PROTON Customer Service Phone Number

Phone Number of PROTON is +603-5191-1055/ 1-800-888-398/ +603-8026 9999 .
PROTON (also known as Proton Holdings Berhad) is a manufacturer and distributor of automobile products, based in Malaysia. PROTON has offices in China, Japan, United Kingdom, South Africa, Egypt, Middle East and South East Asia. The publicly owned company commenced business operations in May of 1983. Initially, PROTON was owned by a Malaysian Government investment holding company, Khazanah Nasional. The PROTON company joined hands with a global automotive company, Mitsubishi Motors Corporation and launched the country's first car series, Proton Saga, in July 1985. After two years, the PROTON company equipped its cars with 1.5L Mitsubishi 4G15 engine and unveiled Proton Saga Aeroback. In March of 1989, PROTON entered into the United Kingdom market where it sets the record of the Fastest Selling Make of New Car Ever to Enter England. The PROTON company in August 1992 introduced the Proton Saga Iswara with a stylish interior and exterior designs. In the Australasian New Car Assessment Program (ANCAP), the PROTON Preve received the full five star safety ratings and thus became the nation's first car to achieve it. The PROTON corporate headquarter of the company is situated in Shah Alam, Selangor.

Official Information Of PROTON

For sales, service or general inquiries, please contact customer care executives of PROTON who are brilliant, efficient and experienced. As below rendered contact detail assists clients in diverse ways and reach their goal.
Write To: Centre of Excellence Complex,
KM33.8 Westbound, Shah Alam Expressway
47600, Subang Jaya, Selangor Darul Ehsan
Telephone Number: +603-8026 9999
Telephone Number: 1-800-888-398

Customer Management Center Of PROTON

Customers want to reveal their questions or share comment, they may access following number and email address.
Toll Free Number: 1-800-888-398
Email Address:
Operational Hours: Monday-Friday, 8:00 AM – 5:30 PM
Saturday, 8:30 AM-1;00 PM

Other Subsidiaries Of PROTON

Group Lotus
Mailing Address: Potash Lane,
Hethel, Norwich
NR14 8EZ, Norfolk
United Kingdom,
Tel: +440-1953 608000

Lotus Cars Malaysia
Mailing Address: Lot 2806, Jalan Damansara,
Kampung Sungai Penchala
60000, Kuala Lumpur
Tel: +603-7725 0182

PROTON Address

The address of PROTON is HICOM Industrial Estate, Batu Tiga, Shah Alam 40000, Selangor Darul Ehsan, Malaysia.

PROTON Email Address

The email address of PROTON is

PROTON Website

The Website of PROTON is

PROTON Customer Support Service Phone Number

The customer support phone number of PROTON is +603-5191-1055/ 1-800-888-398/ +603-8026 9999 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of PROTON Service Center and PROTON customer service phone number is given below. The helpline of PROTON customer service phone number may or may not be toll free.

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PROTON Phone Number Customer Service

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PROTON Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Mohamad Ali Paiman CallsDec 29, 2022

Mr. Mohamad Ali Paiman On Phone To PROTON Service
My x50 new car GPS system not function, what the problem, my car registration DEE 973.

Customer care male
Mr. Mohd Yatim Bin Abdul Wahab CallsOct 02, 2021

Mr. Mohd Yatim Bin Abdul Wahab On Phone To PROTON Service
Dear all. I bought yr glamour@ prestigious car X50 TGDI bearing plate no VFK 5599 on 31/3/21 with high hope@ expectation. Unfortunately not even five months i. E. On 4/9/21 the power cable break down. I do not mine if it is after 4-5 years. My other car which I had used for more than ten years now. I have number issue. Worst of all almost one month no stock available to repair it?.

Customer care female
Ms. Sagayammary Anthonysamy CallsSep 11, 2019

Ms. Sagayammary Anthonysamy On Phone To PROTON Service
Nama saya Sagaya dan nombor kereta saya PMS9279 saga baru. Beli Nov 2016. Dari say beli sampai sekarang kereta saya jerking sampai orang lain tak nak pandu Kereta saya. Kedua masalah power stering pipe bocor. Dah tukar sekali pada Feb 2019 dan sekarang masalah yang sama. Sudah tunggu sebulan untuk parts sampai dari shah alam. Soalan saya selepas three tahun warranty dah tak ada tapi kalau masih ada masalah yang sama macam mana? Quality kereta saya memang teruk dan saya tidak puas hati dengan membeli kereta ini.

Customer care male
Mr. Ramarajan CallsMar 26, 2019

My car PROTON exora year 2017 has some problems in engin so many time complain SC, but no any improvement the main problem is car no pik up and jerking also some issues kindly do check any recall from PROTON for any updates due to some of car Exora have recall from PROTON for cvt adaption and cvt dumper so please do anything for update. Tq.

Customer care male
Mr. Peter Benson CallsFeb 11, 2019


I own a 2015 PROTON Suprima-S GXR, which I purchased new in Sydney, Australia, in 2015. I have since moved back to New Zealand and had the car shipped over to here in New Zealand. I have accidentally wiped all the New Zealand/Australia map data from the Micro-SD Card of the built in Sat Nav system. I therefore require a new Micro-SD Card containing the most up to date New Zealand maps, for my Suprima-S GXR. At present I have no Sat. Nav. Data, which is annoying. I have also had no luck dealing with PROTON in Australia. There are no PROTON dealers or agents in New Zealand. Can someone please advise where I can purchase this from, preferably direct from PROTON in Malaysia. I have tried to phone PROTON Malaysia, but the line is always busy. They never reply to my emails. Can someone please help me?


Customer care male
Mr. Zaini Abdullah CallsDec 16, 2018

Mr. Zaini Abdullah On Phone To PROTON Service
I am making a formal complaint your
the late delivery of s neely purchased
Persona with all the necessary registration n
Chassis number given. Your tardiness is unwarranted
I am attaching a formal complaint to your company and cc it to public bureau. Hope you can assist me urgently
Thank You.

PROTON Phone Number Customer Care Service
Customer care male
Mr. Daljit Singh CallsJul 08, 2018

I wish to complaint on one of your Sales Reprensative (Fazli) based in Jalan Ipoh Showroom(2404/PESB Kepong). I recently applied for a loan for hire purchase via PROTON, unfortunately the so called sales reprensative was very unpleasant and rude behaviour dealing with my loan issue. I had clearly instructed him to try loan for amount of RM30, 500, but he did not follow my instruction and loan amount increased to 31, 500 which is not under my budget and furthermore he promised lower interest rate, but I was given 3. 58% which is way high as I am a current MBB account holder. Lack of initiate and unprofessional way he handle my case was unacceptable I need this issue highlighted and look into ASAP.

Customer care male
Mr. Julien CallsJun 30, 2018

Saya menggunakan PROTON persona elegan. Masalah yang saya hadapi sekarang adalah, enjin kereta selalu padam apabila jalan jauh dalam 1jam 30 minit apabila menggunakan aircond. Apalagi kalau jam masa tengahari masa matahari terik ataupun siang hari. Tapi pada waktu malam ataupun semasa hari hujan, enjin ok saja. Apakah masalah kereta saya. Alternator dah tukar. Timing belt pun dah tukar. Fuel pump filter petrol pun dah tukar.

Customer care male
Mr. Devendr Ram CallsApr 28, 2017

Mr. Devendr Ram On Phone To PROTON Service
I forgot my username and password. I need help to recover this please.

Customer care male
Mr. Ammar CallsFeb 06, 2018

Hi, i am Ammar . I had problem with my car bearing. I already went to a PROTON dealer and said that my car parts will arrive in seven working days. It has been one month already and i have not receive the parts yet. Is it normal for me to wait this long for any replaced item under PROTON warranty? Thank you.

Customer care female
Ms. Siti Nor Aisah Mohd Tirmiati CallsMay 14, 2018

I purchase PROTON Suprema in September 2014. In April 2016, the car was overheat temperature. We send to PROTON Service and the vehicle has been repaired without cost. On 12 May 2018, the incident happened again. Send the car to PROTON Service Rawang and notified by Mechanic, there are certain spare part has expired the warranty and we have to the cost RM380. We appeal to claim the cost since the vehicle still in warranty, never accident and follow the service schedule.

Customer care female
Ms. Low Ling Song CallsAug 18, 2018

Dissapointed with PROTON Assam Jawa. Really provide poor service. Cheat customer money. I have come to new open PROTON service centre Assam Jawa which is near to my home on today 18Aug2018 time 3. 20pm to service my two PROTON car which is PROTON persona and PROTON iriz. Started they told us the service amount is rm115 which included the syntoum 3000 SE 5W30, oil filter and gasket plug oil. After they move the car to service place, refill all the oil filter then only the staff came and told me that the price need to increase to rm370 due to her mistake. She wrongly calculate the price. I had also told by her that petronas syntoum already finish so they will replace to shell brand. I have argue with them due to the different brand of oil which is not requested by me and they ady made all the decision. They came just inform me the price and ask me to paid. Really a bad experience in this PROTON centre. Wont visit again this cheat customer money PROTON service centre at Assam Jawa Selangor.

Customer care male
Mr. Mohd Zainulakmal Bin A.hamid CallsJul 29, 2018

Mr. Mohd Zainulakmal Bin A.hamid On Phone To PROTON Service
Assalammualaikum. Salam Sejahtera, Tuan/puan. Sy dh booking exora dari hjg bln five sampai sekarang masih belum dapat kereta. Loan bank dh lama lulus and plate no juga saya dh dpt. Berapa lama lagi saya perlu tunggu?.

Customer care male
Mr. Siva Kumar CallsNov 02, 2017

I own a PROTON Exora model which is less than two years old. The mileage is around 33000. I noticed there is a leak from the top engine gasket. I called the service center to check whether this replacement of gasket is under warranty or not, they informed me that I have to bear the cost of replacing the gasket. But what i checked from the service book is that the engine is under warranty for three years or 100000km. Kindly please advise. Thank you.

Customer care male
Mr. Loon CallsMay 01, 2016

Hello, my car PROTON exora bold premium have a problem There warranty, only 13800km ran it, and there is a big problem, I can not start the car, I called it my trailer car garage dragged PROTON, and PROTON maintenance staff said that my car computer electronic board is bad, maintenance staff, said expensive, maintenance personnel that there may not be a guarantee, there may be some warranty, he said, depends on your PROTON large factory batch does not approve and told me to wait a week, there is answer. There is no such thing.

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