Igl India Customer Care Phone Number

Phone Number of Igl India is 23356507 .
IGL (Indraprastha Gas Limited) is a Natural gas industry. The industry was created in 1998. IGL has headquarters situated in New Delhi, India. M Ravindran is Managing director, K K Gupta is Chairman, Rajesh Chaturvedi is Director (Commercial), S S Rao, Puneet Kumar Goel, V Ranganathan, Santosh Kumar, Rajeev Mathur is Director of the industry. The industry deals in natural gas in both commercial sector and domestic sector. The industry business such as PNG its benefits are Uninterrupted supply, Lower maintenance cost, Environment friendly, Unmatched convenience etc, CNG its benefit are Increased life of oils, Green fuel Low operational cost, Mixes evenly in air. The industry provide Gas distribution service in delhi.

Getting In Touch With Igl India


Igl India from years has been successfully catering the energy needs of the customers across the distinct parts of the country. To reach out for correspondence with Igl India refer to the following means
  • Phone: 91-11-46074607. Fax: 91-11-26171860. Email: customercare.png@igl.co.in - customercare.cng@igl.co.in


Igl India Emergency Contacts


  • GHAZIABAD - 8130995007
  • NOIDA - 8130995008
  • GR.NOIDA - 8130995006
  • CENTRAL DELHI - 8130995001
  • EAST DELHI - 8130995005
  • WEST DELHI - 8130995003
  • NORTH DELHI - 8130995004
  • SOUTH DELHI - 8130995002


    • Career Opportunities at Igl India


      Numerous employment opportunities can be availed from Igl India as the undertaking renders a distinct platform to exhibit skills. For further information regarding the employment opportunities kindly refer to the link provided http://www.iglonline.net/Career.aspx

      Igl India Annual Reports


      Igl India believes in maintaining transparency in its activities, hence furnishing annual reports for the convenience of the interested parties. To view the annual report of Igl India, please visit the following link to acquire necessary information http://www.iglonline.net/Documents/IGL%20Annual%20Report%202014-15.pdf

      Igl India Safety Awareness Program


      Safety is the only medium which adhered to can avoid any unwanted mishap and Igl India strives to spread grave awareness among the masses regarding the use of energy resources. To know how you can play an important role in spreading the awareness, please refer to the following link http://www.iglonline.net/SafetyAwareness.aspx

      Igl India Whistle Blower Policy


      Igl India has a strict policies framed against Whistle Blowing, as it can become a medium to fabricate the reality. To know more about the stand of Igl India against whistle blowers, please refer to the link provided for further information http://www.iglonline.net/Whistle-Blower-Policy.pdf

      The customer care number of Igl India can be contacted from Hyderabad, Cochin, Patna, Gujarat, Raipur, Ghaziabad, Indore, Rajkot, Bhopal, Assam, Ahmedabad, Ranchi, Amritsar, Pune, Jharkhand, Vadodara, Trivandrum, Shillong, Uttarakhand, Bhubaneswar, Thane, Punjab, Sangli, Rajasthan, Mysore, Goa, Kerala, Vellore, Gurgaon, South Delhi, West Delhi, New Delhi, Meerut, Orissa, Navi Mumbai, Maharashtra, Gorakhpur, Bihar, Aurangabad, Noida, Andhra Pradesh, Erode, Lucknow, Ernakulam, Jamshedpur, Salem, Gwalior, Varanasi, Ludhiana, Bangalore, Jaipur, Jalandhar, Karnataka, Patiala, Agra, Faridabad, Visakhapatnam, Jammu, Allahabad, Pondicherry, Goregaon, Coimbatore, Udaipur, Kanpur, Surat, Chhattisgarh, West Bengal, Madurai, Nasik, Trichy, Uttar Pradesh, Delhi, Tamil Nadu, Madhya Pradesh, North Delhi, Mumbai, Himachal Pradesh, Baroda, Chandigarh, Dehradun, Kolkata, Chennai, East Delhi, Vijayawada, Mangalore, Nagpur India, etc.
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      Igl India Address


      The address of Igl India is 3, Bahadur ShahZafar Marg New Delhi DE 110002, INDIA.

      Igl India Email Address


      The email address of Igl India is customercare.png@igl.co.in, customercare.cng@igl.co.in.

      Igl India Website


      The Website of Igl India is www.iglonline.net.

      Igl India Customer Support Service Phone Number


      The customer support phone number of Igl India is 23356507 (Click phone number to call).

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      The postal and official address, email address and phone number (helpline) of Igl India Service Center and Igl India customer care number is given below. The helpline of Igl India customer care number may or may not be toll free.

      Click Here To View Igl India Customer Care Numbers


      Igl India Phone Number Customer Service

      What was the response after calling on specified numbers? To Write Click Here
      If the contact information is incorrect, please let us know Here



      View Contact Detail Like Phone Numbers



Igl India Source of Knowledge


www.iglonline.net/aboutigl.aspx
www.iglonline.net

Your Complaint, Suggestion, Complication, Review To Igl India

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Igl India Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Shashi Kant Bhatt CallsJan 09, 2018

Mr. Shashi Kant Bhatt On Phone To Igl India Service
I have a conaction no 7000047727 Shashi Kant Bhatt no 8800957938,
and I discnat my cnot.

Reply
Customer care male
Mr. Ajay Nandan Jha CallsAug 20, 2016

Mr. Ajay Nandan Jha On Phone To Igl India Service
Kindly note my family is staying at my resident only for PNG connection. PNG is already passing through my doorstep. Please give connection as early as possible against my CA No. 400000406634.

Reply
Customer care male
Mr. U.c.pandey CallsJun 15, 2016

Mr. U.c.pandey On Phone To Igl India Service
Please refer Business Partner No. 5000006317 on the name of Shri U. C. Pandey, B-331, Kendriya Vihar, Sector-51, Noida, Since we shall be out of India upto 10th November, the house will be locked and there will not be any consumption of PNG. This is for your information please. Thanks
U. C. Pandey
Ph 9818002676/ 0120-2480343.

Reply
Customer care male
Mr. R K Arya CallsMay 16, 2016

Mr. R K Arya On Phone To Igl India Service
Refer bp no. 5000037659. after depositing the money on line, arrears with late payment appearing continuously in the recent bills. put the complaint on customer care and also incharge, nodal officer, appelate authority, no response. md of igl is requested to kindly look into this aspect to address the long pending issues. there is no response on telephone. request to resolve the wrong billing issues.

Reply
Customer care male
Mr. Bhupinder Dhingra CallsApr 27, 2016

Mr. Bhupinder Dhingra On Phone To Igl India Service
i have complaint so many times but igl ignore my b p no is 4000081468 regarding billing. i surprised u have raised bill for the period 2/10/2015 to 28/11/2015 bill no 100014392240 dt 14/12/2015 rupees 2122. 24 its very high meter reding mentioned in this bill is as above mention period closing reading is 491. 000 but today (27/04/2016 is 498. 800 than i have deposited bill but u don't adjust and i have received message today for payment rupees 2294. 71 please check my meter and clear this problem.

Reply
Customer care male
Mr. Rajesh Sharma CallsApr 22, 2016

Mr. Rajesh Sharma On Phone To Igl India Service
I have applied for new PNG connection, through your DMA M/S YOGMAYA and CO. On dated 23/03/2014. Receipt np is 53673 and Registration form number is 525554. I have paid Rs. 6000. Through cheque no-317740. I did not get PNG connection in spite of pipe line laid in front of my kitchen. Please intimate the status of my application.

Reply
Customer care female
Ms. Sandhya Tewary CallsApr 20, 2016

Ms. Sandhya Tewary On Phone To Igl India Service
My recent bill shows a payment due of Rs. 1595 with a meter reading of 296, however the picture in the bill clearly shows my meter reading is 239. There is some incorrect meter reading at your end which needs to be rectified. It has been motre than two months that i have been following up withy you people, but no resolution. Even the escalation numbers are never picked by the noadl and applette authorities. Though I have been told by your call centre executive that he cannot tell us as to when the problem can be solved. Sandhya Tewary
9810844562.

Reply
Customer care female
Ms. Poonam Prasad CallsApr 19, 2016

Ms. Poonam Prasad On Phone To Igl India Service
IGL Complaint Unit, Requested for a new IGL Domestic gas Below are detailsName : Poonam Prasad BP No. : 4000405988Lead No. : 8800163536Mobile No. : 9811523855For above New Connection Feasibility check passed on 30-Mar-2016. Later as per process I provided Application form, Photocopy of the Sales deed and Crossed Chq. (Rs 6000/-) send via First Flight Courier (Consg. No W991B2008773) on 01-Apr-2016 and received to IGL Office R K Puram on 02-Apr-2016. Still there is no update from your side for generation of Contract Account No (CA No). Please look into this matter and Install new connection ASAP. Thanks, Poonam Prasad .

Reply
Customer care male
Mr. Rohit Sachdeva CallsApr 02, 2016

Mr. Rohit Sachdeva On Phone To Igl India Service
Your helpline number 18601801817 is always busy whenever i try to contact. I had requested for relocation and resumption of supply almost a month back, but no body seems to respond. My mobile number is 9810553656 and BP number is 4000265185.

Reply
Customer care male
Mr. Chandan Singh Rawat CallsApr 01, 2016

Mr. Chandan Singh Rawat On Phone To Igl India Service
Hi, I would like to bring your kind notice that my side wall having huge crack and and urgent require to reconstruct. I humble request you to Please move the PNG pipe line rout which is going through My house rooftop boundary wall and side wall. It is technically feeble condition and may be any incident happen in future. Hope you will give a quick respond on to above matter.

Reply
Igl India Customer Service Care Phone Number 256348
Mr. Munish Chauhan CallsMar 02, 2016

Mr. Munish Chauhan On Phone To Igl India Service
I M NOT GETTING MY BILLSON TIME. PAST THREE MONTHS I HV NOT RECEIVED ANY BILL. THEN HW I CAN MAKE THE PAYMENT ON TIME. IF U HV CHARGE ANY LATE PENALTY IN PENDING BILL AMOUNT PLS RECTIFY AND CLEAR OFF THE PENALTY. BECAUSE I M NOT RESPONSIBLE FOR THE LATE PAYMENT. PLS DO THE NEEDFUL AND CREDIT THE SAME IN MY ACCOUNT OR ADJUST IN FURTHER BILL.

Reply
Igl India Customer Service Care Phone Number 252248
Mr. Sanjiv Bhalla CallsJan 25, 2016

Mr. Sanjiv Bhalla On Phone To Igl India Service
How long need to wait to get air filling facility at sarita vihar cng filling station. The written complaint in this regard have already pending in their complaint register since July 15th, 2015. And have conversation with Col. SONI and IGL personnel Mr. Ishan SIngh.

Reply
Igl India Customer Service Care Phone Number 251919
Mr. Usha Rana CallsJan 21, 2016

Mr. Usha Rana On Phone To Igl India Service
This is regarding my connection of gas pipe line my reference No. Is 2015438173 dated 09/09/2015. I have completed registration on same day. (09/09/2015). Your worker had come for few times here at place which is B-9/147 IIND floor sector-5, ROHINI ND. 110085. They see the location and go back. Why so. Have deposited amount Rs. 6000 cheque number 058734 dated 09/09/2015. I just wanted to know why this connection not had done so far?.

Reply
Igl India Customer Service Care Phone Number 250855
Mr. Roshan Lal Taank CallsJan 11, 2016

Mr. Roshan Lal Taank On Phone To Igl India Service
my connections got disconnected on saturday 09. 01. 2016 due to non payment, now i am trying to know how it can be reinstalled again but from last two days not even a single customer care number is responding. all the numbers are either showing busy or nobody is responding. even in your r. k puram office nobody is picking customer care number. from last four hours, what is the use of providing a no. where nobody will pick up the call. my business partner no is 4000138927 it is in the name of my owner mr. ram palmy contact details are 8860626039 / 9953305903 and email id is roshanlaltaank@gmail. com , rosshan18@gmail. com.

Reply
Igl India Customer Service Care Phone Number 247523
Ms. Manju Sharma CallsDec 10, 2015

Ms. Manju Sharma On Phone To Igl India Service
Dear sirwe have paid our IGL bill in advance, but we get a new bill with late panality. The details are as follows: -BPO- 7000061220Name- Manju Sharma Invoice number 100013553104Invoice date- 01/09/2015Due date- 22/09/2015Amount- 61. 44/-Bill payment details:-Deposite at-. Kotak Mahindra BankDate- 15/09/2015Amount- 500/-Note- Copy of receipt is attachedThen we get a new bill. The details are as follows:-Invoice number 100014099673Invoice- 30/10/2015Previous balance- 61. 44/-Previous payment- 00Charges for gas- 430. 65/-Late payment- 1. 23/-Arrears- 61. 44/-Total due- 493. 32/-Our advance payment is not deducted from our present bill and the last date for bill payment is 20/11/2015. So solve this matter on urgent basis and clear our bill immediately. Thanks and regardsManju Sharma 9810596662.

Reply
Igl India Customer Service Care Phone Number 245388
Ms. Meenu CallsNov 20, 2015

Ms. Meenu On Phone To Igl India Service
We purchase new gas chullaha, but some how any problem we not able to install the gas chullaha and your customer care number is not connect always we trying three days continue. Please send to your customer boy from this address given below:Sector-C-340 Albert Square DIZ Area Mandir Marg Thana, Gole Market New Delhi-110001Ph. 9968154030.

Reply
Igl India Customer Service Care Phone Number 243110
Mr. Mohd. Ahsan Rizvi CallsOct 28, 2015

Mr. Mohd. Ahsan Rizvi On Phone To Igl India Service
We have not received the bill since five months and whenever we are dialing the customer care number nobody picks the call. Below mention are the details:Business Partner number is 7000082377 User Name: Mohad. Ahsan Rizvi. Kindly check as we will not pay the late payment charges as the problem persists from your end. Thanks and Regards, Ahsan Rizvi.

Reply
Igl India Customer Service Care Phone Number 243105
Ms. Arti Kaul CallsOct 28, 2015

Ms. Arti Kaul On Phone To Igl India Service
We have not received the bill from last two months and whenever we are dialing the customer care number nobody picks the call. Below mention are the details:Business Partner number is 5000049468User Name: Basanti DharKindly check as we will not pay the late payment charges as the problem persists from your end. Thanks and Regards, Arti Kaul .

Reply
Igl India Customer Service Care Phone Number 243013
Ms. Prem Lata Yadav CallsOct 27, 2015

Ms. Prem Lata Yadav On Phone To Igl India Service
Dear Concern, we are using IGL connection (Business partner number 5000057683) since last three months and have received the first bill which is incorrect as per our readingSee attached picture of current meter reading taken on 22. 10. 15 which is nine and the bill we received showing reading 30, but this is impossible at any how, see also attached bill. So please consider our request on top priority and revert what best can be done to receive the correct billThanks in advancePrem Lata Yadav .

Reply
Igl India Customer Service Care Phone Number 241851
Mr. Manish CallsOct 14, 2015

Mr. Manish On Phone To Igl India Service
Not getting bill on time or not even message. How can we make the payment on time. Mote then that portal also changed and old userid password not working. New portal required email addresses registered. Customer care numbert work. So all the ways closed to know the bill amount.

Reply
Igl India Customer Service Care Phone Number 241721
Mr. Rishi Kumar Agrawal CallsOct 13, 2015

Mr. Rishi Kumar Agrawal On Phone To Igl India Service
I have deposited all the papers and final bill payment to IGL bhawan New Delhi four month before For refund of security of PNG connection ID 7000039154 in the name of Rishi Kumar Agrawal Sc-190 shastri Nagar Ghaziabad U. P. I have contacted so many times in customer care every times same reply received your case is underprocess. How can I get back my securirty. I cannot understand. Please take action immidiately in this regard. My phone number Is 09953562469.

Reply
Igl India Customer Service Care Phone Number 241044
Mr. Anil Kumar Sharma CallsOct 06, 2015

Mr. Anil Kumar Sharma On Phone To Igl India Service
Sir/Madam, I'm Anil Kumar Sharma and my BP No. Is 7000085021. I have sent the request to your customer care for re connection of PNG on 12. 09. 2015 and its request number Is 9900026345, but after so many telephonic discussion the request has not been fulfilled till today. According to your customer care representative its lying pending with your marketing department. So please do the needful at the earliest. Thank You.

Reply
Customer care male
Mr. Sudeep Roy CallsSep 28, 2015

Mr. Sudeep Roy On Phone To Igl India Service
Your customer care numbers are never reachable. What is the point of showing a fudged chart?No one in the customer support staff including the appellate authorities staff are reachable. Mails to Ks. Nidhi Joshi bounce back because the mailbox is full. Whom are we supposed to contact?This is absolutely ridiculous and appalling. I wanted to get my email ID updated so that I can pay my bill. It is just an impossible situation.

Reply
Customer care female
Ms. Anu Mehta CallsSep 27, 2015

Ms. Anu Mehta On Phone To Igl India Service
i have not received last three bill all three complaint no mkt 20151945300 dt 19-05-2015 mkt 201521393164 dt30-07-2015 9900031307 dt 19-05-2015 all your customer care executive said i have send yore duplicate bill i don't want d bill every time if your bill generated on 10th of every month way bill no come on time in ours home i request you please send ours bill on time before two week before last bill dt please resolved this problem should ithink next bill come on time my b p no 1000127593 mobile no 9873232060.

Reply
Customer care male
Mr. Amit CallsSep 23, 2015

Mr. Amit On Phone To Igl India Service
I have been trying to lodge a complaint for the leakage of the gas. It has been more than an hour that I have tried called customer care and other contact numbers, but no one is picking up the phone. Is there any one in this department who works? The number are provided only to fulfill the formality?Customer care support: 23356507, 91-11-46074607, 18601801817Customer ServiceIn charge Ms. Nidhi Joshi011 -46074806nidhi. Joshi@igl. co.in.

Reply
Igl India Customer Service Care Phone Number 237803
Ms. Promila Jain CallsSep 08, 2015

Ms. Promila Jain On Phone To Igl India Service
This is Promila Jain my business partner number is 4000341136, MY COMPLAINT IS we were applying for new connection my registration Farm no 687879 we made the payment for 6000 for new connection through cheque 792325 OBC BANK laxmi Nagar east Delhi DATED ON 9/5/15, but technical staff told us there is add issue after giving all information as required we are not receive any service from your site, we are facing problem from three four months please attend it as soon as possible, we also continuously try to contact to your customer care.

Reply
Igl India Customer Service Care Phone Number 232757
Mr. Uc Tyagi CallsJul 20, 2015

Mr. Uc Tyagi On Phone To Igl India Service
I have received excess bill of 2487/-. This is hugely in excess of my usual billing which is of the order of 300-400. My BP number is 5000025746. I have lodged a complaint on your customer care, but no follow up has happened even after seven days. Please resolve.

Reply
Customer care male
Mr. Mukesh Gupta CallsMar 02, 2015

Mr. Mukesh Gupta On Phone To Igl India Service
I had applied for new PNG Connection vide REG Form No. 676152 on 30. 11. 2014 and paid rupees 6, 000/- vide Cheque No. 793374 drawn on ICICI Bank, Sahibabad, Ghaziabad. Later on, the Technical Staff advised that connection could not be done due to technical reasons and got signed an application for Refund of rupees 6000/-. It has been over a month that Refund is not made. Services of IGL are not satisfactory at all. Pl refund rupees 6000/- without any further delay. Mukesh Gupta, 2-A, 99, Nehru Nagar, Ghaziabad. ( UP ). Pin Code- 20101, Mobile 8800693480.

Reply
Customer care male
Mr. Ajay Singh CallsDec 26, 2014

Mr. Ajay Singh On Phone To Igl India Service
Business partner number 5000034483Radha rani17-d/d-4Udyog viharSector 82Noida 201304-mobile number is 9899281671. I am doing my complaint from last 4-5 months or you can say from last bill. I didn’t get any resolution from IGL. In my November bill they were added visit and new stove charges (150 140) Rs 290. Even I was never called any one to change stove. So I logged the complaint in online portal, but they were closed it without resolve it. Then I called IGL customer care to report the extra bill problem and they said. Sir pay Rs 709 and rest will adjust automatically. And I done it, Now on December bill its came as arrears and when I call customer care then they say. You have to pay it. It’s your arrear. What the hail it is. What I have to do it Attached bill for your reference Thanks, AjaySingh.

Reply
Customer care male
Mr. Virender Kapoor CallsDec 16, 2014

Mr. Virender Kapoor On Phone To Igl India Service
We have not received any Bill from Igl office. They have sent message on my registered Mobile number9811018988 Two BP number 4000183468 and 4000258350. I am not understand which BP number is my. On 22-11-2014, I have sent my reading on your registered Whatsap number with reading photo of our meter. Yesterday we again two message received on both BP number for amount of Rs 1100-00. Please look this mater urgently and resolve this the same.

Reply
Customer care female
Ms. Neha Makin Puri CallsDec 05, 2014

Ms. Neha Makin Puri On Phone To Igl India Service
We would like to stop gas inflow and remove the pipes as we are renovating our kitchen. Our address is s 429 gk one opposite Shiv Mandir, phone number 9899028211, 9810170144. Kindly attend to it . Urgent basis, i have been trying to connect on all your numbers since yesterday, however unable to connect. Regards,
neha.

Reply
Customer care male
Mr. Md Ale Imran CallsNov 10, 2014

Mr. Md Ale Imran On Phone To Igl India Service
I am Md Ale Imran. I have applied for Igl pipe line gas connection on date 31-10-2014. For IIT Delhi Hauz Khas Quarter number -B-18/D-2, but it has not been provided yet. So please consider my complain and provide me connection as soon as possible. For it i shall highly grate full to you. SincerelyMd Ale Imran8750337884Employee Id is 27010.

Reply
Customer care male
Mr. Anil Kumar Chopra CallsNov 05, 2014

Mr. Anil Kumar Chopra On Phone To Igl India Service
I lodged a complaint with C.C that Igl sent to us is incorrect and the same may be amended. No one came to check actual reading. It seems department is busy. Today reading is 00160. Kindly send amended bill. When Your person will visit to verify the reading. My BP number is 1000128155.Hope some action will be taken.

Reply
Customer care male
Mr. Sowan Singh Rawat CallsOct 31, 2014

Mr. Sowan Singh Rawat On Phone To Igl India Service
Recently (2 month back) IGl gas pipe line service is installed at our home, but we did not get the bill of the gas service yet. So please provide us the bill for the payment. Our address is : A/5-80 (Second floor) Sector 17 Rohini New Delhi - 110085. Land Mark - near Muskaan Apartment Regards,
Sowan Singh Rawat 9873343102.

Reply
Customer care male
Mr. Sunil Lakra CallsOct 29, 2014

Mr. Sunil Lakra On Phone To Igl India Service
I have a connection of IGL and my BP number is 4000224998, which is not in use and meter reading is zero, but the current bill say it had been used 250.55 and my bill amount is Rs. 6,600. This is my first bill after one year six months. Please tell me how you make my bill of this amount.

Reply
Customer care male
Mr. V.p.bhargava CallsAug 06, 2014

Mr. V.p.bhargava On Phone To Igl India Service
Dear Sir,
I am col. V. P. Bhargava resident of vikas kunj, vikas puri, new Delhi-18 today in our society png not available.
Please check this matter at the earliest.
Thanking you,
Meter number 2282251
Business partner number 4000130574.

Reply
Customer care male
Mr. J.p.jyoti CallsAug 06, 2014

Mr. J.p.jyoti On Phone To Igl India Service
Dear Sir, your help line number 011-45195959 probably no more exists. 011-46074607 keeps us on hold for very long duration before it is disconnected. Zonal emergency number 8130995003 remains busy. Control number 011 24506084 not responding. I am business partner no, 1000076196, j-1, priya apartments vikas puri, new Delhi.
We have no gas supply since 6am of 06 August 2014. Since morning i am trying the aforesaid numbers without getting any response. Should i expect help from your end now.
JP Jyoti
Mobile number 9910554653.

Reply
Customer care male
Mr. Himanshu Jashola CallsJul 21, 2014

Mr. Himanshu Jashola On Phone To Igl India Service
Hi, so far i was using two burner gas with igl pipeline, now i bought four burner gas, but i am not able to connect it with gas pipeline,kindly arrange engineer's visit to my place
Himanshu c/o mr Chandra Shekar
G302, Udhyog Vihar Cghs Apartment, Plot No 12, Sector 22, Dwarka, New Delhi 75.

Reply
Customer care male
Mr. Deepesh Kumar Arya CallsJul 17, 2014

Mr. Deepesh Kumar Arya On Phone To Igl India Service
Hello all,

I applied for a connection on 11-June-2014, but till date no one turned up, my reference number is 201 42 49 882 and this connection is on the name of my mother mrs. Saroj singh. I request you to kindly take action on the same and resolve this issue at the earliest.

Thanks and regards,
Deepesh Kumar arya.

Reply
Customer care male
Mr. Dr R K Bhan CallsJun 27, 2014

Mr. Dr R K Bhan On Phone To Igl India Service
I have been getting excessive billing for the last two billing cycles. Ever since the igl connection was activated on 16sep 2011, my bill was as expected. Although, nobody used to come for taking the meter reading, however the bills were showing expected consumption. My consumption based on the data from the date of installation viz. 16-09-2011 to 16-11-2014 is 281. three scm for 658 days which means average 0. 427 scm/day or 12. 802 scm per 30 days or 25. 650 for 60 days.
However, since the last billing cycle on April 2014. My consumption has been shown more than six times than the average of last three years since 2011 as mentioned above.
I complained to igl last month for the checking of possible leakage in my line. A person from igl visited and said my gas line and gas stove was ok and there is no leakage.
However, to my shock, i got the next bill of rupees 4852/- on 09-06-2014 with due date of 23-06-2014 showing even further increased consumption of 115 scm.

Reply
Customer care male
Mr. Anoop Kumar Pachori CallsNov 04, 2013

Mr. Anoop Kumar Pachori On Phone To Igl India Service
My business partner number is 5000026739, Connection Object Domestic date of installation is 13.07.2013.Initial meter reading was 0.088M3.

I received a Estimated invoice number100007934013 dtd 10.10.2013. Estimated current readings shown in the invoice for the period from 13.7.2013 to 7.9.2013 is 28.23 and from 0.09.2013 to 29.09.2013 is 39.09 scm.Total quantity consumed is shown as 39.00SCM.

Where as the actual reading on 05.11.2013 is 19.94 SCM.

My complaint is that why the invoice is not prepared based on actual consumption which is @4.5 scm per month.Kindly refund my payment for extras scm charged from me.I may not get the payment from company if I vacate the flat in next month.By the end of this month also the consumption will not cross more than 22.00 SCM (13,07.2013 to 30.11.2013). Kindly take the notice of such complaints and instruct the concerned officials to take readings on regular basis for making the invoices. Kindly refund my excess payment charged for 19scm.

Reply
Customer care male
Mr. KANHAIYA CHHAPARIA CallsNov 02, 2013

Mr. KANHAIYA CHHAPARIA On Phone To Igl India Service
My reference number.: 2013114800 Date of registration: 14/09/2013 I submitted following papers:-
1.Application for Registration and supply of Domestic Piped Gas.
2.Terms and Condition duly signed.
3.Undertaking.
4.Cheque no.380101 dated 21/10/2013 for Rs.6000/-towards
security deposits (refundable).
5.Copy of elect.bill.
6.Cpopy of PAN.
Please acknowledge receipt and supply gas at Flat no.A-2,306 Plot no.72 Milan Vihar Apartment Patparganj
New Delhi Pin-110092 also tell at what time you get connection of gas email or mobile.

Reply
Customer care male
Mr. Suresh Kumar Sharma CallsOct 07, 2013

Mr. Suresh Kumar Sharma On Phone To Igl India Service
Dear Sir,
I received (B.P.NO.4000003286,)billvide invoice number100007746896 dt.17.09.2013.
As per bill total consumption for the period 16.06.2013 to2.09.13 is shown as148 SCM and average consumption is 37.42SCM/Month,which is on higher side.As on date the meter reading is 824.86 which means the consumption of 35 days is only 15.70SCM.
Moreover from the date of Installation of PNG connection(since2008)total consumption is 824.86.It seems that there is some mistake in calculating the period resulting in excess billing.You are therefore requested to revise the bill& send revised bill for payment.
With Regards
S.K.Sharma
9313553189
e.mail :suresh_sharma_48@yahoo.co.in

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Customer care female
Ms. Nalini Deka CallsSep 29, 2013

Ms. Nalini Deka On Phone To Igl India Service
Dear sir

I am trying your customer care numbers, but nobody picks the mobile number given on website and the customer care number 011-4519559, gives a busy tone. my Stove was leaking gas and I switched off supply immediately. The burner has been changed, kindly refit my pipeline and check my pipeline as well. Kindly respond as soon as possible as Iam going without my meals.

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Customer care female
Ms. BHAVNA RANI CallsSep 27, 2013

Ms. BHAVNA RANI On Phone To Igl India Service
MY BPNO.IS 7000049495 I AM NOT GETTING MY BILL SINCE THE CONNECTION IS STARTED BECAUSE OF THIS I AM NOT BEEN ABLE TO MY CONSUMPTION PER MONTH.KINDLY ARRANGE TO SEND BILL ON MY ADDRESS.I HAVE ALREADY MADE PAYMENT FOR rupees 500/- FOR FIRST TWO MONTHS.SINCE I AM NOT GETTING MY BILL IT IS VERY DIFFICULT FOR ME TO REALLY KNOW ABOUT MY CONSUMPTION SO PLEASE LOOK INTO THE MATTER AND SOLVE MY PROBLEM. 4G82

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Customer care male
Mr. Mrityunjay Prasad Chakraborty CallsSep 12, 2013

Mr. Mrityunjay Prasad Chakraborty On Phone To Igl India Service
REMINDER
The following draft was sent few days back, but got no reply. Kindly revert back at your earliest. Thank you, Dated 12.09.2013
Dear Sir, I,Mrityunjay Prasad Chakraborty, had applied for domestic PNG connection at B-87/3/UG-1, Dilshad Colony, Delhi-110095 vide registration No.174595, B.P. No.4000035167 Ch.no.357051 Dated 11.1.2009 for Rs.5000.00 Till dated neither I got the connection though persons staying just opposite to my residence have got the connection since long time nor I got my money back.I have not got any feedback from your end. You are requested to kindly look into the matter at your earliest. Thank you mobile number.- 9810990982, EMail- mpchakraborty1961@gmail.com

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Customer care male
Mr. Mrityunjay Prasad Chakraborty CallsSep 02, 2013

Mr. Mrityunjay Prasad Chakraborty On Phone To Igl India Service
Dear Sir, I,Mrityunjay Prasad Chakraborty, had applied for domestic PNG connection at B-87/3/UG-1, Dilshad Colony, Delhi-110095 vide registration No.174595, B.P. No.4000035167 Ch.no.357051 Dated 11.1.2009 for Rs.5000.00
Till dated neither I got the connection though persons staying just opposite to my residence have got the connection since long time nor I got my money back.I have not got any feedback from your end.
You are requested to kindly look into the matter at your earliest.
Thank you
Mob. No.- 9810990982, EMail- mpchakraborty1961@gmail.com

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Customer care male
Mr. Ashok Chandra Agarwal CallsAug 21, 2013

Mr. Ashok Chandra Agarwal On Phone To Igl India Service
My B.P. Number is 6000002517. I have not received the bill for PNG since November 2012. No body has come to take the meter reading also. SMS is sent without bill for payment. I have shifted from this house to another house and there is no consumption on this connection.
I have given feed back to IGL and sent mail to customer care, but without any response.
The phones of customer care, nodal officer and appelant Authority are also not responding to the call as the call remains unanswered

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Customer care female
Ms. Bhaiya CallsAug 16, 2013

Ms. Bhaiya On Phone To Igl India Service
BP number 4000063716, even after amny assurance and SMS, no connection installed. Customber care just give false assurances nothing elese. Some they say will get connection within 3-4 days some times you will get refund. The God now how company is being run by employee. We are being harrassed mentally and physically and moneywise. please help and call to 9873701001

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Customer care male
Mr. Vijay Bajpai CallsJul 16, 2013

Mr. Vijay Bajpai On Phone To Igl India Service
I had applied for PNG connection in on 31/3/2013 and my request number is 201365415.So far the connection has not been activated nor your office near Kasana in Greater Noida able to confirm by when my PNG connection will be activated.Please confirm me the status of my request and by when is my PNG connection likely to be activated.

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Customer care user complaints