Etsy Customer Service Phone Number

Phone Number of Etsy is +1 718-855-7955 / +1 (877) 373-6374 .
Etsy originally known as Etsy, Incorporation is an e-commerce company which means that it sells their products mainly through its website. The company specialized in selling vintage products such as handmade items like baskets, bags, purses, art products, weaved products, recycled materials, upcycled materials and other products like clothing, jewelry, food, bath and beauty products, home furnishing products, quilts, knick-knacks, toys etc. The website was launched in the year 2005 and take ideas from open craft fairs and personal storefronts in exhibitions. The website was created by several Men namely Robert Kalin, Chris Maguire, Haim Schoppik and Jared Tarbell. The website give stiff competition to other e-commerce websites like Amazon and eBay. The company has its offices in Hudson, New York, San Francisco, California, in the United States, Berlin in Germany with head office in Brooklyn, New York. The website had 30 million users registered with them as of August, 2013. The website also provide the option of selling one's own manufactured goods.

Contact Numbers Of ETSY


To connect with the officials for any kind of information and support, customers need to call to the officials by the numbers mentioned below:
  • Investor Relations: +1 (877) 373-6374
  • Investor Contact Number For Other Locations Of ETSY Telephone: +1 (781) 575-3100
  • General Information: +1 718-855-7955


Mission Of ETSY


The mission of ETSY is to re imagine commerce in various mediums that create a more fulfilling and last universe.

Careers At ETSY


ETSY is is a well growing corporation renders equal career opportunities to those candidates who are dedicated and skillful. ETSY is the right place to build the career. Who is in reach of an outstanding career can join ETSY with out wasting time. The organization also welcomes to hard working candidates. Who want to be a part of the association can visit at career page of the ETSY website which is linked below:
https://www.etsy.com/careers

Products Offered By ETSY


ETSY offers every type of home products in order to make the lives of people easy and simple. The products are delivered at unbeatable rates. The quality of the products enhance the standard of living. The diverse range of innovative products offered by ETSY includes:

Etsy Source of Knowledge


www.etsy.com/help/contact?ref=486
www.etsy.com/in-en/mission
www.etsy.com

Your Complaint, Suggestion, Complication, Review To Etsy

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Etsy Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Dr. Andi Strauss CallsNov 06, 2021

I have not been able to reach Etsy Customer Support. I have emailed for over a week None of the numbers that are given out are legit numbers. This is not professional.

Reply
Customer care female
Ms. Cathy Simonow Jackson CallsOct 23, 2021

Find out that it would cost over $75 to mail (they told me that Australia was only accepting 'Express Mail' now because of Covid. So now, she has paid for the blouse and you have the money and the item has not been shipped as I would only be getting about $10 for this sale. I have spent hours trying to figure out how to solve this. I do not want to pay extra monies for a sale I did not make because of Covid. I did tell her initially that one of the post offices I went to said they were NOT sending packages to Australia (and she told me she just received one from Texas). So, I assumed that the ban had been lifted. I did not ship the item, did not mark it shipped, but got a notice from you that you were sending the money to my bank. In my experience with Etsy, you do NOT send monies until the item has been marked shipped.

Reply
Customer care female
Ms. Lila Pierce CallsJun 24, 2021

My phone contact is (951) 259-7789. I just contacted "The Sleeping Snail" about a plant purchase. There was no packing material, in fact the item was taken from
the ground (I assume) and dropped into a plastic bag. When I
received the item the plant had no instructions or even any
identification of the plant name. I had to go back into my Etsy
account and find my order. I sent the vendor a note and her reply has no positive customer
service I am not even going to respond to this vendor with her response. Perhaps, Etsy, could teach her how to respond to a customer. I have purchased many Etsy plants and this is the first time there has been
an issue like this. I would appreciate your looking into this matter. Lila Pierce
(951) 259-7789.

Reply
Customer care female
Ms. Hillary Lief CallsJan 08, 2021

Ms. Hillary Lief On Phone To Etsy Service
Here is the issue in a nutshell -
Under your search engine and individual seller listings, stationery (that which is sold on the site i. E. Paper products) is also being spelled stationary. NO, NO, NO The first spelling(correct) is a noun. The second spelling(egregiously incorrect)is an adjective They are not interchangeable
They do not mean the same thing. STATIONERYONLY
For a retail company as large as yours and being somewhat of an educational platform, this dismal and frankly embarrassing display should be corrected immediately You should not be pandering to the masses. I also put a review on pissedconsumer.com (read my review 2371317). When we know better, we do better. Stationary is not right and not professional.

Reply
Customer care female
Ms. Marjorie Coakley CallsDec 11, 2020

Hello,
I am the owner of Heather Glen Designs. On December 5th I had a sale amounting to $170 plus shipping. (Order 1873739747). The total amount the customer paid was $206. 89. I received only $143. 33 Why has Etsy kept $63. 56 ?

I have not signed up for any advertising or shipping services so I would like to know why Etsy kept such a large amount from my sale

I would be obliged if you could look into this matter. Thank you,

Marjorie Coakley .

Reply
Customer care female
Ms. Patricia A. Alligood CallsSep 03, 2020

Ms. Patricia A. Alligood On Phone To Etsy Service
I have ordered two products, but every time I check to see that both are on the list of products I wish to purchase. Some how I have managed to mess this up completely, so I would like to erase what is there so I can reorder Successfully. I never hit the send button because I want to have free shipping so both orders have to be on the same order form. I do not know how to erase something I never sent. Product one is 74 Dressing Table under HINGED COLLECTIBLES. Product 2: Same Heading Product 91 which is an iron. There is no way to correct the error without your help. If I did not hit SEND then it still exists.

Reply
Customer care female
Ms. Kristina Larsen CallsAug 30, 2020

Ms. Kristina Larsen On Phone To Etsy Service
Phone number you provide says you do not accept or respond on this number and refer back to the website. I get a run-a-round on the site. Then a run-a-round with the phone number. This has been THE "WORST CUSTOMER SERVICE" I have ever experienced. None of your upload pictures or screenshots work properly.

Reply
Etsy Customer Service Care Phone Number 339812
Ms. Kristina Larsen CallsAug 30, 2020

Ms. Kristina Larsen On Phone To Etsy Service
Paid $198. 90 for plates with numerous defects when advertised as EXCELLENT. Return policy: I gladly accept returns. Contact me within 14 days of delivery. Return the item within 30 days. Now reneging on the policy. I can not upload pictures to complete opening the case and need technical help.

Etsy Phone Number Customer Care Service
Reply
Customer care male
Mr. Craig Keen CallsMay 21, 2020

Mr. Craig Keen On Phone To Etsy Service
I placed an order on 5/15/20 for dry pachysandra plants. Instead I received cuttings, with no roots. My order is 1650354499. For the amount of $50. 33.

Reply
Customer care female
Ms. Kathleen Keena CallsJan 26, 2020

Ms. Kathleen Keena On Phone To Etsy Service
I placed an order for a "Sisters Necklace" on December 23, 2019 and have not yet received it. What can I do to find out if there has been an error in getting it out to me?.

Reply
Customer care female
Ms. Pat Upshaw-monteith CallsJun 11, 2019

Ms. Pat Upshaw-monteith On Phone To Etsy Service
I made a purchase about 15 minutes ago and paid via PayPal. When I received the confirmation I discovered they did not include my full mailing address. They left off the suite number which is necessary in order for me to get the package. Please add my suite number to the address. It is 2850. Why do you make it so difficult for me to reach you. Ordering from you was a mistake wen I cannot reach anyone to help resolve the issue. Just awful. The package will come to the building, but not tome because the suite number is NOT listed. I called PAYPAL and they were not of any help.

Reply
Customer care female
Ms. Tania O donahue CallsApr 09, 2019

Hello, a few days ago I ordered a scarf from Etsy USA - I did not realise it was from the USA until I received a confirmation email or I would not have ordered it. The confirmation email, (dated 04/04/19) also said that an email would be sent within three business days to notify of despatch of item however I have not received an email pertaining to this. The order number for this item is 1444268523 and it is being despatched from KATY, TX, UNITED STATES. Could someone please contact me with details of:
DESPATCH DATE and ESTIMATED DATE OF DELIVERY

My name is Tania O'Donahue and my email address is : tania. Naven@hotmail.com

My address for delivery is 27 SUNNY SOUTH CRESCENT, ORANGE NSW AUSTRALIA 2800

Thank you for your time

Kind Regards,

Tania O'Donahue.

Reply
Customer care female
Ms. Kim Shaw CallsMar 08, 2019

Ms. Kim Shaw On Phone To Etsy Service
I am trying to track and recent order. I have gotten no help from service numbers listed. I purchased an Albert Gyorgy necklace. You have already charged my acc. Put I have no product.

Reply
Customer care male
Mr. Layne Schara CallsFeb 08, 2019

I need Etsy's phone number and address. Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.

Reply
Customer care female
Ms. Theresa Fish CallsDec 12, 2018

I received an Etsy order by mistake. It came to my address for Luna Thomas. Since I had several other packages delivered at that time I opened the package for Luna Thomas by mistake. I would like to get this package to its rightful owner and hope you can help.

Reply
Customer care male
Mr. James C. Griffin CallsMar 30, 2018

Mr. James C. Griffin On Phone To Etsy Service
Order1297512413 for Chicago Cubs decal was shipped from Decaland Signs Shop in Germantown WI onMarch 23. A week has passed and it still has not been received. USPS service should be one or two business days mak. Please issue a credit or send a no charge replacement.

Reply
Customer care female
Ms. Katherine Mcmillan CallsJun 15, 2017

Ms. Katherine Mcmillan On Phone To Etsy Service
I ordered a decal which came damaged in the mail due to poor packaging. I contacted the seller who said she didn't need pictures and she was able to get another one sent out. She then didn't respond for days and finally said she was on vacation and would ship one with an extra for the trouble. This was after already stating the replacement had already been shipped out. Now it has been over a month and I still haven't received the replacement and she is ignoring all messages sent to her. I cant request a refund because it states delivered. I am very upset with the customer service and would like to know how to get a refund for the item I cannot use and didn't receive a replacement for. How can I go about this? I ordered this on May 11 and it is now June 15th.

Reply
Customer care male
Mr. Ro behr CallsMar 20, 2018

Mr. Ro behr On Phone To Etsy Service
HELLO I JUST RECENTLY BECAME PART OF THE "FAMILY" HOW MY FIRST ORDER HAS SOMEWHAT CAME OUT WRONG. I ORDERED: LARGER AQUAMARINE STONES " AND I RECIEVE TODAY. TWO STONES THAT ARE "ANGELITE-STONES" and ANOTHER TWO STONES THAT ARE "CALCITE-STONES"., THE SHIPPING RECEIPT IS 1296974627. and TRANSACTION ID IS 1411596719 HOW CAN I FIX THIS THANKS.

Reply
Customer care male
Mr. Charlie Blackmon CallsMar 19, 2018

Mr. Charlie Blackmon On Phone To Etsy Service
Request status on Order 1289975139 ordered on 16 February 2018 and supposedly shipped on 19 February. I ordered from The Party Craft Store. I have been unable to get a response from them and have not received the items. I will now have to go elsewhere to get items.

Reply
Customer care male
Mr. Michael Sheffield CallsMar 08, 2018

You have not made it easy to complain about an item not as advertised that I bought directly on Etsy. You have provided no links to purchase information to file a complaint, so I tried to provide it myself. The order number was order 1287061804 from AllofHerStones, which I purchased directly on Etsy, which was supposed to be a very interesting nail head tourmaline specimen. It is not in fact a rare configuration of tourmaline, implied or otherwise, but rather is a middle of the road piece of Vivianite. And so rather than a rare example of tourmaline it is a more unstable common / middle of the road example of Vivianite. Vivianite is a Hydrate Phosphate Iron derivative, which is unstable, and can not be exposed to light continually, as it causes it to break down and go dark, whereas if it were of a watermelon tourmaline it's visual beauty would be stable. I own a few examples of Vivianite of a few different configuration types, and this is a piece of Vivianite.

Reply
Customer care male
Mr. Roger Allan Manlove CallsMar 04, 2018

Mr. Roger Allan Manlove On Phone To Etsy Service
I want my account fsixteenlensife closed immediately. Tried your cancel site and it kept me running around in circles. Close it immediately. Not a good fit for me.

Reply
Customer care female
Ms. Carol Matheson CallsJun 07, 2017

Ms. Carol Matheson On Phone To Etsy Service
Hi, I have ordered many things from you and they are great. I recently ordered a roll up shade from Betty and Babs. I would like to contact them to see if I could get a special order on another rosebud shade they have. Can you help me with this, either a number or email address. Thanks, I had a hard time trying to find an email.

Reply
Customer care female
Ms. Barbara J Rose CallsMar 03, 2018

I am trying to clear up my account with Etsy, but no matter how hard I try the form will not accept my password. I need to change my credit card number on file because I have a new card with a chip. You all need to get paid before 3/6/.

Reply
Customer care female
Ms. Kelly Wulf CallsJun 21, 2018

T has been less than a year that I have had this item and it split in half. I have contacted the company three different times, which is all on files, which I have a picture attached in one of the emails. I was not asking for a full refund, I just want a solution. I paid 400. 00 and I was in assumption that this was meant to last longer than at year. The company has yet to return my messages and I have been plenty patient, which is why I am now contacting Etsy directly. I would like something to be done in regards to this, whether it be a refund, or I can send it in to get fixed.

Reply
Customer care female
Ms. Johnna CallsFeb 22, 2018

Ms. Johnna On Phone To Etsy Service
Why is it that every promo code I try is invalid or claims there is a glitch and to retry again later? The amount requested for shipping is ridiculous and I feel that with the amount that I am spending, shipping should be free.

Reply
Customer care female
Ms. Diana Dee Bower CallsFeb 22, 2018

Ms. Diana Dee Bower On Phone To Etsy Service
I want my money back to day get my oreds from $7. 79 for plastic canvas checkbooks cover.

Reply
Customer care male
Mr. Michael Call CallsNov 30, 2018

I HAVE BEEN TRYING TO GET Etsy TO CALL ME TO HELP ME WITH MY SITE AND ACCOUNT INFORMATION. I HAVE BEEN SENDING EMAILS SINCE AUGUST AND NO ONE HAS EVEN BOTHERED TO DO ANYTHING TO HELP I GET A REPLY FROM Etsy SAYING THAT THEY WILL CONTACT ME WITHIN SO MUCH TIME AND NOTHING HAPPENS
MY PHONE NUMBER IS 480-330-0752.

Reply
Customer care female
Ms. Mindy K Call CallsNov 30, 2018

I have been trying to get someone to contact me from Etsy since August I have sent emails requesting help to get into my site. I have sold something on my site, but I can not get into my account and have been asking for help for months. I get a response from my email that someone will be contacting me, but NEVER HAVE THEY GOTTEN BACK TO ME.

Reply
Customer care female
Ms. Tracy Hubbard CallsNov 29, 2018

Ms. Tracy Hubbard On Phone To Etsy Service
THIS IS Tracy Hubbard ORDERED SOME STUFF ON YOUR WEBSITE. I DID NOT GET A CONFIRMATION ON MY ORDER CANNOT GET BACK INTO THE WEBSITE AND IF I DO IT SAYS I HAD NO ORDERS ALSO GOT two OF MY PACKAGES BUT I HAVE BEEN CHARGED FOR $ 71. 00 ON MY CARD SINCE NOV 10TH AND STILL CAN"T SEE WHAT I ORDERED FOR $71. 00 WHEN I PUNCH IN ON MY ACCOUNT ITS NOT MY NAME ON THERE SO I DONT NO WHATS GOING ON. PLEASE CONTACT ME I HAVE TRIED TO CONTACT YOU BUT NO LUCK.

Reply
Customer care female
Ms. Beverly Kline CallsFeb 08, 2018

Hello, my name is Beverly Kline and I have tried without success to help a friend set up a store on Etsy. My friend lives in Nigeria and I reside in the United States. I need your help.

Reply
Customer care female
Ms. Karen Kilgore CallsJun 08, 2018

Ms. Karen Kilgore On Phone To Etsy Service
I ordered a set of fursuit eyes in April. I still do not have the eyes. I have contacted the seller several times, but it has not helped. The seller is ferrochel. I would like to get what I ordered since the are paid for. Please help me. Thank you.

Reply
Customer care female
Ms. Joyce Barnes CallsFeb 02, 2018

Ms. Joyce Barnes On Phone To Etsy Service
Has my mothers pine cones Shipped yet? What is your phone Number? and your address and email address?.

Reply
Customer care male
Mr. Carolyn Hilliard CallsJun 03, 2018

I received an email that I believe is fraudulent. I have NEVER ORDERED ANYTHING FROM Etsy


SEE BELOW AND CANCEL ANY ORDER THAT HAS MY NAME
babyboos order 138759049.

Reply
Customer care female
Ms. Deana J. Nall CallsJun 03, 2018

Etsy is making me sign in over and over. I can not even get an convo to my customer done before it tells me to sign in again. It does this every few seconds. PLEASE HELP ME My business (NordicTreasureChest) is suffering and my sales are falling How do I fix this?.

Reply
Customer care female
Ms. Alessandra Vega-centeno CallsNov 26, 2018

Ms. Alessandra Vega-centeno On Phone To Etsy Service
I have a purchase made on my bank account and I never authorized any transaction, let alone bought anything. What is it?.

Reply
Customer care female
Ms. Suellen May CallsNov 21, 2018

I think Etsy has possibly the worst customer service. You can not do a live chat or actually call someone. Instead, you have to wait days to see if Etsy will respond to an email. And I've been a seller for four years.

Reply
Customer care male
Mr. Jeffrey Arnold CallsNov 08, 2018

Mr. Jeffrey Arnold On Phone To Etsy Service
I waited 3x weeks to get a package and when it came it was empty. Purchased from RogueK9LLC. The package came in an envelope and not in a box. The best part was it wasn't insured I paid $69. 79 for a dog leash
and got nothing. You did take my money though. Order 1366003715 I have reached out many times to the vender with no reply or how they would fix this. I am very unhappy with Esty and your vendor. My cell number is 860-280-8481.

Reply
Customer care female
Ms. Debbie Horton CallsNov 06, 2018

Ms. Debbie Horton On Phone To Etsy Service
I AM TRYING TO RETURN AN ITEM THAT I ORDERED FROM SHOP@JERRYS FOR A CREDIT, THEY WILL NOT ANSWER MY EMAILS, GIVING ME RETURN INSTRUCTIONS, ETC, VERY DISAPPOINTED, I WANT TO REORDER, BUT AM HESITATE, UNTIL I GET THIS RETURN RESOLVED. I MADE THE ORDER FOR MY HUSBANCD JACK RECEIOT 1366594790. THANKS.

Reply
Customer care male
Mr. Victor Shultis CallsMay 23, 2018

Mr. Victor Shultis On Phone To Etsy Service
Placed order and paid for quick shipment and was told it would be here within the week. It has now been two week with no results. My hope is that my bushes are not lost in the shipment.

Reply
Customer care female
Ms. Tatiana Popova CallsJan 19, 2018

Ms. Tatiana Popova On Phone To Etsy Service
Hello,
I mad e a purchase today. My order is : 1273648590. However, it says that the order was not paid. I contacted the seller today. Could you help me to solve this issue, please?
My phone number s 661 547-4138
Thank you,
Tatiana.

Reply
Customer care female
Ms. Allen Bose CallsJan 18, 2018

Ms. Allen Bose On Phone To Etsy Service
I have been overcharged by Abiza Jewelry. I ordered three items ON SALE,
Order 1269030236. My recent VISA bill shows I was charged full price rather than the sale prices given online when I placed my order. My order should have totaled under $100, but I've been charged $123. 00
Also, the stone (kunzite) in one necklace is only a sliver of that shown online and has no color. I wish to return it, but to where? Thank you.

Reply
Customer care female
Ms. Alana Herzog CallsOct 29, 2018

Hello my name is Alana Herzog . I used to buy a lot on Etsy, but a few months back I had some unautherized charges from Etsy. My ebay card caught it and gave me a new card and refunded me. Few weeks latter I tryied to purchase some wood boxes and it wouldn't leet me make the purchase. I called and recevemail in response telling me I need to reverse these charges to have accese to my account again. Needless to say I didn't respond well. I wish to get this resolved. For many reasons. I do not understand why i am being punished for unautherized charges on my ebay card. Also do not understand why I didn't get a response to my previous emails. This tell me not only is Etsy punishing people who have had their cc numbers stolen, but that Etsy simply does not care. Please do tell me this is not the case. And if I may request a phone call since I cant seem to get ahold of a human. 970-925-2309 Thank you much.

Reply
Customer care female
Ms. Susan Heady CallsJan 09, 2018

On 11/6/2017 an unauthorized charge in the amount of $98. 41 was made on Etsy.com. This charge was entered on my new $100. 00 Vanilla Visa Gift Card. I would like to know how you might help me to resolve this. I have no idea what was purchased, but the statement available at Vanillagift.com shows it ocurring at about 7:30PM EST. Is there some way to reverse this charge or get my money back? Thank you for replying. I have looked in vain for another way to contact Etsy. I do not have an Etsy account, nor have I ever made a purchase here before. Please do try to help me. Susan Heady Cell 857-207-0977 email is ssj157@aol.com.

Reply
Customer care female
Ms. Kim Littleton CallsMay 05, 2018

Ms. Kim Littleton On Phone To Etsy Service
I have a listing of Redskins Cornhole bags that has been on for one year and now you take it off. I bought the fabric from Joanns Fabric so I have the right to make whatever I want with said fabric. I sent one message already with NO ANSWER .

Reply
Customer care male
Mr. Phil Grassani CallsDec 22, 2017

I have been buying from Etsy for years and my wife has too. This month we have purchased D├ęcor plates two pair of boots. The woman told us it will ship on the 17 of December. Now she tells me that she shipped the wrong order. My Christmas is ruined because my wife was looking forward to them. I know everyone is sorry, but that does not help. I want my REFUND TODAY. Thankfully, for Suzi Shuford who went beyond the call of duty to fix this problem. Suzi reached out to ByrdCustoms, but she refused to overnight the gift. A very unprofessional response. After various emails we learned we are dealing with a minor teenager in High School. This is a very expensive website and customers expect deadlines to be met or an email explaining why. Very disappointed.

Reply
Customer care female
Ms. Lucinda Johnson CallsAug 16, 2018

Ms. Lucinda Johnson On Phone To Etsy Service
I ordered a shirt through your website about two and a half weeks ago and I have yet to receive it or any email concerning it. I would appreciate if you could please contact me by phone or email. My email is candeij4@gmail.com.

Reply
Customer care female
Ms. Betty Ann Fountain CallsAug 16, 2018

Ms. Betty Ann Fountain On Phone To Etsy Service
I cant get into my account, according to my emails I havnt had any sales. I do not have the account number, because I'm unable to access my account. I want to close my account.

Reply
Customer care male
Mr. Phi Norris CallsAug 14, 2018

I have a shop on Etsy and cannot get into it. I have entered the username and password correctly. My shop's name is MathArtPlus. Please concat me so that I can get into my shop. 412-734-2538.

Reply
Customer care male
Mr. Samih Mina CallsAug 12, 2018

I made some purchases on Etsy, but the tracking information is not showing any tracking history or tracking status. I've purchased things on Amazon and Ebay and I never had this problem before. My name is Samih Mina . My mailing address is 77 Golfwood Heights, Etobicoke, Ontario, Canada, M9P-3L8. My cellular phone number is (647) 657-2199.

Reply
Customer care user complaints