Ms. Paula Doss On Phone To Rodan and Fields Service
Received a package in the amount of $695 + tax for products I NEVER ORDERED. I do not even know what this is or who this company is.
Ms. Donna Dupree On Phone To Rodan and Fields Service
Rf order12118943After calling four different numbers and they are no longer in service that's a huge complaint. Pleas cancel all my orders as I no longer use this product. Please do not send products or charge my bank account. Thank youDonna Dupree .
Ms. Michelle Coughran On Phone To Rodan and Fields Service
On hold for 25 minutes then call ended. No option, it cut off after 25 wait. Then I emailed customer service. It's been three days and I haven't heard back from anyone. I just want to order products, it's ridiculous.
Ms. Marilyn On Phone To Rodan and Fields Service
I called to get instructions for return and recorded message says calls not being accepted at this time.
Ms. T. Leigh On Phone To Rodan and Fields Service
I would warn anyone out there who is being lured by friends to buy this product, not to because of the way RF conducts its business practices. Beware a company should stand behind its product and should be able to satisfy the customer. I was going to a R and F event this next weekend and was thinking about becoming a consultant, but now I'm not just because of this experience. I absolutely hate when i get a call center in another country and my problem cannot be resolved. please don"t waste my timejust a warning to anyone considering being a consultant for R and F.
Ms. T. Leigh On Phone To Rodan and Fields Service
Charged $200 for unneeded product, terrible customer service bc repeated disconnections to customer service or connection to call service in Philippines that could not help me.
Ms. Carmell Brent On Phone To Rodan and Fields Service
Over charged every month. I had to call every month to get my credit back to card. Calling to do this took over two hours on phone. As I'm sitting here on the phone trying to cancel my subscription.
Ms. Sue Foxx On Phone To Rodan and Fields Service
Once i made my 1st order, they automatically took it upon themselves to send me monthly another $200 order automatically charged to my visa, as that info they had on file when i registered to place a order, , waiting to talk to someone on the phone was a min of a 20 min wait. As for the products i used for a month and got the same results from oil of olay at under $60. 00 compared to $275. 00.
You do not have a good consultant then. I have been working with them for two years and none of my customers have ever had this problem. You agree to have your credit card automatically charged when you sign up for pc perks. But you do not have to be charged until you are ready for your next order. You can change your shipment date and what you order. As for it not being any better than olay - if that is your experience, then that is your experience. I have seen these products do amazing things personally.
I agree. That is the consultant's fault.