Cooke and Lewis Customer Service Phone Number

Phone Number of Cooke and Lewis is NA .
Cooke and Lewis, is one of the famous brand name of the industry Cooke and Lewis, that deals with designing of rooms from the interior to the flooring. The industry designs home with new and creative ideas and uses best quality products. The main aim of the industry is to surprise people by their work, so that they can trust them and remember them throughout their lives. The team of the industry designs the rooms at a very low and affordable prices. The industry is well known for the designing of Bathrooms and Kitchens.
Valuable Contact Number of Cooke and Lewis for General Inquiries / Support
Phone Number: 0333 014 3087
Additional Contact Number for General Services
Phone Number: 0800 389 5516

Designing By Cooke and Lewis


  • Kitchen Designing: The industry designs kitchen in such a way that the members who have to live their will love to sit there. The industry uses best materials, unique appliances, etc., and start their designing of rooms according to the needs and requirement of the users. The color combinations used by the industry to decorate kitchens are very light and unique. Their designing includes walnut Style, White Slab style, Classic Style, Clevedon, and many others. Cooke and Lewis designs rooms of every shape and size with 100% pure Material.
  • Bathroom Designing: Cooke and Lewis takes full responsibilities from bath tub to full interior of the bathrooms, the team of the industry first meets the person who have to using the bathroom and notes all their requirements and their financial budget and decides the plan accordingly. The industry has got all the ticks to make a small room looks bigger and beautiful. They have got the talent to change the old traditional bathroom in a new and innovative style.

    Users simply have to book an appointment for designing their rooms, To fix an appointment, User can visit the link given below:
    http://www.cookeandlewis.co.uk/consultation/
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    Cooke and Lewis Address


    The address of Cooke and Lewis is 3 Sheldon Square Paddington LONDRES W2 6PX United Kingdom.

    Cooke and Lewis Email Address


    The email address of Cooke and Lewis is bandq@b-and-q.co.uk.

    Cooke and Lewis Website


    The Website of Cooke and Lewis is www.cookeandlewis.co.uk.

    Cooke and Lewis contact person


    The contact person of Cooke and Lewis is 0333 014 3087 / 0800 389 5516.

    Cooke and Lewis Customer Support Service Phone Number


    The customer support phone number of Cooke and Lewis is NA (Click phone number to call).

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    The postal and official address, email address and phone number (helpline) of Cooke and Lewis Service Center and Cooke and Lewis customer service phone number is given below. The helpline of Cooke and Lewis customer service phone number may or may not be toll free.

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    Cooke and Lewis Phone Number Customer Service

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Cooke and Lewis Source of Knowledge


www.cookeandlewis.co.uk/consultation/
www.cookeandlewis.co.uk/our-story/
www.cookeandlewis.co.uk/blog/
www.cookeandlewis.co.uk

Your Complaint, Suggestion, Complication, Review To Cooke and Lewis

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Cooke and Lewis Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Mr D. Brown CallsMay 29, 2020

Mr. Mr D. Brown On Phone To Cooke and Lewis Service
What sink waste do I purchase for a Nagaya 1. five sink please. 01992 634279.

Reply
Customer care female
Ms. Ann Kemp CallsDec 10, 2019

Ms. Ann Kemp On Phone To Cooke and Lewis Service
We purchased a tap model number 3663602665311 exactly one year ago unfortunately we do not have the paperwork now. We have had trouble with the pull up bar for the shower on the mixer tap, it keeps jamming and then when you release it it starts to leak. Is it possible to purchase a replacement pull up bar?.

Reply
Customer care male
Mr. Carl Whiteley CallsNov 30, 2019

Mr. Carl Whiteley On Phone To Cooke and Lewis Service
Can you advise where I can get beech effect plinths from to replace a damaged one for my kitchen I purchased your kitchen from B and Q over five years ago and they say the do not supply this colour anymore. Thanks
Carl Whiteley .

Reply
Customer care male
Mr. Russell Masters CallsNov 27, 2019

Mr. Russell Masters On Phone To Cooke and Lewis Service
Hi I need some parts for a Gas Hob
Who do I ring or email to get spare parts
Thanks
Russ.

Reply
Customer care male
Mr. John Peter Crookes CallsNov 02, 2019

Mr. John Peter Crookes On Phone To Cooke and Lewis Service
I'm trying to replace my soft close toilet seat which is from a suite approximately seven years old. The ones sold ay B and Q now have a long bolt attachment that goes from the top of the toilet bowl and comes through and out underneath. My old one is captive inside the toilet assembly. If I could get a replacement seat this wouldn't be a problem it would fit straight on to the original fittings. Any ideas please?.

Reply
Customer care male
Mr. Mike Pemberton CallsOct 15, 2019

How do i find a phone number for Cooke and Lewis when I have a problem with one of their products. A door on a C and L oven that will not close properly. Mike Pemberton
mike. Pemberton1@btinternet.com
07816 537 167.

Reply
Customer care male
Mr. Mr. Fayez Allati CallsOct 11, 2019

Mr. Mr. Fayez Allati On Phone To Cooke and Lewis Service
Hi. On 08/04/2019 I purchased a Lynton one Lever Cold start basin mixer EAN / Barcode number 3663602662259 from B and Q. Unfortunately this Tap developed a fault when pushing the lever down it kept dripping until tapping harder on it then stops. I informed B and Q who advised me to contact you to see if anything can be done. Kind regards.

Reply
Customer care female
Ms. Maria Sarro CallsOct 04, 2019

I purchased a Cooke and Lewis 19A pull-out kitchen tap from my local ScrewFix store in Ipswich on or after 26 November 2018, I paid cash, but do not have a receipt to prove this. I have been into the store, but without proof of purchase they can not help me. The tap leaks and has to be turned off by the large main tap, the only proof I have is a photo on my phone showing when I messaged a screen shot from Screw Fix web site to my partner to ensure I purchased the correct one. Can you help me please?.

Reply
Customer care male
Mr. Peter Edwards CallsSep 20, 2019

Cooke and Lewis COOKER HOOD NUMBER-CLCGS60:
IS GREASE FILTER RELACED WHEN CARBON FILTER INSTALLED.

Reply
Customer care female
Ms. Mrs Iris Thomas CallsAug 11, 2019

Ms. Mrs Iris Thomas On Phone To Cooke and Lewis Service
I am writing to complain about the toilet seat I bought in April. It is the Noli soft close which was on of the most expensive on display at our local B and Q store. I had to pay a plumber to fit the seat as it is a fitted unit and the plastic coating is parting on the inside of the rim. I took it back to B and Q, but they informed me that I had to contact Cook and Lewis myself, can you please advise?

Thank you
Mrs Iris Thomas .

Reply
Customer care female
Ms. Jill CallsAug 05, 2019

Ms. Jill On Phone To Cooke and Lewis Service
I bought a sink from B and Q which I'm really happy with however the waste basket has been replaced several times I'm wondering if you have a faulty batch

Jill.

Reply
Customer care female
Ms. Marianne Wilkins CallsJul 09, 2019

Ms. Marianne Wilkins On Phone To Cooke and Lewis Service
What can I clean my black sparkling cookeandlewis sink with to bring it back to a lovely shine?.

Reply
Customer care female
Ms. Nicola Hood CallsJun 01, 2019

Ms. Nicola Hood On Phone To Cooke and Lewis Service
Dear Sirs

We recently purchased the above product from a local B and Q store. Please can we make you aware of a design fault. The lead that plugs into a fuse spur to enable the oven to work is far too short

It is not long enough in the majority of cases to reach from the oven to the electric supply in the next cupboard

We ourselves have now installed two of these products into our rented properties and instead of taking about half an hour to install it is taking a qualified electrician half a day Thus creating additional expense. To add to the problem it is hard wired into the oven so to lengthen the lead the entire back of the oven has to be removed hence voiding the warranty. I will be reporting this to the relevant agencies I. E. Watchdog and any consumer rights agency

Please confirm that you have taken these issues into account and will be rectifying these issues. Regards

Nicola Hood
Woodlands
Rosewoods
Howden
DN14 7QX.

Reply
Customer care male
Mr. Keith Dudley CallsMay 28, 2019

Mr. Keith Dudley On Phone To Cooke and Lewis Service
In the last 18 months I have purchased two types of kitchen taps from B and Q Nottingham, the first set developed after about seven months a hole in the neck of the spout and had to be replaced at my own expense for a plumber cost £40 in July 2018 I purchased another set of kitchen taps again from B and Q Nottingham and low and behold these also proved defective and another £45 for a plumber to replace these, all though I can’t fault B and Q customer service I do do think I deserve some compensation for my personal inconvenience regarding these products
Best regards K T Dudley.

Reply
Customer care female
Ms. Mariyam CallsMay 17, 2019

Ms. Mariyam On Phone To Cooke and Lewis Service
Hello
Could you please confirm if this is your item Ravenna Short Projection Toilet and Soft Close Seat
That was sold at better bathroom

Thank you in advance.

Reply
Customer care female
Ms. Jean Urry CallsMay 14, 2019

Hello
I bought a Cooke and Lewis shower from B and Q just over four years ago. The shower bar has started leaking. B and Q will not help. Please advise me how to get a replacement under the five year warranty

Thanks
07949 916931.

Reply
Customer care female
Ms. Sheila CallsMay 13, 2019

Ms. Sheila On Phone To Cooke and Lewis Service
I cannot get a phone number to call you Please call me to talk about shower sizes. Thanks.

Reply
Customer care female
Ms. Mrs Kam Gill CallsMay 08, 2019

Ms. Mrs Kam Gill On Phone To Cooke and Lewis Service
We purchased your Bilbrough Lever Kit Mixer Tap in November 2017 from B and Q, Yeading Hayes. Unfortunately the tap has started to constantly drip and the black paint is coming off from around the base of the tap. As this item has a ten year guarantee please advise process to get this replaced?

My contact number +447983568280.

Reply
Customer care male
Mr. Michael Levy CallsMay 08, 2019

Mr. Michael Levy On Phone To Cooke and Lewis Service
Can I have the e-mail address of customer service of your bathtub taps

Thanks.

Reply
Customer care female
Ms. Helen Tighe CallsMay 03, 2019

Ms. Helen Tighe On Phone To Cooke and Lewis Service
Hi - I bought two toilets from B and Q less than two years ago. Both pans have cracked really badly and are now leaking on the bathroom floors. B and Q have persistently ignored requests to help. PLEASE could you help me? I can send copy of invoice and picture of the cracks. Thank you
Helen 07790 938766.

Reply
Customer care male
Mr. Melvyn Lines CallsApr 25, 2019

Mr. Melvyn Lines On Phone To Cooke and Lewis Service
Good Afternoon,

Please see attached file off pull-out Mono Mixer,

We brought on the 27/09/2019 as you can see the tap is leaking when we turn the tap on, Please advise how I go about getting a replacment

07734486906.

Reply
Customer care male
Mr. Jim Duncan CallsApr 23, 2019

Mr. Jim Duncan On Phone To Cooke and Lewis Service
Hi,

I have your cook and Lewis Treur chrome kitchen monoblock mixer tap and need the red platic cover that goes under the hot tap handle so i can turn on and off the tap. The red cap is broken so your help would be appreciated. See attached the photo. VBR jim - 07525 812 862.

Reply
Customer care male
Mr. Stephen Smith CallsApr 08, 2019

Mr. Stephen Smith On Phone To Cooke and Lewis Service
Hello

I have a toilet seat which has broken. I'm not sure if it was manufactured by you. The broken piece (metal) has a 'B' above 110043R with a 'Z' below. If this is your part, is it possible to obtain a replacement please?

Hoping you can help me

Kind regards

Steve Smith.

Reply
Customer care female
Ms. Jennifer Kennedy CallsApr 04, 2019

Bought A Cooke and Lewis oven just over a year ago. Already had your engineer out for a new thermostat, had two new door seals sent - they just keep springing off - do not fit the door securely - hence to say this oven has now burnt the sides of my kitchen units with the heat as the seal is useless. The oven works for short periods of time then cuts out. I am so so unhappy, just over a year old. This oven is dangerous. I would like someone to contact me and discuss this.

Reply
Customer care female
Ms. Sandra Kleinow CallsMar 18, 2019

Hello,
we have bought a Cooke and Lewis shower cabin Naya 3663602769699 at Castorama in Szczein, Poland. Unfortunately a part is missing. According to product description it is part (8); a rail for fixing the glass wall to the wall. Where can I get this rail now?

My adress:

Sandra Kleinow
Dorfstraße 8b
18182 Blankenhagen - Germany-

I ask for a quick answer. Thank you very much. Best regards

Sandra Kleinow .

Reply
Customer care male
Mr. Joanne Ridyard CallsFeb 26, 2019

Mr. Joanne Ridyard On Phone To Cooke and Lewis Service
Please can you ring me regarding my complaint logged on 25/2/19. I feel like you have had long enough to process the complaint. It was reference number the toilet seat which broke, which I hasten to add was installed just three months ago. Tel: 07971569667.

Cooke and Lewis Phone Number Customer Care Service
Reply
Customer care female
Ms. Joanne Ridyard CallsFeb 23, 2019

Ms. Joanne Ridyard On Phone To Cooke and Lewis Service
To whom it may concern. We purchases a bathroom suite from yourself in September, however due to the plumber being extremely busy it was only fit in November. We were extremely happy with the cistern and vanity unit. However this morning, I sat on the toilet with the lid down as my little boy was having a shower and the toilet seat cracked to my disappointment. My partner went to get a new one begrudgingly however he then discovered there was a 12 month Warrenty on the toilets. Please can you advise as this is a new bathroom and it looks unsightly. I have attached the toilet picture. Kind Regards
Joanne Ridyard.

Reply
Customer care female
Ms. Karen Mcintyre CallsFeb 22, 2019

Ms. Karen Mcintyre On Phone To Cooke and Lewis Service
WE have purchased a Nira 80 sink with pop up waste. The plug does not form a tight enough seal and the water leaks when the plug is closed. We have been given a replacement by B and Q, but we have the same problem with this too. Karen.

Reply
Customer care female
Ms. Janet Mavers CallsJan 12, 2019

How do I register a Cooke and Lewis kitchen waste bin that I recently purchased. It has a ten year guarantee that I wish to make use of.

Reply
Customer care male
Mr. Mehboob Fazal CallsJan 10, 2019

Third Cooke and Lewis GLCGLEDS60 inox stainless steel curved glass cooker hood’s extractor fan has stopped working with a period of three months. You need to send your engineer to investigate. M Fazal
07956 344475.

Reply
Cooke and Lewis Customer Service Care Phone Number 319585
Ms. Debjani Mitra CallsJan 04, 2019

We bought a Cooke and Lewis tap from B and Q on 1st February 2018. The tap has a converter switch to change the flow from stream to spray. Water is leaking out of the converter switch. We went back to B and Q who told us that we needed to contact you directly as the tap was under guarantee. We have tried calling and had no luck with reaching anyone to deal with this. Could you please get back to us as a matter of urgency. Thank you
Debjani Mitra
07905 848004.

Cooke and Lewis Phone Number Customer Care Service
Reply
Customer care female
Ms. Janet Cohen CallsJul 01, 2017

I bought a set of bathroom accessories from B and Q made by Cooke and Lewis. Unfortunately I have not the receipt. However the toilet brush holder has broken. The plastic sqaure at the top has snapped. Can this be replaced?.

Reply
Customer care male
Mr. Brian Nutley CallsJul 06, 2018

Mr. Brian Nutley On Phone To Cooke and Lewis Service
Purchased a yarona shower kit back in March to start with butit was good now the head keeps tilting each time someone has a shower tried tightening, but t won't tightening more the weight of the head seems far to heavy. I can not find the receipt to take back to b and q any suggestions. Brian Nutley
07817511226.

Reply
Customer care male
Mr. Arnold Toutain CallsApr 01, 2018

Mr. Arnold Toutain On Phone To Cooke and Lewis Service
Hi, I already mounted a door for shower (Models 3663602944300). Could you please indicate me a trick in order to get the door right and parallel to the floor. If you take a look at my picture you can notice the door is "diving" a little from left to right. Got to mention my door frame (Aerated concrete) is absolutely right when checked with a level tool. If you could in the future give some indications with the notice it could be a right thing. Schematics are great and well illustrated, but sometimes not very clear. Yours Faithfully. Arnold Toutain (France. Phone Number +33652784080).

Reply
Customer care male
Mr. Janusz Dudek CallsMar 30, 2018

Mr. Janusz Dudek On Phone To Cooke and Lewis Service
The e-mail listed above: bandq@b-and-q. Co. Uk bounces back as undeliverable. I need a functioning one to ask why my shower enclosure side panels take already over two months to be manufactured. The haven't been available in Spain (BricoDepot) since January 2018 at the least.

Reply
Customer care female
Ms. Joanne Berry CallsMar 26, 2018

Ms. Joanne Berry On Phone To Cooke and Lewis Service
Hi I bought your linen sink from screw fix a year ago and almost straight away it was stained I didn’t want to have to remove it, but couldn’t look at it any longer It was badly stained from day one. Buying new sink now in B @Q how do I get a refund from yourself for faulty goods ? Came under 15 year guarantee?
Joanne berry.

Reply
Customer care male
Mr. Brian Mccleery CallsMar 21, 2018

Mr. Brian Mccleery On Phone To Cooke and Lewis Service
In March 2015 we purchased a glass angled cooker hood from B and Q Ireland. They also installed it as part of a kitchen renovation. At 23. 45 on 16th March we were awakened by a loud crash only to find that the glass hood had disintegrated and showered the kitchen in hundreds of glass shards which took two hours to clean up. Our major concern is that if anyone had been present they could have been severly injured by flying glass. If this is a design fault, others may be in danger. B and Q are refusing to answer emails. With the glass gone, switches are bare and live. We urgently need someone to make the appliance safe. My telephone number is +353868161732.

Reply
Customer care female
Ms. Dawn Anderson CallsJun 15, 2017

Ms. Dawn Anderson On Phone To Cooke and Lewis Service
Hi have been wanting to clean the drain pump filter on my integrated washer bwm60cl and have removed the screw from the panel, but can not get the panel off. In the manual it doesn't show how to open it and I do not want to pull hard incase I break it can you please let me know how it comes off please.

Reply
Customer care male
Mr. Barry Robinson CallsMar 12, 2018

Mr. Barry Robinson On Phone To Cooke and Lewis Service
Bought a cirque lever basin mixer tap 5397007093889 on November 30 2017 had it fitted by a plumber now it is very tight to turn on and off making grating noise what do you suggest have bought loads of cooke lewis stuff, but very dissapointed with this tap and cant really afford to pay a plumber to come and rectify it as it worked perfectly well when first fitted.

Reply
Customer care female
Ms. Shirley Davies CallsMar 11, 2018

Ms. Shirley Davies On Phone To Cooke and Lewis Service
I purchase a sink tap 3663602930174 from B and Q on 19th February. I had it fitted on 27th. I was disappointed to see this morning that the black finish on the tap is starting to chip off after judge a few days. I paid a lot of money for this tap thinking it would be reflected by quality. I would be pleased if you could get back to me with your comments. I am a single lady living on her own and thus any wear and tear would be minimal I paid £87. 00 for something I was hoping to live with for a number of years. I wait to hear your comments on Howe this can be remedied. Shirley Davies
07870391610.

Reply
Customer care male
Mr. Mr Mrs Huson CallsJun 27, 2018

We purchased a close coupled WC with a Cooke and Lewis soft closing seat from B and Q in March of this year, but the soft closing seat is now more of a crash than soft. There are only two of us in this house and we have two toilets anyway so this particular one does not get used that often so we can not understand why it's only lasted for four months. I contacted B and Q to complain that the mechanism is faulty, but they only suggested we could take it back to the store and ask for a discount against a new seat which is not really a satisfactory answer. Where do we go from here please? Thank you.

Reply
Customer care female
Ms. Kathleen Morris CallsJun 09, 2017

Shower riser keeps slipping down under 12 month old been in touch with B and Q they say Guarantee is with Cooke and Lewis l have my Receipt have tryed different light shower heads, but still the same thank you. Mrs Morris.

Reply
Customer care male
Mr. David Filsell CallsJun 08, 2017

Hi,
I have a problem with a Cooke and Lewis wall hung wc frame concealed cistern round 04001126. After flushing, the system trickles water into the bowl temporarily. It appears to be an overflow, to solve this I will need to make some adjustments. Can you please advise on how I can do this, including the adjustment and how I can remove the flush button panel. Regards
David Filsell .

Reply
Customer care male
Mr. Dequidt CallsJun 01, 2017

Mr. Dequidt On Phone To Cooke and Lewis Service
Hello,
I have bought an automatic trash can in CASTORAMA Nîmes (France). Unfortunately it does not work any more
I would like to by separately the cover because the can is in very good state. Can you tell me how I can get one. The reference Is 669677
Thank you in advance
Best regards, .

Reply
Customer care male
Mr. Arthur Goodwin CallsMay 23, 2017

Mr. Arthur Goodwin On Phone To Cooke and Lewis Service
I recently purchased a toilet seat (NOLI) from B and Q in Durham. However, today I have tried to fit it, but there are no fittings in the box. Unfortunately, I have mislaid the receipt from B and Q. Please can you help

Arthur Goodwin.

Reply
Customer care female
Ms. Donna Whitman CallsMay 18, 2017

Ms. Donna Whitman On Phone To Cooke and Lewis Service
I've emailed b and q and also been to their lakeside store today. I've now been told to contact you direct, but as you appear to be part of b and q I'm not certain what you are going to say. The attachment on our shower which holds the shower head has cracked in several places and and a piece has come off as shown in the photo. Screen shot shows make we would like a replacement. Brought Sept 16 so not very impressed.

Reply
Customer care male
Mr. Gary Pollard CallsMay 17, 2017

Mr. Gary Pollard On Phone To Cooke and Lewis Service
I have just purchased a supercast bath SQQTR106 from B and Q. There are no predrilled holes for the adjustable feet. Self tappers have been supplied. Instructions are not comprehensive enough to show where these have to be attached. Please advise as soon as possible as the bath needs to be fitted immediately. Kind regards.

Reply
Customer care male
Mr. Kelvin Diggle CallsMay 16, 2017

Mr. Kelvin Diggle On Phone To Cooke and Lewis Service
Hi i have bought a kitchen sink of yours from b and q and their seems to be getting black marks on it, am not sure is their a plastic film on it that i can take off regards.

Reply
Customer care male
Mr. Norman CallsJun 20, 2018

Mr. Norman On Phone To Cooke and Lewis Service
Good afternoon. We purchased a tap cook and lewis 19c pullout spray dual spout mono mixer tap chrome and black. We decided on this tap as it's styling would fit in with our kitchen. Once installed we have noticed that once the pull out spray is in use the spray holder hasquite a few sharp edoes. It's only a matter of time before it gives someone a very nasty cut.

Reply
Customer care male
Mr. John Howell CallsJun 20, 2018

Mr. John Howell On Phone To Cooke and Lewis Service
Brought set of twin lever swan neck mono mixer kitchen taps, after fitting we found water pressure was low. All valves are turned on fully and doesn't effect pressure in rest of house
John Howell .

Reply
Customer care user complaints