Light in the Box Customer Service Phone Number

Phone Number of Light in the Box is na .
Lightinthebox is an e-commerce site for the lifestyle products ranging from apparels to sports and outdoors. The website is fully owned by Light In The Box Holding Co., Ltd. based in Beijing, China. The online service was introduced in the year 2007 with the efforts of five members including Liang Zhang, Jun liu and Chit Jeremy Chau. It serves more than 200 countries worldwide through leading couriers companies like UPS, DHL, Fedex etc. According to the second quarter report, the company's Revenue was closed to $72 million and has approximately 1.3 consumers in the year 2013. The website is available in over 20 languages including English, French, Arabic, Norwegian, Danish, Swedish, Korean, Hebrew, Polish, Czech, Turkish, Thai, Greek, Polish etc.
Valuable E-mail Address of Light in the Box for All General Inquiries
Phone: feedback@lightinthebox.com

Lightinthebox Products


Lightinthebox offers a wide range of products under different sections namely Weddings and Events, Home and Garden, Shoes, Sports and Lifestyle, Fashion & Clothing and Phones and Electronics. The catalog consists of occasional dresses, sweaters, pants, tops, jewelry, handbags, wall lights and lamps, bath accessories, curtains and shades, cookware, cell phones and tablets, home safety systems, car accessories, educational toys and magic cubes, sandals and sneakers, watches, gift cards, etc.

Lightinthebox Other Services


Lightinthebox provides various payment methods that include Credit & Debit Card (American Express, VISA, Mastercard), PayPal, Western Union and Wire Transfer. The company also offers Rewards & Credit Program that allows the customers to earn and redeem points while shopping online through official website. The members can use the rewards or points before the specified expiration date. The customers can contact the company's branch office for any legal or general information through following address (808 Howell St #300 Seattle, Washington, 98101, United States). For more support contact: feedback@lightinthebox.com


Light in the Box Address


The address of Light in the Box is Diantong Shidai Guangchang, Building #2 Suite D 7 Jiuxianqiao Beilu, Chaoyang District, Beijing, China.

Light in the Box Email Address


The email address of Light in the Box is feedback@lightinthebox.com.

Light in the Box Website


The Website of Light in the Box is www.lightinthebox.com.

Light in the Box Customer Support Service Phone Number


The customer support phone number of Light in the Box is na (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Light in the Box Service Center and Light in the Box customer service phone number is given below. The helpline of Light in the Box customer service phone number may or may not be toll free.

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Light in the Box Phone Number Customer Service

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Light in the Box Source of Knowledge


www.lightinthebox.com/knowledge-base/c1192/a2974.html
www.lightinthebox.com/r/about-us.html
en.wikipedia.org/wiki/lightinthebox
www.lightinthebox.com

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Light in the Box Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Edith CallsJul 20, 2019

Ms. Edith On Phone To Light in the Box Service
Hello am trying to return the parcel I received two days ago. But am not sure how to go about it, so please get in contact with me because I am trying to return them back as soon as possible. My email address is edithcooke@rocketmail.com.

Reply
Customer care female
Ms. Debbie Christie CallsMay 05, 2019

Ms. Debbie Christie On Phone To Light in the Box Service
I ordered a green dress which doesn't fit I have tried contacting customer services as I want to send it back and claim a refund. However I am not getting any satisfaction its disgusting I'm very upset and disappointed.

Reply
Customer care female
Ms. Carol Akhter CallsJun 28, 2017

Ms. Carol Akhter On Phone To Light in the Box Service
OrderLw423829366 drop earing rhinestone did not receive.

Reply
Customer care male
Mr. Aubrey Jones CallsApr 02, 2018

Mr. Aubrey Jones On Phone To Light in the Box Service
Paid for, but did not get package on 3/19/18.

Reply
Customer care male
Mr. Amitamit CallsJun 27, 2018

Mr. Amitamit On Phone To Light in the Box Service
Actually I was order smart watch, but I don’t like this watch please return our product as early as procesbal.

Reply
Customer care male
Mr. Sharon Hockey CallsMar 06, 2018

Mr. Sharon Hockey On Phone To Light in the Box Service
I am trying to find your Uk phone number to call and track my order. Which I think I cancelled. My email address you have on record is shazgeo@yahoo.com this is a computer mistake. It should be shazgeo@yahoo. Co. Uk. I cannot log in to rectify this as I also forgot my password. If you could let me know if the cancellation happened then I can go ahead and start again. Many thanks
Sharon.

Reply
Customer care female
Ms. Diana CallsJun 08, 2017

Ms. Diana On Phone To Light in the Box Service
Most items I ordered did not fit even though I used their size and measurements for each item. I would like to exchange them, but do not have a phone to download everything they want. They know what I bought and they should be able to exchange them with an email. I also do not believe I should have to pay for shipping again as their measurements are not correct. My order number is 1705151222953171. If I do not hear anything in a week I won't buy from them again and will giving bad reviews on social media and their website. I would love to continue buying from them as I really liked the items and now I know to size up on everything.

Reply
Customer care male
Mr. Bryce Turner CallsJun 02, 2017

Mr. Bryce Turner On Phone To Light in the Box Service
I payed for two pairs of shoes. I received only one. I like the boots, but I won't order from you again.

Reply
Customer care female
Ms. Vijeta CallsOct 27, 2017

Ms. Vijeta On Phone To Light in the Box Service
My order will not receive right now five days are left. I pay the complete payment for your conpany please. Reply me and send me your customer care number Rather then i complaint the consumer for the internet scam.

Reply
Customer care male
Mr. Ndombe Lumonamo Dassy CallsFeb 28, 2018

Mr. Ndombe Lumonamo Dassy On Phone To Light in the Box Service
Bonjour;je demande si vous avez recu mon bordereau de western union pour le payement des articles chez vous?.

Reply
Customer care male
Mr. Sanjay Gulhane CallsFeb 28, 2018

Mr. Sanjay Gulhane On Phone To Light in the Box Service
I have put order on 23 dec17 of Moon Cycling Helmet of rd 1408/-but till today it is not get me I am very nervous how mistake done by me and shop from your sight have been made lot of email, but you did not respond.

Reply
Customer care female
Ms. Sangeeta kumar CallsJun 13, 2018

Ms. Sangeeta kumar On Phone To Light in the Box Service
I have not given orders but they send it and deduct my money through card

Reply
Customer care female
Ms. Stina Behrman CallsMay 09, 2017

Ms. Stina Behrman On Phone To Light in the Box Service
My order Was placedet the 3th of May. You state on you are site that it will be delivered in 3-4 days. But now my order will be delivered 23 of may This is too late. I want to cancel mycket order if it's not delivered before 15 May. Regards Stina Behrman .

Reply
Customer care female
Ms. Icylin Shangpliang CallsMay 07, 2017

Ms. Icylin Shangpliang On Phone To Light in the Box Service
I do not receive any massage i have order product from your website.

Reply
Customer care female
Ms. Nirvika CallsOct 09, 2017

Ms. Nirvika On Phone To Light in the Box Service
I had made two orders under the name of MR Aditya agarwal from India assam around the 23 of September and I haven’t received my products till time even after the full payments are made. This is the order number of one of my products 1709230025247195. The other order number is not even showing in my order details on the app where as payments for both the products are made please look into the mater.

Reply
Customer care male
Mr. David Kobosa CallsOct 09, 2017

Mr. David Kobosa On Phone To Light in the Box Service
I can not find out how to get a product return form.

Reply
Customer care female
Ms. Harriet CallsOct 07, 2017

Ms. Harriet On Phone To Light in the Box Service
1 want my money refund money was collect twice for the same other, I paid the second time because I thought they did not collect it the first time the amount is 25. 2€ and the order number is 25437137.

Reply
Customer care female
Ms. Spring Diamond CallsOct 04, 2017

Ms. Spring Diamond On Phone To Light in the Box Service
My name is Spring Diamond my e-mail address is lachrisdiamond@yahoo.com aug28, 2017 I made a 179. 20. I do not have my item, this is the last time for me. Thank you. Spring Diamond 9609 s. 7th ave Inglewood, calif 90305. You have lost me as a customer.

Reply
Customer care female
Ms. Brenda Stabler CallsOct 04, 2017

HI MY NAME IS Brenda Stabler AND I HAVE NOT RECIEVED MY ORDER YET FROM Light in the Box I NEED A PHONE NUMBER SO I CAN CHECK ON MY ORDER.

Reply
Customer care female
Ms. Michelle Morgan CallsOct 03, 2017

Ms. Michelle Morgan On Phone To Light in the Box Service
Hello, my name is Michelle and my phone number is 770-771-2010. I ordered some products online and many of them are too large. I would like to do a return, please provide me with information on how to go about this, I would like return labels. Thank you.

Reply
Customer care female
Ms. Trena Jarvis CallsApr 28, 2017

Ms. Trena Jarvis On Phone To Light in the Box Service
It has been one month since ordering my products. The bouquets are needed for my wedding on May 6. This is terrible customer service. I have sent in tickets and keep getting the same response. The tracking is the same each time with no new info. My package left China on April 5. I could have swam to China in this time. Never will order from here again. I asked for a refund and no refund given. What a rip off?.

Reply
Customer care female
Ms. Heather Jackson CallsFeb 06, 2018

Ms. Heather Jackson On Phone To Light in the Box Service
I Heather Jackson trying to contact customer service, but I do not see any phone number can you please send me the customer service number please.

Reply
Customer care male
Mr. Abdulkadir Khayr CallsJan 30, 2018

Mr. Abdulkadir Khayr On Phone To Light in the Box Service
My shoes is not my size my size Is 9. five us.

Reply
Customer care female
Ms. Peggy Winters CallsJun 07, 2018

Ms. Peggy Winters On Phone To Light in the Box Service
My complaint is about LIghtinthebox.com. Order number 29111247 was returned for an exchange. They received the package, but I have not received any communication they received it or if the exchange is on its way, .

Reply
Customer care male
Mr. Michael Carver CallsJan 21, 2018

Mr. Michael Carver On Phone To Light in the Box Service
It sucks you do not have a customer service phone number for me to call. Do you sell the Xiaomi note 5? Price?
I want it shipped to the Philippines. (714) 235-6633 in California.

Reply
Customer care female
Ms. Olatoun Sobowale CallsSep 08, 2017

Ms. Olatoun Sobowale On Phone To Light in the Box Service
Hiii, I ordered some products since September one, 2017. I did a fast track which suppose to arrive 3-4 working days. Till now I haven't receive it and I want to travel out of US by Monday morning and I am taking them with me. Please what can I do. Order number is 1709010024898097

Thank you
Olatoun.

Reply
Customer care female
Ms. Edith Bauer CallsSep 07, 2017

Ms. Edith Bauer On Phone To Light in the Box Service
I ordered a plastic shoe cover for US $ 8. 37 which is about ten dollars Canadian. After paying for express delivery and now duty and whatever else, my plastic covers have cost me $46 Canadian. This is the last time I am shopping here.

Reply
Customer care male
Mr. Garry CallsDec 22, 2017

Mr. Garry On Phone To Light in the Box Service
I placed an order on the 6th of December and still do not have my package. I paid for expedited global postal which means I should have got my package on the 19th of December. Contacted customer service and the only thing your lazy employee had to say was for me to contact the post office. That will not solve the problem. The problem is you did not keep up your side of the the deal. You have the worst customer service. I will never order from you again and will tell everyone I know what a horrible company you are. Tell Silvia thanks for nothing. You have my contact info if you chose to do something.

Reply
Customer care female
Ms. Margaret E Guare CallsDec 22, 2017

Ms. Margaret E Guare On Phone To Light in the Box Service
Your website is not working properly. I have tried for two days to register so I can order things. Margie Guare 717-813-3518.

Reply
Customer care female
Ms. Linda Hoffman CallsAug 13, 2018

Ms. Linda Hoffman On Phone To Light in the Box Service
We received our kitchen faucet the box was a mess and the part that fits on the bottom of the faucet to hold it on to the sink is missing.

Reply
Customer care male
Mr. Stephanie Downer CallsAug 10, 2017

I have been trying to return some items to Light in the Box, and have followed the information given on the website yo obtain a ticket, but after a ticket number was given, the request is still being processed after three days. Why does this request take so long and why is it so complex to send back items.

Reply
Customer care male
Mr. Vinith CallsDec 20, 2017

Mr. Vinith On Phone To Light in the Box Service
Dear sir;
my order is headset parcel not received? please check and fast delivery.

Reply
Customer care female
Ms. John Fader CallsDec 19, 2017

Ms. John Fader On Phone To Light in the Box Service
This company is a scam they took my money and received nothing they keep telling it was shipped DHL SAID this is a lie and has received several complaints about this company I'm hiring an attorney

Reply
Customer care male
Mr. John Fader CallsDec 19, 2017

Mr. John Fader On Phone To Light in the Box Service
Regarding tracking number 3895530564. I have not received my order. According to DHL they are for lightinthebox to arrange pickup.

Reply
Customer care male
Mr. Abhishek Prasad CallsDec 10, 2017

Mr. Abhishek Prasad On Phone To Light in the Box Service
Dear sir

I was order last 30 Nov 2017 and delivery Expected date given by you 09 Dec 2017, but today is 11 Dec and i can not received my parcel so,

I request you please advice me how long you delivered my parcel as well as soon replay with positive things. Thanks.

Reply
Customer care female
Ms. Amita Kapoor CallsDec 10, 2017

I place three item in your Light in the Box on 18th November, but I didn't receive any products and I can not track my orders please tell you send my orders or not if not then please give me my money back as soon as possible. I a very disappointed for your service. ??.

Reply
Customer care female
Ms. Priscilla Johnson CallsDec 07, 2017

Ms. Priscilla Johnson On Phone To Light in the Box Service
U sent me a coway seven led color changing pyramid digital alarm clock. I did not order this item I cancelled all I had with you on hold for later. I need to sends item back and get a credit on my account. Thank you Priscilla Johnson .

Reply
Customer care female
Ms. Mrs M Hoult CallsApr 18, 2018

Ms. Mrs M Hoult On Phone To Light in the Box Service
You owe me shipping charge of 16 95 English money why charge can I have my money back there was no mention of shipping fee when I paid.

Reply
Customer care female
Ms. Roberta Ross CallsAug 06, 2017

Ms. Roberta Ross On Phone To Light in the Box Service
HI

I want an Instant refund back Into my bank account today as you have failed to
deliver my goods within the 3-5 days period and have not answered my email. I am no longer Interested In your goods I only purchased It due to your extra
wide fitting shoes which I was only warned about your goods appearing big but
are fits a child and not an adult. Please do not send the goods as I no longer want any small size clothing and
wont be able to return your goods.

Reply
Customer care female
Ms. Nadia Vella CallsJul 21, 2017

Ms. Nadia Vella On Phone To Light in the Box Service
I placed an order roughly a week ago. Within the first 24 hours I cancelled. Now I noticed that I have been charged on my Visa. My order number is 1707141524095230. I hope this matter is cleared up properly with no complications and my Visa account is credited. I even filled out a questionnaire asking me why I cancelled. I ordered to quickly and wasn't sure. So I want to take my time and reorder. Anticipating your response
Much Thanks
Nadia Vella .

Reply
Customer care male
Mr. Roshan Gogde CallsNov 30, 2017

Mr. Roshan Gogde On Phone To Light in the Box Service
I want to return my product please contact me.

Reply
Customer care female
Ms. Elizabeth Dennis CallsNov 25, 2017

Ms. Elizabeth Dennis On Phone To Light in the Box Service
Can some one please call me, because I can not seem to do a email or make a call. Thx. 26224525.

Reply
Customer care male
Mr. Paul Jagielski CallsNov 02, 2017

Mr. Paul Jagielski On Phone To Light in the Box Service
I WANT TO BE REMOVED FROM YOUR MAILER SERVER, IVE RECIEVED ALMOST 300 EMAIL ADVERTISING. STOP EVERY SINGLE EMAIL FROM EVERY GROUP YOU ARE SENDING ALL THIS JUNK TO, STOP, REMOVE, CEASE, END. TAKE ME COMPLEATELY OUT OF YOUR DATABASE OR I WILL CONTACT THE FCC FOR UNWANTED EMAILS WITH NO OPTION ANYWHERE TO STOP IT.

Reply
Customer care female
Ms. April Mayweathe CallsNov 02, 2017

Ms. April Mayweathe On Phone To Light in the Box Service
Hi I ordered a red chiffon wedding top I am trying to order another one in GOLD, but I am having problems trying to do that Can you please help me.

Reply
Customer care female
Ms. Judy Wright CallsNov 01, 2017

Ms. Judy Wright On Phone To Light in the Box Service
I having problem checking out my order. Can you please assist me.

Reply
Customer care male
Mr. Mary Damouni CallsJul 12, 2018

Mr. Mary Damouni On Phone To Light in the Box Service
I can not pay my order 18071210300007452 131. 98$ hafe difficulity my Paypal inform me that the problem comes from you please confirm.

Reply
Customer care user complaints