Tapjoy Customer Service Phone Number

Phone Number of Tapjoy is +1-415-766-6900 / +1-415-296-9007111 .
Tapjoy Incorporation is an American based company that deals in the field of Information Technology and Services. Tapjoy is a privately held company which is engaged in developing various Mobile application based advertisements. In addition to this, Tapjoy also develops many Mobile Games such as TapOut, Colorid and TapDefence for its users. Tapjoy company had began its journey in the year of 2007 with its corporate office is located in 111 Sutter St., San Francisco, California, the United States that employs approximately 500 employees. In order to meet the needs of millions of customers, Tapjoy regulates a large number of its divisions which are located in the areas of Beijing, Japan, Chicago, Boston, Atlanta, Korea, Shanghai, Los Angeles, New York, London, Santa Barbara and Dusseldorf.
Valuable Contact Number of Tapjoy for All General Inquiries
Phone: +1-415-766-6900
Contact Number of Tapjoy for General Support
Phone: +1-415-296-9007111
Contact Number for Press Inquiries
Phone: 415-766-6900

Goal Of Tapjoy


Tapjoy’s goal is to maximize the value of every user for freemium mobile app publishers. Its Marketing Automation and Monetization Platform for mobile apps uses market leading data science, user segmentation and predictive analytics to drive deeper engagement and optimize revenue from every user. Tapjoy's SDK is embedded in more than 270,000 apps with a global reach of more than 500 million monthly active users (December, 2014). Backed by top-tier investors including J.P. Morgan Asset Management, Rho Ventures, North Bridge Venture Partners, InterWest Partners, and D.E. Shaw Ventures, Tapjoy is headquartered in San Francisco. The company also has offices in New York, Los Angeles, Chicago, Santa Barbara, Atlanta, Boston, London, Beijing, Shanghai, Seoul and Tokyo. Dial for General Support: +1-415-766-6900

Offshoot Location Addresses Of Tapjoy


Tapjoy is going to run its business venture in different parts of world, where various location has been established to render the services to its valuable customers as listed below:
City / StateLocation
San Francisco /CA 111 Sutter St., 12th Floor San Francisco, CA 94104
Atlanta /GA201 17th Street NW, Ste 200 Atlanta, GA 30363-1191
Boston, MA1 Camp Street, Ste 100 Cambridge, MA 02140
Chicago200 W Superior Street, Ste 310 Chicago, IL 60654
Los Angeles214 Main Street Venice, CA 90291
New York43 West 24th Street, Suite 801 New York, NY 10010
Santa Barbara1501 Chapala Street Santa Barbara, CA 93101
LondonInternational Buildings, 5th floor71 Kingsway WC2B 6SR
JapanDaikanyama Takara BldgII 3F 1 Chome-3-2 Kamimeguro
Korea6/F Samjung Bldg,735-37 Yeoksam-dong, Gangnam-gu, Seoul 135-923, Korea
ShanghaiRoom292 2/F Metro Bank Plaza No.1160 West Yan'An Road Shanghai, China P.C. 200052

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Tapjoy Address


The address of Tapjoy is 111 Sutter Street, 12th Floor San Francisco, California 94104, United States.

Tapjoy Email Address


The email address of Tapjoy is privacy@tapjoy.com.

Tapjoy Website


The Website of Tapjoy is www.home.tapjoy.com.

Tapjoy Customer Support Service Phone Number


The customer support phone number of Tapjoy is +1-415-766-6900 / +1-415-296-9007111 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Tapjoy Service Center and Tapjoy customer service phone number is given below. The helpline of Tapjoy customer service phone number may or may not be toll free.

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Tapjoy Phone Number Customer Service

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Tapjoy Source of Knowledge


home.tapjoy.com/
home.tapjoy.com/info/
www.home.tapjoy.com

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Tapjoy Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Margaret CallsFeb 16, 2018

Ms. Margaret On Phone To Tapjoy Service
Hi I did not get my coins for avakin for castle clash for building the arena. I been emailing you guys for days and no replies for a outcome please help.

Reply
Customer care female
Ms. Pat CallsJan 14, 2018

Ms. Pat On Phone To Tapjoy Service
I am not getting my coins after doing the quizzes.

Reply
Customer care male
Mr. Jim CallsJan 08, 2018

I play Kill Shot Bravo and use Tapjoy offers to acquire gold credits for the game. Sometimes rewards are quick and are awarded as expected, but that’s about 40-50% if the time. Sometimes nothing happens. Sometimes when I contact them they say the award has been given, but I’ve nit received it. Now I’ve waited five days for a large award, but their online status site simply says ‘awaiting Customer Service action’. I will try to find a telephone number to call them. All in all it doesn’t seem to be a trustworthy business.

Reply
Customer care male
Mr. Edward E London CallsJul 18, 2017

Mr. Edward E London On Phone To Tapjoy Service
I Am writing for concern of all missing coins achieved from completed offers on walking dead (RTS) accountmobile strike head quarters six and ten, Twitter download and register Never received (final fantasy six citadel, Completed when I taped accept they never showed up on my coins.)I have tried sending in tickets, but never received help or coins. I am upset with fact I put in time and dedication for nothing. I enjoy playing my Game, but need my coins to help me proceed in upgrading. And furthering my building. Please reward my accomplishments.

Reply
Customer care male
Mr. Qaz CallsJan 08, 2018

Mr. Qaz On Phone To Tapjoy Service
My recent inquiries just says it was sent, it does not issue the case number anymore, and you do not get a additional email. They just sit there, I do not understand why.

Reply
Tapjoy Customer Service Care Phone Number 288386
Mr. Jose Bonito CallsJul 27, 2017

Mr. Jose Bonito On Phone To Tapjoy Service
After clicking on offers from my game "PBA Bowling" I found an offer I liked for 946 pins. I signed up for "Graze" a while ago and have never received the pins.

Tapjoy Phone Number Customer Care Service
Reply
Customer care male
Mr. Grant Evans CallsSep 04, 2016

Mr. Grant Evans On Phone To Tapjoy Service
I have downloaded your app and still can not track my gold I want this fixed as soon as possible as i spent money whilst it was double gold offer and legendary and event crates are on special i have already put complaints in with no success case number 03416481.

Reply
Customer care male
Mr. Duane Saavedra CallsAug 11, 2016

Tapjoy,
I have had several issues with NOT receiving chips after completing offers and although I have made multiple attempts to have this resolved all I ever get is the run around from the support system or some support member who never makes any effort to really help. The current situation is that ALL the ads I have issues with have been pulled from your "DH Texas Poker" Droiden game site. I would like a clear explanation as to why these ads have been pulled and you at Tapjoy do NOT enforce rules to protect those who play games coming from your company. Very dissatisfied with the service and position of Tapjoy,

Sincerely,
Duane Saavedra
805-712-4968.

Reply
Customer care female
Ms. DeWayne timch CallsAug 08, 2016

Ms. DeWayne timch On Phone To Tapjoy Service
Purchased deal dash, made a bid. No gold received. Sent email under "missing gold" .... Asked for screenshot of the app running and bid placed, sent that and no response or gold. Please fix this.

Reply
Customer care male
Mr. Ian james mcfadden CallsJul 07, 2016

Mr. Ian james mcfadden On Phone To Tapjoy Service
Hi,
I have contacted customer support about "missing gold" and provided screens hots as requested. I received no response back and the gold is still missing. My app is "killshot bravo" and I was supposed to get 921 gold for purchasing a godaddy domain for 2. 99 and also separately I purchased a webbuilder promotion which was supposed to add another 921 for a total of 1842 in gold. I have been happy with tap joy promotions as you can see by my account activity I take advantage of many gold promotions. I even attempted a second time today purchasing the godaddy domain name purchase hoping it would work and it didn't. Any help is appreciated, thanks.

Reply
Customer care male
Mr. Pamela Pucci CallsJun 13, 2016

Mr. Pamela Pucci On Phone To Tapjoy Service
I completed an offer for double diamonds at the end of May by placing an order at 1-800-Petmeds. I still have not received my diamonds. My ticket number is 01881705. I submitted all information requested and a few days later my case was closed, despite the fact that I never received my diamonds. Please reopen my case and put the diamonds into my Covet Fashion account.

Reply
Customer care male
Mr. Rehan CallsMay 29, 2016

Dear Tapjoy team. Sir i am unable to received gems in castle clash. I do not know why. I have mailed several time already. But you did not solve my problem. I am too much upset. Sir please solve my problem or tell me the way to solve this problem. I, ll thankful to you. I request you sir please solve my problem. With best wishes.

Reply
Customer care female
Ms. Gail White CallsMay 24, 2016

I was promised 56 tokens for taking the auto insurance survey Tapjoy only gave me one token they are liars and fraudsI want my tokens and will be reporting their asses.

Reply
Customer care female
Ms. Lisa CallsMay 22, 2016

Ms. Lisa On Phone To Tapjoy Service
Hello, I have been waiting for a reply by email since the 5th may, I am being ignored
I feel that your customer service is really bad
I have replied to the email three times and I have not had a reply. I am owed over 1000 bucks for my game
I done a purchase on one of your adds and nothing.

Reply
Customer care male
Mr. Anil CallsMay 18, 2016

Mr. Anil On Phone To Tapjoy Service
I completed an offer, but i did not get my rewards, contacted the support, but they do not reply to me.

Reply
Customer care female
Ms. Yan Guan CallsMay 13, 2016

Hello,

I am using Tapjoy app for voting The 52nd Baeksang Art Award. I had completed the mission and haven't been rewarded. I had sent through emails with those issues since 07/05/2016, there were only three of them been resolved. I completed a few mission with purchase payment however none of them been solved (case : 01361396). I need those point for voting urgently, can you let me know when this case will be solved, please? Thanks very much. Kind regards
Yan.

Reply
Customer care female
Ms. Jo CallsApr 13, 2016

Ms. Jo On Phone To Tapjoy Service
I am owed almost 3000 gold for kill shot bravo and the customer service is ignoring me. I am not happy about it and feel that if you have an offer available that you should honor it. By not honoring it it's false advertisement. Especially considering the fact that I spent a lot of money on these offers.

Reply
Tapjoy Customer Service Care Phone Number 252548
Mr. Anthony O'neill CallsJan 27, 2016

Mr. Anthony O'neill On Phone To Tapjoy Service
I am done trying to get this resolved no one will response to me and it has been eight days now i will contact my attorneys on this matter.

Reply
Customer care male
Mr. Michael Skwortz CallsSep 25, 2015

Mr. Michael Skwortz On Phone To Tapjoy Service
Wow after reading these complaints I'M not alone with your LACK OF CUSTOMER SERVICE you guys take forever to return an e-mail I'm complaining about rewards for free pearls in pirate bay. But you have people on here that have paid money for things and you still haven't giving them a reply. you guys SUCK I will be deleting my app and NEVER downloading another from TAP MISERY obviously this is some start up that has three or four employees that handle TAKING MONEY not CUSTOMER service? I HAVE A FEELING YOU'LL BE OUT OF BUSINESS SOON very disappointed I will also be posting this in the comments of Google play.

Reply
Customer care male
Mr. Brian Lucker CallsSep 09, 2015

I made a account in disney club movies so that i could get 1407 gold coins and i payed to sign up for it i did it twice and payed for it twice so i could have 2, 814 gold coins the money was taken off my card and i still have not gotten my gold coins iv already messaged the Tapjoy on my game for missing gold three times and nothing yet i am getting really upset i paid for something and i am not getting what i payed for i just want my gold that's all ok so please give me what i paid for.

Reply
Customer care female
Ms. Jacinta CallsJul 24, 2015

Ms. Jacinta On Phone To Tapjoy Service
I previously downloaded an app 'doctor 24/7' and had cancelled the free trial after that, however, I got my credit card bill and the subscription was charged to me at S$140. Could you look into the matter and I would like for the charge to be waived. Hear from you soon. Thanks.

Reply
Customer care female
Ms. Katy Spieker CallsJun 03, 2015

Ms. Katy Spieker On Phone To Tapjoy Service
NOW it won't even show up in my tracking of rewards. I need 181 Bucks from the Amora Coffee Trial - which has been over a month - that ID number is 12430923 (at least I think it is 181 considering now I cannot see it, so in my eyes means it has disappeared from your support)I also have not received a book club one for harlequin books that reward is 109 bucksStartMeeting - 120 bucksSeventeen Magazine - 72 bucksRoad Side Assistant - 120 bucks.

Reply
Customer care female
Ms. Katy Spieker CallsJun 03, 2015

Ms. Katy Spieker On Phone To Tapjoy Service
I would love to contact support on missing bucks, the only problem is I have been contacting support and have not received my Jurassic Park builder bucks on a reward from a month ago, much longer then five days as was promised. I have received the trial (the coffee) and still have not received the bucks. Your support team while some are helpful however some are NOT this is getting ridiculous.

Reply
Customer care female
Ms. Shawn Coleman CallsApr 03, 2015

Ms. Shawn Coleman On Phone To Tapjoy Service
I have sent in request for my Looney tunes bucks i did offers that i didn't receive my bucks for reported it even the videos you watch for just one Looney buck says incomplete. No one is doing anything bout this then you say email it in no one is doing there job your game has a lot of malfunctions that no one is trying to fix. Even in the play store where you rate the game every one gives one star. Yall services are very bad even the games. Yall are false advertising and bad customers service. I want to know when am i going to get my Looney tunes bucks for completing yall offers. Will still do more research to see where i can report yall and lut in complainants for business like yalls. Since no one can help me. And yall not fixing the problem.

Reply
Customer care male
Mr. Thomas Gray CallsMar 25, 2015

Mr. Thomas Gray On Phone To Tapjoy Service
Call hangs up after two rings. Phone number does not work. Online help is too slow. Does not pay out promised rewards. Tells something is free when it is actually not.

Reply
Customer care female
Ms. Roslyn CallsJan 23, 2015

Ms. Roslyn On Phone To Tapjoy Service
When you call this number it directs you to contact customer service via the website, no operator is available,, but they answered the line when I selected the sales department, all they can do submit request for customer service contact via email. This company is a scam.

Reply
Customer care male
Mr. Anthony Smith CallsJan 12, 2015

Mr. Anthony Smith On Phone To Tapjoy Service
I have been having issues regarding missing currency and wish for this to be solved, I have downloaded multiple games and run them also subscribed to multiple websites such as now TV and received no rewards could you help me with this problem thank you.

Reply
Customer care male
Mr. Waylon Boston CallsDec 23, 2014

Mr. Waylon Boston On Phone To Tapjoy Service
It wont let me have my coins from Avalon life and i was wanting to know why will someone call me at 19286445877 thank you.

Reply
Customer care male
Mr. Alan Ardey CallsDec 09, 2014

Mr. Alan Ardey On Phone To Tapjoy Service
Purchased three different transactions from Pro Flowers for the Star Wars Game. Each transaction with 1560 credits. This was done prior to Thanksgiving 2014. After waiting several weeks a sent an email contains all three confirmation numbers for proof and was assured that someone will work on it and that was back on December four, 2014 and yet nothing has been done to credit me on ALL three separate transactions.

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Customer care male
Mr. Mikita CallsNov 21, 2014

Tapjoy apparently does not want their customers to contact them
For customer service I called the number and they said they do not take care of their customers over the phone only via email When you email someone they can ignore you And that's what they do.

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Customer care user complaints