Ford Motor Company Customer Service Phone Number

Phone Number of Ford Motor Company is +1 -313-322-3000 .
The Ford Motor Company is an international automotive company based in the United States. It is a publicly held company listed on the New York stock exchange under the ticker symbol 'F' and is a constituent of the S&P 500 index. The company began operations on 3 November 1901 as Henry Ford Company under the leadership of Henry Ford and changed its name to Ford Motor Company in 1903. It has grown to become the world's leading and largest automotive company.

Ford Motor Company manufacturers a vast range of automobiles, luxury vehicles, commercial vehicles and automotive parts. On the other hand, it also provides automotive finance and vehicle leasing services. The company has divided its business into Three divisions namely- Ford, Lincoln and Motorcraft. It has more than 90 manufacturing facilities are located in Canada, China, the United States, India, Germany, Mexico, the United Kingdom, Australia, Turkey and Argentina. Ford's worldwide business is directed from its headquarters in Dearborn, Michigan, United States. The company sells its vehicles in several countries across the world through the large network of authorized dealers and showrooms. Ford among the 5th biggest automakers in terms of vehicle sales. It sold over 2,493,918 vehicles in the year 2013. Ford Motor Company mostly sells its luxury cars under the brand name of 'Lincoln'. It sells its automobiles and commercial vehicles under the brand name of 'Ford'.

It is the parent company of Ford Australia, Automotive Components Holdings, Ford Credit, Ford of Philippines, Ford of Canada, Ford of New Zealand, Ford of Argentina, Ford of Britain, Ford of India, Ford Germany and Ford do Brasil. Additionally, Blue Diamond Trucks, Ford Sollers, Jiangling Motors, Changan Ford Mazda, Aston Martin, Ford Lio Ho and Mazda are member companies of the Ford Group. Ford Motor gives its financial services globally through its Ford Motor Credit subsidiary which was formed in the year 1959.

Ford Motor Company operates its operations worldwide by the efforts of more than 181,000 employees. As of 2013, it got Revenue of US$146.91 billion. Ford is one of the most selling brands of automobiles and commercial vehicles in the world. It is also listed in Fortune 500 list. As per 2010, Ford has been ranked on 8th position in Fortune 500 companies worldwide. The company also sponsors various sports teams and clubs in the United States. It is one of the major sponsors of Uefa Champions League.
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Ford Motor Company Address


The address of Ford Motor Company is 1 American Road, P.O. Box 6248 Dearborn, Michigan 48126-2798, United States.

Ford Motor Company Website


The Website of Ford Motor Company is corporate.ford.com.

Ford Motor Company Customer Support Service Phone Number


The customer support phone number of Ford Motor Company is +1 -313-322-3000 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Ford Motor Company Service Center and Ford Motor Company customer service phone number is given below. The helpline of Ford Motor Company customer service phone number may or may not be toll free.

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Ford Motor Company Phone Number Customer Service

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Ford Motor Company Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Robert Mitchell CallsJun 26, 2017

Mr. Robert Mitchell On Phone To Ford Motor Company Service
I purchased a 2014 ford c-max about a month ago, and it came with NO plug for recharging the batteries. I contacted Thrifty auto sales on Rt 20, in Westfield mass, where I purchased the vehicle, and they told me that they purchased the vehicle at auction. They in turn, called the auction place, and they also did not have any plugs. I understand that they are expensive, and was told by thrifty to purchase one myself. For the amount of money I paid for this vehicle, is SHOULD be supplied with a plug. Can you help me out, and send me a plug for this vehicle, or direct me to someone who can. I have purchased ford vehicles in the past, and had much trouble with the dealership, and vowed to never buy another ford car, but decided to give it another chance, and I Love this vehicle. Thank you for your help in this matter, and look forward to hearing from you regarding this matter.

Reply
Customer care male
Mr. Keyvan Bagery CallsJun 23, 2017

Mr. Keyvan Bagery On Phone To Ford Motor Company Service
Hello lam Keyvan Bagery lranian inventor lnave an invention that other hybrid cars do not heed to be recharged l have not brought this invention to any country You are the first country in the automobile in dustry l would suggest if you want to buy my invention Email with thanks.

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Customer care male
Mr. Don Berryhill CallsMar 19, 2018

Mr. Don Berryhill On Phone To Ford Motor Company Service
We ordered a 2018 Ford Focus Titanium on 1/19/2018 and were told it would take six to eight weeks for delivery. Now they say we won't get it until the middle of May. Why should it take four months to build a car? We were expecting to take possession by now. If we hadn't already paid money down we would cancel and buy something else. We are very disappointed in Ford.

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Customer care male
Mr. Philip Ewaka CallsMar 16, 2018

Mr. Philip Ewaka On Phone To Ford Motor Company Service
My battery dies every two -3 days. 2014 stx 150. 27962. Miles 1ftex1em5ekf66976. MURPHY FORD CHESTER PA. They say they can not find the draw. Been a Ford owner all my life, can not. Believe they can not. Find the problem. 239 W KNOWLTON RD MEDIA PA. 610 494 0240.

Reply
Customer care male
Mr. Joseph Jakubowski CallsFeb 21, 2018

Mr. Joseph Jakubowski On Phone To Ford Motor Company Service
Re: Recall Notice 05V2720000 for 2004 Ford F250
VIN 1FTNW21P24EC99642
Checking the internet for recall notices I came across this recall. I would like to know why my vehicle was not part of this recall. In Dec. Of 2012 I had the exact problem. At the time the mileage on the vehicle was 10, 797. I am attaching a copy of the notice along with a copy of the dealer invoice where I paid for the service. I believe that I should be reimbursed for this. If not, please explain why. Thank you. Joseph Jakubowski
410-258-7368.

Reply
Customer care male
Mr. Joe Clapham CallsOct 13, 2017

Mr. Joe Clapham On Phone To Ford Motor Company Service
Stand for the National anthem. The NFL has shown disrespect for the country and flag. The operations manual for the NFL clearly shows that the players must stand for the National Anthem and hands over their heart. Once on the field these players are employees that must abide by the employers wishes. Stop supporting the disrespect by the NFL. Do you really want to make a political statement by supporting players that protest on the job by disrespect. Exhibition games in Britain, NFL allowed the players to kneel for our National anthem, but stand for the "God Save the Queen. NFL blocked the wearing of patches in support of slain Dallas police officers after the shooting and blocked the wearing of pink for Breast cancer awareness. I will not support your products when you do not support our country and its values.

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Customer care male
Mr. Steven Pfannenstiel CallsSep 29, 2017

Trying to get my Title Cleared after 15 years, still was lean on it from Ford Motor Company, Twice I have called. First time I was told it would be faxed to the State of Kansas Department of Revenue that wasn't done so I called back week later and they had faxed it to a different number, The customer Service guy was RUDE and said it was in the mail last week now its over two weeks and STILL NO TITLE. VERY DISAPPOINTED WITH YOUR CUSTOMER SERVICE DEPARTMENT.

Reply
Customer care male
Mr. Paul Richard CallsSep 21, 2017

Mr. Paul Richard On Phone To Ford Motor Company Service
In July 04, 2014 my wife and me brought a brand new 2014 mustang from Expressway ford. And at 9, 020 miles the tires starting cupping i took it in and they put a new set on it and did a alignment. At 16, 000 i rotated the and at 21, 787 there doing it again. So i took it down and the rechecked the car and everything was good. So i called the Service Manger and he said when i was ready to buy new tires he would sale me a new set for 500. This still do not fix the problem. I call customer and they gave me a case number and it is cas13100272 so i made a appt for it and they say there's nothing wrong with it and there's they can do. The dealer is in Mt. Vernon Indiana. The tires are Pirelli p zero nero p235/50zr18 97w thanks for you time.

Reply
Customer care male
Mr. Craig Collier CallsSep 06, 2017

Mr. Craig Collier On Phone To Ford Motor Company Service
I will never buy a Ford again. Lug nuts won't come off, you folks knew about this. It's just another thing you folks do to make us go to dealership to be charged exorbitant prices. I will be posting on Facebook about this problem with your products. I have a 2013 Ford Escape. None of the lug nuts will come off. Each one appears to be a different size on top of this. I purchased this vehicle from AllStar Ford in Amarillo. The service manager is a moron He wants me to bring car in so he can get the lug nuts off and replace them with the same crap. You folks knew about this and did nothing.

Reply
Customer care female
Ms. Julian Wash CallsDec 29, 2017

Ms. Julian Wash On Phone To Ford Motor Company Service
I need help from ford, I would like this brought to Jim Hacketts attention, I have a issue with a warranty I bought from Cambridge Classic ford at the time I purchased my Ford F-250 super duty?

Reply
Customer care male
Mr. Richard A. Pena CallsAug 22, 2018

Mr. Richard A. Pena On Phone To Ford Motor Company Service
WE PURCHASED AN 06 FORD FREESTYLE WHICH WAS OWNED BY AN ELDERLY MAN WHO HAS PASSED AWAY. AFTER STUDYING THE HISTORY OF THE VEHICLE WE HAD THE CAR TOWED TO TWO MECHANICS WHO HAVE INFORMED US THAT THEY CANNOT FIX IT AND TO BUY A NEW TRANSMISSION. WE ONLY BUY FORDS, WE ARE AMERICAN FORD BUYERS, AND WE WANT TO FIX THE VEHICLE. SINCE YOU PUT OUT A BAD TRANSMISSION AND DID NOT RECALL IT CAN YOU PLEASE TELL US WHAT TRANSMISSION WE CAN BUY TO REPLACE IT. THE VEHICLE IS BEAUTIFUL: WE ARE OLD AND DO NOT HAVE THE SCANNING MENU TO SEND YOU A PHOTO.

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Customer care male
Mr. Thomas Wenderlich CallsAug 16, 2017

Mr. Thomas Wenderlich On Phone To Ford Motor Company Service
I need to install a switch in my truck that will allow me to disable all safety air bags the vehicle has, the reason iam making this request is that there are times when my pet bird is allowed free roam of the truck, and if an air bag were to go off that would kill him for sure, its a 2010 f-150 super crew 4x4 lariot, vin 1FTFW1EV0AFB37196, detailed instructions would be nice, thank you, ps this is not a complaint.

Reply
Customer care male
Mr. Charles Smith CallsOct 10, 2018

Mr. Charles Smith On Phone To Ford Motor Company Service
I have a 2003 mustang gt that I bought brand new in 2003. It is yellow and the paint is cracking, rusty looking and primer is showing. I have seen a lot of yellow mustangs as mine and same year and they have no paint issues. I am 68 years old and have taken real god care of the car, but to no avail. Paint just kept getting worse year after year. I was hesitant to say anything, but when I keep seeing other cars like mine with no paint damage I felt it necessary to say something. I hope there is something you can do to resolve this issue. Thanks Charles Smith , 7724 Bellchase Lane, Knoxville, Tn. 865-922-5535.

Reply
Customer care female
Ms. Margaret Serbus CallsApr 23, 2018

Ms. Margaret Serbus On Phone To Ford Motor Company Service
I purchased a Ford Focus in 2014 I purchased the car at Tenvoorde Ford in St. Cloud MN I received a Transmission notice late last fall I took it in to get the recall taken care of last week Ford dealer closest to my home Yarmon Ford in Painesville, MN. They informed me what was wrong was not due to the recall now they tell me besides replacing a wore out part in the transmission to the tune of 1, 300 dollars that the bearings are also out in it. More money this is not acceptable with only 138, 000 miles on the car absolutely ridiculous I am not understanding if you have a transmission re-call I feel anything wrong with the transmission should be covered something has caused this problem a transmission should not go out I want answers please my cell number is 320-267-2516, but would prefer e-mail Thank you.

Reply
Customer care female
Ms. Barbara CallsNov 08, 2017

Ms. Barbara On Phone To Ford Motor Company Service
Was told by Iack (sp) FOMOCO to call 888 327 4236 for answer of my question "Were us the safest place to put an infant seat in my 2005 Ford Frestyle'. After being on hold for 40 mins, was told by Triska. They can not answer this question at this number.

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Customer care male
Mr. Barb CallsNov 08, 2017

Mr. Barb On Phone To Ford Motor Company Service
Need to know where the best place to put infant seat in a 2005 Ford Freestyle
with bucket seats in second row, two seats in three row making up a bench like seat.

Reply
Customer care male
Mr. Randy Galbraith CallsOct 24, 2015

Mr. Randy Galbraith On Phone To Ford Motor Company Service
Hello, Looking for a little help finding a part for my truck. I ordered a 2000 7. three diesel Excursion back in 1999 and absolutely love it. It has just over 160, 000 miles so its still in the breaking in period. The vin. is 1fmnu40f5yec90560 and I am looking for a “glow plug relay” and for some reason NO one can seem to find one to match what I took off? The bad relay has stamped on the bottom plate the following: 1831645c1, made in USA, and 0119f-12v. The mounting hole pattern is located at (12 and six o’clock) and everything I can find has a mounting hole pattern at (12 and three o’clock) the old one has rubber isolated grommets that keep the unit from direct contact with the steel mounting plate. I tried using the latest and greatest that everyone wants to sell me even from the local Ford dealer and all I get is a spark and its cooked. Could you please chase down your old supplier and let me know how and where I can find a replacement. Thank you, Randy Galbraith .

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Customer care male
Mr. Jay CallsAug 15, 2013

Mr. Jay On Phone To Ford Motor Company Service
I have a 2005 mercury mariner which has a Mach 300 -6CD radio and cd player, I have a problem with the cd player I get a cd error message. Is there a way I can fix it? I tried to reset it by disconnecting the battery for about ten minutes, but that did not work. Can you help me

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Customer care user complaints