Mobily Saudi Customer Service Phone Number

Phone Number of Mobily Saudi is 966 56 010-1100 .
Mobily is a public telecommunication company that started its journey in the year 2005. The headquarters of Mobily is located in Saudi Arabia. Khaled Alkaf is chief executive officer and managing director of the company. Mobily is the second mobile service providing company in the Kingdom of Saudi Arabia. It provides various services regarding Telephony, Data, Fixed and Mobile Telecom Services. As per 2011 records, it had its revenue around $ 5.35 billion. It is a fast growing company which operates in all over the world. Moreover, it also offers mobile network services. It serves more than 6 million subscribers.

Contact Numbers of Mobily Saudi


  • Customer Service Number of Mobily Saudi
    Phone Number: +966 560404040
  • Fax: +966 560412070
  • Contact number for Customer Care of Mobily Saudi
    Phone: 1100
  • Contact Number for Customer Care for Other Networks
    Phone: 0560101100
  • Contact Number for General Inquiry of Mobily Saudi
    Phone Number: +966 11-273-5050 / +966 56-040-4040


Services of Mobily Saudi


Mobily Saudi is the prominent telecommunication in premises of Saudi Arabia. Mobily Saudi is the largest telecommunication enterprise in Saudi Arabia and is operated by Etihad-Etisalat Consortium and it is a UAE based telecom enterprise. Mobily Saudi is the largest telecom enterprise and was entrenched in the year 2005 and its headquarters is located in Saudi Arabia. Mobily Saudi is offering the telephone service throughout the entire region of Saudi Arabia. Mobily Saudi is also providing the fast speed internet services to customers with the range of 3.5G and 4G services. Mobily Saudi is the largest corporate enterprise in Saudi Arabia and it is enlisted in the Tadawul Stock Exchange.

Honors of Mobily Saudi


Mobily Saudi has been felicitated with many accolades such as, International award for business status in 2009, Arab Technology award in 2009, Gold Award for Saudization in 2011, Oracle Innovation Award in 2012 and much more.

Products and Services of Mobily Saudi


Mobily Saudi is offering a wide range of products for customers such as, Voice Plans, Internet Solutions, Bundles, Roaming and International services and much more. Mobily Saudi provides many additional services like, GPS or Location services, Credit services, Multi SIM Service, iBill service, Messaging and others. The Digital Store of Mobily Saudi offers, Apps Store, News & Entertainment Services, Games Portal, Video Streaming and more. The broad range of products and solutions are also rendered by Mobily Saudi for the various business sectors such as Connected Health, Finance & Banking, Transportation and others. Mobily Saudi also provides phones and devices for the business customers such as Data & Connectivity, Telephone & Messaging, etc.


Mobily Saudi Address


The address of Mobily Saudi is Riyadh, Saudi Arabia.

Mobily Saudi Website


The Website of Mobily Saudi is www.mobily.com.sa.

Mobily Saudi Customer Support Service Phone Number


The customer support phone number of Mobily Saudi is 966 56 010-1100 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of Mobily Saudi Service Center and Mobily Saudi customer service phone number is given below. The helpline of Mobily Saudi customer service phone number may or may not be toll free.

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Mobily Saudi Phone Number Customer Service

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Mobily Saudi Source of Knowledge


www.zawya.com/company/profile/1002491/etihad_etisalat_company/
www.gulfbase.com/contact-etihad-etisalat-co-mobily-eec-452-11-39?view=
www.mobily.com.sa

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Mobily Saudi Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Cathy CallsSep 28, 2021

Ms. Cathy On Phone To Mobily Saudi Service
My balance inquiry is. Not appearing please check it correctly.

Reply
Customer care female
Ms. Eliza CallsMay 07, 2021

Ms. Eliza On Phone To Mobily Saudi Service
Can i verify my tawakkalna on my mobily number. Because i forget my password on tawakkalna. Everytime i log to my tawakkalna on verify always hastag on tweeter only no have verify to tweeter please help me thank you.

Mobily Saudi Phone Number Customer Care Service
Reply
Customer care male
Mr. Musa Aliu Yamah CallsMar 28, 2019

Mr. Musa Aliu Yamah On Phone To Mobily Saudi Service
I am in United kingdom and my mobily is not working
0545193061.

Reply
Customer care male
Mr. Alal Mia CallsFeb 11, 2019

Mr. Alal Mia On Phone To Mobily Saudi Service
I need imo code. I'm deleted my imo account. So please send me imo code in this email. I hope you response.

Reply
Customer care male
Mr. M Waqas Younis Khan CallsJun 24, 2017

Mr. M Waqas Younis Khan On Phone To Mobily Saudi Service
Aslam o alaikum sir I recharged 1osr in my mobile number butt after some time the company take 5sr from my mobile now I want to know that why company take my money I didn't used can you answer me? please.

Reply
Customer care male
Mr. Syed Ather CallsJun 14, 2017

Mr. Syed Ather On Phone To Mobily Saudi Service
I am facing an issue with Mobily services, I recharge my number 0560960073 with SAR 200. 00 at Mobily office in Riyadh. The Mobily office told me it will appear after ten minutes on your phone for SAR 200. 00 credit. It does not appear I went to Mobily they told me it is our mistake we corrected it will take 24 hours to appear on your system. Again, I went to Mobily they said we raised your issue raise to the top level in Mobily give us 48 hours it will appear. Again it does not. I have been told the Mobily employee posted SAR 200. 00 to Post Paid Services on Jun four, 2017. I am frustrated with Mobily services, I am using this Mobily over eight years never face this type of issue. Why Mobily keep those type of employees who do not no how to work or talk to the customers. FRUSTRATED with Mobily Services. Please resolve this issue ASAP.

Reply
Customer care female
Ms. RAMMOHAN CallsMar 16, 2018

Ms. RAMMOHAN On Phone To Mobily Saudi Service
please unsubscribe funny videos.

Reply
Customer care male
Mr. Dennis Alcantara CallsMar 11, 2018

Mr. Dennis Alcantara On Phone To Mobily Saudi Service
Good day. I pay my bill of month of febuary and March 2018 last two days ago, but my internet SIM was not working untill now. My mobile 0550939658.

Reply
Customer care female
Ms. Rasiya Abdul Jaleel CallsJun 10, 2017

Ms. Rasiya Abdul Jaleel On Phone To Mobily Saudi Service
I am getting frequent calls from this number -9133666549 from yesterday onwards, first it was showing from India. I blocked this number yesterday, but today call came again from this same number and it's showing from Iran. My brothers tried to call to this number, but it's not reachable. Please do needful.

Reply
Customer care female
Ms. Adeeba Fatima CallsOct 30, 2017

Ms. Adeeba Fatima On Phone To Mobily Saudi Service
Hi sir
i have taken a new number 966567124105 on 10/16/2017 21:04:53. I have got a message from your company that my number will be disconnected on 1/11/2017 please solve this problem as soon as possible. Hope you will do it so.

Reply
Customer care female
Ms. Adeeba Fatima CallsOct 30, 2017

Ms. Adeeba Fatima On Phone To Mobily Saudi Service
Hi
I have taken a new number on 10/16/2017 21:04:53 and my number is 966567124105 its a new activation number, but i am got a message from your company that they are going to disconnect my number on 11/1/017. I have submitted my ID proof (passport). I hope you will solve this problem as soon as possible.

Reply
Customer care male
Mr. Mohd Aslam CallsMar 02, 2018

Mr. Mohd Aslam On Phone To Mobily Saudi Service
Sir, the mobile SIM card data is not being opened in our mobile. Please help us. Plez call me it's number 0548813717.

Reply
Customer care male
Mr. Atiq Ahmad CallsOct 24, 2017

Mr. Atiq Ahmad On Phone To Mobily Saudi Service
I have a internet post paid connection no 966831025272936. I paid SAR 85 due amount through SADAD, but the connection is still not restored. Please help.

Reply
Customer care male
Mr. Allauddin Ahmed CallsJun 12, 2018

Mr. Allauddin Ahmed On Phone To Mobily Saudi Service
Good Morning, gentlemen
I am Allauddin Ahmed , i allready registered my Zain No. 0581254789 to Mobily on dated 10th of June 2018. The attendant told me that it will be registered in mobily and it will be activated after 24 hours. Since i am trying to recharge the SIM, but it shows that "Not registered on Network" Please solve the issue, My zain no to change in Mobily no (under process) is 05821254789. Please do the needful. Regards
Allauddin Ahmed
Iqma No. 2215509445.

Reply
Customer care female
Ms. Rosalie Fernandez CallsMay 16, 2017

Ms. Rosalie Fernandez On Phone To Mobily Saudi Service
Good day, I just wanna ask about my internet SIM, I buy my net SIM for 3months, after finish can I recharge Instead buy a new SIM?, can I ask how?.

Reply
Customer care male
Mr. Shariq CallsMay 15, 2017

Mr. Shariq On Phone To Mobily Saudi Service
Somebody call me this number 0571044349 and say you are a winner of mobily lucky draw
you have won 200, 000 riyal. Is that true or fake?.

Reply
Customer care male
Mr. Kifah Mahmood CallsOct 14, 2017

Mr. Kifah Mahmood On Phone To Mobily Saudi Service
My Phone :+966548554397

I have been try contact Mobily by dialing 1100 to speak to agent for the last two days with no success. I paid SAR120 for a package with 1200 minutes calling time. Until new I was unable to call anybody, I am always getting message I do not have enough balance to this call. Will somebody call me and let me to know what's going on, why I paid so much money and not able to make a single call. Honestly I do believe your services are very bad and sincerely I thinks I have been ripped of by Mobily agent and wished I never subscribed with you. Kifah Mahmood .

Reply
Customer care male
Mr. Said Khan CallsMay 02, 2017

Mr. Said Khan On Phone To Mobily Saudi Service
Dear customer service
aoa
my mobile number is block i do not now why so i can change the network are either this problem will solved by the mobile company
my number is 0544660927
looking forward for your quik respons.

Reply
Customer care male
Mr. Loreto Jr. Santos Reyes CallsMay 01, 2017

Mr. Loreto Jr. Santos Reyes On Phone To Mobily Saudi Service
Some amount is always deducted from my mobile every day. Today also the biggest amount deducted was 14. Something Why is this happening. I did not apply for any plan or any with mobily to deduct some amount from my mobile. My mobile is 054 318 6744

Please remove all advertisement and promo notices sent to my mobile because it's always deducting some amount from my mobile.

Reply
Customer care male
Mr. Joel Culla CallsOct 04, 2017

Mr. Joel Culla On Phone To Mobily Saudi Service
I bought 300 GB and I tried recharging it, then I receive a message saying unable to recharge Successfully.

Reply
Customer care male
Mr. Salim Patwary CallsOct 04, 2017

Mr. Salim Patwary On Phone To Mobily Saudi Service
Sir, this is my number is 0567009607 -, but everyday cut from my account 0. 66. SR
sir please help me.

Reply
Customer care male
Mr. Roushan Songra CallsOct 02, 2017

Mr. Roushan Songra On Phone To Mobily Saudi Service
Concerning number 0560027645

I am abroad and can be reached 00447990 301568

I have emailed several times to info@mobily.com. Sa and platinum

I left the Kingdom in April, I am not returning back and I have not used the 0560027645 number since my last payment. Please close the account. Please advise. Thank you.

Reply
Customer care male
Mr. Dinesh Manokaran CallsApr 28, 2017

Mr. Dinesh Manokaran On Phone To Mobily Saudi Service
My SIM card registration failed. My mobile number 0549806124

Please Activate.

Reply
Customer care male
Mr. Syed Muzaffar Ali Abedi CallsApr 27, 2017

Mr. Syed Muzaffar Ali Abedi On Phone To Mobily Saudi Service
Have a SIM once. Going to cancel my SIM at your branch. The saudi staff is there which is mis behaviour wid me and badly treated to me. They said we do not want to cancel your SIM. When i requested he telling to me system is down bla blab bla. And also said I do not want to cancel it. Is that way your staff talking to the customers. I do not want to take anymore mobily SIM. Please help for the cancellation. Waiting for your Answer. So please take necessary action on your staff. Itz hurt badly.

Reply
Customer care male
Mr. Philip Panganiban CallsApr 27, 2017

Mr. Philip Panganiban On Phone To Mobily Saudi Service
Is it possible to temporarily freeze my account for elife for the period of April 29 to May 27 as i am going for a vacation. Thanks.

Reply
Customer care male
Mr. Abdul Samad CallsFeb 09, 2018

Mr. Abdul Samad On Phone To Mobily Saudi Service
Dear Sir/ madam Three times i recharged ten Riyals. Credit disappeared without calling. My mobile number is
?054 587 5015?. Please tell me what is wrong.

Reply
Customer care male
Mr. Denzil CallsFeb 03, 2018

Mr. Denzil On Phone To Mobily Saudi Service
My mobile number is blocked my number is 0569671726.

Reply
Customer care male
Mr. Muhammad Ilyas Mughal CallsSep 18, 2017

Mr. Muhammad Ilyas Mughal On Phone To Mobily Saudi Service
My mobile number Is 054157 0398 and using pre paid cards. Automatically I am getting the message, last call charge was XXXX deducted, even yesterday 13 plus riyals were deducted. I want to know the reason/details why and for what.

Reply
Customer care male
Mr. Alexander Gomez CallsSep 07, 2017

Mr. Alexander Gomez On Phone To Mobily Saudi Service
My name Alexander Gomez
ID 2093001135
Mobile 0567524157
I am charged more than 2sr before sometime with out I make a call. Please return my money.

Reply
Customer care male
Mr. Antonio De Dios CallsJan 01, 2018

Mr. Antonio De Dios On Phone To Mobily Saudi Service
These cell numbers called me telling I won your lottery: 0572383618 and 0573179386. I think it is a scam. I read this in the news. This is my number:966-547044937.

Reply
Customer care male
Mr. Richard B.bautista CallsAug 28, 2017

Mr. Richard B.bautista On Phone To Mobily Saudi Service
Why my recharge load always cutting i did not use my load always like this what is this my number 0546471106.

Reply
Customer care male
Mr. Manzoor CallsAug 27, 2017

Mr. Manzoor On Phone To Mobily Saudi Service
Please confirm why Hajji people SIM cards are not accepting recharges and how to proceed there is no any guide line their sims are useless unless we get guide lines how to re charge it please advise

0547938427 Wali Mohammed Najar from India
0547938430 Wife Farada from India.

Reply
Customer care male
Mr. Tajuddin CallsAug 26, 2017

Mr. Tajuddin On Phone To Mobily Saudi Service
0562896598 frequent receiving message your last call amount deduction.

Reply
Customer care female
Ms. Shahzad khan CallsAug 23, 2017

Ms. Shahzad khan On Phone To Mobily Saudi Service
I have complain of this rubbish network one of call center first told me that finish 10 gb for one month you will get 10 gb for next to month.now they are saying validity for this package is only one month.

Reply
Customer care male
Mr. Wycliffe Gift CallsAug 21, 2017

Mr. Wycliffe Gift On Phone To Mobily Saudi Service
Hallo Mobily;my No 0549968305 keeps reciving messanges i did not subsribe to and is allways deducting my airtime. The mssg saying "Technology". Can yu please check whats using my airtime and also unsubdcribe me from that message. Thanks you.

Reply
Customer care male
Mr. Ronnie T. De Leon CallsAug 18, 2018

Mr. Ronnie T. De Leon On Phone To Mobily Saudi Service
Please check the details of my subscription (prepaid connection) since everytime there are charges like "your last call cost this much" even without using. This notification is very annoying during my work. Please suspend this notification regarding the call cost. I appreciate your early response and solution in order to stop this unnecessary deduction in my prepaid load.

Reply
Customer care female
Ms. Tasmiya CallsAug 10, 2017

Ms. Tasmiya On Phone To Mobily Saudi Service
Let us know the procedure to activate new SIM given for hajj 2017. Is it automatic activation, how much is prepaid balance and how can we recharge further. Its really urgent

Please call at +917209126323.

Reply
Customer care male
Mr. Muhammad Farooq Ilyas CallsDec 08, 2017

Mr. Muhammad Farooq Ilyas On Phone To Mobily Saudi Service
My Belince is Deductting five rial. I have no automatic package subscribe. Please solve my issu.

Reply
Customer care male
Mr. Muhammad Farooq Ilyas CallsDec 08, 2017

Mr. Muhammad Farooq Ilyas On Phone To Mobily Saudi Service
My Belince is cutting five rial. I have no automatic package subscribe. Please solve my issu.

Reply
Customer care male
Mr. Nasser CallsDec 06, 2017

Mr. Nasser On Phone To Mobily Saudi Service
00966560062154 - there is previous overdue for this number. Can you please help to share the invoice to arrange payments.

Reply
Customer care male
Mr. Rana Sheraz CallsAug 06, 2017

Mr. Rana Sheraz On Phone To Mobily Saudi Service
I am sheraz from jubail i am using elife pakage since last year, the pakage was 98SAr/month, but now i received one message 243SAr/month why i am bleedy fool or mobily bleedy fool, no need this pakage please cut my connection and forgive me please, my cell number is 0583955176.

Reply
Customer care male
Mr. Khaja Ameen CallsAug 05, 2017

Mr. Khaja Ameen On Phone To Mobily Saudi Service
Daily i am losing money from my account, please de activate all value added services in this number if activated already. Mobile No- 0565439243.

Reply
Customer care male
Mr. Shahid Mehmood Kayani CallsJul 30, 2017

Mr. Shahid Mehmood Kayani On Phone To Mobily Saudi Service
Need to service termination due to without request(1)00966561404966(2)00966561428154(3)00966561428165(4)00966561428168(iqama no)(2333223234).

Reply
Customer care male
Mr. Anad CallsAug 01, 2018

Mr. Anad On Phone To Mobily Saudi Service
I am not use mobile SIM, but today coming bill before 5month mabe use, but mobile SIM all missing.

Reply
Customer care female
Ms. Rejimol Mathew CallsJul 24, 2017

Ms. Rejimol Mathew On Phone To Mobily Saudi Service
I got one call fromthis number0576862334. I got cashprize of 200000 sr is it correct or not.

Reply
Customer care male
Mr. Khalid Khan CallsJul 22, 2017

Mr. Khalid Khan On Phone To Mobily Saudi Service
Hello sir. I am getting a problem of balance detuction on 966562952528. So please check and deactivate if thir is any activited services on my number it will be very helpful to me. Thanking you. Khalid Khan .

Reply
Customer care male
Mr. Abdul Razzaq CallsJul 21, 2017

Mr. Abdul Razzaq On Phone To Mobily Saudi Service
My mobily No 0540814563. When I recharge my this number. My balance become zero. Please deactivate if there is any package. Thanks.

Reply
Customer care male
Mr. Julius CallsNov 28, 2017

Mr. Julius On Phone To Mobily Saudi Service
When ever I recharge my SIM it automaticaly deducted. Kindly unsubscribe me to any of ypur service subscriptions. Because it causing my load automatic deduct. My name: Julius acla
My: 0541659550

Thank you.

Reply
Customer care male
Mr. 0560818312 CallsNov 26, 2017

Mr. 0560818312 On Phone To Mobily Saudi Service
Greetings. I have charged mobile with 25 riyal. With 05 minutes my balance deduct automatically and i have now four riyal left. Please help me otherwise i will switch to zain or stc. I am very much disappointed. Regards
Anwar.

Reply
Customer care male
Mr. Samuel Canoneo CallsNov 20, 2017

Mr. Samuel Canoneo On Phone To Mobily Saudi Service
Somebody called me and claiming that he is from Mobily, he told me that I won from Mobily raffle for 200 thousand Riyals, His mobile number is 0573119309 please verify this number because it might be a fraud and might victimized a lot of people in the name of your company. My phone number is 0548118368.

Reply
Customer care user complaints