Hathway Customer Care Phone Number

Phone Number of Hathway is 1800 22 1119/ 022-61656655/ 022-66623333 .
Hathway Cable & Datacom Limited is a pioneer television cable service operator in India. Mainly, the company has operations in western and southern India. Hathway is highly activate in Hyderabad, Pune, Indore, etc cities. The Hathway Company is headquartered in Mumbai, Maharashtra. Hathway also provides Internet service through cable and was the first company to do so in Chennai. The Hathway Company has honor to be the first to offer Internet through CATV network across the country. It has huge share in Bhasker Multinet and Gujarat Telelinks P L. Hathway was the first company that provides digital cable service in India and also was the first Cable ISP in the country. The Hathway Company has launched HD services in four cities including Mumbai and Bangalore. Since March, 2012, Its HD DVR set top box provides 30 HD channels such as Star Movies, Zee Studio, Ten HD, Colors HD, CNBC, Discovery, M Tunes HD, Star Gold, Zee TV, etc. The Company provides maximum 50 Mbit/s. Hathway Cable & Datacom Limited has approximately 11,000,000 subscribers including 430,000 broadband customers.
The customer care number of Hathway can be contacted from Bihar, Ernakulam, Tamil Nadu, Thane, Jalandhar, Salem, Ludhiana, Karnataka, Pondicherry, Trichy, Allahabad, Bhopal, West Delhi, East Delhi, Assam, Delhi, Amritsar, Rajasthan, Sangli, Nagpur, Baroda, Chandigarh, Kolkata, Trivandrum, Madurai, Gurgaon, South Delhi, Shillong, Dehradun, Jamshedpur, Goregaon, Ranchi, Bhubaneswar, Maharashtra, Erode, Kerala, Lucknow, Nasik, West Bengal, Indore, Vellore, Surat, Faridabad, Bangalore, Pune, Kanpur, Visakhapatnam, North Delhi, Meerut, Gorakhpur, Andhra Pradesh, Uttar Pradesh, Jaipur, Ghaziabad, Vijayawada, Chennai, Madhya Pradesh, Aurangabad, Patna, Goa, Gujarat, Orissa, Vadodara, Navi Mumbai, Punjab, Uttarakhand, Udaipur, Ahmedabad, Patiala, Mysore, Jharkhand, Agra, Jammu, Noida, Varanasi, Hyderabad, Mumbai, New Delhi, Rajkot, Mangalore, Raipur, Coimbatore, Cochin, Himachal Pradesh, Gwalior, Chhattisgarh India, etc.

Official Contact Detail Of Hathway


Hathway corporation is one of the largest television cable service operator in India, initiates various mediums through which people can conveniently interact such as fax, mailing address, telephone number, etc.
B Wing, 10th Floor,
Trade World,
Kamla Mill Compound,
Lower Parel - West,
Mumbai - 400013,
Toll Free Number: 1800 22 1119,
Call Center: 022-61693100
Telephone Number:022-66623333
Fax:+91-22-24933355

Brief History Of Hathway


Hathway Cable and Datacom Limited was originally incorporated in 1993 as BITV Cable Networks by purchasing a large number of cable systems, existing in the metro cities of India and small cities. Hathway was started by Ms. Pheroza Billimoria and Mr. Roopesh Rao. In 1999, BITV was taken over by Hathwasy Cable and Datacom Limited. Today it is counted among one of the largest cable T.V. service providers in India. Hathway Cable and Datacom Limited publicly trades on NSE and BSE. The Hathway company has been honored with many awards for its services such as Indian Telly Award for Best MSO, and "Star News Brand Excellence Awards for Brand Excellence in Digital Products for Internet Services in 2011". EUROMONEY dubbed it as the best managed media companies in Asia 2013.

Payment Mediums and Other Features Of Hathway


Hathway has the range of STB or Set Top Boxes for the transmission of program in formats like HD and SD. Hathway is available at Hathway offices and cable operator. These Set Top Boxes allows the subscribers to record the program's; pause and live TV; navigation and shifting to HD picture quality. Hathway enables the users to make payment through various ways. The customer can pay his or her bills through online by submitting ID Number. On the other hand, the customer can use drop boxes placing at its various locations; and its collection centers. Hathway features a list of channels belonging to the various genres like entertainment, sports, news, music, and films. The company has arranged its TV packages according to the cities. The TV packages of Hathway are categorized into various tiers such as Basic, Digital Starter, Digital Popular Pack and Digital Premium Pack. The customer can also customize channel listings. These packs can be ordered online.


Hathway Address


The address of Hathway is B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel West, Mumbai 400013, Maharashtra, India.

Hathway Email Address


The email address of Hathway is jayant@hathway.net.

Hathway Website


The Website of Hathway is www.hathway.com.

Hathway Customer Support Service Phone Number


The customer support phone number of Hathway is 1800 22 1119/ 022-61656655/ 022-66623333 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Hathway Service Center and Hathway customer care number is given below. The helpline of Hathway customer care number may or may not be toll free.

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Hathway Phone Number Customer Service

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Hathway Source of Knowledge


www.hathway.com/tvguide
www.hathway.com/about/contactus
www.hathway.com

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Hathway Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Swarup Chatterjee CallsApr 30, 2017

From the last one week, I asked my cable operator to provide me set top box for my another television set. But according to him your company Hathway is unable to so due to shortage of set top box. Anyway, I only want to know will your company provide me or else I am going for another choice. ADD:
Swarup Chatterjee
Aradhana Apt, Phase 3(Opp Church)
TP Road, Bhagatpara
PO Ushagram
City Asansol
West Bengal.

Reply
Customer care male
Mr. Esha Shaunik W o Abhimanyu CallsOct 01, 2018

Mr. Esha Shaunik W o Abhimanyu On Phone To Hathway Service
Account Number 1118926094
Name of Accnt Holder Abhimanyu Shaunik
Mobile 9811322052. 7838350257
Address E one Defence Colony New Delhi 110024. COMPLAINT: We had been given a special offer of 3+2 months. Our plan started on 30th May 2018. But our connection has been cut off on 30th September. All the callers for renewal were apprised of this, they all acknowledged the plan and assured it will be corrected and the connection will not be disconnected. But IT HAS BEEN DISCONNECTED
PLease do something TODAY else I will be contacting another provider.

Reply
Customer care female
Ms. Kauser Jehan Farooqui CallsSep 23, 2018

Ms. Kauser Jehan Farooqui On Phone To Hathway Service
Hi, This is Kauser Jehan Farooqui , the account holder name for wi fi connection. My account number is 1146627. My internet is not working since yesterday, 23/09/2018. I called to customer care, but it always says that the lines are busy. Request you to kindly restore the connection at the earliest. Thank you,
Kauser Jehan Farooqui . A/c number is 1146627.

Reply
Customer care male
Mr. Mahendran CallsOct 11, 2018

I have taken new Hathway Brand band connection last week for that Hathway provided offer which is SUN NXT for one year free subscription, the have given subscription code if i entered that code it shows code not valid/expired kindly resend the valid code.

Hathway Phone Number Customer Care Service
Reply
Customer care male
Mr. Raghunandan CallsDec 27, 2014

I am using Hathway connection through local cable operator. From yesterday 26/12/2014 I am not getting any channels (hindi/English/news/sports/movie) its frustrating on week ends. Even I tried to contact you from phone, but no response. Whom I have to complaint How to resolve? Local cable operator, phone number is 040-65904234. Residence address: Plot number 1151 RR park view residency Pragathi Nagar Kukatpally Hyderabad. Phone number is 8897818116.

Reply
Customer care female
Ms. Shazma CallsDec 26, 2014

Ms. Shazma On Phone To Hathway Service
Good evening sir/ma'm. I i am a resident of marappa garden, JC Nagar. Even after clearing up the dues the set-top connection worked only for three - four days after paymet. Now suddenly there is a notification saying "This card is not authorised". The CA set-top box ID is 5944 8247 1477 9736. Smart card ID is 0000 4143 0760. I would request you to please look into the problem and help me solve this problem. Waiting for an immediate and positive response from your side. Thanking you.

Reply
Customer care female
Ms. Medha S Limaye CallsDec 24, 2014

Ms. Medha S Limaye On Phone To Hathway Service
I am yet to receive your response to my complaint number 9378566 regarding delay in connection of the internet service or my account number 951231. I had requested for extension of the time delayed in the current year, it was accepted in principle. My renewal is due for December 29, 2014 and it the period is extended by say a month then the renewal will fall due by Jan end 2015. Please revert. Medha LimayeAccount number 951231.

Reply
Customer care male
Mr. Srinivasarao D CallsDec 23, 2014

Mr. Srinivasarao D On Phone To Hathway Service
I am Srinivasarao. D from Vidya Nagar, Hyderabad my hathway cable customer ID number 000026647560 ( white box) blocked for want of KYC, from 14/12/2014. I submitted KYC on 16/12/2014. But up to now it is not up dated. Kindly up date to clear the block list.

Reply
Customer care male
Mr. Prakash Deshmukh CallsDec 20, 2014

Mr. Prakash Deshmukh On Phone To Hathway Service
Very low Internet speed even though I have paid full fees for the year. I kindly request you to play look into the matter as soon as possible.Regards,Prakash Deshmukh 983206344.

Reply
Hathway Customer Service Care Phone Number 208623
Mr. G.banuchandar CallsDec 20, 2014

Mr. G.banuchandar On Phone To Hathway Service
My broadband is not getting the speed. Actual my plan is 50mbp/sec not able to get at least 1mb/sec, please solve my problem.

Reply
Customer care male
Mr. M.nandakumar CallsDec 20, 2014

Mr. M.nandakumar On Phone To Hathway Service
Since two months, i find some of the channels are being blocked. I have contacted my local cable operator they are unable to solve the problem. Hence, i request you to personally intervene and solve the problem. I have no outstanding due to the operator. I stay at Nagaram District, Hyderabad.

Reply
Customer care male
Mr. W Radhakrishna CallsDec 16, 2014

Mr. W Radhakrishna On Phone To Hathway Service
Several channels blocked. Restore all channels forthwith. DBS cable operator advised to contact you. Help desk did not respond. Please ensure the service uninterrupted.

Reply
Customer care male
Mr. K.k.chakravarthy CallsDec 15, 2014

Mr. K.k.chakravarthy On Phone To Hathway Service
Today evening ( 15/12/14 ) we are facing some problems in Hathaway box that is some channels not coming showing in TV screens blocked channel 4

Reply
Customer care male
Mr. W S Rathod CallsDec 10, 2014

I applied for Hathway network (account number 1226297) and also installed on on 7th of December still router is not working, but net is working when cable socket connected to laptop. Even cable is also to short to connect my laptop. For to resolve this problem, I called and mailed on following number 879055826/9223601512/9967237041 repeatedly number of time still they are not attending my problem it is wastage of many. I am facing problem at entry level how you will assure me next three months for service. If this problem is not resolved tomorrow what action should I take when I paid for WI-Fi. Yours respected customerW. S. RathodMob. No 9892201145wsrathod@vjti. Org. In.

Reply
Customer care male
Mr. Porika Navaram CallsDec 08, 2014

Mr. Porika Navaram On Phone To Hathway Service
I want to know my account number for register online bill payment through portal. My set of box no MAC24767D705388uppal, Hyderabad. I got one account number from customer care over phone is 1064900285, while i am register with this account getting 'No subscriber exists with this account number' whether they are given correct account number or not? Pl clarify.

Reply
Customer care male
Mr. Ramakrishna CallsDec 07, 2014

This Ramarishna from Bangalore and Kundanahalli.
I am getting a problem with Hathway. It is showing not programs, but i am not able to get toll free number please get back to me once

Reply
Customer care male
Mr. Jyoti Swarup CallsDec 06, 2014

I got the Hathway connection on 5th December 2014 and your technical support engineer told me that it will activate in 1 hour. Till now it is not activated. I had called your technical person many times and he is not responding me. Its totally unfair that i have given the three months advance money and i am not getting any response. My account number is 1226200 Bangalore. Thanking you in anticipation.

Reply
Customer care male
Mr. B. Radhakrishnan CallsDec 05, 2014

We are connected to Hathway TV and watch Australia Network (set to channel number 821) regularly. While the video is coming through normally, the audio is not heard. The problem has persisted for the past four days. We contacted the local distributor Viswa Vision TV several times to no avail. Can you please help to fix this problem?

Thank you.

Reply
Customer care male
Mr. M.nandakumar CallsDec 02, 2014

Mr. M.nandakumar On Phone To Hathway Service
Sir,
I reside at Nagaram, I was until recently receiving ASIANET, ASIANET PLUS, etc., , but suddenly in October, 2014 this channels were blocked. I wish to know as a customer, is it a temporary phenomena or permanent. Also kindly inform us the reason for the same. The Net work persons are not able to explain us the reasons. Is it due to lack of KYC these Channels are being blocked?

Thanking you, hoping that we better understand the means/ requirement for each other. Yours truly.

Reply
Customer care male
Mr. mohd abdul imtiyaz CallsDec 02, 2014

Mr. mohd abdul imtiyaz On Phone To Hathway Service
My setup box is automatically on off after 10. 30pm. Please take reaction so soon. My number is 9704284972.

Reply
Customer care male
Mr. P.l.narasimha Rao CallsDec 01, 2014

Mr. P.l.narasimha Rao On Phone To Hathway Service
How to apply for Kyc form? Our cable operator is not giving correct information. I purchased setup box out side. Our address is house number :14-169/5, Madhuranagar colony, road number 19, R.N Reddynagar, Meerpet, Hyderabad - 5000097. My contact number is 9701600734.

Reply
Customer care male
Mr. T Vinay Kumar CallsNov 29, 2014

Mr. T Vinay Kumar On Phone To Hathway Service
There is no response after calling several times please take care of your staffs. My Phone number is 08885785699.

Reply
Customer care male
Mr. Bhavesh Shah CallsNov 29, 2014

Mr. Bhavesh Shah On Phone To Hathway Service
My account number is 752480. I have given back hatway internet line since five years back, but still i am receiving offer SMS. Please do not send SMS in my mobile.

Reply
Customer care male
Mr. Irayya Hiremath CallsNov 25, 2014

I am having cable TV with Hathway. The smart card is inactive and called cable operator multiple times, but never showed up to fix the problem. It will be good if you send cable operator to fix the problem otherwise I need to switch others operator as I am not getting required service to continue with Hathway.

Reply
Customer care female
Ms. Parul Gandhi CallsNov 24, 2014

Ms. Parul Gandhi On Phone To Hathway Service
My account number is 1037233. I need the payment receipt for the payments done on 25th of September and 18th of June, 2014. Please do the needful. This is really urgent.

Reply
Customer care male
Mr. Saleem CallsNov 22, 2014

Mr. Saleem On Phone To Hathway Service
Stupid Cable Network. In a month at least ten days it will never work. Customer care executive do not know how to talk to customers. Please help us from this network. If they cant handle allow others to handle.

Reply
Customer care male
Mr. Prashant CallsNov 19, 2014

Mr. Prashant On Phone To Hathway Service
I called almost five times on customer care number, but no one responded. Really pathetic service. Mailed twice, but no response. What hathway guys. spent almost 20 to 30 on calls.

Reply
Customer care male
Mr. Satyanarayana Ratnala CallsNov 19, 2014

Mr. Satyanarayana Ratnala On Phone To Hathway Service
Call has been putting on waiting for three minutes minimum in order to connect to executive. Please look in to this as this number is not a toll free.

Reply
Customer care male
Mr. Biju CallsNov 19, 2014

Mr. Biju On Phone To Hathway Service
My Name Biju and I have been using your cable connection for the past nine years. I wanted a secondary connection and for the same I had called your Vidhyaranyapura office two weeks back, your people there are very rude and negative it seems like they do not want do business nor they are bothered about customers, every time call them requesting for a secondary connection their standard response is that there is not stock of receiver and they hang the call. I want this to be fixed at the earliest.

Reply
Customer care male
Mr. Bhupesh H. Chaudhary CallsNov 17, 2014

Sir,
I had given complaint against start up problem of internet in the morning today. But still nobody has attend complaint. Moreover, today i called many times at your service centre and local Hathway Call Centre, Surat, but nobody pick up call. Thanks.

Reply
Customer care male
Mr. Dinesh Kumar CallsNov 17, 2014

Mr. Dinesh Kumar On Phone To Hathway Service
I am not receiving Zee telugu gemini sun TV channels since three months.complained numerous times to shiridi sai cable. However problem not resolved. Kyc submitted.

Reply
Customer care male
Mr. Mukunda Naib CallsNov 15, 2014

My Hathway speed is extremely slow and some time not working. Even with repeated complaint I am not getting customer support. I need to change the plan or cancel the connection. MY CUSTOMER ID : 1025297. Bangalore.

Reply
Customer care male
Mr. Harish CallsNov 12, 2014

My Hathway set up box is showing for system update please wait . What is the solution for it? The light in Hathway set up box is blinking.

Reply
Customer care male
Mr. Yuvaraj CallsNov 08, 2014

I am using Hathway broadband. My account number is 1007530. Now days my fair usage speed is very much as compared to last month. So kindly help me on this as soon as possible.

Reply
Customer care male
Mr. Vidyasagar Reddy CallsNov 08, 2014

Mr. Vidyasagar Reddy On Phone To Hathway Service
My net is down for 7days till today no one is attending the complaint, i have given 7 days back.

Reply
Customer care user complaints