John Frieda Customer Service Phone Number

Phone Number of John Frieda is 1-800-521-3189 (Toll Free) .
John Frieda is one of the world's most trusted hair care brands manufactured and distributed by a Japanese chemical and cosmetics company, Kao Corporation. In America, the company products are marketed by Kao USA Inc based in Cincinnati. The company offers a wide selection of hair products for brunette, straight, blonde, curly, and dazzling red hair. Its products include liquid shine Luminous color glaze, moisturising shampoo, luminous colour glaze, colour protecting conditioners, brilliant brunette gloss, colour protecting shampoo, moisturising conditioners, precision foam hair colours and more. It also runs John Frieda Salons in New York and London.

The John Frieda sells its products through retailers, distributors, and online stores across the United States and Canada. The company was formed by a British celebrity hairstylist, John Frieda as Kao Brands Company in the United States. Its name had been moved into Kao USA Inc in 2002 after the purchased by Kao Corporation. Kao Corporation was founded by Tomiro Nagase in the year 1887 which serves across the Globe under the many brands. The headquarters of the Kao USA Inc is located in Cincinnati city of the U.S state of Ohio.

Products Of John Fried

  • Brilliant Brunette®
  • Beach Blonde®
  • Frizz Ease®
  • Luxurious Volume
  • Colour Refreshing Gloss
  • Radiant Red®
  • Styling Tools

Ways To Contact With John Frieda

By Mail
Consumer Relations Dept, Kao Brands Company,
2535 Spring Grove Ave, Cincinnati, OH 45214

By Phone
If you are dialing from the United States, Canada or Puerto Rico, you can call John Frieda at toll free numbers: 1-800-521-3189, between 9am - 5pm (EST). or you fill online form at:

John Frieda Address

The address of John Frieda is 2535 Spring Grove Avenue, Cincinnati, OH 45214, United States.

John Frieda Website

The Website of John Frieda is

John Frieda Customer Support Service Phone Number

The customer support phone number of John Frieda is 1-800-521-3189 (Toll Free) (Click phone number to call).

The postal and official address, email address and phone number (helpline) of John Frieda Service Center and John Frieda customer service phone number is given below. The helpline of John Frieda customer service phone number may or may not be toll free.

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John Frieda Phone Number Customer Service

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John Frieda Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Jane Heidlebaugh CallsOct 03, 2019

Ms. Jane Heidlebaugh On Phone To John Frieda Service
I have at least six cans of your volumizing hairspray that won't spray, or start spraying and then stop. The store I bought them at will not take them for return because I do not have the receipts. Can you help me? I like this volumizing spray, but I'm really discouraged that they do not spray. If you could respond by email I'd appreciate it. I rarely can take a phone call due to work and scheduling. Email is easier for me to check. Thanks. I appreciate whatever help you can give me. Jane Heidlebaugh .

Customer care female
Ms. Rosemarie Fairman CallsApr 07, 2019

Ms. Rosemarie Fairman On Phone To John Frieda Service
John Freida Luxurious Volume Mousse -Lot No: X7010268
About 1/4 way into container, nothing, but liquid comes out of the container - NO FOAM AT ALL - no matter how much I shake the can. Can you please send me coupon for a replacement and for postage to return the defective product. Thank you.

Customer care female
Ms. Sharon Mawhinney CallsJun 26, 2017

I purchased a John Frieda travel set from a local Boots store before going away for a short break. When I tried to use the sheer blonde crystal clear hairspray the spray did not work and the contents bubbled out from beneath the spray head rendering the product useless. As a regular user of John Frieda products I was very disappointed with this part of the travel set, luckily there was a shop close to my hotel where I was able to purchase another product. Bar code for this item which I still have is five 037156 060553.

Customer care female
Ms. Donna O brien CallsFeb 11, 2018

Hello. I purchased the John Frieda hot air brush one 1/2" on Dec. three, I have used every few days and just love it. Unfortunately it died last Friday. I purchased on Amazon and did print my invoice that proves date of purchase. How can I return it to you, and get a new one? Thank you.

Customer care female
Ms. Sharon Mawhinney CallsSep 26, 2017

Back in June of this year i contacted you with a complaint about one of your products, Sheer Blonde crystal clear hairspray travel size. On trying to use it for the first time the spray nozzle became detached and as a result the spray did not work. To date I have not received a reply in relation to my complaint which I have to say is very disappointing from a company of your standing. I have been using John Frieda products for many years and I would have at the least expected a response from you.

Customer care female
Ms. Jill Russell CallsJan 15, 2018

Ms. Jill Russell On Phone To John Frieda Service
To customer service, i have bought your hair colour twice now and both times it has not covered the grey. I am a senior and have had two different carers apply the foam. Also the pump on the last box was not easy to pump. Should I be buying another product, or do you have a solution? Mobile phone 049084307.

Customer care female
Ms. Teri Blesso CallsAug 29, 2017

Ms. Teri Blesso On Phone To John Frieda Service
I purchased blow dryer at CVS Intertek 2003464 very recently and there's a burning smell when I use it- should I return it to CVS or mail it back to you? I threw the box out.

Customer care female
Ms. Jan Wilson CallsApr 19, 2018

Ms. Jan Wilson On Phone To John Frieda Service

Customer care female
Ms. Linda Handley CallsApr 10, 2018

Ms. Linda Handley On Phone To John Frieda Service
Please can you tell me if the fabulous product, that I cannot live with out, Full repair flyaway tamer, will be available to purchase in the UK. This is such a good product Too good to discontinue

07814 205764.

Customer care female
Ms. Carol Shaw CallsJul 28, 2018

Ms. Carol Shaw On Phone To John Frieda Service
Dear Mr J Frieda I was wondering if you have any old unused sheer Blonde Gold Spun shimmer balm. I did stock up, but recently I run out ? I cannot seem to get it anymore that’s the only product I use. If you get back to me and let me know if any available I’d be very grateful. I use your brand all the wether it’s hairspray down to mouse , and the shampoo, I hope that you could get back to me I’ve even got my daughter and granddaughter now using your brand on recommended by me. Many Thanks Carol shaw.

Customer care female
Ms. Shawna CallsJul 20, 2018

Ms. Shawna On Phone To John Frieda Service
I am furious i bought xtra light blonde. Put the color in my hair and it turned brown. Are you serious. Someone better be making things right.

Customer care female
Ms. Barbara Seidman CallsSep 04, 2018

Ms. Barbara Seidman On Phone To John Frieda Service
I just purchased your dark root blur powder for $20. Package was sealed and when I opened it the powder was all broken up and only 1/2 filled. I always purchase both the dark and light powders. Kindly advise. Thank you. Barbara Seidman ; 5551 Lago Del Sol Drive, Lake Worth, FL 33449

954. 913. 0443

Customer care female
Ms. Margaret Leonard CallsApr 18, 2016

I have been using John Frieda moisture barrier hairspray for many years. Recently I stocked up and found it had been changed and I was confronted with two choices. Flexible hold and Intense hold and not sure which to choose I bought two of each. I am so disappointed with both as neither are as good as the one I have used regularly for years. The Intense hold gives me hair like cardboard each morning when I wake up and the flexible hold simply does NOTHING to hold my style during the day. Why oh why have you changed this product? Now I am forced to look for something different and hopefully as good as your old product. There was nothing wrong with the old one therefore I cannot understand why you fiddled with it. A very disappointed customer.

Customer care male
Mr. Theresa Phalen CallsNov 22, 2015

Mr. Theresa Phalen On Phone To John Frieda Service
Very very unhappy and disappointed after trying your 7dat volume product. Cannot see any help or difference than other products. I thought I would see a difference, and cannot go three shampoos as you stated. L.

Customer care female
Ms. Nancy Erickson CallsNov 03, 2015

Ms. Nancy Erickson On Phone To John Frieda Service
I called several times and no one answers. The message sounds like a doctors office. Trying to find liquid shine shine shock and only see at amazon for $130 a tube. Please tell if anyone sells this product at a reasonable price. It was the best product ever. Why is it discontinued?.

Customer care female
Ms. Sylvia Spence CallsJul 11, 2015

Ms. Sylvia Spence On Phone To John Frieda Service
I purchased FrizzEase Air-Dry Waves by mistake. I use Frizz Ease Curl reviver every day. When I realised I had bought the wrong product I thought it would be OK. How wrong could I be. The air-dry waves made my hair greasy at the same time it seemed to stick together and didn't hold a style. As soon as I returned to the curl reviver everything returned to normal. May I suggest the new Air Waves product is not suitable for permed, dry, slightly coloured hair. I am from the UK

Customer care male
Mr. Anita Wilcox CallsJun 25, 2015

Mr. Anita Wilcox On Phone To John Frieda Service
It's not a complaint, it's a message of gross disappointment that I cannot now buy Shape and Shine in the spray dispenser, which I have used for SO MANY years I do not like aerosols and therefore I will have to seek an alternative with a different brand. WHY has this product ceased. I surely am not the only one who will miss this spray. I would appreciate your comments.

Customer care female
Ms. CallsApr 16, 2015

Ms. On Phone To John Frieda Service
Dear sir or madamAbout three wks ago l bought a volume shine rotating hotair brush. L have only used it about three times when it stated to smell of burn and it now dose not work at allI bought it from wellsborough market in warickshire in UK. L went back to the market, but he was not there so now lm stuck with one of your products that dose not work. Lm hoping you can help. Yours faithfully jackie holmes.

Customer care female
Ms. Trina Jolley CallsApr 08, 2015

Ms. Trina Jolley On Phone To John Frieda Service
Please bring back Frizz Ease Shine Spray. I am a religious buyer of your products, but this is terribly disappointing news that my.

Customer care user complaints