Jollibee Customer Service Phone Number

Phone Number of Jollibee is (02) 898-7777 / 0917-800-7000 .
Jollibee is also called as Jollibee Foods Corporation which is a worldwide fast food restaurant chain of the Philippines. The Company commenced its operation in 1975 with the name of the Magnolia Ice Cream parlor by Tony Tan and his family. In 1978, it changed its name to Jollibee Foods Corporation.
Valuable Contact Number of Jollibee for All General Inquiries
Phone: (02) 898-7777
Valuable contact Number of Jollibee for Mobile Users for All General Support
Phone: 0917-800-7000

It offers a large number of food items to its customers such as breakfast, chicken, coffee, hamburgers, french fries, soft drinks, salads, sandwiches and desserts. Its headquarters is located at Ortigas Center, Pasig City, Philippines. As per 2011 records, the company had approximately 14,635 employees. It delivers its meals at reasonable prices with high quality around the world.

It operates more than 2,800 restaurant outlets in several countries such as the Philippines, China, Brunei, the United States, Vietnam, Saudi Arabia, Hong Kong, United Arab Emirates, Oman, Kuwait, Qatar and Singapore. The Jollibee won several awards and mentioned as one of the Asia's and Philippines most admirable company.

Career Options offered by Jollibee


Jollibee is a place where perseverance people work as to satisfy the needs of the consumers With this goal, a wide range of career opportunities are being rendered by the Jollibee to the talented and passionate individuals in various comprehensive areas. The organization conducts various training and development programs in order to make the aspirants well specialized in their native areas. Also, Jollibee deliver classy environment so that freshers does not feel any kind of pressure. Know more about career opportunities at Jollibee, kindly visit an online official portal of the mentioned organization by staying the link that is:
http://www.jollibee.com.ph/careers/

Store Locator Link of Jollibee


For any assistance the customers can also visit the nearest stores to get assistance or other help from the team members of Jollibee. Jollibee has different store locations at different places of the nation, the customers can track the nearest store location by going through the official store locator link of Jollibee:
http://www.jollibee.com.ph/stores/

Contact Us Page of Jollibee


For customers satisfaction and assistance, the company officials have provided various mediums through which you can contact the customer service representatives of Jollibee. From the contact us page of the company the customers can choose a required option to contact the company officials. The link that will directly take you to the official contact us page of the company is mentioned below:


Jollibee Address


The address of Jollibee is Jollibee Plaza Bldg, F Ortigas Jr Road, Pasig City, Philippines.

Jollibee Email Address


The email address of Jollibee is feedback@jollibee.com.ph.

Jollibee Website


The Website of Jollibee is www.jollibee.com.ph.

Jollibee Customer Support Service Phone Number


The customer support phone number of Jollibee is (02) 898-7777 / 0917-800-7000 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Jollibee Service Center and Jollibee customer service phone number is given below. The helpline of Jollibee customer service phone number may or may not be toll free.

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Jollibee Phone Number Customer Service

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Jollibee Source of Knowledge


www.jollibee.com.ph/about-us/
www.jollibee.com.ph

Your Complaint, Suggestion, Complication, Review To Jollibee

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Jollibee Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Rod CallsFeb 22, 2021

Mr. Rod On Phone To Jollibee Service
Yesterday, around 10:30 am to 11:30am. My wife and I would like to dine at Jolibee Store in Jolibee Sto Nino, Mintal, Davao City. My wife fell and sufferred injury and bruises on her left knee because the crew did not put an early warning sign for wet floor. When she fell the crew just stare at her without even asking if she is ok. THIS IS UNACCEPTABLE I hastly run and almost slip to the wet floor to assist my wife. Nobody even assisted, and one crew even blamed my wife that she run that's why she fell. I saw my wife she did not run, the floor was slippery without any sign. I wrote this to complain about the Occupational Safety and Health Standard to please check the store, let the manager knew about this as I will escalate this complaints if we do not receive any reply or apology letter to nonaaquino216@gmail.com.

Reply
Customer care female
Ms. Mary Zandie CallsJul 02, 2017

Ms. Mary Zandie On Phone To Jollibee Service
I haven't received my online delivery. Its been two hours i received the confirmation in my email.

Reply
Customer care female
Ms. Joana Sy CallsJun 27, 2017

Hi guys share ko lang ung exprience ko khapon sa Jollibee abad santos ang bagal na ng pila. Nakasimangot pa ung cashier ang mas nakakainis eh. Yung ang bagal na nya nakkipag chismisan pa sya sa isa pang crew dapat inu2na muna nila ung customer nila bago kuwentuhan.

Reply
Customer care female
Ms. Ana Rodrigo CallsMay 09, 2017

Just to inform you around past 11pm, nag-order ako ng 2pc chicken joy for take out sa Jollibee munoz branch qc. Wala sa akin ang receipt dahil hindi di naman binigay, but I think maaalala ako ng manager na guy nung nag order ako. Nagrequest pa ako one spicy and one regular. Pagdating ko dito sa bahay, walang rice ang chicken ko. Naalala ko may kasama ng rice ang order ko pero tinanggal ng cashier, hindi ako nagreact dahil akala ko nadoble ng lagay. Kaya nga ako nagorder para hindi na ako magluto and at same time pagod na din ako galing work, tapos akala ko kakain na lng ako pero kulang pala ang order ko. Oo, rice lang ang kulang sa order ko. Maliit na amount lang ang napurchase ko, so ganun lang ang dapat na customer service na ibinigay sa akin. I need feedback.

Reply
Customer care female
Ms. Ma.sarhamelle Gerona CallsOct 03, 2017

Good eve po, bumili po kme ng kapatid ko ng five yamburger at one solo na choco mallow pie na take out. Quarter to seven pm, Nung umuwi kame nalaman namin na three burger lang pl laman ng plastic at one pie, tama naman ung bayad namin sana naman ensure nyu na tama binibigay nyu. Ung pera ko 500 tama naman ang sukli na 312, pero ung take out ko hindi, wala pang resibo. JollibeeSmCityIloiloCity.

Reply
Customer care female
Ms. Rosario Moda CallsApr 26, 2017

Good day sir/madam i am ms. Rosario Moda kindly take time to my concern. Nadoble ung payment ko sa Jollibee party reservation thru on line binayaran kyo ng BDO ng hndi ko alam kc akala ko di successful ung transaction kya gumamit ako ng ibang card. That was last MARCH pa bakit until now wala pa din aksyon from Jollibee.

Reply
Customer care female
Ms. Laida Suarez CallsFeb 10, 2018

Ms. Laida Suarez On Phone To Jollibee Service
Your branch at lot 13 quimpo blvd matina davao city near ecoland terminal is very lousy no coffee dahil walang tubig dis is not the first time last Sunday Feb four Ganun din walang coffee dahil walang tubig tapos today Ganun din Feb 11, 2018 marami nang complain ang branch nyo na yan pero wala. Yata kayong ginagawa very unreasonable Bkit freemont can not buy purified water for coffee. Poor customer service.

Reply
Customer care female
Ms. Tess CallsSep 22, 2017

Hi I wrote here bec i am stil hoping that you could help us. My niece is in the hospital(Philippine Childrens Medical Center) and she's suffering for Biliary Atresia and now all things became worst and all her doctor said that the potassium in her body is very high that's why anytime she will give up. My niece only wish to see Jollibee, popo and hetty and we are willing to pay just to grant her request, but those people in National Bookstore, Jollibee Centris, Jollibee Frisco and your call center they are already closed the door to help us they are so selfish they are not even try to find the way to grant the request of my niece. Actually her birthday is on Sept. 28 and we booked her party in Jolibee starmall But after this things happened i do not knowwe just want my niece ti be happy bec. We know that God will take her anytime. Waiting for your prompt response. U can visit my sister facebook page Rosefel Lizondra Fernandez.

Reply
Customer care female
Ms. Maria Sherryl S. Tortoles CallsSep 18, 2017

Regarding PWD card numbert honored. Jollibee Santa Rosa Walter mart Bel Air branch. Laguna.

Reply
Customer care female
Ms. Laida CallsAug 31, 2017

Ms. Laida On Phone To Jollibee Service
Pls check your quimpo blvd branch near bus terminal of davao city they told me na wala Ng longanisa at HD meal dahil malapit na daw 10am khit 9:05 am pa. Lng wiliing to wait nman ako this is not. The first time marami nang palpak yang branch nyo na yan sobra nang nakakainis Please check this branch This is the or number 04154171.

Reply
Customer care male
Mr. Alice CallsMay 05, 2018

Mr. Alice On Phone To Jollibee Service
I ordered Family Meal B and additional og two large fries. The fries that they gave to me ay sobrang kaunti then i complain about that. Then yung manager pumunta sa counter tapos sinabi na iga-grams daw nya then nung ginagrams na nang manager yubn ibng service crew then manager ay nagkukumpulan and they are laughing. Syempre as a customer nakkabastos yun. Tapos pag balik ng manager ang State Bank of India ko, "sana di nyo na ginrams dapat binilang nyo nalang, saka bakit kayo nagtatawanan?". Then when we get home the family meal that we ordered ay wlng gravy. Ano bang klaseng branch yn at crew lalo na ang manager nyo. OR 02139045
OR 02139046
Cashier: Zumaraga.

Reply
Customer care female
Ms. Rose Anne CallsAug 15, 2017

Ms. Rose Anne On Phone To Jollibee Service
I WANT TO CANCELL MY ORDER BECAUSE ITS ALMOST AN HOUR AND MY ORDER HASN'T ARRIVED YET HOWEVER THE CUSTOMER SERVICE HOTLINE YOU HAVE DOESNT ANSWER MY CALL AND IT JUST KEEPS ON RINGING. I PLACED MY ORDER ONLINE JUST AN HOUR AGO.

Reply
Customer care female
Ms. Verlyn CallsJul 25, 2017

Hello Jollibee my concern is i still have load 273. 84 pesos and points of 127. 52 cents i renewed my happy plus card at Jollibee robinsons lipa and they told me that these points and loads will transfer with my new happy plus card. Its been a months ago yet this load doesnt exist with my new happy plus. Been trying to call your customer support for happy plus 02 634-11-11, but they just drop the call 5times. I hope you could give me any update or info regarding this matter. It is hard eaned money that we put on. And we expect that our children can use it since it is cashless payments.

Reply
Customer care female
Ms. Kaye Giray CallsJul 13, 2017

Ms. Kaye Giray On Phone To Jollibee Service
Bakit angtagal dumating ng order, umorder kme around 10:30, and the time now is already12:50, kelan pa ba yan dadating? Order 103063493.

Reply
Customer care female
Ms. Rose Ursua CallsJul 03, 2017

Ms. Rose Ursua On Phone To Jollibee Service
I jast wan to complain your counter jaen, dahil nag serve sya sakin ng spirte na iba ang lasa. I never expect na ganyan ang pag serve ng counter nyu.

Reply
Customer care female
Ms. Sheila Lumbera CallsJun 19, 2016

Nag order ako sa Jollibee rosario ng chicken spag with large iced tea and regular fries. The cashier was monica as per the receipt. Actually this is not the first time that i ate in here. Nakakainis lang kasi napakabungangera niya na kahit i am still in front of her she keeps on saying bad words na akala mo nasa kanilang bahay lang siya. Kung maibagsak niya pati yung food ay grabe. Tinitingnan ko sya habang kinonompleto nya ang orders ko pero di siya makuha sa tingin. Nakakabastos lang. I hope the management should make an action regarding this matter. Thank you.

Reply
Customer care male
Mr. Rox Rabajante CallsJun 18, 2016

Mr. Rox Rabajante On Phone To Jollibee Service
Delivery from Quirino Baclaran branch is always late and item requested to be delivered is most certainly inconsistent from the one you order. Roderick Paras the rider, always has an excuse for late delivery and wrong order delivered. Christian from your call center whom I called to follow the order put me on hold for more than 30mins And the store Manager of Quirino Baclaran Branch did not attend my call when she heard it was a complaint about their delivery.

Reply
Customer care female
Ms. Kim Rafael CallsJun 08, 2016

I asked Jollibee near Olivarez to transfer my points. It's more than a month and i still have not received the 100 pesos credit and 50 points I accumulated for being a member of Happy plus card. Not only that, they issued me a card that will expire two years from now instead of three years from now. Is there any way i can have the contact number of that branch so that i could talk to the manager about this?.

Reply
Customer care male
Mr. Robeto Nieva CallsJun 03, 2016

Hi just want to ask or clarify if the customer can do everything that he want to do even if wrong like putting plate tespon on ground" that's is attually said to me by manager cathrene red after i remind the customer to his wrong doing by the way sir maam i am security of Jollibee starmall alabang hope for your reaction to this matter because after this incident this manager reating me in un professional way you may contact me to 09774860977 thank you and godbless.

Reply
Customer care female
Ms. Kiana Pecha CallsJun 01, 2016

Ms. Kiana Pecha On Phone To Jollibee Service
Gud pm, I would like to inform you that I'm so embarass halos lahas class bastos lalo na young mga taka kitchen crew nyo po I herd a name rod. Thats how he called of your counter name Melissa, and add up by GUI and many more all of them nkapakabastos po talaga nila dinig na dinig ko po na binabastos po AQ sana mabigyan nyo po nang proper discipline and be sensitive with the fellings of your customer kasi Hindi po AQ Baboy na paparinggan nang qng any anung mga bastos na salita at dapat na pagsabihan ni Melissa and mga kasama yah lalo pang dinagdagan. I was visiting jollibe robinsons Bacolod around 5:50-6pm, Wednesday June one 2016. There service manager on duty is miss Cyrene.

Reply
Customer care male
Mr. Jhonalyn Delgado CallsMay 27, 2016

Mr. Jhonalyn Delgado On Phone To Jollibee Service
Kapag tumatawag po ako sa inyo sa mobile number nyo wala pong sumasagot. Salamat.

Reply
Customer care female
Ms. Bflordiliza@yahoo.com CallsMay 08, 2016

Ms. Bflordiliza@yahoo.com On Phone To Jollibee Service
IvebeencallingtheTFNfor20xnow. Itkeepsonringingbtnonoeanswerthephone. Thisisveryinonvenientandawasteoftime.

Reply
Customer care male
Mr. Rey Diamante CallsApr 19, 2016

Mr. Rey Diamante On Phone To Jollibee Service
To Whom it May Concern, i would like to followup again about my order online with the details as followsOrder number Date Recipient1001364003/30/2016EilynSena Sena this order is supposed to be a graduation for my beloved daughter under the care of the recipient Could you please deliver or contact the recipient to consume the paid product AS SOON AS POSSIBLE. You have the details in your records Shipping AddressEilynSena Sena18 San Diego St. Cortijos de San Rafael SubdivisionMontalban, Rizal, PhilippinesPhilippineshome Phone is 023680125 cp: 09179453212Hoping for Your Kind Consideration, Mr. Rey Diamante 441438217391 UKcp 07897652948.

Reply
Customer care female
Ms. Marcelina Dorado CallsApr 01, 2016

Hi customer care hotlineI am really disappointed with the service I received in your franchise branch Alicia, Isabela today, April 1st. I am ordering, two orders of 1pc chicken value meal worth Php140, 1pc chicken w/ palabok (Php147) and burger with spaghetti and four mixed in. Unluckily softdrinks is not available, but iced tea and pine apple juice instead. We are drinking iced tea so i requested to be changed with any cola in any way. I cant afford to add more 20 pesos each in every order to have the juice. It turn out, Ms Amy, the manager, turn down my oders and let us (together with three kiddos) leave. How shameful it was. I worked in a company where I used to evaluate fast foods even Jollibee, but I never treated just as that. You can contact me in my mobile 09174476687.

Reply
Jollibee Customer Service Care Phone Number 248953
Ms. Annalyn M. Oponda CallsDec 23, 2015

I would like to complain about poor customer service of Jollibee robinson general santos city. We have waited for too long para ma serve order namin. They give us a promise time na 18 minutes, but unfortunately last part sinabi ng cashier na d and daw available ang jolly hotdog then okey lng i change my order into burger steak. But mag close and ang store wala pa order namin and two chicken joy at one burger steak dun and ako nag complain kasi mas nauna pa nila binigyan ng order ang nasa likod ko and nkapila. Sila lahat nbgyan samantalang kami d nila ina assist ng mbuti. Sobrang disappointed ako. At kinausap ko ang manager sabi nya pwede b daw ba plitan and lng ng ibang oder kasi d na daw available ang chicken lalo ako nagalit. Nabigyan nila ng order ang nasa likod namin may bucket pa pero kami d nila nalutuan ng gusto namin. Sobrang disappointed ako. Pinaghintay ng matagal.

Reply
Customer care female
Ms. Clara Cruz CallsNov 01, 2015

I would like to share my great experience at Jollibee bf homes, the crew are very gentle at jolly. base on my observant they always focus to their customer they know the needs of their customer. thank you Jollibee bf homes branch.

Reply
Customer care female
Ms. Cazzy David CallsApr 10, 2015

Jollibee Ho Chi Minh is just incompetent when it comes to delivery service. 30-40 minutes became an hour and ten minutes. Also, the food was cold and the beverages have ice melted so it tasted like water. The management didn't even apologized for what happened. No nothing. Sort that out.

Reply
Customer care male
Mr. Fern Gonzales CallsApr 08, 2015

Mr. Fern Gonzales On Phone To Jollibee Service
My sister in Canada ordered online before 2pm to be delivered here in Mandaluyong. Almost three hours have passed, still no delivery. Is this what you call good service.

Reply
Customer care male
Mr. Girlinda Cuizon CallsMar 03, 2015

Mr. Girlinda Cuizon On Phone To Jollibee Service
i made an order for jollibee padala for my parents in cebu. if i am not mistaken i made my order online at ten am philippine time. but until now i did not receive anything from jolibee padala on when will my parents will receive my order. so disappointing that it will take more than three hours before they will reply on my question. and the most annoying part is they have receive my payment but they dont know how to reply on all my question. /.

Reply
Customer care female
Ms. Ms Glory CallsFeb 14, 2015

Ms. Ms Glory On Phone To Jollibee Service
Last February 13, 2015 around 6:30pm my friends and I went to SM LANANG PREMIER in davao we ordered spaghetti and beef garlic combo. One of the cashier, I was so irritated of that girl knowing she's not yet finished her transaction with me she entertained another customer and that is so Rudeand Her name is FHEB after that the worst thing happened the 15 minutes of promised to served the food takes almost 30 minutes and when we went to the manager to ask our food, so we decided to CANCEL our orders. We are not happy of their service even the MOD cant handle the situation Good Service jollibee sm lanang premiere please.

Reply
Customer care male
Mr. Romy Baltazar CallsJan 27, 2015

Last Saturday, 24th of January 2015, at around 12:00 o'clock noon, me and my family decided to have lunch at Jollibee located at corner Dapitan and Asturias Streets, Sampaloc, Manila. Feeling the urge to relieve myself, I went to the third floor to look for the comfort room only to find that it is not operational. Also, in my previous dining in this Jollibee branch, I also learned that they do not provide free newspapers to customers having their breakfast. It is only in this branch (except those located inside the malls) that I experienced these kind of inconveniences.

Reply
Customer care female
Ms. Marsha Gutier CallsDec 31, 2014

Ms. Marsha Gutier On Phone To Jollibee Service
Jolibee Stockton did not make a good impression with me. The first time I went there with my family from Canada we were not happy with the service. There's only one cashier and supervisor Her name is Fatima asked her for a soda and she repeatedly asking me for what I needed. The second I went today December 30 ordered to go one cashier and same thing it was supervisor Fatima was doing the order I got my cups for my soda and was empty and advised the cashier which she replied ok. Never did say anything I waited and waited until my order was ready and I asked the supervisor Fatima if the Pepsi machine was ready and she said I will check came back and said it was ready on top of that there was no lead cover for their soda all ran out still have to asked the same cashier and I told her I was not happy with the service and she replied happy new year they need more training.

Reply
Customer care male
Mr. Frankie Manatiga CallsDec 26, 2014

My name is Frankie. I visited Jollibee Sariaya, Quezon branch a few minutes ago. I think I ordered and paid for two buckets (8pcs/bucket) of chicken. I was informed that only leg parts were available at that moment, I am in a hurry so I am OK with that. But I still waited for at least five minutes and my waiting number is 21. I was just surprised when I opened the two buckets, each only contained 6pcs of chicken legs and wings. I am from Tayabas and I cannot easily go back to that store. Please help check what happened. Thanks.

Reply
Customer care male
Mr. Herbert CallsDec 02, 2014

I want to complain the one manager at Jollibee
baliuag junction, i don, t get her name, but she is
fat girl with short hair, shoulder level. I ask
her about Jollibee free food worth 200 pesos for
Senior citizen who is celebrating birthday. She
replied that they do not have that, and refer
me to other branch near the market, we go there and the manager there told me, yup they have that
free food for senior with birthday, i ask then why in Jollibee junction baliuag says they do not
have, she said that is impossible, we are the same
branch of Jollibee. I want to complained on that
manager at your branch in baliuag junction, she is not a new manager i know coz i regularly go
there and i usually saw her, how come she does'nt kknow that benefits for senior citizen? If she is
not sure, it's better to ask her fellow managers
because she is like hypocite trying to know every
aspect of the job which seems to be incompetent.

Reply
Customer care female
Ms. Leonila Tinares CallsOct 22, 2014

Ms. Leonila Tinares On Phone To Jollibee Service
I would like to commend yan. He is a cashier in jollibee sm bf branch. He has a nice service. When he gave to me my pending. He greet me and ask if there is anything else. And he help me to pack up my things and put it in my baggage. Very good.

Reply
Customer care female
Ms. Izy Papa CallsOct 21, 2014

I would like to report the RUDE SECURITY GUARD at Jollibee Pavillion Mall EDSA branch. We were sitting inside the store for about 30 minutes he was staring to us like he like to drag as outside for staying too long. The reason we were there we have to meet some friends and we were planning to eat together, but the STUPID SECURITY GUARD (sorry for the term) act violently beside us. He drag the table and chairs and looked us like evil. So we decided to go somewhere else. We left a cup from other store and he says "YUNG KALAT NYO ITAPON NYO TAMBAY TAMBAY KAYO DIYAN". RUDE SECURITY GUARD he doesn't deserve to be at any jollibee store he doesn't even know how to please and to be kind for jollibee customers. I really love jollibee and that was my first time to be treated that way. I even have a happy plus card because I really love foods at jollibee. And also I eat three times a day every dinner at that jollibee branch.

Reply
Customer care user complaints