Shell Malaysia Customer Service Phone Number

Phone Number of Shell Malaysia is +60-1-300-22-8181 .
The Shell is an abbreviation of Public Limited “Oil and gas” company named as Royal Dutch Shell plc. It is an internationally accepted corporation which was formed in the year of 1907 by the integration of two well reputed companies - Royal Dutch Petroleum Company and UK based Shell Transport and Trading Company Ltd . Shell is committed to deliver Petroleum, natural gas, and other petrochemicals to its world-wide customers. The company had appointed over 92,000 staff members to carry out its services. It serves more than 70 countries and territories across the globe- Singapore, Europe, Ireland, North America, Australia, New Zealand and other. The business units of the Shell comprises of Shell Australia, Shell Canada, Shell Chemicals, Shell Nigeria and Shell Oil Company, all of which are divided into 4 categories : Upstream International, Upstream Americas, Downstream and Projects & technology. The corporative office of the company is in The Hague, Netherlands. It is one of the largest companies in the world which generated Revenue of US$ 451.235 billion on its operating income- US$ 26.870 billion in 2013. The servicing hours are from Monday to Saturday : 7:00 AM - 7:00 PM. Fax: +60-1-300-82-8283.


Shell Malaysia Address


The address of Shell Malaysia is Post Office Box 11027, Kuala Lumpur 50732, Malaysia.

Shell Malaysia Email Address


The email address of Shell Malaysia is generalcardrequests-my@shell.com.

Shell Malaysia Website


The Website of Shell Malaysia is www.shell.com.my.

Shell Malaysia Customer Support Service Phone Number


The customer support phone number of Shell Malaysia is +60-1-300-22-8181 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of Shell Malaysia Service Center and Shell Malaysia customer service phone number is given below. The helpline of Shell Malaysia customer service phone number may or may not be toll free.

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Shell Malaysia Phone Number Customer Service

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Shell Malaysia Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Azuddin Ali CallsDec 17, 2019

Mr. Azuddin Ali On Phone To Shell Malaysia Service
Hi. I have been using shell helix ultra 5/40 a lot of time. I bought at shell station. But lately i felt cheated because of the shell product sell at Tesco which is the price is A LOT CHEAPER compared the one that i bought at your dealer RM260 against RM99. 90 Please explain is this the same product? Is this the same quality of oil compared the one i use for my car? If its the same i better go to Tesco and buy theirs. Why should i spend more money at your dealer if i can get cheaper outside

Please reply ASAP. Regards,
Azuddin
0192018018.

Reply
Shell Malaysia Customer Service Care Phone Number 320594
Mr. Mohd Izzat Wong Bin Abdullah CallsJan 22, 2019

Mr. Mohd Izzat Wong Bin Abdullah On Phone To Shell Malaysia Service
I paid the pump attendance for RM4. 00, but the actual pump's value is RM3. 76. When I checked with the attendance regarding the variance, he blame me for stopping the pump umaturely. This reason is unacceptable and I suspect is cheating customer. Please investigate and clarify. I attached the machine receipt for your investigation purpose.

Shell Malaysia Phone Number Customer Care Service
Reply
Customer care female
Ms. Azilah binti rosli CallsFeb 23, 2017

Ms. Azilah binti rosli On Phone To Shell Malaysia Service
Ingin membuat aduan mengenai staf shel di kuantan,goober go bernama nurhayati...dia telah mengunakan kad bonuslink dia sendiri untuk diswipe ketika saya membuat pembayaran minyak. Diharapkan pihak shell ambil tindakan tegas akan pekara ini

Reply
Customer care female
Ms. Wendy CallsAug 24, 2017

Ms. Wendy On Phone To Shell Malaysia Service
I pumped at Shell Ron95 Tanjung Tokong Penang yesterday and my car's engine shook so much I had to take to foreman to check. Je confirm that the petrol was contaminated and advice us to drain out all petrol, put in treatment for us because if not fuel injector will spoil and foreman advice us to stop using Shell This is NOT the first time. I realized each time i pumped at this station my car shook. I will file report and on your end , check this station for possible contamination. I await to hear your solution. In the meantime I shall inform as many people as possible to avoid pumping at this Station.

Reply
Customer care male
Mr. Peter Loh CallsNov 12, 2017

Mr. Peter Loh On Phone To Shell Malaysia Service
May I suggest Shell to move diesel pumps far away from the cashier counter. Customers always fill their vehicles at pumps nearest to the counters eventhough there are many petrol pumps available elsewhere thus depriving us from pumping diesel.

Reply
Customer care female
Ms. Loo Jing Huan CallsJul 11, 2015

Ms. Loo Jing Huan On Phone To Shell Malaysia Service
Yesterday I had received a SMS about said me had won the lottery weekly RM 20000, and I call the customer service, but he does not help me solved my problem and he also scold me, this attitude is too bad. PLS reply my message as soon as possible. Thx.

Reply
Customer care male
Mr. Ramon Fernandez CallsJun 08, 2015

Mr. Ramon Fernandez On Phone To Shell Malaysia Service
Good morning. I am very unhappy with your so called RM one promotion. At your poster it clearly states that the promotion is until 30th JUN 2015, but when I wanted to purchase something your people told me that the promotion is over despite I filled all term to purchase the merchandise. Why such a big company as yourself want to cheat the public? I will raise a complain with the authorities if I do not get a satisfied answer from shell. If you want the poster pictures do ask and I'll forward it to you as I do believe you are already aware what I'm highlighting here.

Reply
Customer care male
Mr. Teoh Beng Jin CallsMay 12, 2015

Mr. Teoh Beng Jin On Phone To Shell Malaysia Service
Dear Sir/MadamMay i know why the good(coke) out of stock. Don't you have spare stocks before you introduce the promotion (BUTTERWORTH-KULIM SHELL AT 1742 HRS). And you call yourself international company. Please see that it is well stock before you do any promotion again. Thanksbest regards. BJ TEOH.

Reply
Customer care female
Ms. Kuanyee CallsApr 30, 2015

Ms. Kuanyee On Phone To Shell Malaysia Service
Customer Service, When l pump full tank, l have experienced two x time, the petrol split out from car's petrol tank. Is yr petrol pump sensol working? The 2nd time it happen in Jari Syneevy Enterprise petrol station this evening. I even get the worker to help me, but the same problem occur i. E. The petrol split out from the car's petrol tank, thereafter it auto stop. I am very disappointed with this kind of service. Please revert with your comment in the above issue.

Reply
Customer care user complaints