SFR France Customer Service Phone Number

Phone Number of SFR France is 1023, 33-1-71-07-07-07,33 6 1000 1023 .
SFR France is a telecom service provider company of France which dates back to February 1987. It offers the products such as Neufbox Evolution, SFR TV, Home by SFR and mobile phones while providing the services are Fixed internet, Mobile Internet, Mobile telephony, Landline telephony and IP television. It serves France, Réunion and Mayotte Island. It is a subsidiary of its parent company Vivendi SA which is a well renowned mass media telecommunication company. As of December, 2012 it has been engaged with more than 10,021 employees and serves approximately 21.5 million.
Valuable Contact Number for Termination Service
Phone Number: 0033 811 707 175

Valuable Contact Number for SFR Customer Service
Phone Number: 0033 6 1000 1900

Valuable Contact Number for Other Services / Sim, Credit Card / Accounts
Phone Number: 0033 6 1000 1023
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SFR France Address


The address of SFR France is 42 avenue de Friedland PARIS, 75380 France Parids, France.

SFR France Website


The Website of SFR France is www.sfr.com.

SFR France Customer Support Service Phone Number


The customer support phone number of SFR France is 1023, 33-1-71-07-07-07,33 6 1000 1023 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of SFR France Service Center and SFR France customer service phone number is given below. The helpline of SFR France customer service phone number may or may not be toll free.

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SFR France Phone Number Customer Service

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SFR France Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Johann Laufs CallsJul 11, 2018

Mr. Johann Laufs On Phone To SFR France Service
Votre ligne: 02 48 81 09 49
Vote par courriel: hans. Laufs@sfr. Fr
Votre contrat: 1-EPCY-4740

promotions

Chers mesdames et messieurs. Accès à l'administration de mon compte
semble-gelé-donc je ne peux pas activer les promtations evtl. En demande d'activation ou de réinitialisation,
et éventuellement à -activierung- éventuellement des promotions. L'accès à la WWW fonctionne

Sincèrement vôtre
Johann Laufs .

Reply
Customer care male
Mr. Yvette Harold Kriner CallsJun 07, 2018

Mr. Yvette Harold Kriner On Phone To SFR France Service
It has been more than six weeks since I contracted an offer, sfr has taken my money and the only thing that I have received until now, is the SIM card. I have tried and tried to get through to sfr and get my RED BOX, but nothing has happened. Unlees I get immediate satisfaction, I will rejoin ORANGE. Further, the SIM CARD was dameged and I have requested replacements, but, again NO RESPONCE I need two SIM CARDS for our two phones. So, if SFR would like to keep YVETTE and HAROL KRINER as a customer, then, we need action very fast. We DO NOT NEED AID for the installation and activation, that is no problem. JUST DELIVER THE BOX.

Reply
Customer care female
Ms. Lesley Hunter CallsSep 18, 2017

Ms. Lesley Hunter On Phone To SFR France Service
I cannot get though by phone or website to ask you to cancel my monthly payment to my web trotter with you which is sans engagement. No de portable: 06 26 96 30 54. I have phone 1023 and 1026 with no luck Help please.

Reply
Customer care male
Mr. Shivi Mehrotra CallsAug 22, 2017

Mr. Shivi Mehrotra On Phone To SFR France Service
Greetings,

This is Shivi Mehrotra . I live in Puteaux (92800). I am facing a major problem of net connection. Whenever i call data get dissconnected and it is also not getting connected with cast (phone). And its remote is also not working properly. I have tried to call you, but most of the time you number is busy. Please resolve this. Thanks and regds
Shivi Mehrotra .

Reply
Customer care female
Ms. Christine Burgess CallsAug 02, 2017

Ms. Christine Burgess On Phone To SFR France Service
None of the phone numbers work that are on this site. I am trying to report a problem with my son's phone and Internet. He has had no service now for six days at his home address in Maisonnais sur Tardoire 87440.

Reply
Customer care male
Mr. Srinivasa Bhovi CallsAug 07, 2018

Mr. Srinivasa Bhovi On Phone To SFR France Service
Please disconnect from contract below mentioned mobile number

Name: Srinivasa Bhovi
0621275069.

Reply
Customer care male
Mr. Srinivasa Bhovi CallsAug 07, 2018

Mr. Srinivasa Bhovi On Phone To SFR France Service
I have subscribed this connection on June month. From then SFR worked for few days after which it is not working one or the other reasons. Now technical team openly says there is problem in line at my 92100 area and they kept on saying it will be solved a week or so. . So ridiculous is they charge as usual without providing service and i should pay that though service is not taken from them. This is unfair totally. Connection: 0187420175.

Reply
Customer care female
Ms. Janet Fermandell CallsSep 12, 2018

Ms. Janet Fermandell On Phone To SFR France Service
We write to inform you that we would like to terminate our services with you due to moving back to Great Britain. We did suspend our services in July for four months but, this did not seem to happen as we have had three x monthly payments taken from our account. David and Janet Fermandell - Merlageau, 16140 St Fraigne, Charente
Votre Contrat: 1-5VQRFLFI
Votre: Numero: 0517201611

David and Janet Fermandell .

Reply
Customer care male
Mr. Shrinivas Barki CallsSep 02, 2016

Mr. Shrinivas Barki On Phone To SFR France Service
Bonjour,

I have an issue with my last bill by SFR. I have made an international call from my SFR landline to India landline, but i have been charged for this call normally as per my tariff, it should be a free call. Its about call to +91 80 6780 5388.

Reply
Customer care female
Ms. Claude CallsAug 28, 2016

Ms. Claude On Phone To SFR France Service
Ma mere habite en France et a perdu son Mari il y a deux semaines. Elle a eu beaucoup de problemes avec SFR, pas de telephone, television ou internet. Apres trois semaines d'attente pour une nouvelle box tout finalement a Marche Ce matin la television s'est arretee de Marcher, Elle vous appelle et elle est traitee comme une imbecile On lui a meme raccroche au nez quand elle a dit qu'elle ne comprener pas. Elle est en pleurs. Vous devriais avoir honte de la facon do not vous traitez les gens, les personnes plus agees. Horrible enterprise.

Reply
Customer care male
Mr. William CallsJul 27, 2016

Mr. William On Phone To SFR France Service
Since the Web Site is in English (my Mother tongue), I sent a letter (reccomande avec accuse de reception) to 42, ave de Friedland, etc. They never replied, but I then received an email from Olivier du BESSET, Directeur de la Relation Client. In this he claimed not to understand English and to write again French. I have several questions on this point:
How did he get to this position without having a notion of English or having such people around him?
Secondly, how did he NOT understand "rupture de contract" and a SIM card returned?
Shortly thereafter he sent me a reminder for another month of subscription. Obviously this is some scam to get ex- Virgin customers to continue paying SFR for a service they didn't receive, i. E. You promised to retain our RIO and did not deliver. This is evident from the number of people writing to SFR RED Site with this same complaint. Please stop this B***SHIT or I feel I need to bring a class action suite against SFR. William .

Reply
Customer care male
Mr. Cameron Hardie CallsJun 11, 2016

Mr. Cameron Hardie On Phone To SFR France Service
I changed from SFR to Orange, but SFR continue to take money from my bank account. I think there are two months to be paid back to me.

Reply
Customer care male
Mr. William Higgins CallsJun 11, 2016

Mr. William Higgins On Phone To SFR France Service
Despiate numerous calls, visits to SFR boutiiques, etc. SFR seems unable to transfer my old number (even though I provided them with the RIO for my old number 06 77 74 47 65). Last call to customer service suggested that I contact Virgin France. This I did (I have now sent two emails) all to no avail. It seems that the temporay number you gave me 06 11 36 25 88 seems to be now a fixture. The problem with that is:
I have hundreds of business cards printed with 06 77 74 47 65
Hundreds of people have my old number and continue to try and use it. I get land line calls and emails every week telling me this. Either get my old number transferred or I will stop this SFR contract. William.

Reply
Customer care female
Ms. Adil Nasir CallsApr 07, 2016

Ms. Adil Nasir On Phone To SFR France Service
Hello sir how are you.sir in my account in two months cut in my account 600€ SFR one shot what is this I cannot use my card any were.why cut money in my account.tell me what I can do and where I will go.sir this is not good think. I'm soo much abset. I will wait your answer.thanks

Reply
SFR France Customer Service Care Phone Number 253831
Ms. Carole CallsFeb 08, 2016

Ms. Carole On Phone To SFR France Service
Bonjour Monsieur /Madame,
Je vous prie de bien vouloir noter que les coordonnées bancaires ont changé et de bien vouloir en tenir compte pour les prochaines échéances. Veuillez m'envoyer email de contact pour envoyer aux coordonnées bancaires. C'est important s'il vous plais parceque je ne trouve pas un numero de telefone. S'il vous plaît informez-moi si vous avez besoin de moi pour l'envoyer ici. J'attend votre reponse.

Reply
SFR France Customer Service Care Phone Number 253830
Ms. Carole Maher CallsFeb 08, 2016

Ms. Carole Maher On Phone To SFR France Service
Bonjour Monsieur /Madame,
Je vous prie de bien vouloir noter que les coordonnées bancaires ont changé et de bien vouloir en tenir compte pour les prochaines échéances. Veuillez m'envoyer email de contact pour envoyer aux coordonnées bancaires. C'est important s'il vous plais parceque je ne trouve pas un numero de telefone. S'il vous plaît informez-moi si vous avez besoin de moi pour l'envoyer ici. J'attend votre reponse sur mail. Carole Maher Ayad
Managing Director Assistant
Futuratech SAE
Office: 36 Al Mansour Mohamed, Zamalek- Cairo, Egypt
Factory: Industrial Zone, extension of third zone, Engineering Square Workshop L18-L16 6th of October-Egypt
T : +202 27354909 | M : +2 01221212078 | F : +202 27373933.

Reply
SFR France Customer Service Care Phone Number 248231
Mr. Richard Plane CallsDec 16, 2015

Mr. Richard Plane On Phone To SFR France Service
We have been desperately trying to get a SFR phone and internet working in France since July. Its now mid December We have been paying the monthly charges since then. Its been working a total of three days. My wife is a) bilingual and b) intelligent and technical and has been struggling with SFR for months. She has now moved to France for the sole purpose of staying there until this is fixed. Its now been two weeks, three SFR visits, hours of phone calls, waiting around for promised return calls that are never made and it still not working. I thought France was supposed to be embracing technology. SFR can not even get a phone to work never mind the internet. The line is not new its was pre existing and working with SFR when we bought the house. SFR is a disgrace, unresponsive and incompetent. My wife is in tears daily. I'm not even sure we want to stay in France after this experience. Have a good day.

Reply
Customer care male
Mr. Mrs Maile CallsSep 29, 2015

Mr. Mrs Maile On Phone To SFR France Service
We have been without a house telephone and internet for nine weeks, have phoned so many times for help, after being told someone will phone us back or pay us a visit we still have nothing. My husband has his own business which is suffering due to the lack of response from sfr. Have tried to phone SFR for the last two days, but unavailable. Waiting your reply.

Reply
Customer care male
Mr. Phil Palmer CallsAug 07, 2015

Mr. Phil Palmer On Phone To SFR France Service
Client number is 1-TC3X319I live in Le Trop 23400. I have had an account with SFR since 2013. My telephone and internet services have been intermittent at best and are usually non-existent, for example I have not been able to connect to the internet or use the telephone for 15 of the last 20 days. I have made many calls to SFR, written several letters and visited their shop in Limoge at least six times. So far nothing has been done to rectify the problem, which is obviously with the telephone line. Could you please advise?Phil.

Reply
Customer care male
Mr. Vinu Prasannan CallsJul 31, 2015

Mr. Vinu Prasannan On Phone To SFR France Service
Dear Team I am Vinu Prasannan and my SFR mobile number is 33 six 03 43 78 83. My company has provided a connection to me having ISD facility. However I am not able to make ISD calls Please let me know the following :1) Is ISD)international calls) enabled for my connection 2) why is ISD call s not working for my connection RegardsVinu Prasannan .

Reply
SFR France Customer Service Care Phone Number 229425
Mr. Gerald Rabinovitz CallsJun 01, 2015

Mr. Gerald Rabinovitz On Phone To SFR France Service
We first bought a SFR SIM card at the airport. That was our mistake and a waste of 10E. It was only for inside France. 05/09/2015 we bought a SIMS card at Aix En Provence Mirabeau which they installed in our phone for 34. 90E. We asked for a SIMS card for which we could make calls and text only to the United States. We did not need internet. 33 60307 6819customer number MA53076 0603076819ticket no -- 0197602996we were told that this "plan" gave us additional timeWe were very upset to learn after ONE text - our phone told us we needed to buy additional minutes the very next day. We believe that we were taken advantage of and would like to request the return of our money.

Reply
Customer care female
Ms. Tiffany Chesterman CallsFeb 17, 2015

Ms. Tiffany Chesterman On Phone To SFR France Service
I have been with sfr for many years recently the service has been unacceptable. I use many of your services and at the moment none of these are accessible, I have requested your help, but to no avail. My son has a very important Skype interview for university in england tomorrow. I demand your intervention.

Reply
Customer care female
Ms. Hazel Feeney CallsFeb 15, 2015

Ms. Hazel Feeney On Phone To SFR France Service
I live in Chambon 17290. I have had very little or no internet connectivity this month. I have been to the SFR shop in Surgeres on several occasions and phoned the help line to complain(when I had a phone connection). I feel frustrated and let down by your company. I am English and do not speak French very well. I only have an English mobile I was told I had to buy a French SIM card so that the engineer could call me back to check my SFR box. He would not call me on my English mobile. Today I have discovered my bill is twice as much as I normally pay. I was expecting a reduction because I have not been able to use my phone very often or internet. In the Uk they compensate you if you have poor service by refunding an amount for each day without internet. Please advise. Best wishesHazel.

Reply
Customer care female
Ms. Lorraine CallsJan 15, 2015

Ms. Lorraine On Phone To SFR France Service
Votre ligne n° de box SFR 05 24 11 60 85
Votre Contrat 1-3NL1K9I
Cette lettre ci-dessous a été envoyé par la poste à SFR en Novembre 2014
Maintenant se il vous plaît annuler ce contrat
Je veux maintenant savoir par retour de courriel que cela a été annulé
Il est venu à mon attention que mon ex-mari peut être utilise SFR et EDF en mon nom. Je ne ai pas vécu dans sa propriété depuis Août 2010 et je ai été un divorcé de mon mari en Novembre 2012. Il a vécu à la propriété depuis 2010 et utilisant l'équipement sans changer les détails ou les informations de contact pour lui-même. Je ai un jugement de la cour (NOV 2012) indiquant que je ne suis pas responsable de rien à voir avec La Courtoise et donc vous besoin de modifier et de demander le paiement de M. Jamie Shirlaw à La Courtoise et traite tout e-mails à jamie. Shirlaw@hotmail.com. Se il vous plaît pouvez-vous retirer mon nom de tout projet de loi assosicated à cette adresse et retirer toute la correspondance par e-mail.

Reply
Customer care male
Mr. Arne Strand CallsJan 09, 2015

Mr. Arne Strand On Phone To SFR France Service
Bergen, 9. 1. 2015Dear Sir/Madam, Referring to the attached invoice copy. Automatic transfer of the amount Euro 663. 38 was halted due to suspected serious errors or fraud. The reason for suspicion is that the amount is over ten times higher than normal for the same period (August-September). I live in France only from late March to end of April and from late August to end of September each year, and for these periods the bills have never exceeded 60 EURO per month. In 2014, my actual use of internet in France was about that of previous years. Please check the underlying details for Your invoice and, if Your claim is maintained, submit complete and detailed documentation substantiating your claim. (Copy of this mail is sent by post)SincerelyArne E Strand Ligne 06. 35. 42. 84. 72Contrat 01-SWK672.

Reply
Customer care male
Mr. Vlado CallsDec 31, 2014

Mr. Vlado On Phone To SFR France Service
In 10-15 day I am going to France. I an not able to find my phone number. My cards are probably blocked. Also, i have few recharges to send you in order to debloc cards. Please tell me if it is possible to send you my PUK codes or something else in order to activate my two cardsBest regards Mr. Vlado Krivokapic.

SFR France Phone Number Customer Care Service
Reply
Customer care male
Mr. Thomas Morton CallsNov 14, 2014

Mr. Thomas Morton On Phone To SFR France Service
I received a text message from sfr to ask if I have changed my address in France. I am in Spain for the Winter, but I have a house in France and a mobile sfr phone. I attempted to reply by text, but was informed that the mobile number did not take replies. Then I tried to send an Email - www. Sfr.com, but was informed that was not a valid address. Then I phoned 1023 on my mobile a received a torrent of recorded French and could not get through to a live person. Finally I found this web site and rang the telephone number you gave - to be informed by rapid recording that the number had changed to 01 85 06 00 00
I rang that and got a live person- to be told they did not deal with mobile phones. But they did put me through to the right department and I finally told a live person that I had not changed my address in France. (I did all that because I was worried that they would cancel my mobile phone if I did not reply ).

Reply
Customer care female
Ms. Cane Lake CallsNov 10, 2014

Ms. Cane Lake On Phone To SFR France Service
My parent's phone number is 33 four 67 553865, with SFR, is not able to get through to my phone number in Johannesburg, South Africa (011 485 3864). It does not even ring and says no route found. I have had the technicians to check this side in South Africa. They says the problem is happening on your side in France. I then asked two other SFR people to phone my home landline and they also had the same problem Yet all three people got through to two other landlines in Johannesburg.I then asked someone with Orange provider to phone and they got through.Why can not SFR calls get through?

Reply
Customer care male
Mr. Karuppusamy Krishnamoorthi CallsAug 05, 2014

Mr. Karuppusamy Krishnamoorthi On Phone To SFR France Service
Hello, this is karuppusamy krishnamoorthi.
My sfr number is +33753315206. I have called many times to customer care, but it is of no use. So, please i request you to deactivate my SIM as soon as possible.

Expecting for a quick reply.

Thank you.

Reply
Customer care user complaints