Penelec Customer Service Phone Number

Phone Number of Penelec is 1-888-544-4877 .
Penelec is a Energy industry. Its headquarters situated in Erie, Pennsylvania, United States. The company provide electric service in 584,000 customers. 16,500 employees are working in this company. The company having $15 billion in annual revenues. Anthony J Alexander is President and Chief Executive Officer, Michael J Anderson is Chairman and chief executive officer of the company. The company provide service in different state which include Illinois, Ohio, New Jersey, Pennsylvania, Maryland etc. The Penelec company product are Electricity generation, transmission and distribution, energy management, other energy-related services. It is the biggest electric utility industry. The industry Revenue in 2010 is $16.258 billion.

Contact Penelec

Penelec has developed well devised mechanism in order to remain in contact with its customers and to make life easy for them. In case customer having any query, issue, complaint or feed back can contact Penelec through below given information:
Location: 76 South Main Street Akron, Ohio, United States
telephone Number: 1-330-761-7837 Or 1-888-544-4877
Official Website:
To reach a Customer Service Representative who can help answer your questions, call one of Penelec's Contact Centers during office hours: Monday - Friday, 8:00 a.m. - 6:00 p.m
Penelec Interactive Voice Response System (IVR) is available 24 hours, seven days a week.
If a customer is trying to report a power outage, call toll-free number at: 1-888-LIGHTSS (1-888-544-4877)

Features Of Penelec

Penelec has recently launched an mobile application for its customers in order to make life easier for them. This new communication tools offers a simple and convenient way to get the most current information related to electric service. Some its important features are as under:
    It enables customers to get alert notifications
  • It also allows users to view Penelec enhanced 24/7 Power Center outage maps
  • Restoration updates when reported an outage
  • Notifications of scheduled power outages

Penelec Address

The address of Penelec is 76 South Main Street Akron, Ohio, United States.

Penelec Website

The Website of Penelec is

Penelec Customer Support Service Phone Number

The customer support phone number of Penelec is 1-888-544-4877 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Penelec Service Center and Penelec customer service phone number is given below. The helpline of Penelec customer service phone number may or may not be toll free.

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Penelec Phone Number Customer Service

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Penelec Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Whitlock CallsMar 20, 2018

If at ANY time our health starts declining in any way, shape or form or our home catches on fire from this UNWANTED Smart Meter that was installed **without our knowledge** (when specific instructions were given to Penelec for us to be **notified and be at home during installation**) we will not fail to file whatever it takes to be reimbursed IN FULL for all medical bills and other possible expenses PLUS pain and suffering from anything related to this Smart Meter.

Customer care male
Mr. Pat Barnett CallsApr 04, 2016

I called Penelec on April four, 216, concerning my bill that I paid on line on April one, 2016. I was told the wait time would be 12 minutes. Waited 34 minutes before my call was answered. Need to know why. That is almost three times the waiting period that I was told. I would like your comments before I contact the PUC concerning this matter.

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