OSN Customer Service Phone Number

Phone Number of OSN is +971-4-367-7888 .
OSN is a TV broadcast service, based in the United Arab Emirates. Its network is spread across North Africa and Middle East regions. The network offers international TV services including entertainment, movies, news and sports coverage. OSN comprises over 135 television channels of various categories. The company has business agreements with various international media companies including Disney, Sony, Dreamworks, Universal, Sky News, National Geographic and many more. The operations of the company are owned and controlled by the Panther Media Group Limited, a joint venture between KIPCO and Mawarid Holding.

List Of Some OSN Company's Sate-wise Main Customer Service Numbers


OSN is the globally prominent TV broadcast service rendering Company that offers its services in different regions. Moreover for the assistance of customers the Company also provides many state-wise customer service numbers. Some of them are mentioned as follows:

  • Customer Service Number For UAE & Others: +971 4 367 7888
  • Saudi Arabia Customer Service Number: 9 2000 4444
  • Customer Service Number For Bahrain: 17 317 317 / 17 556 440
  • Customer Service Number For Egypt: 3827 6666
  • Customer Service Number For Jordan: 06 5511615
  • Iraq Customer Service Number: 07435360000


OSN Company's Telesales Customer Service Numbers


  • Customers of Saudi Arabia Can contact at: 9200 08899
  • UAE & Others Customers dial: +971 4 3677 777
  • Customers of Kuwait can reach the Company at: 1 839 839


OSN Retailbox Activation Customer Service Numbers


  • Retailbox Activation Customer Service Numbers for Saudi Arabia: 920004444
  • Retailbox Activation Customer Service Numbers for Kuwait: 02 4370022
  • Retailbox Activation Customer Service Numbers for UAE & Others: +971 4 3677575


OSN started business operations in the year 2009. In August of 2013, the company purchased the Pehla Media and Entertainment and as a result, OSN added 40 channels in South Asian languages including Cricket and Bollywood channels. OSN also has an online facility for the viewers, OSN Play, OSN on Demand and VOD service. The corporate headquarter of the company is situated in Dubai Media City, Dubai.


OSN Address


The address of OSN is Dubai Media City, Dubai, United Arab Emirates.

OSN Website


The Website of OSN is www.osn.com.

OSN contact person


The contact person of OSN is Na.

OSN Customer Support Service Phone Number


The customer support phone number of OSN is +971-4-367-7888 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of OSN Service Center and OSN customer service phone number is given below. The helpline of OSN customer service phone number may or may not be toll free.

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OSN Phone Number Customer Service

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OSN Source of Knowledge


www.osn.com/en/home.aspx
www.osn.com/en/about.aspx
www.osn.com/en/help-support.aspx#tabs-4
www.osn.com

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OSN Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Jeffry Dayo CallsApr 17, 2020

Mr. Jeffry Dayo On Phone To OSN Service
Hi i am jeffry de guzman dayo i am currently living in canada i want to complain your company because you guys taking money on my credit card that without my consent
i want to talk to your manager as soon as possible please phone me on 14038786116 this is important i am sick and tired of you guys stealing money on my credit card.

Reply
Customer care male
Mr. Roberto Ureta Ramos CallsMar 10, 2020

Dear Sir Madam please be informed that my OSN having a technical problem since 7th of March 2020 and it showed to the screened TV that YOUR SET TOP BOX IS NOT RECEIVING OSN SERVICE TO RECEIVE SIGNAL and YOUR SMARTCARD NUMBER IS 0011119880 however we coordinated with the TFC SKYFREIGHT base in Qatar wherein we are paying the OSN by hand and they required three months subscriptions we paid last March 02 2020 OSN number 41890252 and payslip number 313981. TFC ADVISED US to bring the box to their office, but they can not fix it and suggest TO CONTACT +974 4447717 as they can not fix my OSN. The OSN staff are transferring my call for almost ten times to customer service, but they failed to answer WE PAID 351QRS for three months by hand and in Cash and this issue is not our fault help us to refund the three months subcriptions. Thank you. You may call us on +974 55601458.

Reply
Customer care male
Mr. Aleah CallsOct 07, 2019

Mr. Aleah On Phone To OSN Service
Im calling, but no body answer in customer service.

Reply
Customer care male
Mr. Vaseem Parkar CallsAug 27, 2019

Mr. Vaseem Parkar On Phone To OSN Service
I HAD RENEWED MY SUBSCRIPTION FEW MONTHS BEFORE SOMEWHERE IN JUNE AND THEN FROM 1ST JULY TILL 14TH AUG KEPT IN SLEEPING MODE AS I WAS LEAVING FOR VACATION IN INDIA. AFTER I RETURN I FOUND NONE OF INDIAN OR PAKISTANI CHANNELS WORKING AS I WAS TOLD AFTER CALLING CUSTOMER SERVICE BUT MY PAYMENT WHICH I PAID FOR RENEWAL FOR SIX MONTHS HAS GONE WASTED. SO HOW CAN I GET REFUND MY MONEY AS I HAD PAID THROUGH MY DEBIT CARD I REQUEST YOU TO REFUND MY BALANCE PENDING AS I CANT SEE ANY CHANNELS SO THIS CARD IS OF NO USE FOR ME. MY MOBILE NUMBER IS 00966503018270 - Vaseem Parkar - SMART CARD 0013723192. THANKS/REGARDS.

Reply
Customer care female
Ms. Pauline CallsAug 11, 2019

I need to cancel my OSN, contact me 0557184096, .

Reply
Customer care male
Mr. Zaheer Uddin Baber CallsJul 22, 2019

My OSN is showing your favorite channel is no longer available please contact customer service center. Kindly guide me about this problem. What is the solution? Zaheer 0504046970 / 0559782563.

Reply
Customer care female
Ms. Noreen CallsJul 21, 2019

Ms. Noreen On Phone To OSN Service
IWhy our channels are gone
ARY news
Ary.

Reply
Customer care male
Mr. Tariq Aziz CallsJul 21, 2019

Dear sir
I want to cancell my OSN subscription as i do not have pakistani channel now. So please cancel my subscription.

Reply
Customer care male
Mr. Sandeep Gagain CallsJul 18, 2019

we have 06 OSN Receivers which were charged till 15 Dec 19 for six months with pehla subscription. Now the subscription has been discontinued from 15 Jul 19. We would like you to refund five months for six settop boxes. Details of boxes are given in file attached.

Reply
Customer care male
Mr. Pradip CallsJul 17, 2019

Hi. M using the OSN connection of monthly charges of 102aed which get deducted from my account on 16th of every month. This time the deduction was 74aed and most of the channels are not working. Please revert asap.

Reply
Customer care male
Mr. Bilal Ahmad CallsJul 17, 2019

Mr. Bilal Ahmad On Phone To OSN Service
Very very poor service of helpline num, 40 to 45 mint waiting nobody picking call really very poor service.

Reply
Customer care male
Mr. Prd CallsJul 17, 2019

OSN pehala service has been stopped from east Africa since 15. 07. 2019. What is the solution for get back this network.

Reply
Customer care male
Mr. Wajahat Kazmi CallsJul 17, 2019

I SUBSCRIBED OSN PEHLA FOR A YEAR AND NOW OSN HAS MADE IN HIS OPERATIONAL CHANGES AND NOT ABLE TO WATCH THE INDIAN OR PAKISTANI OR SPORTS CHANNELS. I WOULD LIKE TO GET THE REFUND OF MY MONEY. OSN IS MAKING NEW OFFERS BUT WHO WOULD TRUST OSN. PLEASE REFUND MY MONEY MY CARD NUMBER IS 0016177156, mY MOBILE NUMBERS ARE 00966505801377 and 00966558534445. MY NAME IS WAJAHAT HUSSAIN KAZMI AND I AM RESIDING IN SAUDI ARABIA.

Reply
Customer care male
Mr. Rashid Mahmood CallsJul 17, 2019

Mr. Rashid Mahmood On Phone To OSN Service
Im facing problem to get channels, yesterday night notice appearing that Pehla channels nor more available. Please let me know problem. Rashid

050 4192305.

Reply
Customer care male
Mr. Syed CallsJul 16, 2019

Hi no OSN number is working kindly give number as to discuss about channels 0566789519.

Reply
Customer care male
Mr. Shaukat Azeem CallsJul 16, 2019

I have OSN Pehla subscription No. 0006 386 734 and I have paid until 28 July 2019. Suddenly this morning notice is appearing on TV stating that Pehla channels are no more available. If Pehla is going to be discontinued, I must get refund of unused days and stop charging me any further. Shaukat
050 247 0996
Jeddah - Saudi Arabia.

Reply
OSN Customer Service Care Phone Number 329507
Mr. Younus Ali Khan CallsJul 15, 2019

My OSN subscription is valid until 18/03/2020. I just got a message saying that my subscription will expire in three days. Kindly check on the same. My mobile number 0097150-7459159.

OSN Phone Number Customer Care Service
Reply
Customer care male
Mr. Shahidh Majeed CallsJun 16, 2019

Mr. Shahidh Majeed On Phone To OSN Service
As we are going back to our home country we want to cancel our subscription.

Reply
Customer care male
Mr. Abdul Razzaq CallsMay 23, 2019

Mr. Abdul Razzaq On Phone To OSN Service
Wwf channel is no long appears on my subscription Before I can watch for many years.

Reply
Customer care male
Mr. Marvin Shaire CallsMay 20, 2019

Mr. Marvin Shaire On Phone To OSN Service
I WAS A PLATINUM CUSTOMER AND CANCELLED MY SUBSCRIPTIONS AT END APRIL. I NOW SEE YOU CONTINUE IN MAY TO DEDUCT MONEY FROM MY CREDIT CARD ENDING. 3450 FOR 232. 63. MY MOBILE IS 056 644 1464. PLEASE CALL BACK AND CONFIRM CREDIT BEFORE I GO TO THE MINISTRY AND pOLICE TO RAISE A COMPLAINT. THANKS M. B. SHAIRE.

Reply
Customer care male
Mr. Nestor Martinez CallsMay 09, 2019

My OSN MBC channels are block since yesterday please activate it again. My mobile reference is +966 50 0940123 saudi arabia.

Reply
Customer care male
Mr. Irfan Malik CallsMay 07, 2019

NDTV Channel is not working properly since one week in Riyadh KSA. Your monitoring and maintainance is really zero as no one has cared to repair it. OSN is one of the costliest tele service with zero value for customers. Basically exploiting the unfair business practices in this part of the world as. Owns most of the trading and there is no healthy competition. Hope this complaint wakes up OSN and you shall respond.

Reply
Customer care male
Mr. Eduardo E. Cabildo CallsApr 04, 2019

Please do not reconnect my OSN because i did not yet transfer to ne house. Thank you,

Eduardo.

Reply
Customer care male
Mr. Antoine Allam CallsMar 10, 2019

Am Antonie Allam, I’m Dubai UAE I went to OSN branch in IBN Batuta mall, I was apply and filled up the contract for OSN connection for the package of 105AED in my location, but they failed to connect. More than a month they didn’t refund my payment which I paid same day without connection. I was trying to call the customer service and they keep promise me to send via email the transaction number, but until now I didn’t received it, Here my email Antonyallam@yahoo.com.

Reply
Customer care male
Mr. Narendra Wadskar CallsFeb 09, 2019

OSN charged me with 153AED this month whereas my monthly package was 101 AED since last one year.

Reply
Customer care male
Mr. Sherman Manansala CallsJan 19, 2019

I ordered box office fight using MyOSN app. Receiv3d confirmation SMS. And i can see from the MyOSN app the word "ordered". But on tje channel 31. Nothing is appearing. Hope you can fix this a. S. A. P. My smart cad number is 0200627610.

Reply
Customer care female
Ms. Maria Teresa Corcuera CallsJul 11, 2018

Can you check my Account my OSN in home notworking. Heres my numner 0523476827.

Reply
Customer care male
Mr. Carl CallsJul 07, 2018

Hi. Shill awaiting feedback and call from CEO regarding my money OSN stole from me.complain number 8753765.

Reply
Customer care female
Ms. Sherine CallsJul 06, 2018

Ms. Sherine On Phone To OSN Service
Hi
I called almost two weeks ago for changing my package and been told that my request will be under process and someone will call me within three days to settle it, but no body called. Tried hardly to call customer service in Qatar, but always call failed today I tried to call them in Dubai, but same call failed. My number is 00974 66161977.

Reply
Customer care female
Ms. Carolyn Ingram CallsJul 05, 2018

Good morning. My telephone number is +966561242359. On 17th June I suspended my OSN service for two months, from the 20th June till the 19th August 2018. Confirmation of this action was sent via email. However, on the 21st June, I was still charged SAR 229. 84 through my South African Bank account. Moreover, the notice stated my next bill would be on 21st July. Please refund the amount of Sar 229. 84 and suspend my account until the 19th August as requested on the 17th June 2018. Many thanks. I can be reached in South Africa on +27827853688. Kind regards
Carolyn Ingram .

Reply
Customer care male
Mr. Ehteshamuddin CallsJul 02, 2018

My OSN smartcart is not working. Please send someone to rectify the problem. Thanks. Ehteshamuddin
971 54 344 1698
Dubai.

Reply
Customer care female
Ms. Epifania Paclibar CallsJul 01, 2018

I just want to file a complain for my OSN account, I called your OSN customer service center last MAY 2018 to informed them that I will not continue my subscription for the next month of June 2018. LAST 22 June 2018 I do not have anymore OSN connection, however I was shocked when your billing and payment section called me YESTERDAY AND TODAY for the payment. I think one of the departments is not doing their task and job properly. Please resolved the issue as soon as possible today. I called the direct line for Bahrain customer service, but one answering the phone. Looking forward to resolve this issue. Kindly check your record and system. Thank you.

Reply
Customer care female
Ms. Maria Fe Dayot CallsJun 30, 2018

Hi again this is Maria, mobile number 0557310358, I'm complaining several times of my accounts since March 31, 2018. I requested to end my accounts since I transfer already my residence. YOur agent Mohammed is not cancelling my accounts. He offers me so many things even how I explain to him not required to my new situation. For now from April til now I received a notification that deduction from my card. I also go to the DCC OSN kiosk and ask assistance to arnel, but still the same they charge me. I do not understand a big company has no system for any complains. I will copy paste this email to Customer care to stop your negligence. Please action please. They Charge me additional from April till date. )123. 48 each month). Maria.

Reply
Customer care male
Mr. Michael Burridge CallsJun 29, 2018

Mr. Michael Burridge On Phone To OSN Service
I requested a two month freeze of my account— from 1June to 31 July. I received your message reply, but your dates were not correct. So I spoke to customer service again and gave the correct dates. Your agent understood and repeated the correct time period, as above:2 months. However, this information seems NOT to have been entered into your system because you now tell me by text message that my payment for June has not been made. Of course I did not pay it, because I understood that the account was in sleep mode for the time of my vacation. Please confirm the sleep mode is activated. Thank you
My phone number is 0502579686.

Reply
Customer care female
Ms. Hanan CallsJun 12, 2017

Ms. Hanan On Phone To OSN Service
??? ???? ??????? ?????? ??????? ????? ??????? ?? ????? ???? ???????? ?? ????????
2-??????? ?????? ????????, ??? ???? ?????? (????? ???????) ??? ???? (??????? ?? ????? ??? ???? ??????? ???????? ?????? ??????? ?? ??????? ????????)
3-??????? ????? ?????? ???? ????? ???? ???? ?????? ??? ???? ??????? ?????? ????????? ????? ???? ?????? ??????? ??????? ???????? ??????

?????? ?????? ???? ??? ???? ???? ???????.

Reply
Customer care female
Ms. Joanna Quindoza CallsJun 26, 2018

To whomsoever it May Concern in OSN UAE VIP TEAM,

My name is Joanna mobile number is 0521157774. I am currently subscribed for TFC pinoy plus package. This is my last month on my contract and I already paid the last payment as well, I have requested for cancellation since Saturday 23rd June, but the customer service keeps saying the same thing that I will contacted by this VIP team in two days, but until now nobody contacted me. This is really frustrating as I am leaving the country end of the month for some urgent matters and I am not sure whether I will be back in UAE or not. So, I want to make sure not to leave everything behind, I am really disappointed I felt like you guys are prolonging the process I am so disappointed with the service, I do not think I should recommend OSN with my friends anymore honestly, I hope you can do something about this and be more professional.

Reply
Customer care female
Ms. Kavita CallsJun 10, 2017

Myself Kavita . I have taken your OSN plan, but your services are so poor that its over1wk we still did not receive your service man. When we are calling him to come he is promosing to come, but coming after10pm. He wasted our one weekend and even did not came.

Reply
Customer care female
Ms. Reema CallsMay 28, 2017

Ms. Reema On Phone To OSN Service
I'm trying to reach customer service on 17 317317 since 15 minutes no body is answering This is really bad service and annoying. I want to cancel my contract with you.

Reply
Customer care female
Ms. Josefina L. Hatol CallsMay 20, 2017

There is something wrong with my OSN decoder. It always shuts down by itself for few weeks now. I've tried turning it off, tightening the cables, etc. But none of it seems to work. I am not able to watch any of the shows as it will appear only for less than five minutes then it will restart and then it will show then shut off again. Does this means that i need to change my decoder or my smartcard? I appreciate your prompt action. Thank you.

Reply
Customer care male
Mr. Dr Farrah Nawaz CallsFeb 20, 2018

To whom it may concern
I have been using OSN for more then two years in Jeddah ksa it finished in February 2018 now I do not need it, kindly close or freeze my OSN pehla basic till I request further. Please do not call me. Only email me. Thanking you dr Nawaz
0569765290.

Reply
Customer care male
Mr. Jean Breytenbach CallsMay 08, 2017

Hi. I want to cancel my OSN subscription. I paid my fees for this month on 8th.

Reply
Customer care male
Mr. Kanakaraju Balasubramanyam CallsJun 07, 2018

Mr. Kanakaraju Balasubramanyam On Phone To OSN Service
Hello

Please disconnect my connection for two months and fifteen days. The details of my connection are as follow:


Name: Kanakaraju Balasubramanyam

Customer Number: 49958298

Account Number: 6278390

Thanks
- Kanakaraju B.

Reply
Customer care male
Mr. Rao Mohammad Rafiq CallsMay 20, 2018

Mr. Rao Mohammad Rafiq On Phone To OSN Service
Dear Sir
please note my STB ID is 1978535 16990 1429 and my view card No is + 0005335 492. I am your old client. Please give us the same facilities which your agent give to other I mean six month paid and and six month free on Pehla Viaraty. They extended my contract only for six month on the same amount which they charged other custome for one year. This card is for my nephew and he moved to pakistan for ever. So i am using this card. So please give me the same discount which extended on 7th May 2018. Regds
M. Rafiq.

Reply
Customer care male
Mr. Renoze Kamal CallsMay 17, 2018

HI

I am Renoze Kamal holder of emirate ID 784-1974-7970854-3, I am out of country at the moment and returning by end November only, i Just wanted to inform to disconnect my line temporary till i request, , but I was call your customer care agent in billing and when i request he disconnect the line twise and I am requesting via this request to disconnect the connection, also please note I have instructed my credit card to stop the payment today onward, please note i will not take responsibility if OSN billing hereafter, you can contact my on my dubai mobile 0544767678 or on my sri lankan no 0094774715800.

Reply
Customer care male
Mr. Sean CallsSep 04, 2017

Mr. Sean On Phone To OSN Service
I have raised a complaint two months ago, but till date the issue is not resolved

Sean
055-1234-808.

Reply
Customer care male
Mr. Zeeshan Khan CallsAug 28, 2017

Not receiving OSN box office
Please call 0553727056.

Reply
Customer care male
Mr. Rodolfo Valencia CallsSep 30, 2018

Good morning,

I have a problem to my OSN subscription they have a picture
but they have no sound coming from my decoder, please help me to solve
this problem, Thank you Rodolfo Valencia cp number 0502976629.

Reply
Customer care male
Mr. Rodolfo Valencia CallsSep 29, 2018

Good evening

My name is Rodolfo Valencia i renew my subscription to OSN today, but i cannot watch because we have no signal i do not know what is the problem please help me to solve this problem thank you my cp 0502976629.

Reply
Customer care male
Mr. Ramil Espiritu CallsMay 02, 2018

I WOULD LIKE TO INQUIRE ON THE OSN PACKAGES. AS I AM PLANING TO HAVE ONLY THE FOLLOWING PACKAGE: TFC, TELERADYO, ANC and ABS-CBN SPORTS. I AM HERE IN RIYADH. YOUR PROMPT RESPOSE IS MUCH APPRECIATED.

Reply
Customer care male
Mr. Ferdinand Maminta CallsDec 19, 2017

I have OSN and I didn't use it since I transfer in al ain last may 2017 until now, but the payment are still automatically deducted in my bank account. May I know how to stop or cancel my subscription. ?.

Reply
Customer care user complaints