Harvey Norman Malaysia Customer Service Phone Number

Phone Number of Harvey Norman Malaysia is +60-03-7718 5200 .
Harvey Norman Malaysia is one of the branch offices of Harvey Norman. It is an Australia based company that deals in retail business. The Harvey Norman company was established in 1982 in Auburn, New South Wales, Australia. It is the unit of Harvey Norman Holdings Limited.

The company offers a wide range of products such as computer hardware, computer software, electrical and electronic appliances, furniture, decoration and bedding products for the customers. The Harvey Norman company sells its products through retail stores and provides the online facility for purchasing products.

The company operates in over 230 stores worldwide such as Malaysia, Ireland, New Zealand etc. The head office of the Harvey Norman is situated in 'Homebush West' city of New South Wales, Australia.

The Harvey Norman company operates its business in Malaysia under the Elitetrax Marketing Sdn Bhd that is owned by the Pertama Holdings Limited company. There are more than 10,000 employees who work under the Harvey Norman corporation in Australia.
Harvey Norman sponsors various major sponsorships that include North Queensland Cowboys, The Melbourne Storm, the Cronulla Sharks in the National Rugby League. It also sponsors the Richmond Tigers in the Australian Football League and National Rugby League State of Origin series.

The company accepts online orders through its official website and accept bill payment by Visa card, credit card, Master Card and by cash payment. It provides 7 days a week service for the customers.



Harvey Norman Malaysia Address


The address of Harvey Norman Malaysia is Unit F3, 1st Floor Ikano Power Centre, No 2 Jalan PJU 7/2, Mutiara Damansara, 47800 Petaling Jaya, Selangor Darul Ehsan, Malaysia.

Harvey Norman Malaysia Website


The Website of Harvey Norman Malaysia is www.harveynorman.com.my.

Harvey Norman Malaysia Customer Support Service Phone Number


The customer support phone number of Harvey Norman Malaysia is +60-03-7718 5200 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Harvey Norman Malaysia Service Center and Harvey Norman Malaysia customer service phone number is given below. The helpline of Harvey Norman Malaysia customer service phone number may or may not be toll free.

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Harvey Norman Malaysia Phone Number Customer Service

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www.harveynorman.com.my

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Harvey Norman Malaysia Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Patricia Yeoh CallsAug 01, 2015

Ms. Patricia Yeoh On Phone To Harvey Norman Malaysia Service
I am a very disappointed Harvey Norman customer. I have in recent months purchased about Rm42, 609 worth of products ranging from furniture to bedding to electrical appliances , etc to furnish my new home. The delivery of all these is scheduled for 5th August 2015. Yesterday I requested Ms Winnie Tan, assistant retail manager to allow me to change the dining set to some other products in the furniture dept and she flatly refused to help. I am not asking for a cash refund, but to change to a sofa bed and/or coffee table and to top up the amount if necessary. I have been a loyal Harvey Norman customer for years and I expect to be treated better. The dining set does not fit into my new home setup and I really need to change it for other furniture. Please help. Thank you for your kind consideration.

Reply
Customer care female
Ms. Ang Ling Ling CallsJun 18, 2015

Ms. Ang Ling Ling On Phone To Harvey Norman Malaysia Service
The sales person name Tamil Selvi taught us the way to use the vacuum as this is a wet and dry vacuum. We just follow all the instruction she taught. Now the machine had problem, we brought back to your store at BBT on 29/4/2015. After about 45 days, customer service called and told us that the motor spoilt and the filter bag, it will need to cost us RM420 for repairing. Do you think this make sense for us to pay I bought the vacuum at RM435. 00 and extended warranty 1 2 at RM55. 00 which total RM490. 00. Now the repairing cost us RM420.

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Customer care male
Mr. Daniel CallsDec 22, 2014

Mr. Daniel On Phone To Harvey Norman Malaysia Service
I have been purchasing product from Harvey Norman quite sometimes and to me is a wonderful experience. Now, I wouldn't even want to step to your doorstep due to you personnel ignorant and warranty claim issue due to you latest policy caused me so much of trouble. I won't mind to pay extra for your products and you expect to charge me for a RM50 just handling warranty claim? We believe hat is the seller responsible for the profit. Now, I have did what I need to do. I successfully claimed my product from the manufacturer and is a simple 1, 2, 3 steps. For that, you cause me two trip to you outlets for nothing good. You have lost a value customer forever. I won't ever buy a single item from you shop. Just a piece of advice. You as a electronic departmental should know better that customer buying everything from you. Bad experience hinder them away. Daniel Ong012-6292071Experiences from your outlet in Setia City Mall.

Reply
Customer care female
Ms. Shia Mee Kin CallsOct 10, 2014

Ms. Shia Mee Kin On Phone To Harvey Norman Malaysia Service
My repair number Sw-1808-01
Date send in warranty:18/8/2014
Item: Kenwood fp-980 f/processor
Purchase in reference :0100e60766@ipc
Promise will ready by one month
I called for ten times already, seven times your staff passed around the call until cut off. Three times promised to call back, but never did. Speak to a guy call Loka on 8th of October (not sure spelling) he said that he would pick for warranty and would check, he called back said no spare part, had to wait till got spare part, no confirm date and do not bother to checked too. Upset with his attitude ask him to call manager to call me back, he said that would do. Till now, do not receive any call.
Conclusion: horrible after sales service, do not bother to update client/called back client/assist client to find out return date.
Question: when can i get back my Kenwood f/processor? already almost two months pass, do not make me regret being a Harvey Norman supporter by buying so many item for here.
Hope this complaint will have reply and solution.

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Customer care user complaints