Airasia Kl Customer Service Phone Number

Phone Number of Airasia Kl is +60 3-7885 2585 .
AirAsia is a Malaysia based airlines. It is one of the major airlines of Asia region. The airline has subsidiaries in neighbor countries of Malaysia. Fleet of the airline consists of 120 airplanes and provides services to about 88 locations. 'Tune Group' is the parent company of 'AirAsia airline'. Corporate office of the airline is situated in Petaling Jaya city of Selangor, Malaysia. 'Kuala Lumpur International Airport' is the main hub of this airline. Live chat facility can be used by customers for any flight related queries. Special flight offers are available for frequent flyers.

Contact Numbers and Timings of Airasia Kl

Contact Number of Airasia Kl for All Common Inquiries
Phone: +60 3-7885 2585
Contact Number of Airasia Kl for All General Support / Services
Phone: 1600 85 8888
Monday to Sunday from 9am to 6pm (GMT+8).

Services Of Airasia Kl

  • Web Check in which includes departure time of flights, traveling of those passengers with infants, Check In service for ill and diseased persons.
  • Information regarding Traveling.
  • Book flights like Schedules and status of flights.
  • Baggage information such as check the lagguages, check the dangerous goods, sports items, etc.
  • Information regarding the fares charges,options of seats like flat bed,etc.
  • Business related services like travel agents, corporate sector, etc.

Airasia Kl offers the good and innovative service through their employees who works passionately and dedicatedly as a team work. The Airasia Kl offers the safety and security to the passengers baggage's. They attains the zero accidental records because they provides the proper training to their service providers.They offers the new and innovative business proposals for the comfort ability of the users.The Airline offers the safety through the usage of new and technological products.Airasia Kl becomes the world best and cheapest cost of airlines and reaches about 100 places, and also offers the weekly cheap fares to their users. For more support dial: +60 3-7885 2585

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Airasia Kl Address

The address of Airasia Kl is Kuala Lumpur International Airport, Sepang, Selangor, Malaysia.

Airasia Kl Website

The Website of Airasia Kl is

Airasia Kl Customer Support Service Phone Number

The customer support phone number of Airasia Kl is +60 3-7885 2585 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of Airasia Kl Service Center and Airasia Kl customer service phone number is given below. The helpline of Airasia Kl customer service phone number may or may not be toll free.

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Airasia Kl Phone Number Customer Service

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Airasia Kl Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Meera CallsMay 28, 2019

Mr. Meera On Phone To Airasia Kl Service
Hi the customer service number is saying that it is Rapid KL number
Why is it not updated?.

Customer care female
Ms. Yee Siew Lan CallsMay 01, 2015

Ms. Yee Siew Lan On Phone To Airasia Kl Service
My iD number 1220010485 my email, , i been flight with airasia since 2010, to surabaya, , shenzhen, guangzhou, osaka, macau in these few year, but i cannot collect points, i tried many times and failed to log in. Airasia customer sent me many times to reset temporary password also can not log in.

Customer care female
Ms. Tan CallsOct 05, 2013

Ms. Tan On Phone To Airasia Kl Service
Why it is so difficult to call airasia ? Why the information on yhe website bringing peopke round yhe world, but didn't get the answers ?

It is because you do not know what challenges your customers facing and the inconvenient and you do not your customers need and you do not know your business details enough

Customer care male
Mr. Chandika Peiris CallsSep 16, 2013

Mr. Chandika Peiris On Phone To Airasia Kl Service
Case Number CAS-2870804-ZBRPSG

I had a booking for three passengers with Air Asia (booking Number S69G9P) and due to flight rescheduling by Airasia we could not make the trip. On repeated appeals, Atiqah Abd Jalal, Airasia sent an E-mail in December 2012 offering a credit account. I was informed I could utilise on a later date and re-book within 90 days. That e-mail explained the procedure to follow and I was told to provide the member ID.
I sent my member ID which is 6860049210 and awaited a response which never came.
Then Airasia cancelled its flights to Sri Lanka and I didn't receive any response although I sent many messages through Ask Air Asia.
Can you please forward this complian to relevant authorities and do the need ful and credit the amount to my credit card, as Airasia do not fly to Sri Lanka.

Customer care female
Ms. Hoang Thi Thu Son CallsSep 06, 2013

Ms. Hoang Thi Thu Son On Phone To Airasia Kl Service
This is Hoang Thi Thu Son from VN, i lost my luggage at below shop and couldnt bring it to VN on flight AK1366/Sep.03 and AK/Bali confirmed to send it to VN once its found, his name is Ario Eddy, he gave me to email addresses:;;, but my emails did not reach them.

I did the report at AK/Malaysia too and his name is Gritharan, email, but he doesnt reply my email

Please help me to provide contact details of AK/Bali so that I can contact them to send my luggage to Vietnam.

Shop airport 504.
Npwp: 01.341.887.6-062.000
JL jend Sudirman kav 60, Jakarta
invoice number63582
Salesman id is 3108 chintya defrian
GRP 03015 pax four nation 06 TA 999

I will scan my passport and report. Please kindly help me on this case.

Customer care male
Mr. DBSP CallsSep 02, 2013

Mr. DBSP On Phone To Airasia Kl Service
continue; she said " go to the customer service counter over there and tell them your problem". it was 15 mins before the departure of my flight.i went to the counter mentioned, and saw people queing, i ask myself shud i wait for my turn??? ( in this case someone who can authorized my problem shud have go tgether to speed up the process) and i tried to find the staf again, but she was gone. finally, not knowing what to to, i gave up. i missed the flight. this caused me a great loss( rm3000 plus), because my next flight is also messed up and i went a lot of trouble to fix.
so my complaint was actually, the staff wasnt helpful at all. its like if possible they do not want to help the customer where it shud be the opposite.
its similar to watching dying people and saying "hang on there" without doing anything.
so, if they have told me kindly told me the solution earlier, maybe i wud have made it. i hope this wont happen again.

Customer care male
Mr. DBSP CallsSep 02, 2013

Mr. DBSP On Phone To Airasia Kl Service
so i continue. the staf said that it was closed 5mins ago. i pledge her to help. she said she cant do anything. this part i understand, but i explain that i cant afford to miss the flight.( bcause i have another continuing flight on the same day). this is what she answered, " thats your own problem". i basicaly ask what shud i do? and she said you can go and board the flight if you want. then i asked what will happen to my baggage? she said, "i do not know". i became more panicked. as the boarding gates is closing soon. actually i just want to board the flight and i can wait for the baggage to arive later, but the staf refuse to help. i went out and called every friends i knew and asked what shud i do. and finnaly my mother asked the staf to talk wit her on the phone. my mother begged to the staf to help me. and the staf said this, "actually you can go for the flight and someone will help you to send your baggage on the next flight". then i ask what shud i do?- next

Customer care male
Mr. DBSP CallsSep 02, 2013

Mr. DBSP On Phone To Airasia Kl Service
hello air asia. i want to post some of the difficulties i had yesterday related to air asia service. this is not about the airplane conditon, airport condition etc. this is about how airasia staffs( not everyone of course) treat their customers. let me begin, first of all i bought air asia ticket to chiang mai. the flight schedule was on 1st September at 0655am. i checked in using their website at around three am. i reached the airport at 415am. i looked for my flight schedule on the screen. and i saw it, but the flight status is not updated( eg, open for checked in, boarding, check in counter etc). so i waited. 5am, i went and check again, still nothing. 6am i went and check, nothing. so i thought that the flght is delayed or smthing, but 620am, i went and checked again it says boarding. and i panicked. because i still need to drop my bagage. so i went and ask around and finaly reached the counter for bagage drop. but, the staf said that its already late. -i will continue in the next post

Customer care female
Ms. bella CallsAug 30, 2013

Ms. bella On Phone To Airasia Kl Service
do not understand why they can make this silly mistake, worse part none seems even care. Try to contact Air Asia in Surabaya, none pick up the phone. The service is really bad...

Customer care female
Ms. Bella CallsAug 30, 2013

Ms. Bella On Phone To Airasia Kl Service
we send cargo from China to Indonesia, and some how AK kuala lumpur put our name in mawb wrongly. Now our goods stuck can not clear due this mistake made by AK kuala lumpur. While AK Indonesia action is so slow. Please responsible on this matter, as we will claim to AK for this mess mistake.

Customer care male
Mr. dave CallsAug 11, 2013

Mr. dave On Phone To Airasia Kl Service
Why very difficult to contact airasia customer service??
Do you have service for 24hrs??
How in emergency care we should call you???

Customer care user complaints