Michael Kors Customer Service Number Delineated Here With Complaints and Reviews
Ms. Ann Morash On Phone To Michael Kors Service
My name is Ann Morash , I purchased a purse in August of 2017 and I seem to be having trouble with the zipper. Once it is closed it is hard to get open, but not all the time. I am afraid that if I pull too hard that it will break. 35F6GTTT9L Navy Leather Tote.
Reply
Ms. Bonnie Ratliff On Phone To Michael Kors Service
My name is Bonnie Ratliff I bought Riley 30T6srls3s Dark Dune Lg Satchel Leather Please send me a up updated list of purses that I'm supposed to choose from. I've never received anything from anyone showing me your updates. I sent my handbag and it couldn't be fixed. Anyway I need to see the purses in order to see what you have to offer me as a replacement for the purse that I sent back to you could you please send it to my email address would be nice to hear something from someone. My email is bonbon5353@yahoo.com Thank you.
Reply
Hii there,
My name is Smruti from India. I bought a Michael Kors (Model No. 5128) watch online from a shopping web site WWW. KOOVS. COM two months back. I am facing problem with the watch as it stopped working. I have mailed the KOOVs customer care, but they asked me to contact the Michael Kors Customer Care. Please let me how to go about it.
Reply
Ms. Diane Sciortino On Phone To Michael Kors Service
Whilst in New York late last year my parents bought me a MK leather handbag from Macy's in Herald Square. Unfortunately since a couple of months ago, the leather colour is coming off and the bag has three faded spots. Unfortunately I live in Malta and was not able to return the bag to Macy's in New York. I would appreciate if you could advise the way forward in instances like this.
Reply
Ms. Meshgan On Phone To Michael Kors Service
Faulty in the bag, some parts have gone black, zip not working.
Reply
Ms. Pamela Kelly On Phone To Michael Kors Service
Hi, I was in one of your stores, 7th Avenue, Calgary, Canada and I purchased a bag. However I also wanted another one, but my husband was with me, (you know what there like, rushing you and tuting about spending money on two bags, you can not used at the same time. All that rubbish). I wanted to buy the Sloan Quilted Black handbag, now I am home I have gone on your website to order it online and sadly you do not ship to England (devastated). Is there anyway I can buy the bag and you can ship into another store local or I can maybe pay any additional shipping costs?Many thanksPamela Kelly (Desperate Bag Lady).
Reply
Mr. Kiran Kumar On Phone To Michael Kors Service
I did not get complete shipment. I ordered three products, but only received one. My order reference number Order 1111323. Please check and send the other two products as soon as possible. Thanks.
Reply
Ms. Nuala Carey On Phone To Michael Kors Service
It's a query-I bought a MK dress, but the gold chain broke I'm just wondering who I contact about getting a replacement as the dress is not current stock so I cannot return and I want the dress as I love it.
Reply
I am a customer of Michael Kors. On 17/4/2015 I was in your store in Dundrum, Dublin 16 and I purchased a dress for € 175. The sales assistants were pleasant and when doubtful about purchasing it, they advised me I could get a refund within 14 days from date of purchase. This decided me to buy. However, I changed my mind and returned before my 14 days ran out to get a full refund. I was advised that the policy of Michael Kors is exchange only within 28 days; an exchange was offered, but that was not the condition under which I purchased. This is a case of someone being misinformed or not knowing the company policy and as it turns out I, the customer am paying the price. I have purchased many times in Michael Kors and I was never once informed that there is no refund policy. I would never have purchased the dress, if I thought a refund would not be forthcoming because I knew I was not convinced. Please honour the conditions under which I purchased so that I might be in receipt of a full refund.
Reply
Mr. Robert Hilson On Phone To Michael Kors Service
My wife purchased a MK rose gold watch - 8096/ 29516001 - about two and a half years ago for my 60th from Watch Hut we think. I went to use it on Sunday and found that it was not working. Took it to a reputable jeweler today only to find out a new battery was not required - JUST A new movement.Any comments please. Thanks in advance. Rob Hilson.
Reply
Last weekend I had a city trip to Paris (France) with my wife and we bought two Micheal Kors handbags (on March 27th), one for my wife and one for my daughter (she did not join us) in de Michael Kors in store in Le BHV/Marais. At home in Amsterdam (Netherlands) we discovered that we bought the right model, but unfortunately the wrong size for my daughter. We would like to exchange the wrong size for the right one in Michael Kors shop Amsterdam (PC Hooftstraat), but due to the fact that we bought the handbag in a Michael Kors in-store in Le BHV/Marais in Paris, they told us that this is not possible to echange this in The Netherlands. We bought two high quality and high price Michael Kors products and we expect high customer service from your company, so we can not accept a treatment like this. Could you please help us to solve this problem quickly. We look forward to your reply. Best regards, Ronald Wouters from The Netherlands.
Reply
Ms. Ann Clifton On Phone To Michael Kors Service
I need to return a bag. I bought, but cannot receive any help from your staff in your New Bond Street, London, shop. Can you please give me a UK telephone number so that I might speak to someone. I love your bags, but not systems.
Reply
Ms. Diane Winthe On Phone To Michael Kors Service
Michaelkkorco. Us outlets website are selling your product coneounterfeit. Michaelkkorco. Us outlets website are selling your product coneounterfeit.
Reply
I brought a michael kors handbg from a website called divide online. On receiving the product it is obviously a fake. Would you be kind enough to confirm to me that this website is not your genuine website so that my bank can try to get my money back and close the site down. My email is ritawall@brconnect. Com and i am in the you. K. I thank you in advance.
Reply
I bought a handbag from your dundrum store. The inside of the bag shredded and all the lining fell apart. I complained and the Manager agreed bag was faulty. She emailed and asked that I call in to store. She advised I had to give her the faulty bag and it would go to UK, BEFRORE I would get a new handbag I paid €400 for bag and do not expect to be without or have to buy another bag while I wait for your customer service to do their job properly. I have since called the store, phoned and emailed and am STILL waiting on my replacement bag. There was never once a mention of a full refund or for me to choose a different bag. I would never expect a brand like Michael Kors to have such a shoddy customer service policy or service for that matter. I would appreciate if you would intervene and escalate my complaint until the matter is completed to my satisfaction. This is simply unacceptable from a brand such as yourself.
Reply
Ms. Tamara Tsinas On Phone To Michael Kors Service
I am searching a special model of bag. MK jet set chain item tote black silver.
Are you able to help me?
Greetings
Tamara Tsinas
Reply
I love all my Michael Kors handbags. I ordered two from your online store. When i received them i was very disappointed by there size. I returned them over two weeks ago and i have yet to receive a confirmation that you received them. I would greatly appreciate some update. Thank you.
Reply
Ms. Susan Cook On Phone To Michael Kors Service
Hi, There i am really sorry to have a contact to you.
But i found that your customer service appalling especially one of your employee Steve Garett, who works at your Briggate branch in leeds West Yorkshire okay. I understand that i had the shoes repaired once, but when they were returned i found that there was too big and there was not repaired properly. I understand that you have a terms and condition policy, but when you buy a pair of shoes and only wore them twice and have to take them back cost of a fault after two weeks, is poor workmanship and then to get them back and not fit me. It is strange and i am not happy. What about customers right. I also want to complaint about your employee Steve Garrett when is it right to walk off and laugh at a person that is very rude and poor customer service. I am sure my family and friend will be appalled, when i told them and also when i went to trading standards. I look forward for hearing back from your regarding this matter. Kind regards. Susan Cook.
Reply
Ms. Elena Martinez On Phone To Michael Kors Service
I have a handbag that was puchased in toronto at a high end retailer named holt renfrew. I have the original receipt. The handbag has broken in the zipper area and requires repair. I was told at the micheal kors store close to me i have to purchase the product at a micheal kors store in order to have it repaired. Can you please verifiy this. Regards, If this is not the case can you please notify the micheal kors store at vaughan mills mall in vaughan canada. Going to the original point of purchase would be a long drive. The handbag was a gift.
Reply
