Terravision Customer Service Phone Number

Phone Number of Terravision is +39-06-97-610632 .
The Terravision Group is one of the leading Italian companies based in Rome, Italy and deals in airport transfer services consisting premium Airlink services, shuttle buses, Railair, car rental, car park transfer, off airport services, terminal transfer, air-side transfers and private hire services. The company mainly operates between major airports of the Europe and their respective city centers. This company is ranked among one of the Pioneer companies in travel and tourism business. Terravision Group was originated with an objective to deliver simple and convenient airport transfer services at unbeaten rates around the Europe. The services of this company are accessible in the United Kingdom, Netherlands, Italy and Portugal, with a strong customer base of 3.5 million passengers.
Valuable Contact Number of Terravision for All General Inquiries
Phone: +39-06-97-610632
Supplementary Contact Number of Terravision
Phone: +44 207 6308100 (London Office)
Phone: + 39 06 97610632 (Rome Office)

About Terravision


  • Terravision Group is prestigious for its airplane terminal exchange administrations between Europe's fundamental air terminals and their separate city focuses.
  • The Group is likewise a key player in the tourism business, with business exercises running from its Las Letras flats in Madrid, its La Tenuta dell'Uccellina nation bequest in Tuscany, its scope of Tuscany Corner natural sustenances, Ease Car Parking and its Terracafè lounges.
  • Pioneer in the visitor transport area in Europe, Terravision Transfers has turned into a perspective for a great many travelers going with numerous European airlines.
  • To convey basic and advantageous airplane terminal exchange administrations at the right cost crosswise over Europe.
  • The main attribute of Terravision Group is that the Company imposes nu booking fee as well as passengers need not to pay extra charges for the Extra luggage.
  • Besides, the core objective of the Company is to benefits passengers to the larger possible manners at lower costs and to make their journey easier and comfortable.
  • The main destinations of Terravision Group comprises London, Liverpool, Manchester, Milan, Rome, Trapani, Palermo, Malta, Dolomites, and many others

Some other important Emails of Terravision Group are mentioned below:


claims@terravision.eu
helpdesk@terravision.eu.-e
mentionant@terravision.eu
groups@terravision.eu


Terravision Address


The address of Terravision is Via G. Antonelli, 50, Rome, RM-00197, Italy.

Terravision Email Address


The email address of Terravision is customerservices@terravision.eu.

Terravision Website


The Website of Terravision is www.terravision.eu.

Terravision contact person


The contact person of Terravision is na.

Terravision Customer Support Service Phone Number


The customer support phone number of Terravision is +39-06-97-610632 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Terravision Service Center and Terravision customer service phone number is given below. The helpline of Terravision customer service phone number may or may not be toll free.

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Terravision Phone Number Customer Service

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Terravision Source of Knowledge


www.terravision.eu/about.html
www.terravision.eu/terravision-affiliates.html
www.terravision.eu/contact.html
www.terravision.eu

Your Complaint, Suggestion, Complication, Review To Terravision

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Terravision Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Dana Deniza Popa CallsFeb 16, 2018

Ms. Dana Deniza Popa On Phone To Terravision Service
My Name is Dana Deniza Popa . I buy tickets from Luton to Victoria for the 25. 02. 2018 and back from Victoria station to Luton airport on the 28. 02. 2018. We ca not travel, my husband is in hospital with cancer and I do not now how long. Please, if it is possible to have my refound for the bus Ticket. My booking reservation is TRVBUS00006742593. Passengers IDs 149402, 149403 and return 149404, 149405. Thank you
Best regards.

Reply
Customer care female
Ms. Valerie Young CallsSep 19, 2016

Ms. Valerie Young On Phone To Terravision Service
Ticket no TRVBUS00005747948 FOR TRANSFER FROM TERMINI ROME TO CIAMPINO AIRPORT AT 7=25 am. WE SHOWED THE TICKET TO YOUR STAFF AND ASKED IF IT WAS CORRECT BUS FOR OUR AIRPORT, AS WE NEW TWO BUSES WERE DUE ONE GOING TO FLUMICINO. YOUR EMPLOYEE SAID YES YES AND TOLD MY HUSBAND TO PUT CASES ON AND FOR US TO GET ON THE BUS. IT WAS NOT THE CORRECT BUS, WE REALIZED AS WE DID NOT RECOGNISE THE MOTORWAY THE BUS WENT ON. WE COMPLAINED TO DRIVER AND HE TOKK US TO ANOTHER MEMBER OF STAFF AT FLUMICINO. SHE JUST SAID YOU HAD BETTER TAKE TAXI, AS OTHERWISE WE WOULD MISS OUR FLIGHT. AS YOU WILL KNOW A TAXI COSTS 50 EURO'S, WE WOULD LIKE THIS RE FUNDED TO US AS IT WAS NOT OUR FAULT. IT WAS YOUR COMPANY AT FAULT. WE SHOULD HAVE KNOWN NOT TO TRUST YEN THOUGH WE HAD BEEN HALF AN HOUR EARLY FOR ITOU AS WHEN WE ARRIVED ON THE MONDAY, YOUR BUS NEVER TURNED UP EVEN THOUGH WE HAD ARRIVED 30 MINUTES EARLIER FOR IT.

Reply
Customer care female
Ms. Tamara CallsMay 05, 2016

Hi,

My name is Tamara Petrovic. Like some other people I've bought my ticket to Stansted airport for 05. 05. 2016. At 2. 40am not knowing that that coach will never come. Not to mention I almost lost my flight because I was waiting over an hour hoping like the rest of the people on the stop that the bus was just deleted for some reason, but will come. Luckily, I booked my ticket with national express last minute and glad I done it. There was no sigh or post saying that Terravision doesn't go to Stansted airport any more. Shame on you. It's so irresponsible and I could have lost my flight. I want my full refund for the ticket cause you should not sell those tickets in first place. No warning, no notihing. Like everything is normal. Some people could not afford to loose their flight. Thank you. Kind regards,

Tamara .

Reply
Customer care male
Mr. Graeme Quinn-smith CallsMar 20, 2016

I have been attempting to purchase my airport transfers from London Victoria to Stansted to depart at 3:30am tomorrow morning and for the last several hours the website has not been functioning. It will not permit me to login with the password that I remembered, and when clicking on "forgot my password" I got an onscreen message saying that I will receive a link via email. That was approximately three hours ago and still no email received. When re-requesting that link, I receive an onscreen message saying that the request had already been made within 24 hours. Still no result. I then found the phone number for Terravision in London and the phone rang out after around eight minutes of ringing. My number is 07720 54 12 87 and my name is Graeme Quinn-smith
email: graemequinnsmith@yahoo. Co. Uk.

Reply
Customer care female
Ms. Royer CallsFeb 23, 2016

I bought a ticket for Stanted-london, for the 14 fébruary at 18h30, but there is no bus at the airport. I went in a agence Terravision, but they do not want to do anything. I paid 12 pounds for two.

Reply
Customer care female
Ms. Nina Bilkina CallsJan 24, 2016

Ms. Nina Bilkina On Phone To Terravision Service
Hi there,
On Friday - 15. 01. 2016. I had a booked bus ticket for 4. 50am and the bus left 12 min late. Once we left i asked the bus driver "would we be at the right time 6. 08am /as the schedule supplied/ at Stansted airport?"He answered that the bus would stop on a different point and than by shuttle bus we would be transferred to the airport. Obviously we were already too late, so i got a taxi from Liverpool stations where the bus stopped to collect more passengers and i was exactly at 6. 08am - the original time of the buss arriving. I want to have my refund for the bus ticket - £6 and taxi charge-£53. 15
I have the all prove in paper.

Reply
Customer care male
Mr. Oreste Signore CallsOct 14, 2015

Mr. Oreste Signore On Phone To Terravision Service
The bus from Pisa to Florence airport was canceled with vary short notice. I had to find other ways for my journey. I asked immediately for refund. Refund order 2812988 still pending since 2nd May I was asked on 23rd June to send additional documentation. Done. No news since then. No answer to several mails Customer care phone in Rome is a fake number. Very very disappointed. I think the issue should be made as public as possible. I will do my best to disseminate. Present ticket ID is: 43820.

Reply
Customer care female
Ms. Gill Sandland CallsOct 13, 2015

Ms. Gill Sandland On Phone To Terravision Service
We booked the 7. 30pm coach from Stansted to Victoria on 5th October, but unfortunately we missed this one and waited for another which eventually turned up at 8. 15pm, but it was a replacement coach and driver. We had traveled about an hour when the driver tried to phone head office with no reply he kept trying when a lady came up to him saying he was way off course by some 40 minutes and she tried to direct him meanwhile head office decided to reply to his call; He asked if they were tracking him and if so why hadnt they responded to the obvious predicament;Eventually we got to Victoria, but too late for our next connexion so ended up staying at a hotel, the driver obviously did not know the way and said he is not allowed to use GPS so where was the guy at headquarters to keep us on track?.

Reply
Customer care female
Ms. Mary Grufferty CallsAug 20, 2015

Ms. Mary Grufferty On Phone To Terravision Service
Ticket Number = TRVBUS00004567303I and my daughter were booked on the 7. 45 bus from Florence to Pisa on Saturday August 1. This bus was then cancelled at 20. ten the night before. Please see below the email I received from Terra vision in Pisa. I was on my holidays I had not see this email so I was waiting at the bus stop the following morning. I had to take another bus which cost me 15 euros as I was afraid I would miss my flight in Pisa. This Kind of customer service is completely unacceptable. Traveling is stressful at the best of times and I could have done with out this cancellation. It is very inconsiderate to your customers. I am very disappointed with Tera vision. I have traveled with this company before in London. I was always very happy with the service. I am surprised by this lack of professionalism. Please refund me the cost of the bus which I did take as a result of your cancellation 15 euros Mary Grufferty .

Reply
Customer care female
Ms. Zoxoy CallsJul 28, 2015

Ms. Zoxoy On Phone To Terravision Service
I have booked a ticket from Stansted to London Victoria the ticket has been booked twice and paid for twice. it is order no 3019346 and order no 3019361 i only want one order please rectify this for me thank you.

Reply
Customer care male
Mr. Viveca Hanson CallsJun 22, 2015

Mr. Viveca Hanson On Phone To Terravision Service
I have sent you an email as you cancelled both buses that I had booked to go from Pisa airport to Florence and return (tickets for two people). Kindly acknowledge, action and reply back to my email and send me refund for your cancelled buses. We had to buy tickets for other bus companiesBooking Numbers : TRVBUS00004418663 and TRVBUS00004418664 - 17 June 2015 you cancelled the 12. 35 bus and 19 June you cancelled both the 2pm and 2. 30pm buses. Please send me refund.

Reply
Customer care female
Ms. Cyrelle Pogrund CallsFeb 25, 2015

Ms. Cyrelle Pogrund On Phone To Terravision Service
I am trying to pay for two bus tickets I've ordered,, but your system keeps telling me 'server Error do not try the transaction, make a new order' This is most infuriating. How are you going to fix it? I need to pay for these tickets.Please treat as urgent.Thank you.

Reply
Customer care female
Ms. Berta Garcia Parra CallsOct 28, 2014

Ms. Berta Garcia Parra On Phone To Terravision Service
Good Morning, My name is Berta, I am writing concerning to my reservation. I bought online two ticket for go to the airport Ciampino (Roma) a the train station Termini ( in Roma), because i had to got a train to go a Naplés. I had calcuted exactly the time I needed to arrive a Termini station, but the Auto bus that i had booked with yours was anulated and i didn't enough time to waiting for the next auto bus from Ciampino to Termini, because i lost the train to Naplés. I have to bought others tickets with another company in order numbert to lost the train to Naplés. So why couldn't use yours tickets? The person in charge of the revision the tickets told me, i can refund my money. The information of my book NUMBER TRVCIA00003580192. MY NAME is Berta García, two tickets, prize eight euros. If you need more information do not hesitate in put in contact with me. My telephone number is 679967647. Faithfully. Berta.

Reply
Customer care user complaints