Hertz Italy Customer Service Phone Number

Phone Number of Hertz Italy is 055 307370 .
Hertz Italy is the Italian branch of the Hertz Corporation, which is a public multinational car rental company. It was established in the year 1918. The founder of the company was Walter L. Jacobs and was purchased by John D. Hertz in 1923. The headquarters of the company is situated in Park Ridge, New Jersey, United States. The owner company of the Hertz Corporation is Hertz Global Holdings Inc. The main subsidiary of the company is Donlen Corporation. There are Three main divisions of the company that are Hertz Car Sales UK, Hertz Equipment Rental and Hertz Car Sales.

History


The cars rented by the company for the first time were the Model T Ford cars. It was in the year 1923 that the company was bought by John D. Hertz and thus became the subsidiary of Yellow Truck and Coach manufacturing Company. After this acquisition, the name of the company was changed to Hertz Drive-Ur-Self System. The controlling interest of the company was bought by the General Motors in the year 1925. The company is registered on the New York Stock Exchange for public trading since 1953.

Description


Hertz is operating in over 145 countries of the world. The company became the second largest car rental company in America by sales as of November 2012. Hertz also owns Hertz Equipment Rental Corporation (HERC), a heavy equipment rental company. The company employs more than 30,000 people worldwide. It is a wholly owned subsidiary of Hertz Global Holdings Inc. The Hertz Corporation was named the Best Car Rental Company by The Singapore Tatler in 2011. There are over 145 locations all over the world, at which the services of the company are available. It is regarded as the largest car company of the United States according to the sales. The headquarters of the company is shifted to Estero, Southwest Florida, as of 7th of May, 2013. The total count of the employees of the company is approximately 29,350.
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Hertz Italy Address


The address of Hertz Italy is A Vespucci Airport, Florence, Italy.

Hertz Italy Website


The Website of Hertz Italy is www.hertz.com.

Hertz Italy Customer Support Service Phone Number


The customer support phone number of Hertz Italy is 055 307370 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Hertz Italy Service Center and Hertz Italy customer service phone number is given below. The helpline of Hertz Italy customer service phone number may or may not be toll free.

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Hertz Italy Phone Number Customer Service

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Hertz Italy Source of Knowledge


www.linkedin.com/company/hertz
en.wikipedia.org/wiki/the_hertz_corporation
www.hertz.com/rentacar/customersupport/index.jsp?targetpage=contactustypeselectionview.jsp
ir.hertz.com/
www.hertz.com

Your Complaint, Suggestion, Complication, Review To Hertz Italy

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Hertz Italy Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Ilise Lee CallsApr 02, 2018

Ms. Ilise Lee On Phone To Hertz Italy Service
Hertz reservation H520109488 and my mobile is 001-925-451-6426. I got a car with transmission problems (an automatic that had trouble going in and out of gear) that broke down two days later. Our hotel contacted Hertz as there was NO English option provided. I paid over 145 Euro in taxi and road toll to get new car. The second car was turned in early, but the email receipt was over 400 Euro higher than my reservation. Hertz said the added cost was because we put the wrong gas in the first car. That is completely false; we only put unleaded in it and the car drove fine for over ten miles and then stopped going into gear at the toll plaza when we had to stop(engine continued to run fine). You also charged me 62 Euro for gas when new car had full tank when returned.

Reply
Customer care male
Mr. Sergio Angel Orta Perez CallsNov 28, 2018

Mr. Sergio Angel Orta Perez On Phone To Hertz Italy Service
Past aug-17 I picked a car at Rome airport and dropped on aug-20 at Milan RENTAL AGREEMENT NBR. 346628704 Thrifty in behalf of Hertz. When we got the car nobody demonstrate us that the manual keylock at drivers door, was working (that never happens on a car rental), we used the remote control, when returning the car, instead of locking all around the car for damages, the person went straight to check that keylock, IT WAS DAMAGED. During those three days we didn't use, but the remote control and now we got a charge of 314. 00 EUR. I think that was a trick and that I shouldn't pay that amount

Thanks in advance to what you can do on this matter, hope the way I see HERTZ continue to be as good as ever.

Reply
Customer care male
Mr. Bruno Lijoi CallsNov 06, 2018

Mr. Bruno Lijoi On Phone To Hertz Italy Service
I rented a ford fiesta at Lamezia terme airports hertz. IT. Received a summons from the opposite side of the country Via Reggio. The summon states white jeep not my auto, I drove a ford fiesta. Licence plate FP942LP rented on 20/05/18 returned 04/07/18. Was charged on my visa card 30. 50 EUR. Adminitration for you giving the parking authority my licence number for someone else who drives a white Jeep. My rental 342902243 shouldn't been used for someone else violation.

Reply
Customer care male
Mr. Filippo F.pagano CallsDec 30, 2017

Mr. Filippo F.pagano On Phone To Hertz Italy Service
To Customer care:
I rented a car from hertz at Fumincino Airport Rome Italy on 17/10/19
returned on 17/10/24. Agreement 347209306 Upon return with a full fuel
tank all was signed off as ok by the attendant. I later was charged a fuel
charge of 52, 33 E or $61. 57 for fuel. This is not correct and I would like
you to remove from my American Express account. You have my account on your original receipt. I am a Hertz Gold Member. Thank you. Phone USA 252-646-3353 can text me.

Reply
Customer care male
Mr. Scott Rochau CallsAug 10, 2018

Mr. Scott Rochau On Phone To Hertz Italy Service
I am being billed for communication of a "ZTL" violation that is in error. I purchased the correct authorization and am not being credited for it. I have no choice, but to dispute the charge since all efforts to contact Hertz. IT have been fruitless.

Reply
Customer care male
Mr. Mr Lai Tat Chi CallsJul 10, 2017

Mr. Mr Lai Tat Chi On Phone To Hertz Italy Service
I rent a car on 21 June and returned it on 27 June 2017 (please refer to attached rental record number 342767935). As at to date, I still have not received the refund of approx. Euro 127. 47 to my credit card. Kindly look into the matter and get back to me. Thank you.

Reply
Customer care male
Mr. Avi Shitrit CallsSep 19, 2016

Mr. Avi Shitrit On Phone To Hertz Italy Service
Dear costumer service,
My name is shitrit Avraham. I've rented a car in June at Milano airport. 10. 06. 2016-24. 06. 2016. Voucher number 25596434 hertz billing accont 2651-8216-997-8. You charched my credid card for two payments of 42. 70 eur. 10. 08. 2016- 42. 70eur. 24. 08. 2016- 42. 70eur. I did not receive from you any details for that charge. Can you please contact to explain?
MY MOBILE: 972-54-8882223.

Reply
Customer care male
Mr. Avi Shitrit CallsSep 19, 2016

Mr. Avi Shitrit On Phone To Hertz Italy Service
Dear costumer service,
My name is shitrit Avraham. I've rented a car in June at Milano airport. 10. 06. 2016-24. 06. 2016. Voucher number 25596434 hertz billing accont 2651-8216-997-8. You charched my credid card for two payments of 42. 70 eur. 10. 08. 2016- 42. 70eur. 24. 08. 2016- 42. 70eur. I did not receive from you any details for that charge. Can you please contact to explain?.

Reply
Customer care male
Mr. Alexei Azzopardi CallsSep 17, 2016

Mr. Alexei Azzopardi On Phone To Hertz Italy Service
HiI have been charged 43 euro on my visa now after i had a rental service from Turin last June. This was done without any reason or notice. Please contact me to sort this out as soon as possible. Everything was fine after my rental there was no reason to do so.

Reply
Customer care female
Ms. Linet Özçakir CallsJul 29, 2016

Ms. Linet Özçakir On Phone To Hertz Italy Service
I HAVE RECEIVED THE BELOW LETTER BUT WHEN I CHECKED MY CREDIT CARD I SAW THAT THERE HAS BEEN THE SAME AMOUNT BUT TAKEN TWICE FROM DIFFERENT DAYS. PLS INFORM ME WHY DID YOU TAKE TWO TIMES.

Reply
Customer care male
Mr. Fahad Alhezayen CallsJul 14, 2016

Mr. Fahad Alhezayen On Phone To Hertz Italy Service
HELLO
HERTZ ITALIANA SPA charged my visa card the amount of 43 euros on 30 June 2016. Yesterday 13 july 2016, HERTZ ITALIANA SPA charged my visa seven times at the same minute the amount of 43 euros. They sent me emails saying it was traffic vilations while never been given any thing. I noticed three fines at the same place in 12 minutes and i did not receive any original fine tickets as they said i will, and they said i have the choice to pay or proceed with claim and court so why charging my visa card? please email me back fahadalhezayen@hotmail.com or by phone +966555885777. My rental record 341322811 from malpensa airport.

Reply
Customer care male
Mr. Fahad Alhezayen CallsJul 14, 2016

Mr. Fahad Alhezayen On Phone To Hertz Italy Service
Hello
i rented a car from Milan Malpensa airport (rental record 341322811) and every thing was just fine. Never took a single traffic fine. After i returned the car and went back to my home country, saudi arabia, Hertz emailed me saying that i had eight traffic fines that i have the choice to pay after recieving the original documents. I did not recive any original document and Hertz charged my visa card eight times the amount of 43 euros one charge was 30 th of June and seven times charges on 13th of july yesterday. When i reviewed the information they emailed me, i noticed three fines were given at the same place and date in 12 minutes that is sooo fake
please i need an explanation for that. That is a big shame on an international company.

Reply
Hertz Italy Customer Service Care Phone Number 255051
Ms. Lori Emery CallsFeb 18, 2016

Ms. Lori Emery On Phone To Hertz Italy Service
RENTAL AGREEMENT 344265795 / CLAIM REF. 0003825355
I returned a Hertz rental car on Aug. 16, 2015 in Venice, Italy. The Hertz office was not open and I dropped paper work and keys in the drop box on the door. I JUST RECEIVED A LETTER DATED FEB. eight, 2016 THAT THERE WAS DAMAGE TO THE CAR AND THEY CHARGED MY CREDIT CARD There was no damage to the car (have a witness to prove it) and Hertz picked it up one day after I dropped it in their parking lot. I was scheduled to drop the car on Aug. 16 and there was no one at the Hertz office I inspected the car before leaving it in the open parking lot. The letter and paperwork from Hertz DOES NOT SAY WHERE THE DAMAGE WAS. IF ANY DAMAGE OCCURRED IT HAPPENED WHILE IN THE HERTZ LOT THAT WAS ON A BUSY STREET AND NOT SECURE. I BELIEVE THIS IS A SCAM AND HERTZ HAS TO TAKE RESPONSIBILITY. I'M DISPUTING WITH MY CREDIT CARD COMPANY. HERTZ. SHAME ON YOU.

Reply
Hertz Italy Customer Service Care Phone Number 254934
Mr. Ashik Sainu CallsFeb 17, 2016

Dear Hertz Italy,

My name is Ashik Sainu ; I have rented a car from Milan malpensa airport on 13 /02/2016 and is still running. I am writing to you in desperation. When taking the car I had handed over the email confirmation of my prepaid booking no
G8091584126. Apparently you had another booking )which was cancelled) and not prepaid on the same day. Your team had made a mistake and charged me 1500 euros for the wrong booking. When I pointed this out they cancelled it and made a new voucher in the prepaid booking. My card is now blocked for )1500 euros )as per the wrong voucher) which you had said was cancelled and for 793 euros as per the right booking. Please make arrangements to refund the 1500 euros which was taken because of a mistake from your side back to my credit card as I cannot use my card for my holiday and is having to borrow money to continue the trip

Please help me as soon as possibles

Dr Ashik.

Reply
Hertz Italy Customer Service Care Phone Number 245731
Mr. Mike Kresloff CallsNov 24, 2015

Mr. Mike Kresloff On Phone To Hertz Italy Service
This s regarding an invoice I received for $30. 74 Euros from a Florence Italy car rental from October 28 to November 6. We had rented a GPS that caused daily frustration because it did not hold a charge and came without an electric cord. When we removed the adapter to plug in a cell phone, the GPS stopped working. The agent at Hertz was very kind and said he would not charge us for the GPS. Today I received invoice 756983 and contract 346767691. Would you please credit my bank card for the charges?Thank you.

Hertz Italy Phone Number Customer Care Service
Reply
Hertz Italy Customer Service Care Phone Number 245713
Mr. Patricio W Geary CallsNov 23, 2015

Mr. Patricio W Geary On Phone To Hertz Italy Service
I rented a car in June of 2015 in Rome termini, on Noveber 11 you charged to my credit card 47 euros I want to know why.

Hertz Italy Phone Number Customer Care Service
Reply
Hertz Italy Customer Service Care Phone Number 242056
Mr. Bill CallsOct 16, 2015

Mr. Bill On Phone To Hertz Italy Service
Hello I just returned from Italy returning car on 14 Ottobre in Frosinone. Contract: 34/6022670. one Ottobre pick up in Siena. At pick up it was pouring rain. Office busy-CustServiceRep no mention about checking car damage. Had me sign Scheda Condizioni del Veicolo. At drop off charged 109 Euro for Danno Stimato. Pleasecheck previous rental this vehicle for prior damage.communication was difficult due to my poor Italian, combined frustration of the CSRepresentatives to effectively communicate in English with me I appreciate your assistance and look forward to hearing from you soon.

Reply
Customer care male
Mr. Antonio Sciarra CallsSep 25, 2015

Mr. Antonio Sciarra On Phone To Hertz Italy Service
In reference to my car rental number 345000681, please provide a written incident report regarding the damage incurred to the XC60 Volvo in question. Thank you.

Reply
Customer care male
Mr. Anthony Ammirato CallsSep 16, 2015

Mr. Anthony Ammirato On Phone To Hertz Italy Service
MY name is Anthony Ammirato I rented a car in catano, it I have a accidentand I need a cost matrix. MY agreement number Is 34/4988490 can you email me the information at tonyammi@yahoo.com thank you Anthony Ammirato .

Reply
Customer care male
Mr. Carlos R Canas CallsJun 03, 2015

Mr. Carlos R Canas On Phone To Hertz Italy Service
This is to let you know that some one is using your company to post funny charges to your customer's credit card. My credit card was just charged twice by Hertz Italiana SPA. I did rent a car in Rome in April 2015, but when I returned the car I paid for all services. I have not received a bill from you stating the reason for any extra charges and my bank suspects that this is an scam. As it is I asked my bank to refuse payment on those charges.

Reply
Customer care male
Mr. Mohammed Alabbas CallsMay 27, 2015

Mr. Mohammed Alabbas On Phone To Hertz Italy Service
I rented a car (C Ford Max) from Hertz in Italy-Rome Airport, Fiumicino on 21/03/2015 and returned it on 04/04/2015. Reservation number is (G50322731C9). My issue is that when I rented the car they held an amount from my Visa as a security (insurance) deposit. The problem is since I returned the car still the amount (on hold) I already contacted the company many times and nothing happened. Note: I received an email from the company on 05/05/2015 that they already sent a request to my card provider to release the hold amount, since that time I follow up with my card provider, but still they have not received anything from Hertz CompanyMay you please fix this issue because it takes too much timeRegards, Mohammed Alabbas Mobile number 00966507276466.

Reply
Customer care male
Mr. Mohammed Alabbas CallsMay 27, 2015

Mr. Mohammed Alabbas On Phone To Hertz Italy Service
I rented a car (C Ford Max) from Hertz in Italy-Rome Airport, Fiumicino on 21/03/2015 and returned it on 04/04/2015. Reservation number is (G50322731C9). When I rented the car they held an amount from my Visa as a security (insurance) deposit. The problem is since I returned the car still the amount (on hold) I already contacted the company many times and nothing happened. Note: I received an email from the company on 05/05/2015 that they already sent a request to my card provider to release that hold amount, since that time I follow up with my card provider, but still they have not received anything from Hertz companyMay you please fix this issue because it takes too much timeRegards, Mohammed Alabbas Mobile number 00966507276466.

Reply
Customer care male
Mr. Giroud CallsFeb 05, 2015

Mr. Giroud On Phone To Hertz Italy Service
I have to pay 42, 70 Euros ( hertz Italiana 28/01/15) on my credit card. Please can i have more explications about it, i do not understand. I had a car (Hertz airport Palerma) the first week of september 2014. Thanks for your answer. Jean-marie. Giroud@orange. FrMy phone number is 00330617161305.

Reply
Customer care male
Mr. Moussa Rizk CallsJan 15, 2015

Mr. Moussa Rizk On Phone To Hertz Italy Service
Beirut Jan 15, 2015Dear Sirs, My name is Moussa Rizk and I am from Lebanon. I rent a car from your company HERTZ at the airport of Malpensa last summer from 15th of August to 24th of August 2014. A week ago, my debit card was credited for a sum of 43 Euros, perhaps a parking fine during my stay. Yesterday 15th of January at 14:40, this same amount was credited six times during the same minute 14:40 to the account of : Hertz Italiana Spa Ita. Waiting urgently for your answer. My mail: Moussa. Rizk@gmail.com. My phone number is 9613661455. Thank you in advance, and I am sure a company like HERTZ will not tolerate such a mistake or at least will give full details about what happened. Waiting and hoping to hear from you soon, Thank you in advance Moussa Rizk.

Reply
Customer care female
Ms. Ana Cecilia Del Cid Liccardi CallsNov 25, 2014

Ms. Ana Cecilia Del Cid Liccardi On Phone To Hertz Italy Service
I am trying to resolve a problem with the rental record number 346041242. I emailed itfnolcustomercon@hertz.com and have had no response. I would appreciate any assistance.
Cecilia Del Cid
scliccardi@gmail.com.

Reply
Customer care female
Ms. Cheryl Barker CallsOct 07, 2013

Ms. Cheryl Barker On Phone To Hertz Italy Service
I am trying to resolve a problem with rental F93222029C6PRTG. Emailed itfnolcustomercon@hertz.com and have had no response.

I would appreciate any assistance!

Cheryl Barker
678-313-5887
lotec@bellsouth.net

Reply
Customer care male
Mr. David Jacobs CallsOct 07, 2013

Mr. David Jacobs On Phone To Hertz Italy Service
Received two charges for 42.35 Euros on my credit card for the same day. What are they for and is one of them a duplicate charge? Is there suppose to be two charges or one? Please let me know. Thank you.

Reply
Customer care female
Ms. Ann Merrill CallsJun 22, 2013

Ms. Ann Merrill On Phone To Hertz Italy Service
I have called four different numbers trying to get someone to answer. Returned a car today and I am missing a purse with passport and credit cards. I think it might have been left at Di Vinci airport terminal about 4:o0 pm today, 22/06/2013 no one answers the phone

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Customer care male
Mr. Robert Bousquet CallsJun 12, 2013

Mr. Robert Bousquet On Phone To Hertz Italy Service
I rented a car on Sat June eight in Rome...automatic compact car...Hertz Rome told me the only automatic cars they have we're large cars.I am having great difficulty and fear an accident driving in the small towns of Italy.I want to switch to a smaller automatic car immediately.I am staying in Panzano in Chianti.My name is Robert Bousquet...phone number..011 44 7834 408458....please call ASAP...thanks....today is Wed 6/12

Reply
Customer care user complaints