Walmart Family Mobile Customer Service Phone Number

Phone Number of Walmart Family Mobile is +1-800-925-6278 / 1-877-440-9758 / 1-877-428-9020 .
Walmart Family Mobile is a cell phone service offered by the worldwide chain of shopping Malls (Walmart) via the T Mobile cellular network. The company operates large discount department stores across the world with the partnership of local companies. Walmart is third largest corporation in the world in Fortune Global 500 list. The company provides the employment to more than two million people. Founded in 1962, is family owned odd dealer in the world. Walton family managed the whole valuable company and has 48% share in it. The corporate head office is located in Bentonville, Arkansas, United States. The company has more than 8,500 stores nearly in 15 nations having 55 names.
Essential Contact Number for General Inquiries of Walmart Family Mobile
Phone Number: +1-800-925-6278
Important Contact Number for General Support Walmart Family Mobile
Phone Number: 1-877-440-9758
Additional Toll Free Contact Number for TTY Users or Know About Products
Phone Number: 1-877-428-9020

Walmart Family Mobile Brands


Walmart offers wide range of mobile brands including T-Mobile, Walmart Family Mobile, Sparq, Nokia, LG, Alcatel and Samsung. The company offers mobile phone that ranges from minimum $10 to maximum $750. Walmart mobile phones includes Walmart Family Mobile Galaxy S III, Alcatel, Samsung Galaxy S738 C, Nokia Lumia 635, Samsung T199, LG Optimus L90 and Concord Smartphone.

Walmart Company Profile


Walmart is one of the largest retail corporation located in the United States. The company is publicly traded listed on New York Stock Exchange and has annual revenue of more than $480 billion according to the year2013. The corporation provides services through various warehouse stores and discount department stores. Walmart was established in the year 1962 and has corporate head office in Bentonville, Arkansas, United States. The company has more than 12,000 stores, approximately 50 brand names in nearly 25 countries. Walmart operates various divisions including Walmart International, Walmart Express Vudu, Entertainment, Sam’s Club, Walmart Globe ecommerce and Walmart Stores. The company offers services included footwear, apparel, hyper market, cash, discount stores, supermarket and e-commerce.
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Walmart Family Mobile Address


The address of Walmart Family Mobile is 850 Cherry Avenue, San Bruno, California 94066, United States.

Walmart Family Mobile Website


The Website of Walmart Family Mobile is www.walmart.com.

Walmart Family Mobile Customer Support Service Phone Number


The customer support phone number of Walmart Family Mobile is +1-800-925-6278 / 1-877-440-9758 / 1-877-428-9020 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Walmart Family Mobile Service Center and Walmart Family Mobile customer service phone number is given below. The helpline of Walmart Family Mobile customer service phone number may or may not be toll free.

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Walmart Family Mobile Phone Number Customer Service

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Walmart Family Mobile Source of Knowledge


en.wikipedia.org/wiki/walmart
www.walmart.com/browse/cell-phones/family-mobile-phones-starter-kits/1105910_1076544_1079144
www.walmart.com

Your Complaint, Suggestion, Complication, Review To Walmart Family Mobile

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Walmart Family Mobile Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. P J Fleming CallsJun 29, 2017

Ms. P J Fleming On Phone To Walmart Family Mobile Service
I have received two statements from Family Mobile and my concern is that this account is not active and cancelled so I will never receive another statement. Phone 608-515-0385 acct 957847597 and IMEI 351722080977121. Not able to get a positive response from telephone conversations with your customer service staff. Just wanting to make sure account is closed and no further communication will exist, .

Reply
Customer care female
Ms. Mary Green CallsJun 12, 2017

Ms. Mary Green On Phone To Walmart Family Mobile Service
Hi. My phone number is 832-496-2863. My number was active at 11:09 am today. People call my cell phone and can not get though. Please tell me Why?

Thank You

Mary Green (email dogpigreen@gmail.com).

Reply
Customer care male
Mr. Herb CallsMay 12, 2017

Mr. Herb On Phone To Walmart Family Mobile Service
After enjoying two years and two accounts/lines. I tried to add a second number onto one of the accounts and it's been a nightmare since. Wrong names on caller ID, can not confirm my bill despite knowing I must be in grace. I've tried the store twice and the 877-440-9758 phone number folks were hateful and not effective. Herb 508-583-5525.

Reply
Customer care male
Mr. Trent Mcbride CallsMay 04, 2017

Mr. Trent Mcbride On Phone To Walmart Family Mobile Service
I bought a new phone last night. I activated it, but having trouble cancelling previous line. I called toll-free numbers, but got same automated system. It was no help whatsoever. I need to speak to someone. Previous number is 320-434-0863
Current number is 320-296-0492.

Reply
Customer care male
Mr. Eric Olsen CallsJun 03, 2018

Mr. Eric Olsen On Phone To Walmart Family Mobile Service
YOUR CUSTOMER SERVICE and SERVICE COVERAGE SUCKS Both of our phones (704-907-4609 and 704-907-4862) are having the exact same issues of NO SERVICE (not even emergency calls) and we were told you do not know what the problem is and suggested to buy new phones again, that is RIDICULOUS I have made 7, YES 7, calls to customer service of which one of those calls I sat on hold for 1hr 49min, INSANE Our time is valuable as well and that does not seem to matter to anyone I've spoken to. We're paying for service that we do have I WANT A PHONE CALL BACK (if you can get our phones to work).

Reply
Customer care male
Mr. Edward Monson CallsAug 17, 2017

Mr. Edward Monson On Phone To Walmart Family Mobile Service
I just received a text saying that I have paid through 6-1-17 and I needed to renew my account. So I paid and the recording said I was paid through 10-1-17. What is going on?.

Reply
Customer care male
Mr. Charles Bonner CallsAug 10, 2017

Mr. Charles Bonner On Phone To Walmart Family Mobile Service
I PAID MY PHONE BILL IN STORE 0764 IN BESSEMER ALABAMA. AND THEY STILL CUT IT OFF.

Reply
Customer care male
Mr. Derick Tripp CallsApr 28, 2018

Mr. Derick Tripp On Phone To Walmart Family Mobile Service
I paid my phone bill at Walmart in Indian Trail, NC and they did not post my payment. When I called, I was told to go back to the Walmart to get a refund. Upon arriving at Walmart, I realized I left my receipt in my girlfriends car. She took a picture of the receipt and sent it to my phone. The customer service rep would NOT accept the receipt. Although she could read all the important information, the transaction number, the store number and even the managers name. She would not accept it. Even if she did not want to provide me with a refund, she could have at least tried to see why the payment did not go through (When I paid CASH).

Reply
Customer care male
Mr. Waiting Mugobogobo CallsApr 22, 2018

Mr. Waiting Mugobogobo On Phone To Walmart Family Mobile Service
My phone has just frozen, not responding to button request. Mobile 9166403185.

Reply
Customer care female
Ms. Kennetta Brown CallsAug 04, 2017

Walmart Family Mobile deactivated my SIM card and was not notified by customer service. And now my phone is off. I need my simcard reactivated as soon as possible. Or I will report to corporate.

Reply
Customer care female
Ms. Sandra Gunnarson CallsAug 07, 2018

Ms. Sandra Gunnarson On Phone To Walmart Family Mobile Service
This is Aug. 7, 2018. I have not been able to use my phone all day. This is the second time this has happened. The message on my phone says mobile service not available. Phone number is 815-494-6821.

Reply
Customer care female
Ms. Jeanne Nguyen CallsAug 03, 2018

Ms. Jeanne Nguyen On Phone To Walmart Family Mobile Service
I BOUGHT THE SERVICE PLAN FROM WALMART LAST YEAR, AND EVERYTHING IS GREAT UNTIL NOW, WHEN MY PHONE BROKE AND I NEED TO CHANGE PHONE. THE SIM CARD COULD NOT BE USED WITH THE NEW PHONE. WHEN I ASKED ONE OF THE STAFF AND THE ANSWER WAS I NEED TO PURCHASE A NEW SIM CARD BYOP IN ORDER FOR IT TO WORK. I WASN'T TOLD THAT WHEN I STARTED THE SERVICE. I DON'T WANT TO PAY FOR ANOTHER PACKAGE AGAIN. MY FAMILY HAS THREE PHONE AND IF WE NEED TO CHANGE PHONE WE WILL HAVE TO BUY three MORE SIM CARDS. THIS DOESN'T MAKE SENSE AT ALL. PLEASE, I NEED THE ISSUE RESOLVE ASAP.

Reply
Customer care male
Mr. Dana Loveless CallsJul 29, 2018

Mr. Dana Loveless On Phone To Walmart Family Mobile Service
My number is 4802739482, first I do not have an account with you people
and my debit card, was charged 32. 98, for a service I do not have. I want this corrected as soon as possible. Thank you.

Reply
Customer care male
Mr. Your friend Says Sep 27, 2019

Yes but yo you do have a walmart family mobile phone now as of august 19th 2019.

Reply
Customer care female
Ms. Emmaculate Tambi CallsJul 07, 2017

Ms. Emmaculate Tambi On Phone To Walmart Family Mobile Service
6514104209

Cant access my phone menu, no data on screen.

Reply
Customer care male
Mr. James Fentules CallsNov 13, 2017

Mr. James Fentules On Phone To Walmart Family Mobile Service
I can not reach customer service for a walmart family t-mobile phone.

Reply
Customer care male
Mr. Kristi CallsSep 01, 2018

Mr. Kristi On Phone To Walmart Family Mobile Service
My mobile number is (818) 917-4942. My husband and I both belong to Family Mobile. Both of our phones (Android V10 and VT4)only ring for every other call. I just bought my new Android V10) and didn't expect this problem. Please contact me by leaving a message on my cell phone as to when I can expect to get in touch with a customer representative.

Reply
Customer care female
Ms. Marilyn Jane Leach CallsJul 14, 2018

Ms. Marilyn Jane Leach On Phone To Walmart Family Mobile Service
Pls be more courteous with customers. Felt insulted by customer service rep who helped me get my voicemail up and running. Told me to stop talking so I could hear the prompts in voicemail and CONSTANTLY told me to press '1' to get into voicemail, but since I had v. Mail msgs backed up when I turned on the phone the v. Mail number showed up on the screen so I didn't need to press 1 Worse conversation I've had with customer service though glad my phone is working again been w/out phone service for three days for needed new SIM card too Usually they are more cordial when I need to call.

Reply
Customer care female
Ms. Beth CallsJun 21, 2016

Ms. Beth On Phone To Walmart Family Mobile Service
I have been trying for three hours to contact an actual person to help me transfer my number to a different phone and i cant not get anyone. I am about to just cancel the damn phones and find someone else. It seems to be impossible to find the answers i need, or to talk to a person and not a computer.

Reply
Walmart Family Mobile Customer Service Care Phone Number 255660
Mr. Robert Abbott CallsFeb 25, 2016

Mr. Robert Abbott On Phone To Walmart Family Mobile Service
I have left family mobile and have a balance on the old account, but no way to pay it. The notice tells me to call 1-877-760-8760 to pay by credit card, but without an active family mobile number I am stuck in a menu loop with no option to speak with an operator. You make it very difficult to pay the bill.

Reply
Walmart Family Mobile Customer Service Care Phone Number 236571
Ms. Marilyn Reyes CallsAug 27, 2015

Ms. Marilyn Reyes On Phone To Walmart Family Mobile Service
MY NAMES IS Marilyn Reyes and my phone number is 787-528-7942 and i have a family pack and my account number is 943561929 and their other two telephone number. Are 787-546-0117 and 787-628 8985 and i now that the reconnect the telephones is $5. 00 and for unit not $20. 00 dollar for unit i need your help to this complaint a need you attention for this .

Reply
Walmart Family Mobile Customer Service Care Phone Number 231435
Ms. Kayla Anchecta CallsJul 01, 2015

I am dead set on unveiling the pure injustice of Walmart Family Mobile they picked the wrong woman to scam on. Anyone who has been overcharged or or cheated especially charged for a line you didn't use please contact me

Reply
Customer care female
Ms. Sherry Stratton CallsApr 01, 2015

Ms. Sherry Stratton On Phone To Walmart Family Mobile Service
I haven't been able to get on the my family mobile site to view my activity for weeks now. When will this site problem be resolved? It let's me log in, but says information unavailable.

Reply
Customer care female
Ms. Pk Mccabe CallsMar 31, 2015

Gee, thanks for crippling me due to your incompetency. I understand why you have no live customer support, opting instead for useless automation. Walmart Family Mobile is uber ridiculous. After a week of talking with NINE yes NINE people who could not speak English well enough to pronounce my name properly, each and every one of those people assured me that my bill was paid, which it was not, thanks to their stupidity. The outcome? No phone for over ten days. But why should you compensate me for your mistake? The company is always right, yes? A Family Mobile experience is an absolute horror. If anyone has the courage to respond to me, I would like to speak personally with someone in a managerial position who has a clue about their business. I will leave you with this comment:Your customer service is obscene, your outsourcing reps from god-knows-where are liars and possibly thieves. Shame on you. ;.

Reply
Customer care male
Mr. Douglas Waller CallsMar 01, 2015

Mr. Douglas Waller On Phone To Walmart Family Mobile Service
I just paid my phone bill and my Internet is acting stupid.

Reply
Customer care female
Ms. Kiumarys vakencia CallsFeb 09, 2015

Ms. Kiumarys vakencia On Phone To Walmart Family Mobile Service
I'm tired of dealing with the sane people for almost a wear.

Reply
Customer care male
Mr. Mr. Joe CallsFeb 05, 2015

Mr. Mr. Joe On Phone To Walmart Family Mobile Service
I was charged $0. 22 extra after I paid my bill in full from Family Mobile. Customers are always right even if they are wrong. I thought the object of being in business was to try to make the customers happy or keep loyal paying customers. In the world today these business will kiss up to non paying customers and loyal paying customers can go straight to hell as for as they are concern. I was told I am free to go other places its my choice. The business care about the one that do not pay their bills. I am not mad at you Thank you Family Mobile for telling me where to go.

Reply
Customer care female
Ms. Lisa CallsJan 07, 2015

Ms. Lisa On Phone To Walmart Family Mobile Service
I got a family mobile phone at 34. 95 amonth. But was told to pay 41. 09 amonth. Why.

Reply
Customer care female
Ms. Rosa CallsDec 09, 2014

Ms. Rosa On Phone To Walmart Family Mobile Service
The Alcatel One Touch Evolve is the worst phone I have every had, I bought this phone at Walmart 2-22-14 and i have been having problem every sent the people in Walmart try to help me, but could not so i call 18774409788 this they gave me and know help. So I am closing my account as soon as i can get a ride to my Walmart store. A bad experience with this phone, I tell all my friend do not buy this phone.

Reply
Customer care male
Mr. Donald CallsDec 06, 2014

Mr. Donald On Phone To Walmart Family Mobile Service
I am not getting internet I called three times telling it fixed, but not same problem since two days ago.

thanks

Reply
Customer care female
Ms. Tishawn CallsOct 23, 2014

Ms. Tishawn On Phone To Walmart Family Mobile Service
For two months i have been waiting for a code to return my Alcatel cellphone, because it will no longer charge although its under warranty, and i had to down grade, because i could not afford to purchase the same kind.

Reply
Customer care male
Mr. Dois Wayne Cordell CallsSep 25, 2014

Mr. Dois Wayne Cordell On Phone To Walmart Family Mobile Service
The wal-mart associate cancelled my family mobile while i waited for an hour or better and now i am being billed from family mobile for services. I returned the phone before the grace period for returns ran out and had to purchase a new phone.

Reply
Customer care female
Ms. Karen Byrum CallsOct 31, 2013

Ms. Karen Byrum On Phone To Walmart Family Mobile Service
I have tried for two months to change my T Mobile plan. I was unable to talk to live customer service person. Today 10/31/13. I finally got through she finally understood I wanted to change my plan,she did. I told her the problems I was having and that she need to let someone no and she hung up on me. I am not a happy customer. You need to put a number you can actually talk to a real person, there is not a action on your menu on #611 or on # 1-877-4409-758. I like my T-Mobile phone, but being hung up on is not good service. Thank you for your time.

Reply
Customer care male
Mr. Michael Davis CallsOct 11, 2013

Mr. Michael Davis On Phone To Walmart Family Mobile Service
please review my acct i had a verizon wireless cellphone and tried family mobile the first day family mobile cellphone gave me problems i took the phone back within 24 hours and ask family mobile numbert to port my phone number from verizon wireless the lady at Wal-mart called it in she assured me that my cell phone wouldn't port over to family mobile. my verizon wireless cell phone was ported over to family mobile and verizon wireless closed my account and i lost my 54.00 that i had just put on my verizon wireless account due to family mobile porting my cellphone number which is 251-487-8870. my cell pone 251-487-8870 was ported today 10/10/13 back to verizon and i would like to have my 54.00 dollars replaced by family mobile because you family mobile ported my number in result i lost 54.00 and would like to be refunded Michael Davis 414 Baybridge Rd. Prichard Al 36610 and i could be reached at 251 487-8870 or 251 457-8022. re account number with family mobile 913259642 pin 4646

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Customer care female
Ms. Nigelle CallsSep 13, 2013

Ms. Nigelle On Phone To Walmart Family Mobile Service
I reported my phone lost I just finally bought another phone. The phone service had not been in use for the month and my phone is now suspended and it's only been actively working for nearly one week.

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Customer care male
Mr. Donald Ford CallsSep 08, 2013

Mr. Donald Ford On Phone To Walmart Family Mobile Service
My name is Donald Ford 864-517-0174 I had T-Mobile for less than two weeks and could not get a signal unless we were in town it would not work.I had to go outside in the hot heat and call to cancel.it would only come in here at home on the front porch.it took several calls hrs,and hrs with your people to even get my number back.After three of four days I finally got your co,to givve n=my number back,Today I received a bill for 24.47,This is ridiculious,I had the phone very little and had nothing, but trouble,It blows my mind that you would send me a bill and the service was no good to me.email is fdonald69@yahoo.com

Reply
Customer care male
Mr. Elisha Walton CallsSep 05, 2013

Mr. Elisha Walton On Phone To Walmart Family Mobile Service
I cancelled my service on July ten 2013,I paid my last bill on July 15 2013.Family Mobile wants to charge me $46.61,my service was up on July nine 2013,(419)973-0328 #890621802,my contract was over at that point family mobile billed me for July to August.

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Customer care female
Ms. Yvette Lanier CallsSep 04, 2013

Ms. Yvette Lanier On Phone To Walmart Family Mobile Service
I have phone service through this service and I am having problems sending text messages internationally. I paid $10 + tax on an Extra Pack Card and I still can not send messages internationally. I am very disappointed in this service; and it is very misleading to say that this service includes unlimited talk,text and web; when I can not send any text messages internationally. I paid a $10 payment for this extra pack service and it does not work. I am very upset and disappointed and feel that this phone service is a waste of time and money if I can not get what I paid for.

Reply
Customer care female
Ms. Angry Customer CallsSep 02, 2013

Ms. Angry Customer On Phone To Walmart Family Mobile Service
Wmart Family Mobile lowered rates a few months back, but did not update existing customers plans to reflect the change. They keep billing at the previous higher rate until the customers call in themselves and request the lower rate. When I finally did call and request the lower rate, they told me since my new billing cycle started two days ago that I have to wait an entire month to switch to the new rate and pay another whole month at the higher rate. Their customer service was rude and nasty and unapologetic. Even the supervisor. They had a thick accent hard to understand and sounded East Indian. When I asked which country I was calling to, the supvsor told me he could not tell me due to policy. Really? There's no such policy. He was making stuff up as he went along and unwilling to offer any credit to my account for the nxt month. Totally unacceptable. Will be switching companies and not paying the rest of my bill on purpose. Bye Wmart Family Mobile! Enjoy the grave you have dug for yourself.

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Customer care female
Ms. Maria Huffman CallsAug 31, 2013

Ms. Maria Huffman On Phone To Walmart Family Mobile Service
My phone was lost, I was given the impression that this was a pay as you go service, so I was not expecting a bill. I expected that the service would just be discontinued if payment wasn't made.

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Customer care female
Ms. Lisa CallsAug 20, 2013

Ms. Lisa On Phone To Walmart Family Mobile Service
Why I can not make phone calls? The message is 'Not register on Network'. I had this service for about a year and a half.

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Customer care male
Mr. Motee CallsAug 17, 2013

Mr. Motee On Phone To Walmart Family Mobile Service
My phone is not making any calls my internet is not working at all and my txt are not sending. I am very unsatisfied.

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Customer care male
Mr. SMITH CallsAug 15, 2013

Mr. SMITH On Phone To Walmart Family Mobile Service
I AM BEING CHARGED FOR A T MOBILE PHONE CONTRACT THAT HAS BEEN CANCELLED. I AM FILING A COMPLAINT WITH THE DISTRICT ATTORNEY

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Customer care female
Ms. Joycelyn CallsAug 09, 2013

Ms. Joycelyn On Phone To Walmart Family Mobile Service
My speakers on my phone quit working i can not hear when it rings i have to put it on vibrate i want it to ring the sound just quit

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Customer care male
Mr. Clay CallsAug 08, 2013

Mr. Clay On Phone To Walmart Family Mobile Service
This is clay Norris I went to Walmart three mo's ago to change my service from AT&T to t- mobile, the tmobile rep told me they did not have service in my area and she counld not port my number over to tmobile, so I stayed with AT&T, well three mo's ago I got a bill from Walmart family mobiles or approximate $171.00. Was told to call customer service, but when I call customer service I am prompted to enter my cell number and it does not reconize my number because I never had a number with tmobile, never stopped my service with T&t, never got a bill from t mobile please call me 270945511 clay.

Reply
Customer care female
Ms. yawn medows CallsAug 01, 2013

Ms. yawn medows On Phone To Walmart Family Mobile Service
My name. Is yawn meadows and I was told that I could do a partial payment on Monday the 5th that my phone would not be cut off .my phone was cut off the next day. The customer service is very bad they talk to you like you're slow . And talk down to you I ask for a manager on on June 29 th at 2230 pm I was left on hold for 30min no one every came so I call when I got home and still retardy service.my number is 6783084110 I would like to talk to some one in cooperate office

Reply
Customer care female
Ms. bernice CallsJul 29, 2013

Ms. bernice On Phone To Walmart Family Mobile Service
need to request refund of the second line that was not use the phone was a track phone with SIM card it did not work walmart took it back and i have call many time and e-mail to have the number taken off my plan please help

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Customer care female
Ms. kristy CallsJul 28, 2013

Ms. kristy On Phone To Walmart Family Mobile Service
I get absolutely no reception. I cant make any calls, receive any calls, make or receive any texts. I am so unhappy with this service I cant believe I wasted my money on it. Its a joke

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Customer care male
Mr. anthony pallatto CallsJul 26, 2013

Mr. anthony pallatto On Phone To Walmart Family Mobile Service
please revise bill, account # 823558574. we had 20 days of service from 5/15/13 to 6/4/13, and we were charged for 29 days. we had no service from sat.5/25/13 to wed 5/29/13. we spoke with several representatives and they could not restore our service, this went on for four days. we had no choice, but to purchase other phones.we were told repeatedly that the phone towers were down. please revise bill accordingly. please deduct four days from the bill of 85.82.when this is taken care of we will send you the appropriate amount.we have spoken with many representatives and sent several letters .

Reply
Customer care user complaints