Mr. Sandeep Singh On Phone To Aircel Srinagar Service
Sir i have recharged with 999 on two June 2016. Dd Aircel delivered me message which reproduced below. "Recharge with INR999 successful. Benefit: Unlimited Local/STD calls + 500Mb 2G/3G Data. Validity 28 days"
Now validity given me only 14 days
When i have recharged with 999 then validity is 28 days after that date Aircel company have reduced the validity time which is not appliacable on my offer because i have recharged berfore the validity is reduced by the Aircel company
My Aircel number is 9858725172
I have also complained the customer care and my complain number was 1-23580395481, but the customer care team does not support me
Aircel company cutomer care support is not supporting me they are blocking me to contact with the senior officers. Please help me sir i shall always to be thankful to you for this kind of act.
Hi sandeep singh, We hope that our team got in touch with you and shared all the requisite information. Warm regards, Aircel social media team.
Mr. Suneet On Phone To Aircel Srinagar Service
I recharge my phone number 9697410625 with rupees 399 and rupees 101 for 3g services, but after some time the speed goes down it looks i had opted 2g services as i am not able to check my emails. Kindly looks toward this matter also 198 is not aswering.
Dear mr. Suneet, Your main account balance less than rs. 10/-, please recharge
Mr. Umar On Phone To Aircel Srinagar Service
Good morning
Sir we are facing problem from yesterday with phone number 9697868891
Neither incoming call nor outgoing call is working.
Hi umar,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Signal bars:
Complete address:
Landmark:
Specific location/everywhere (indoor/outdoors):
Warm regards,
Aircel social care team.
Mr. Abdul Rashid On Phone To Aircel Srinagar Service
7298734370 Not working at all. Out going calls barred ? Why ?.
Dear mr. Abdul rashid, Your number barred due to document rejection. Kindly visit nearest aircel office with valid proof of identity
Hi mr. Abdul rashid, Thank you for reaching us at social care. We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Meanwhile please share your alternate number. Thanks and regards Customer service officer | social careteam Email us at aircelsocialmedia@aircel. Co. In.
Mr. Mohammad Moyeen On Phone To Aircel Srinagar Service
Sir, your company is really very badly involved in deducting balance without the knowledge of customer, and when i tried to talk to customer care support team they just shut me up without even making me clear what was my fault.
Dear Mr Mohammad Moyeen, We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day. Regards, Aircel online team, Email us at aircelsocialmedia@aircel. Co. In.
Dear Mr. Mohammad Moyeen, We are sorry for the experience you had. Please share your concern with your complaint number and contact details at aircelsocialmedia@aircel. Co. In to help you. Thanks and regards Customer service officer | social careteam Email us at aircelsocialmedia@aircel. Co. In.
Ms. Dr Roohi Rasool On Phone To Aircel Srinagar Service
I have been unnecessarily subscribed with news pack, shayari pack, comedy king pack etc. For the same more than 100 rupees has been deducted from my Aircel account. This is done without my knowledge and permission. Kindly refund back the money in my account and unsubscribe these packs. Thank you.
Hi dr roohi rasool. We are sorry for the experience you had. Please share your concern with your complaint number and contact details at aircelsocialmedia@aircel. Co. In to help you.
Mr. Farooq Ahmad Wani On Phone To Aircel Srinagar Service
Respected Sir, This is for your information that on 05. 03. 2015 at around 2. 45Pm I paid Rs. 500/= to my Postpaid Mobile No:7298005206, but till date I have not received any message on my mobile or through my mail. This transaction was routed through Internet Banking from J and K Bank. Please credit the same amount to my account as it has not been credited to my account so far. An early action in this matter is highly soliciated. With Regards, Farooq Ahmad Wani Postpaid Mobile NO:7298005206.
Hi Farooq. , Thank you for reaching us at social care. We have forwarded your complaint to the concerned department And we will get back to you shortly with further updates. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on This matter. We assure you a quick resolution and the best of services at all times. Thanks
Mr. Manish Kumar On Phone To Aircel Srinagar Service
Myself Manish Kumar and I am a central government employ serving at Srinagar. My Aircel no postpaid 9697035645 is somewhere misplaced in my home town bihar. I have informed to customer care to close my mentioned number. Now I have got the email bill for the month of DEC 14. Then again I have talked to customer care that Iam paying bill for this Dec 14. But close my no as I will not be able to use and pay the bill this month onwards. Now I, m stand posted out to other place. But the customer care center is telling that you have to visit centre at Srinagar. Kindly help me soon. My contact number is 9419977607. After this mail if no response it seems that no liability from my side carries in future.
Dear Manish Kumar As per our system records, your concern has been duly addressed. Hope the resolution offered meets Your satisfaction levels too. We would like to thank you again for reaching us at social care. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Thanks and regards Customer service officer | social care team Email us @aircelsocialmedia@aircel. Co. In.
Hi Manish Kumar
Thank you for reaching us at social care.
We have forwarded your request to the concerned department and we will get back to you shortly with further updates. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on This matter.
We assure you a quick resolution and the best of services at all times.
Thanks and regards
Customer service officer | social care team
Email us @aircelsocialmedia@aircel. Co. In.
Ms. Hafeeza Fayaz On Phone To Aircel Srinagar Service
There is no 3G service from last five days of air cell SIM no 9697382269 having six GB recharge pack of 697 dated:-09/12/2014 for dong gel device, as i am regular customer of this service met to this problem first time. I belong to area Habba kadal Srinager, please check the problem.Hafeeza Fayaz Habba Kadal Srinager.
Dear Hafeeza fayaz, There was some data restriction due to elections as per govt. Regulations. Now services are working fine,kindly check and confirm. Regards, Aircel.
Hi Hafeeza Fayaz, Thank you for reaching us at social care. We have forwarded your request the concerned department. And we will get back to you shortly with further updates. Kindly feel free to write to us at aircelsocialmedia@aircel. Co. In for any further assistance on This matter. We assure you a quick resolution and the best of services at all times. Thanks and regards Customer service officer | social care team Email us @aircelsocialmedia@aircel. Co. In.
Mr. Basharat On Phone To Aircel Srinagar Service
I have purchased a prepaid SIM on 29-9-2014 from a retailer in sriNagar. The card number is 89913705141178549430. The number is 7298820670. The service is not registered still (1-10-2014). Kindly look into the matter.
Mr. tanveer chishti On Phone To Aircel Srinagar Service
i am subcriber of your e-services the speed of my dongle is 7.2mbps as per my requirement so it is requested kindly d the need ful by enhancing the speed.
yours faithfully
7298004068
Ms. Sheema kachroo On Phone To Aircel Srinagar Service
Yesterday i have rechargedd my number 8803252767 with rupees 251 which is a unlimited plan of 2G, but my main balance is detecting everytime when i use net.I called customer care many times they did not help once.As a customer i am very much disappointed with this.And your customer care service not helpfull they are very rude to the customers.please look about my complaint.
Tayyib bashir On Phone To Aircel Srinagar Service
I am unable to use internet in bonpora batmaloo sriNagar since 25 March 2013 my numbers are 979654003 and 9858200939 .i called the customer care from the say they always gave me the excuses by making me to do some settings, but nothing got right and the problem still persues....and the also barred my customer care .if you people are not able to solve the problem i will move to consumer court and make the company to pay the losses which i am suffering since...so please have an eye on my problem .. Hope you will do favor..tayyib bashir.
Tanveer On Phone To Aircel Srinagar Service
I would like to bring it to your kind notice; I got my SIM card a week back.I went for the Aircel coz it provides me nice services outside Kashmir.anyways my SIM is not activated yet.I am cent percent confident that there is no lag from my documents.then why this delay.I am very much dissappointed.I would like to withdraw my documents and go for Airtel or Vodafone.same day I applied for the other service provider which is already activated.