Mr Price Customer Service Phone Number

Phone Number of Mr Price is +27-800-212-535 , 0860 005 111 .
Mr. Price is a retail sector company, based in South Africa. It provides clothing and fashion products through a chain of stores located at various locations across the world. First time, the company traded on the Johannesburg Securities Exchange in 1952. It chose many names for its stores such as Hub and John Orrs. The company started business in the year 1987. It was founded by Stewart Cohen and Laurie Chiappini. Mr. Price was created with the Aim of providing cost effective clothing services. In the initial years of inception, the company got its first success with the purchase of John Orr's business and as a result, it became the owner of apparel chains, The Hub and Milady's. The company name, Mr. Price was adopted in the year 2001. Mr. Price started a new sport accessories chain Mr. Price Sport in 2007.

Corporate Address of Mr Price


In order to get more information of the Mr Price, the customer uses below mentioned address or can dial the given number including as:
65 Masabalala Yengwa Avenue,
Upper Concourse,
Durban Station Complex,
Durban 4000, South Africa
Call: +27-800-212-535

Contact Numbers of Mr Price


For quick response of the Mr Price, the users can dial below mentioned numbers for any help including as:
For Corporate: +27 31 310 8000 or fax: (031) 304 3725
MR PRICE: +27 31 310 8638 or fax: (031) 304 3358
MR PRICE HOME: +27 31 310 8809 fax: (031) 328 4138
MR PRICE SPORT: +27 31 310 8545 or fax: (031) 306 9347
MILADYS: +27 31 313 5500 or fax: (031) 313 5620
SHEET STREET: +27 31 310 8300 or fax: (031) 310 8317
FINANCIAL SERVICES: +27 31 367 3311 or fax: (031) 306 0164
REDCAP FOUNDATION: +27 31 310 8242 or fax: (031) 328 4609
REDCAP SPORT: +27 31 367 9570 or fax (031) 328 4609

Registered Office of Mr Price


In order to get a brief description of the services and products of the Mr Price, the customers can visit the available address or call at the given number includes as:
Helen Grosvenor
Upper Level, North Concourse
65 Masabalala Yengwa Avenue, Durban, 4001
PO Box 912, Durban, 4000
Telephone: (031) 310 8000
Fax: (031) 304 3725

Contacts of Investor Relations of Mr Price


In order to know get more info of the investor relations of the Mr Price, the share holders can call at the below mentioned numbers as:
Debbie Atkinson (P.A. to Mark Blair CFO)
Telephone: +27 31 310 8562

Helen Grosvener
Telephone: +27 31 310 8023

Taryn Moore
Telephone: +27 31 310 800
Fax: +27 31 328 4884


Mr Price Address


The address of Mr Price is 65 Masabalala Yengwa Avenue, Upper Concourse, Durban Station Complex, Durban 4000, South Africa.

Mr Price Website


The Website of Mr Price is www.mrpricegroup.com.

Mr Price Customer Support Service Phone Number


The customer support phone number of Mr Price is +27-800-212-535 , 0860 005 111 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Mr Price Service Center and Mr Price customer service phone number is given below. The helpline of Mr Price customer service phone number may or may not be toll free.

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Mr Price Phone Number Customer Service

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Mr Price Source of Knowledge


www.mrpricegroup.com/quick-links/contact-us.aspx
www.mrpricegroup.com/quicklinks/investorenquiries.aspx
www.mrpricegroup.com/
www.mrpricegroup.com

Your Complaint, Suggestion, Complication, Review To Mr Price

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Mr Price Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Phethola Nancy Ralethi CallsMay 11, 2017

Ms. Phethola Nancy Ralethi On Phone To Mr Price Service
I open account, but I didn't get respond whether my account is decline or approved.

Reply
Customer care female
Ms. Rushanda CallsOct 02, 2017

I am not happy with the service. I need a letter to confirm that I have paid up my account in full last year. I need this tomorrow morning as it needs to be submitted to the Bank to help my Bond Approval Mr Price is Blocking me from all bond or loan applications. If your customer have paid the account in full its the Company responsibility to clear the customers name.

Reply
Customer care male
Mr. Xavier CallsJun 10, 2018

Mr. Xavier On Phone To Mr Price Service
I tried three outlets and no response on sny number what pathetic service, i am also posting this to Facebook about your poor appalling service.

Reply
Customer care male
Mr. Stephanus Bakker CallsMay 12, 2018

Mr. Stephanus Bakker On Phone To Mr Price Service
Big problem concining with one of your branches in thabazimbi limpopo south -africa. Please this matter is important
0632791099.

Reply
Customer care male
Mr. Cheryl Van Den Ordel CallsMay 03, 2018

Mr. Cheryl Van Den Ordel On Phone To Mr Price Service
Good Day, I have been retrenched and I want to send my retrenchment letter to your account department. What is there email address?.

Reply
Customer care female
Ms. Fikile CallsJul 27, 2017

Ms. Fikile On Phone To Mr Price Service
Problems relating to the SIM card I was given by the store as a free benefit. And now I have an annual montjly increase on my account that I was never consulted about. Can you stop this nonsense on my account and deduct all the R75 I have never used. I am in the process of closing My Mr. price account, so can this be done asap.

Reply
Customer care male
Mr. Bj Ngwenya CallsSep 20, 2018

Mr. Bj Ngwenya On Phone To Mr Price Service
Good Morning

I have on 06-09-2018 received a message that I have purchased online from Mr. Price to the value of R2454. 87 on account 0187730064. My details are

Name: Bethuel jabulani Ngwenya
Id number is 680212 6409 088

I hereby request the following from Mr. Price
1. Details of the purchase
2. Address were Goods were sent to
3. Name of the recipient of Goods
4. Copy of the delivery note/ receipt
5. A copy of the account statement from January 2016 to confirm if there were no other online purchases from my account.

Reply
Customer care male
Mr. Mp Tsoku CallsSep 15, 2016

Mr. Mp Tsoku On Phone To Mr Price Service
I do not receive my monthly statement. Please provide.

Reply
Customer care female
Ms. Yumna CallsSep 15, 2016

Ms. Yumna On Phone To Mr Price Service
I have logged a complaint with Yolande from the new accounts department, she took my contact number, I would like to receive feedback from her or anyone responsible for accounts department. One of the ladies from the accounts department was very rude and unreasonable. Hope this will be dealt with accordingly as I am an Mr P online shopper

Thanks Regards.

Reply
Customer care female
Ms. Madeleine Clucas CallsSep 08, 2016

Ms. Madeleine Clucas On Phone To Mr Price Service
Good Day please can you advise me when this order will be delivered 106363759046 for my daughter Charlaine Heggie she is in Australia and I need to give the good to someone leaving on Tuesday for Australia. My mobile is 0744354267
Many thanks.

Reply
Customer care female
Ms. Aneliswa Tantsi CallsSep 06, 2016

I bought a gift voucher in April 2016 unfortunately I lost it together with the slip when I went back to the store today and I could not be assisted though they called the head office. But I used my names and phone number why cant they use that to trace my voucher. Mr Price Home is a big store I would expect their system can track my voucher using my name or phone number. I am totally disappointed.

Reply
Customer care male
Mr. Raymonde Smit CallsSep 02, 2016

Mr. Raymonde Smit On Phone To Mr Price Service
Hi i am so disgusted by the service that my mother and i got at your Somerset West branch. I was never in my life treated like i am the scum of the earth to put it mildly. I will not be putting my foot in your store again and will tell my family and friends as well not too. The fact that i was treated like this by a STORE MANAGER says a lot about your top structure and the people being employed by you. We are(were) regulars and like your brand, because it is of good quality and not too pricey. I will rather spent my money else where, where i am respected and treated better. Hope this is not the case in all your stores as you will be loosing a lot business. I hope i someone else do not have to encounter anything like this ever

Regards
Raymonde Smit 0743616747.

Reply
Customer care male
Mr. Rendel CallsAug 25, 2016

Mr. Rendel On Phone To Mr Price Service
Please assist me with account information.

Reply
Customer care female
Ms. Kate CallsAug 23, 2016

Ms. Kate On Phone To Mr Price Service
Can I please have the email address for customer service.

Reply
Customer care female
Ms. Smentha CallsAug 10, 2016

I have an account at Mr Price an I've paid it up, but now I want to buy I do not have a credit to buy with. Please help.

Reply
Customer care female
Ms. Claudia Malan CallsJul 30, 2016

Ms. Claudia Malan On Phone To Mr Price Service
I had an arrangement with the accounts department - that a payment of R500, 00 will be made on my account via eft - WHICH WAS DONE ON THE 22/07/2016 @ 14H00 from my FNB account. TODAY 30/07/2016 - I receive a message " despite previous smses you have failed to pay R50 by 29/07/2016 - REALLY - ARE YOU GUYS FOR REAL
NOT ALL PEOPLE EGNORE THEIR DEBTS - please I do not appreciate this.

Reply
Customer care female
Ms. Charmaine Jones CallsJul 27, 2016

Account nr: 0162394589 Charmaine Jones 0847035007
I paid my account on 2016/07/15 at Baywest Mr Price - R555. The new card machine didn't issue me with a receipt and they said I have to take my bank statement to someone to sort it out. Don't see why. Phoned customer service and the person said to liaise with store. I WANT the payment to reflect on my account or I want a refund. I forwarded proof of payment as well. Paid my account way in advance, but now struggle to get assistance. I WILL NOT pay it again until this is sorted out. The manager now says I must give my bank statement so he can go to ABSA to get the money. ABSOLUTELY RIDICULOUS Made purchase and that is reflected How on earth can a payment not be allocated rightfully Will NEVER shop at Baywest again.

Reply
Customer care female
Ms. E Janse Van Rensburg CallsJul 19, 2016

Goodday A few months ago a lot of our buyers at Mr Price clothing complained re the disorder of the clothing in the shop. Management stepped in and the shop was perfect. I was in there this morning and it is chaos - untidy and different types of clothing all over the ladies department. PLEASE we love shopping there, but not this way and you are losing lost of customers.

Reply
Customer care female
Ms. Unathi CallsJul 11, 2016

I went to Mr Price Chris Hani in vosloorus on 11 July 2016 and there was a problem with their speed points. Instead of them apologising and letting those who want to swipe they let is stand in the line like idiots and continued attending to those paying by cash. And when asked about when I would be attended to I was told as soon as the two swiping machines were available. And the sales person was very rude about this. And after being in queue for about 20mins I was finally attended to with no apology.

Reply
Customer care female
Ms. Paballi CallsJun 30, 2016

Ms. Paballi On Phone To Mr Price Service
I was at Me Price Thaba-Nchu a few minutes ago. I diddnt even take five minutes in the shop as I was looking for a scarf and I didn't find. In my exit one of the staff wants to search my bag and he is male. I gave him a supriced look as I have been in the shop before without my bag being searched. I left and he followed me outside making a scene. I asked if he was a security official. He then went to call some other lady who he thought could come and intimidate me. I simply asked her since when are they enforcing the law and which law is that. My bag us personal and I can not be searched when it suited them. And if their following me who is searching the other customers? I do not apreciate being treated like a thief.

Reply
Customer care male
Mr. Craig CallsJun 30, 2016

Mr. Craig On Phone To Mr Price Service
Your agent calls me to offer products and becomes rude
As a new member I'm not impressed.

Reply
Customer care male
Mr. Iven Molamodi CallsJun 29, 2016

Mr. Iven Molamodi On Phone To Mr Price Service
I can only manage to pay minimum of what is due on the 1st of july please call me back for advice. Id number 8909205655081.

Reply
Customer care male
Mr. Nicolene CallsJun 22, 2016

I bought two trail jackets at Mr Price about a month ago and they are falling apart when I went back to Mr Price boksburg north rand road the manager said to me she can not do anything about it and won't take it back I am very unhappy because of the service and the money we spend there every year is just a waste I demand a refund or someone must contact me back to sort this out.

Reply
Customer care female
Ms. Phumzile CallsJun 07, 2016

Ms. Phumzile On Phone To Mr Price Service
Good morning, i bought a Prestigio tablet 7inch on contract and was delivered on the 2nd of June 2016, since then I have been trying to call customer care centre to activate the SIM card, but the lines are busy one way I can not get through. Would you please help me get the SIM card activated?

Thanks.

Reply
Customer care female
Ms. Kathleen Wilson CallsJun 06, 2016

I am very unhappy with Mr Price green acres PE. The manager took only one set of bra's back, but refused to take other set because had no tag on it, but I had my slip and she said it smelled like smoke. Why take others back then?i asked her what i must do with bra's that does not fit and money i lost?she replyed by saying i must get someone that it fits meening to sell it how the hell can she do that?i have spend almost 600 that day and always buy my chlose there and spend much more than that a month and neve eve have i feld so imbarrised in my life. The asst manager was going to give my money back so why can she do so and lorain who refused to said no?do something about it or i will. People should know what kind of people works there. I will go to the newspapers if i have to or nothing gets doen about this. Regards kathleen.

Reply
Customer care female
Ms. Nicolette CallsJun 05, 2016

Ms. Nicolette On Phone To Mr Price Service
I believe the boxes are piled up sky high in the storeroom of your Sanlam Centre, Parow, Western Cape, store, but not being unpacked. Can something be done about this please. 083 4488 110.

Reply
Customer care female
Ms. Yolandi CallsJun 03, 2016

Ms. Yolandi On Phone To Mr Price Service
Gooday,

try to get hold of a operator on the mrp mobile side, but with no luck the call centre number are ringing and then they asked you to key in your ID i do that and then they say stay on the line the next oparator will help you and still nothing not even if you call from your tablet?.

Reply
Customer care female
Ms. Nthabiseng Mthembu CallsMay 16, 2016

I bought pants at Mr Price mall of the north and the following day i wore them, but to my embarrassment a colleaque showed me that the pants had a manufacturer fault. The left leg line in the middle crosses to the outer part. 0712015348.

Reply
Customer care male
Mr. Annonomosly CallsMay 07, 2016

Mr. Annonomosly On Phone To Mr Price Service
Hi, i would like to remain announomously in fear of my job. I am an employee of Mr. price in ballito lifestyle,
i would like to complain about a manager by the name of meen who is treating her staff as animals, the above pictures were taken yesterday 06/05/2016. These are our mugs and lunch boxes that we use for lunch and tea break, they were in the sinks, she took them and throw them in the bin, and it not the 1st time she does this, i do not knw if she's being racists or what, but we've been patient enough now, she calls us with all sort of names, she has made lot of stuff cry, shouts at us in front of customers. We like some action to be taken against her.

Reply
Customer care female
Ms. Megan CallsApr 21, 2016

Ms. Megan On Phone To Mr Price Service
Hi,
I am highly upset with mrp promenade Mitchell's plain branch first of all I was waiting more then 10min for assistance at the ladies underwear department, panties are laying all over out of the package which is very unhygenic, prices scanned incorrected I was overcharged with a R5 I only checked my slip when I got home. I refuse to go back to the store to collect my R5 you will have to post it or think of something, but this is unacceptable
I'm struggling to attached the picture of the slip.

Reply
Mr Price Customer Service Care Phone Number 254210
Ms. Aneesa Abdurahman CallsFeb 11, 2016

Ms. Aneesa Abdurahman On Phone To Mr Price Service
Bought a pair of shoes in December and the stiching is coming loose, i did not pay a discount on this sale, it was not on sale at the time
I no longer have my proof of purchase.

Reply
Mr Price Customer Service Care Phone Number 253561
Mr. Matt Jonah CallsFeb 05, 2016

Mr. Matt Jonah On Phone To Mr Price Service
I visited your Oudtshoorn clothing store and thanks to Heinrich blocking the aisle with his trolley and some idiot leaving a sharp metal shelf sticking out I gashed my leg open and bled. Heinrich looked at me like a piece of excrement for daring to injure myself and did so yet again when I said it is common to at least ask "are you alright?" when someone is in obvious pain and bleeding. The gash on my leg was eye level to a little girl running around the store so maybe having sharp rusty shelves at eye height to a small child is a lawsuit waiting to happen. I shouldn't leave your store bleeding and limping when i go to buy clothes. When i told the manager I was disgusted to be looked at with hatred and total lack of compassion by her staff (who i can only assume was the one who left the shelf sticking out in the first place) she laughed and said thanks and walked away. DISGUSTING attitude from shelf stacker and my receipt says Riana was the store manager. This happened at 12. 25 on 23/01/16.

Reply
Customer care male
Mr. matt Says May 17, 2016

I am replying to myself here as not a single member of Mr. Price corporation could be bothered to reply with a simple sorry! Not really much point in having a complaints page if your staff are too lazy to reply or even look at the complaints page. What terrible after service. I get injured and bleeding in your store and no reply whatsoever. Shockingly bad!!!.

Reply
Mr Price Customer Service Care Phone Number 245801
Mr. Irene Kruger CallsNov 24, 2015

On the morning of the 28/ 09/15 I bought items at Mr Price Home Clearwater mall to the amount of R 6789. 65 and then R2985. 80 and then I bought couches at the Mr Price Home close to Emily Hobhouse Street (close clearwater mall)I bought four block out curtains and today 24/11/15 I washed for the first time and most of the block out at the back came off when I washed it. I am not happy four curtains damaged.

Mr Price Phone Number Customer Care Service
Reply
Customer care female
Ms. Rina Coetzer CallsNov 17, 2015

Ms. Rina Coetzer On Phone To Mr Price Service
The lost my job due to affirmative action and BEEI do not have any income and try to pay whenever I receive money from relatives. I explained this on several occasions, but you people seem to ignore my explanation. You keep on adding extra cost by phoning etc. Please could you consider and have me pay off this account without adding extra costs. Please could you give me a proper email address where I can correspond with your accounts department?CELL NR 082 557 5637.

Reply
Customer care female
Ms. Rina Coetzer CallsNov 17, 2015

Ms. Rina Coetzer On Phone To Mr Price Service
The lost my job due to affirmative action and BEEI do not have any income and try to pay whenever I receive money from relatives. I explained this on several occasions, but you people seem to ignore my explanation. You keep on adding extra cost by phoning etc. Please could you consider and have me pay off this account without adding extra costs. Please could you give me a proper email address where I can correspond with your accounts department?.

Reply
Customer care female
Ms. Mary Mkonyane CallsSep 30, 2015

I wud like Mr Price to send me July August and September statement reason being not satisfied on how MrPrice Temba opporates. I wnt to see all my purchases. I believe something is going wrong with my account. My account number is 0231161316. I wish you cud consider my complain as your my last hope.

Reply
Customer care male
Mr. Kat Brooklyn Mbatha CallsSep 11, 2015

Evening. My name is Kat. Last week I bought two Chinos on Mr Price, and I lost my receipt. And I wanna know if whether is it possible for me to bring back those chinos without a slip, but the price tag and everything will be there. Except for the receipt. My email address-- Katmbatha@consultant.com or katmbatha@mobileemail. Vodafonesa. Co. Za.

Reply
Customer care male
Mr. Kat Brooklyn Mbatha CallsSep 11, 2015

Evening. My name is Kat. Last week I bought two Chinos on Mr Price, and I lost my receipt. And I wanna know if whether is it possible for me to bring back those chinos without a slip, but the price tag and everything will be there. Except for the receipt.

Reply
Customer care female
Ms. Naledi Mohanoe CallsMay 30, 2015

I am Naledi from Sharpeville I buy my clothing at Mr Price mainly because it has the best prices for a high school student to spend. On Wednesday I went to the Mr Price in Vereeniging right after writing my exam, only to be told by the security at the door to come back at two o'clock because students in uniform come in at that time. Then he did the very same thing to me on Friday, I was highly disappointed by their service as Mr Price's most customers are high school students like me. Please deal with it as it is a huge problem for those who urgently need to get in the store then go home to study.

Reply
Mr Price Customer Service Care Phone Number 229138
Ms. Lorinda Snyman CallsMay 28, 2015

I have made a payment that still do not show on my account on the 15/5/2015 Mr Price(Capitec) reference number1390893292 amount of R500. Can I please have an update on my account. People keep on phoning me with payment.

Mr Price Phone Number Customer Care Service
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Customer care female
Ms. Helen Lambrechts CallsMay 28, 2015

I place an order about two weeks ago for duvet covers and duvet inner for my children room, because there inner are very old and thin. What an disappointment when Mr Price duver inners arrived at me. For that money I expected a better quality and a much thicker tipe of duvet inner as the one I received. I'm not a person that like to complain, but the duvet inners you send me is a heavy disappointment. I am happy with the duvet covers, but the inners is not it's money wurth.

Reply
Customer care male
Mr. Andile Ndevu CallsMay 15, 2015

Mr. Andile Ndevu On Phone To Mr Price Service
First i do not understand this alert tha appear here do not post wrong spelling not all of use went to school this is not cool, e. T. CMy complaint is i open up an account at Mr. Price i have never being a bad payer i never betrayed any retail. Secondly i admit that i failed to report to Mr. price regarding my payment that i did not settle under agreements of 27th of every month. Before i fill this form i was approximately given an credit of R1600they told me if i used it up all i will be paying R200. 00 so i was quiet surprised to pay R280 per month no hard feeling into my side i never skip a month, but i did not pay on a due date now i am on arrears called me to find out about payment now i must pay R420 i wont ignore it i will as my payment delayed so i will pay before month end.

Reply
Customer care male
Mr. Salomon CallsApr 05, 2015

I went to buy sport clothes for my son at Mr Price Sport at The Grove. At the cashier the lady was very reluctant to assist me. So much so that another lady at the tills had to reprimand her. From there we went to Mr Price home. It was 4. 30 and the doors were already closed. The person said they are closed because they are busy with recount so we cannot come in. When we complained he said the boss Mrs Phindi gave them permission to close early. I informed the person of my dissatisfaction and reported the situation to the Grove mall management as policy dictates all stores to be open until 5.00.

Reply
Customer care female
Ms. Layla CallsMar 23, 2015

Ms. Layla On Phone To Mr Price Service
I am so disappointed in this brand i logged a complaint about my sandal that it was a danger to me and i showed photos of my fall and they will stand by saying its not there fault i am disgusted in there poor customer service and how little they value there safety of there clients.

Mr Price Phone Number Customer Care Service
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Customer care female
Ms. Sharlene Hemero CallsFeb 24, 2015

Ms. Sharlene Hemero On Phone To Mr Price Service
I just needed to find out what is happening with my retrenchment query I handed in to Mr. price in church street OMB about two and a half months ago. I handed in all the documents as well as an affidavit stating my unemployment. But when I queried it a month ago, I was informed that my documents were never faxed through to the legal department. I would really love to know how soon will it be processes because I am still unemployed and cannot make the monthly installments. Thank you.

Reply
Customer care male
Mr. Marlene Brown CallsDec 22, 2014

Mr. Marlene Brown On Phone To Mr Price Service
I do not know how you can only have two tellers at the counters this time of the year, all the staff are more worried about cleaning the shop, where is the managers, they bring a 3rd teller to the counter at 17-40, there is no customer service in this shop, absolutely poor. I'm logging this complaint out of frustration, not because I do not want to wait on the queue, but this time of the year you should do capacity planning. _ite.

Reply
Customer care female
Ms. Bonelwa Zwakala CallsNov 10, 2014

Ms. Bonelwa Zwakala On Phone To Mr Price Service
My name is Bonelwa and my account number is 0209275593. I would like to know, how can i get the Mr. price gift card. My address is k-way house 30-40 Barack street, Cape Town. Thanks.

Reply
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