. 00 coupon for the eye lash extensions. I tried to make an appointment on line, but can not get in until the middle of August. I called and left a message on the phone number listed. I have not received a call back. I would like my credit card refunded for the full amount that was charged. If I would have known it would take six weeks at least for an appointment, I would not have purchased this.

Reply
Customer care female
Ms. Stephanie CallsApr 03, 2018

Ms. Stephanie On Phone To Groupon Merchant Service
Hey my name is Stephanie and i was trying to purchase a getwawy deal since two days ago and its not letting me go through not sure if whats going on, but i am still interested you can give me acall back at 856-4709100.

Reply
Customer care female
Ms. Monique D Levy CallsMar 07, 2018

Ms. Monique D Levy On Phone To Groupon Merchant Service
To whom it may concern
I received my order, but it was not what I ordered the description is innacurate
I can see from the box outside one of my order was correct the other one with two eau de parfum were the wrong ones I have been using this perfume for 25 yrs so I can recognize the box from outside. I would like you to rectify and send me the right ones or reimburse me. Thank you in advance for your consideration.

Reply
Customer care male
Mr. Eddy Castera CallsJun 09, 2017

Mr. Eddy Castera On Phone To Groupon Merchant Service
Hi I'm a customer. I'm trying to purchase a tool, but I can not found no body to help me my phone number is 7863009657. My email. Eddy_castera@yahoo.com I need to change my address also I can do it
Please help me.

Reply
Customer care female
Ms. Lynn Alent CallsOct 19, 2017

Ms. Lynn Alent On Phone To Groupon Merchant Service
I bought a pedicure in July and it is about to expire. If you look at my account I only order pedicures never manicures. This reads as a manicure. Something went wrong in the order.

Reply
Customer care male
Mr. Emily Shuamte CallsMay 03, 2017

Mr. Emily Shuamte On Phone To Groupon Merchant Service
Please email me the number to cancel my Groupon adds.

Reply
Customer care female
Ms. Teresa Gonzales CallsMay 02, 2017

Ms. Teresa Gonzales On Phone To Groupon Merchant Service
I'm trying to cancel a purchase I made today, but site closed down as an error. It also says I need to cancel on same day, but how can I cancel if your site is down. Please contact me with a solution. At 909 728-3999.

Reply
Customer care female
Ms. I Am Dagmar Esposito CallsNov 30, 2018

Ms. I Am Dagmar Esposito On Phone To Groupon Merchant Service
I am trying to reach customer support. I think it is ridicules I can not talk to a live person. When I clicked on customer support I got this weird message on my order. I recvd an email stating I get $15 of with code GET15. Well guess what they did not give me $15 off and put my order through? Every time I get a code from you it does not work I got a weird message when I clicked on customer support, tried to snip and copy on here, but could not do it. I really hate anymore ordering from you if you can not get me the discounts promised in an email.

Reply
Customer care female
Ms. Holly Blank CallsNov 30, 2018

Ms. Holly Blank On Phone To Groupon Merchant Service
I am not receiving any of my merchandise. I do not think it is using the correct mailing address. Please help Call me at 941-722-2676.

Reply
Customer care female
Ms. Mary Manjone CallsNov 30, 2018

Ms. Mary Manjone On Phone To Groupon Merchant Service
How the hell are you suppose to contact customer support when all you get is a recording. When I access my account it's in French or some foreign language so I cant read or understand what to do. I do not see anywhere to connect to anyone or have someone call me back. I want credit for a purchase back in September and was told that I would receive a credit if the product wasn't picked up by November one, I purchased it as a gift and later found out they do not like Omaha steaks. Call me @570-384-4890 PLEASE.

Reply
Customer care male
Mr. Keith Bowman CallsMay 30, 2018

Mr. Keith Bowman On Phone To Groupon Merchant Service
When i try to order jeffy lube in waxahachie tx it will not let me buy it it said exceeded my order i have not brough one in a while could look it up please my phone are cell 1-972-877-3398.

Reply
Customer care female
Ms. Marilyn Freeman CallsJan 20, 2018

Ms. Marilyn Freeman On Phone To Groupon Merchant Service
What are you people doing takin money out of some ones account with out approval. On December 26 I got for my son to by roller skating pass for 52. 00
then on January 19 I bought a unicorn tent and two pairs gloves total 25. 42

I go to look on my checking account and there are other charges on January 8th one for 48. 00 and one for 28. 00. These are charges that should not be on my account. I am the only one that has a card for this account. What are these charges for? the gloves and tent that I bought came to 25. 42, but you took out on 1/20 29. 41, hello that is not correct. I go and look on my stuff account on group on and it shows the only items I got was the roller skating passes, glove and tent which I just purchased. This 76. 00 will be put back in my account or I will alert the BBB and I will post this on facebook about you people taking money that is not approved for you to take. That money better be back in my account on Monday.

Reply
Customer care male
Mr. Verite Glass Inc CallsMay 09, 2018

Mr. Verite Glass Inc On Phone To Groupon Merchant Service
My business is Verite Glass Inc I have a customer almost harassing me she called my phone and the answering machine picked up twice. I have received three emails all in the same day. It’s almost like she is setting me up to call to complain to you. I emailed her twice already. At this time one of my family member is in hospice. This is kind of sad that I would get this kind of customer at this time. Usually they are nice and cooperative. My number is 440-610-6999. If you need to call me.

Reply
Customer care female
Ms. Elizabeth Alvarez CallsJan 02, 2018

Ms. Elizabeth Alvarez On Phone To Groupon Merchant Service
M a merchant and I haven't gottrn paid for two months. Ive wrote emails and no one has gotten back to me. I have a lot of people reddeimg vouchers. If you do not get back to me by phone to figure this out I will not accept any more groupon from today on. Than you my contact is 305-900-8132.

Reply
Customer care female
Ms. Deborah Ward CallsDec 26, 2017

Ms. Deborah Ward On Phone To Groupon Merchant Service
This message is for Novadab, regarding my product that I have ordered and paid for I am very upset. I ordered watches from Novadab and the app that I was referred to does not work and I need someone to find voucher, select voucher and put in cart and ship my merchandise. I have called customer service for a week and a half and have not been able to talk to know one. This is very frustrating especially when you have paid for something, when I call someone will pick-up and hang-up. Is this place a scam or what. I will also make copy of the message and mail and call the BBB call me 317-914-9199.

Reply
Customer care female
Ms. Laura Anderson CallsAug 03, 2017

Ms. Laura Anderson On Phone To Groupon Merchant Service
Hi,

The Groupon Deal in my name, Laura Anderson , is set to launch. I have not approved the Deal Preview because it is incorrect. The services I intended to offer were changed, without my approval, to services I am not willing to offer a discount for. I have decided not to move forward with this campaign. I need confirmation that the deal is canceled. I am no longer interested in doing business with Groupon. Please send this message to someone who can and will help with this problem. As all the people I have been in contact with so far, including John Franks, Ray Thomas and Paige Borrelli, are unable to help me with this issue. Thank you,
Laura Anderson .

Reply
Customer care male
Mr. Pamela Lyle CallsJul 29, 2017

Mr. Pamela Lyle On Phone To Groupon Merchant Service
I need to see about getting a refund for a Groupon that I am unable to reedeem.

Reply
Customer care female
Ms. Ariel Mahoney CallsDec 04, 2017

Ms. Ariel Mahoney On Phone To Groupon Merchant Service
Impossible to get in touch with someone to help me. I am a business and have an important question about a problem and i am unable to speak to someone. I am rethinking about using groupon for my business.

Reply
Customer care female
Ms. Trish Fines CallsNov 29, 2017

Ms. Trish Fines On Phone To Groupon Merchant Service
I phoned and asked Emilia if I could speak with my account managers manager and he said no Only my account manager Julia could assist me. I told him, she as not willing to assist me and is being quite evasive with me. After 15 minutes of going back and forth he said he reached out to JULIA and she was on another with a customer and she would call me right back. I then asked to speak with Emilil manager and he said they do not communicate with merchants. I don’t know what else to do? I speak English and my mobile number is (519) 895-6141.

Reply
Customer care female
Ms. Debra Parker CallsJul 21, 2018

Ms. Debra Parker On Phone To Groupon Merchant Service
In reviewing my unexplained two purchases to WELLNESS AND RETREATS in Merrillville, In, one says it is 'REFUNDED", BUT when I "VIEW ORDER DETAILS", it is showing up that is being processed with my old debit card for $39. The other one (same deal, same place) shows that it is "PROCESSING" and there is no way for me to add the additional $10 GROUPON that expires today on the 21st for $10. THIS IS CRAZY.

Reply
Customer care female
Ms. Debra Parker CallsJul 21, 2018

Ms. Debra Parker On Phone To Groupon Merchant Service
I have tried various ways to delete one out of two erroneous purchases, or both to start all over again. There is also an additional $10 off a groupon that expires today on 7/21. One says "processing", so I am assuming that means that one is being deleted off my old debit card. There is no other option for the other one. I updated my account before the one that says "processing". For such a large company such as yours, it is disappointing that you do not have a 24 hour chat. I hope that I am not being charged $78 for two massage sessions. BTW - I did not receive any coupon(s) in my e-mail. This order is very messed up. I would gladly appreciate your help in resolving this issue that expires today on 7/21. Thank you.

Reply
Customer care user complaints