Telkom Customer Service Phone Number

Phone Number of Telkom is +27-12-311-3911, +27-12-678-5580 .
Telkom SA SOC Limited is a publicly and as well as state-owned corporation that deals in telecommunication services. Telkom was founded in the year 1991 and also the first telecommunication company is the Republic of South Africa. The slogan of the company is "Tomorrow starts today". The share flow in the Johannesburg Stock Exchange Limited under the
"TKG" name.

Telkom Products and Services

Telkom company that provides a complete range of telecommunication services and products for home, business, Mobile and wholesale.On the other hand, it also offers data hosting and managed services. For example, internet & broadband, landline & calling plans, equipment & devices, convergence packages, telecommunication solutions, Mobile, Fixed, Data Centre Operations, ICT and many others.

Telkom Business Operations

The company provides its services in around 38 countries across the African continent. Telkom is the largest and foremost provider of telecommunication services in the country. The company is subscribed to over 500,000 customers in the country which makes it one of the leading broadband service providers.

Telkom Business Divisions

Telkom SA SOC Limited is composed of numerous South African local subsidiaries such as Trudon and Swiftnet, trading as Fastnet. Together with its business arms company employs 19,197 employees in the year 2014.

Telkom Awards

Telkom has won the numerous awards and recognitions in the field of telecommunication industry including SA’s best broadband operator, Telkom top in ICT sector for 2014, Telkom wins 2014 Sunday Times CSI Award, Mobile team is the best Service Management Team of 2014, Top Employer certification awarded in 2013 and most vital Cybernest IT service management earns global certification.

Telkom Headquarters Address:

Telkom is headquartered at Telkom Towers North 152 Proes Street, Pretoria, Gauteng, South Africa.

Telkom Contact Number:

for general queries, complaints or requests about company's products and services.

Telkom Website:, an official website of Telkom that provides digital access to company's profile, products and services.

Telkom Social Media Links:

Telkom is also available on various social networks such as Facebook, Twitter, Yellowpages, LinkedIn, and YouTube.

Telkom Facebook Link:

Telkom Twitter Link:

Telkom YouTube Channel Page Link:

Telkom LinkedIn Page Link:

Telkom Yellowpages Link:

Telkom Address

The address of Telkom is Telkom Towers North 152 Proes Street, Pretoria, Gauteng, South Africa.

Telkom Website

The Website of Telkom is

Telkom Customer Support Service Phone Number

The customer support phone number of Telkom is +27-12-311-3911, +27-12-678-5580 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Telkom Service Center and Telkom customer service phone number is given below. The helpline of Telkom customer service phone number may or may not be toll free.

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Telkom Phone Number Customer Service

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Telkom Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Nandipha Nzimande CallsOct 25, 2022

Ms. Nandipha Nzimande On Phone To Telkom Service
Good morning campany manager I have problem you still deducting my money from my account and my contract was finished last year and I do not have that number anymore may you please cancel my contract eft number is 5051002001128.

Customer care female
Ms. Thuli CallsJul 06, 2022

Ms. Thuli On Phone To Telkom Service
Morning Please debit your contract money on the day we aggred on please which is the 30th of every month I beg

Customer care female
Ms. Sdudla CallsApr 03, 2018

Ms. Sdudla On Phone To Telkom Service
Hi please help my cellphone number is 081 519 1650 is not connection to network it written emergency calls only.

Customer care male
Mr. Corrie Gouws CallsMar 28, 2018

Mr. Corrie Gouws On Phone To Telkom Service
Whats wrong with my broadband connection? If not corrected within 24hrs, will consider this contract as terminated. My ID 6110185057081.

Customer care male
Mr. Ian Milln CallsMar 12, 2018

Mr. Ian Milln On Phone To Telkom Service
I am unable to contact you on your customer service line. Please indicate when my ADSL line will be installed in Eldoraigne. O/N 1910643144. Thanks.

Customer care female
Ms. Jenny Roos CallsOct 30, 2017

Good day, I need assistance with setting up my Telkom email account on my Android phone please. My mobile number is 0824906153. My service provider is Vodacom. I cannot get through to any of the customer service numbers given on Telkom's website

Kind regards.

Customer care female
Ms. Valerie Twigg CallsJun 23, 2018

Ms. Valerie Twigg On Phone To Telkom Service
Good day to you

Please mail the latest statement for payment. Thank you
V. Twigg.

Customer care male
Mr. Linus CallsJun 21, 2018

i have a problem with my Telkom line it gives a message that says CHECK PHONE LINE.

Customer care male
Mr. Mr. F. J. Van Der Vyver CallsMay 03, 2017

As a Telkom pensioner I am totally appalled and disgusted with the service I am receiving from Telkom since 2014 to date. I was only told there was something with my WI Fi order which was placed on Aril 18. No calls, communication, correspondence, e-mails and reference was given to me. What an embarrassment it is for me to tell people that I used to work for Telkom. It is a bloody damn disgrace. I still have no joy with my order and yet I obtained the information they required. Talk is cheap and money buys the whisky. Too many chiefs, but no Indians. I can be contacted on 083 689-0896.

Customer care male
Mr. Esaele Johane Stungoana CallsJun 11, 2018

Good day

I have since been to Telkom branch in Vanderbijlpark, Vaal Mall regarding the landline 016 371 1802, cable theft after receiving a letter from Telkom about changing from the current system (landline) to mobile or pay-as-you-go, I didn't receive any feedback and that was on 23/12/2017, I went back on the 31/03/2018 to the same branch, but haven't been helped as yet. My Dad is bed ridden ill as we speak and I battle to communicate with the family to check on his progress and I might as well loose this number. I am working in Mpumalanga, Secunda, all the effort I make to go home and make a turn at Telkom branch in VAAL, but not getting any feedback it pains me a lot, especially when I feel ignored. Regards
EJ STUNGOANA (073 582 4003 / 082 554 2467).

Customer care female
Ms. A Kanhai CallsMay 11, 2018

Ms. A Kanhai On Phone To Telkom Service
Please call me Urgently

Customer care female
Ms. 08155472877 CallsMay 08, 2018

Ms. 08155472877 On Phone To Telkom Service
Good day,
Can someone in accounts department please help me sort out my account. After several call since the beginning of March plus numorous emails my account is still being billed for data i bought cash and my account incorrectly being debited. Kind Regards
Adri Joubert

Customer care female
Ms. Nomsa CallsJan 08, 2018

Ms. Nomsa On Phone To Telkom Service
Still waiting as from the 28th till today
but you can debit my account and you do not care if i have received the cell phone or not. Can i have my money back to my account and cancel the contract.

Customer care female
Ms. Kedisaletse Angelina Msimango CallsAug 22, 2018

0119755170 - Have reported this line last month to be moved from nine Rigger Road, Cresslawn to Lemonwood Unit 46, Dawn Park, and was told that due to the distance was advised to cancel the current line get a wireless phone, of which I did request cancelling. Last week when i checked the phone was still active and requested again to be disconnected. Then went to Telkom Alberton to get a wireless phone and was told that they out of stock and was promised that as soon as they available will be informed. Still waiting for the call while my contract is being utilized at number nine Rigger Road. Your urgent intervention is appreciated.

Customer care female
Ms. Pamela J Gey Van Pittius CallsAug 15, 2017

To whom it may concern
ACCOUNT 335631391
The other day I received a message from my bank about my Telkom account, but I did not worry because I knew about It. Noticed later tha my surname is spelt incorrectly and that is causing a dispute.

Customer care female
Ms. Xolisile CallsDec 12, 2017

Ms. Xolisile On Phone To Telkom Service
Morning, I placed an order online for a wifi-router for November deal 99. This is the third week i still have not receive it. I was told 5-6 working days, Was my order processed?
My ID no 6904300356083
If yes when can i receive it?.

Customer care male
Mr. Michael Cumming CallsDec 12, 2017

This is absolutely shocking. I have been waiting six weeks now to have my line moved. Each time there is a different excuse. I need my line moved by Friday or i will cancel my contract. The people at Telkom are incompetent and just do not seem to give a shit about us your customers. I hope this email gets some one to contact me alternatively if no one does it just proves my point that Telkom does not care.

Customer care female
Ms. Maryna Tait CallsJul 27, 2018

Ms. Maryna Tait On Phone To Telkom Service
Please help. Landline 0118655711. I applied for the pensioner discount in May at Alberton City shop and supplied all documentation to Eugene. Nothing has been done.

Customer care male
Mr. Prince Kgoputso Moroamohube CallsJul 04, 2017

Good Day

kindly be informed that, i am having a two year contract with you in repect of two Telkom simcards for data and 3000 minutes for which i receive same on monthly basis. Please note that you debited R315. 81 instead of R99. 00 only on the last day of the previous month. With my humble request please reverse what is due to me and take your R99 only. My name is Prince Kgoputso Moroamohube

identity number:890527 5908 097

cell number 0826341468

urgently waiting to hear from you.

Customer care user complaints