Stanley Thermos Customer Service Phone Number

Phone Number of Stanley Thermos is +1-(800)-251-4535 .
Stanley Thermos is one of the two brands of Pacific Market International, a food and beverage products manufacturing industry. Stanley has been adjacent with it's parent company since 2002, when Stanley and Aladdin brands are purchased by Pacific Market International (PMI). The brand is best known for Spirits, Coolers, Vacuum Bottles, Mugs, Food Jar, etc. It was founded by William Stanley in the year 1913 (100 years ago). Stanley's parent company, Pacific Market International, has more than 350 patents, which manufactures approximately 100 new products annually. Stanley company also sells it's innovative and vast range of products through its web portal www.shopstanley-pmi.com.


Products offered by Stanley Thermos:


  • Vacuum bottles
  • Mugs
  • Coolers
  • Storage jars
  • Coffee systems
  • Gift items
  • Cooking equipment
  • Food jars, etc


Head quarter of Stanley Thermos:


Stanley Thermos,
2401 Elliott Avenue,
4th Floor Seattle,
Washington 98121, USA.
Call: strong>+1-800-251-4535
Email: info@stanley-pmi.com
Office timing: Monday to Friday - 7AM to 5OM PST (closed on public holidays)

Online shopping at Stanley Thermos:


The customer have the choice to purchase any of the products online at:
http://www.stanley-pmi.com/store/stanley/DisplayHomePage
Moreover, on placing an order above $59, the clients earn free shipping.

Tracking/status of the order:


Stanley Thermos delivers the orders at the door steps of the clients within minimum possible delivery time. Stanley Thermos intimates the customers regarding the delivery status via email and SMS. However, the clients can check the status of their order anytime at:
https://www.stanley-pmi.com/store?Action=DisplayCustomerServiceOrderSearchPage&Env=BASE&Locale=en_US&SiteID=stanley

Returning of the products to Stanley Thermos:


Information regarding cancelling order, refund, replacement of the order, returning policies, etc, is available at the following link:
http://www.stanley-pmi.com/store/stanley/DisplayReturnAndCancellationsPage/#q1

Warranty claims for Stanley Thermos:


The clients can claim for warranty refunds or place order of any of the missing parts at the following website:
http://www.stanley-pmi.com/store/stanley/html/pbPage.warranty

Retailer seller outlets of Stanely Thermos:


  • Princess Auto
  • Bob's Stores
  • Big 5 Sporting Goods
  • Carhartt Retail
  • Eastern Mountain Sports
  • Work World America
  • Mark's Work Wearhouse
  • Dick's Sporting Goods
  • Sportsman's Warehouse

  • Duluth Trading Co.
  • Work World America
  • Mills Fleet Farm, etc

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Stanley Thermos Address


The address of Stanley Thermos is 2401 Elliott Avenue, 4th Floor Seattle, Washington 98121, United States.

Stanley Thermos Email Address


The email address of Stanley Thermos is info@stanley-pmi.com.

Stanley Thermos Website


The Website of Stanley Thermos is www.stanley-pmi.com.

Stanley Thermos Customer Support Service Phone Number


The customer support phone number of Stanley Thermos is +1-(800)-251-4535 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Stanley Thermos Service Center and Stanley Thermos customer service phone number is given below. The helpline of Stanley Thermos customer service phone number may or may not be toll free.

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Stanley Thermos Phone Number Customer Service

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Stanley Thermos Source of Knowledge


www.stanley-pmi.com/store/stanley/html/pbpage.warranty
www.stanley-pmi.com/store?action=displayhelppage&env=base&locale=en_us&siteid=stanley
www.stanley-pmi.com

Your Complaint, Suggestion, Complication, Review To Stanley Thermos

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Stanley Thermos Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Cory Lambert CallsMar 18, 2019

Mr. Cory Lambert On Phone To Stanley Thermos Service
Hello
My travel mug thermous as been a total waste of money. I filled it up this morning and about five minutes later the lid exploded right off it. I feel this product is not safe. I purchased about two weeks ago and I do not have the receipt. What can we do about this concern?
I can be reached through my email
Corywlambert72@gmail.com
Thx.

Reply
Customer care male
Mr. Daniel Salvas CallsJun 18, 2017

Hello there, my Stanley Thermos does not keep things warm at all.

Reply
Customer care male
Mr. Sandy Coffey CallsJun 16, 2017

I bought my husband a Stanley Thermos. He used it for several months and then the lid stopped sealing. It just kept turning. I bought him another one and it is doing the same thing after only a month. My cell number is 606-493-6734.

Reply
Customer care male
Mr. William Graham CallsMar 20, 2018

Mr. William Graham On Phone To Stanley Thermos Service
1 ltr thermos only four months old and purchased on amazon stopper continuously pops after filling with hot water resulting in a horrible mess everyday in work bag paid 28 pounds for it can you advise or replace or even money back please reply asap.

Reply
Customer care male
Mr. Ralph Patrone CallsMar 10, 2018

Mr. Ralph Patrone On Phone To Stanley Thermos Service
GOT A 20- OZ GETS HOT ON THE OUT SIDE COLD IN THE INSIDE GOT A YELLOW RING ON HANDLE.

Reply
Customer care male
Mr. Michael Sabran CallsMar 04, 2018

Mr. Michael Sabran On Phone To Stanley Thermos Service
I purchased the 40oz. Stanley Thirst Quencher three wks. Ago and really like it. The handle broke, and I returned it to the store, they told me without a rcpt. They could not do anything for me and told me to contact you. I tried on your other form, but I could not get it to accept my phone . I am hoping you can do something for me because I am ready to throw it in the garbage and purchase a different one. Michael Sabran
80 South Gibson Rd. Apt. 1714
Henderson, Nv. 89012

Phone (702)898-4274

I really like your products, but by now I am disgusted by not being able to get any results. Thank you Michael Sabran .

Reply
Customer care male
Mr. Dick Stern CallsMay 19, 2017

Mr. Dick Stern On Phone To Stanley Thermos Service
Love my 16 ounce Stanley mug. It has great thermal quality, however; the plastic cap is the weak point. I've had two go bad on me and it has not been abused. Research and design needs to beef this up.

Reply
Customer care male
Mr. Grant Mills CallsMay 19, 2017

Mr. Grant Mills On Phone To Stanley Thermos Service
Hi
contacted you several times reference faulty flask you send us out warranty claims form which we could not enable editing to fill in, but sent you return email with all details provided, had no reply off you, sent you further email again no reply please advise thank you.

Reply
Customer care male
Mr. Belgica Mantilla CallsMay 11, 2017

Mr. Belgica Mantilla On Phone To Stanley Thermos Service
Inner seal is broken it only lasted about a week. How can I get a replacement for my Stanley Adventure Vacuum Insulated food jar. PLEASE CALL ME 516-674-7307.

Reply
Customer care male
Mr. Ed Hicks CallsMay 20, 2018

Mr. Ed Hicks On Phone To Stanley Thermos Service
I own a stanley travel mug 20-00717. The button you push on the lid to drink has broken. Is this a warranty issue or do I need to purchase a replacement. I am not familiar with the warranty for this item. My Contact number is 641-521-6621.

Reply
Customer care female
Ms. Londa Wilson CallsJan 10, 2018

My Stanley Thermos lid, on model 20-00717 keeps coming apart. The push to drink button comes off, and the spring behind it pops out. My cell is 914-844-1503

Address is 42 Poplar Road, Briarcliff, New York 10510.

Reply
Customer care female
Ms. Lynda Kittle CallsJan 08, 2018

Ms. Lynda Kittle On Phone To Stanley Thermos Service
The top to my thermos. US Pat 5, 163, 977, NS402BK4, 091112K Made in China. Broke. The button on front sprung and came out. Can I replace the part or get a new lid? Will send photo by text after you contact me. I am not sure how to do it in this communication.

Reply
Customer care male
Mr. Daniel Fuller CallsJan 08, 2018

Mr. Daniel Fuller On Phone To Stanley Thermos Service
I just received a Thermos Meat Carrier as a gift. The paper label says "spoon included". The picture on the label shows a spoon. There are molded attachments on the side that were clearly meant to hold something, but are empty. My brother said it was the last one left so didn't notice that something was missing. The model label on the bottom says it is a JBG-1800SMT4. Is it possible to get a replacement spoon?.

Reply
Customer care female
Ms. Laura CallsJan 06, 2018

Ms. Laura On Phone To Stanley Thermos Service
I do not have a complaint as the product is awesome. How do I get the part that screws in to the thermos. ? the rubber seal came off.

Reply
Customer care male
Mr. Alan Hagen CallsAug 26, 2017

Mr. Alan Hagen On Phone To Stanley Thermos Service
I am trying to find a replacement stopper for my Stanley one hand 16 oz. Coffee thermos mug. I cannot find any website that I can order this part from. Please let me know where I can get this part.

Reply
Customer care female
Ms. Angela Meyler CallsAug 22, 2018

Ms. Angela Meyler On Phone To Stanley Thermos Service
Hi
I've purchased one of your fantastic thermos flasks just over a year ago having already owned three others. Unfortunately this flask the screw top has broken down at the white rubber seal. I am wondering if it is possible to get a replacement screw top. I would appreciate a reply and a price on a new top. Regards
Angela Meyler .

Reply
Customer care male
Mr. John Johnson CallsApr 26, 2018

I have a Stanley Thermos 20-00554 EN 12546-1 and it no longer keeps things hot. I have always used hot water in it before placing coffee in and it only keeps it lukewarm. Thank you.

Reply
Customer care male
Mr. Lucy Tackett CallsDec 19, 2017

Mr. Lucy Tackett On Phone To Stanley Thermos Service
REQUESTED INFORMATION ABOUT A REPLACEMENT SEAL FOR MY 1. one QUART COFFEE THERMOS VIA EMAIL AND HAVE NOT RECEIVED ANY RESPONSE YET
I WAS CONCERNED IT MIGHT BE BECAUSE OF MY CANADIAN EMAIL ADDRESS
I AM IN NORTH GEORGIA, BUT I WORK FOR A CANADIAN FIRM
IF IT WOULD BE BETTER TO CONTACT BY PHONE, MY NUMBER IS 706-581-2615.

Reply
Customer care female
Ms. Anna CallsDec 16, 2017

Ms. Anna On Phone To Stanley Thermos Service
Bought the thermos few months ago and can not keep the liquids hot in cold weather. They are not cheap, but the quality stinks.

Reply
Customer care female
Ms. Joanie CallsDec 12, 2017

Ms. Joanie On Phone To Stanley Thermos Service
I have a 24oz wide mouth thermos, but it doesn't keep my food hot. Yes I put very hot water in it, but by the time I go to eat the food it is luke warm or cold.

Reply
Customer care male
Mr. Bobby Dunton CallsNov 19, 2017

My name is Bob and I would like to know about the warranty on a half gallon thermos it's rusting out from the inside. This is the third time I've tried to find out about the warranty on my thermos no one will get back to me I would really like to find out I love Stanley Thermoses thermos that I own is probably at least 50 years old please contact me at my email address I would really appreciate it.

Reply
Customer care female
Ms. Venna Jordan CallsNov 15, 2017

I have sent my letter regarding the issues I had with my Stanley Thermos bottles. I said they had rust inside them, and could not be used any longer. Here is my phone number if you need it for reference or questions. Thank you. 606-674-2273.

Reply
Customer care female
Ms. Venna Jordan CallsNov 15, 2017

I have a Stanley Thermos bottle that has not been good for a long time. But thought I would let you know. It has rust inside, and had another that I already discarded, but still have this one. What are my options? Have bought another new one recently. It is ok.

Reply
Customer care female
Ms. Robin CallsNov 03, 2017

Ms. Robin On Phone To Stanley Thermos Service
Does not stay warm, I put hot water in thermos then I put my coffee in it and one hour later it is cold.

Reply
Customer care user complaints