Indian Railway Customer Care Phone Number

Phone Number of Indian Railway is +91-9717630982 / 139 / 1800-111-139 / +91-11-39340000 .
Indian Railways is the backbone of Indian transportation industry that dedicated to provide freight and passenger railway transportation services across the country. It is an Indian state owned railway association operated and managed by the Government of India. The railway association provides following types of services such as parcel carrier, parking lot operations, passenger railways, freight services, catering services, tourism services and many other related services. Indian Railways is generally abbreviated as IR. It is fully controlled by the Ministry of Railways. Currently, Indian Railways operates and oversees more than 11,000 trains per-day, in which approximately 7,000 passenger trains are running to connect all the parts of India. Today, It is one of the world's largest rail transportation industries that covers all the destinations of Indian states and villages.

Physical Address of Indian Railway


  • The customers can reach out the Physical Office of the Indian Railway on the below mentioned address or can dial the given numbers including as:
    Room No: 256/A,
    Rail Bhavan, Raisina Road,
    New Delhi, India
    Call: +91-9717630982 / 139 / 1800-111-139 / +91-11-39340000
  • Contact Number of Indian Railway President
    Phone Number: (759) 43401
  • Contact Number of Indian Railway Secretary General
    Phone Number: (759) 44480
  • Contact Number of Indian Railway Office Incharge
    Phone Number: (759) 43718


Contacts Numbers of GASAS of Indian Railway


The customers can use the below offered email addresses in order to get the info the traveling agencies of Indian Railway including as:
Agencies Email Addresses
M/s National Travel and Tourism nttmbd@gmail.com
M/s city East West Travels cewtrvl@hotmail.com
M/s S.D. Enterprises Ltd info@indianrail.co.uk
M/s Asra Orient asra-orient@t-online.de
Orient Paradise Tours & Travels Pvt. Ltd railwaysticket@kldugargroup.com / dugarnp@mos.com.np
Indian Airlines Ltd. dadabhai@batelco.com.bh
M/s.Sharjah National Travels & Tourist Agency Pvt. Ltd. andavu@sntta.ae


The journey of Indian Railways was originally began in the year of 1853. The first train of Indian Railways was operated from Bombay to Thane. Today, IR has 115,000 kilometers of total track over a route of 65,000 kilometers and approximately 7,500 stations. The corporate headquarters of Indian Railways is situated in New Delhi, India. It is also one of the world's largest employers with more than 1.4 million workers. It also provides several online information about trains schedules, passenger reservation enquiry, train berth availability, current booking availability and many other related services via its own website www.indianrail.gov.in. Additional Customer Care Numbers: +91-11-23389155, 23340000.
The customer care number of Indian Railway can be contacted from Indore, Ernakulam, Meerut, Chhattisgarh, Coimbatore, Cochin, Raipur, Gorakhpur, West Bengal, South Delhi, Noida, Rajkot, Shillong, Vadodara, Visakhapatnam, Uttar Pradesh, Vijayawada, Patna, Mangalore, Gwalior, West Delhi, Pondicherry, Amritsar, Gurgaon, Goa, East Delhi, Allahabad, Maharashtra, Bhubaneswar, Jamshedpur, Trivandrum, Lucknow, Delhi, Pune, Jharkhand, North Delhi, Faridabad, Goregaon, Jaipur, Bihar, Chennai, Varanasi, Mumbai, Kerala, Andhra Pradesh, Jalandhar, Himachal Pradesh, Kolkata, Hyderabad, Thane, Dehradun, Tamil Nadu, Ahmedabad, Agra, Madhya Pradesh, Bhopal, Nagpur, New Delhi, Mysore, Assam, Sangli, Navi Mumbai, Vellore, Kanpur, Punjab, Baroda, Ludhiana, Trichy, Karnataka, Salem, Patiala, Chandigarh, Surat, Rajasthan, Ranchi, Udaipur, Erode, Aurangabad, Orissa, Gujarat, Uttarakhand, Ghaziabad, Nasik, Jammu, Bangalore, Madurai India, etc.

Indian Railways Services


Traveling by Indian railway has its own remarkable feel to it travelers. It has more than 17 railway zones spread across the India. Indian Railways offers Passenger railways, freight services, Parcel carrier, Parking lot operations, Catering and Tourism Services and many other services. Indian Railway also provides computerized reservation facility on all its stations through which you can get a birth for your journey. Indian Railways is one of the nation's largest railway networks which covers nearly 29 states and 7 union territories of India. Apart from this, it also offers international rail transportation services to destinations in Pakistan, Nepal and Bangladesh. Indian Railways also operates coach and locomotive manufacturing facilities in the different parts of country. It also runs some special trains for tourists which is fully equipped with luxury facilities and these trains are Palace on Wheels, Royal Rajasthan on Wheels, Maharaja Express, Deccan Odyssey, The Golden Chariot and Mahaparinirvan Express.
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Indian Railway Address


The address of Indian Railway is Room No: 256/A, Rail Bhavan, Raisina Road, New Delhi, India.

Indian Railway Website


The Website of Indian Railway is www.indianrailways.gov.in.

Indian Railway Customer Support Service Phone Number


The customer support phone number of Indian Railway is +91-9717630982 / 139 / 1800-111-139 / +91-11-39340000 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Indian Railway Service Center and Indian Railway customer care number is given below. The helpline of Indian Railway customer care number may or may not be toll free.

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Indian Railway Phone Number Customer Service

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Indian Railway Source of Knowledge


www.indianrail.gov.in/international_tourist.html
www.indianrailways.gov.in/railwayboard/view_section.jsp?lang=0&id=0,7,332
www.indianrailways.gov.in

Your Complaint, Suggestion, Complication, Review To Indian Railway

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Indian Railway Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Mohanty CallsJan 30, 2019

Mr. Mohanty On Phone To Indian Railway Service
Bhubneswor to Bangalore kr puram bikes parcel charges how much rupees.

Reply
Customer care male
Mr. Ramdev Sharma CallsApr 08, 2018

Mr. Ramdev Sharma On Phone To Indian Railway Service
I was booking the tickets for my parents on 30-Mar-2018, but the transaction failed. The amount debited from my account was 1401. 80, but only 1390(on 31-Mar-2018) is refunded. Please refer the attached screen prints. From 31-Mar-2018 I am trying to reach customer care(011-39340000, 011-23340000), but no one lifts the phone, tried for more than an hour, but waste of time. Is this how customer care works? you give the number and do not bother to lift or call back. Secondly, Sent email on care@IRCTC. Co. In, no response, sent reminder, still no response. I do not understand if these guys really working or just sleeping in the office on public money?

KINDLY LOOK INTO IT AND REFUND MY REMAINING AMOUNT ASAP.

Reply
Customer care male
Mr. Vinod Awasthi CallsApr 30, 2017

Mr. Vinod Awasthi On Phone To Indian Railway Service
My P. R. R NO. 2004361820 booked on 6, April 2017 time 14:49 from ratlam. Jn. To Varansi in, but my parsal not delivered till date.

Reply
Customer care male
Mr. Shirish CallsSep 21, 2016

Mr. Shirish On Phone To Indian Railway Service
I not getting Phone no of Chandighar railway parcel number Please help.

Reply
Customer care male
Mr. Kapil Kumar CallsSep 21, 2016

Mr. Kapil Kumar On Phone To Indian Railway Service
Sir i pasal a bike from MRT to RBL in Nauchandi Express from meerut city station parsal number is 12922602MRTRBL on 18 September 2016. The bike was loaded by MRT staff, but not unloaded by RBL staff. Please help me to provide my bike from RBL staff.

Reply
Customer care male
Mr. Gaurav CallsSep 15, 2016

Mr. Gaurav On Phone To Indian Railway Service
My self Gaurav and i have booking my luggage of bikaner to etawah my booking date 10/09/2016, but i has enquiry in etawah railway station he said your luggage has missing so plzz help me
my booking 1pc cooler and washing machine.

Reply
Customer care male
Mr. Manoj Singhania CallsSep 08, 2016

Mr. Manoj Singhania On Phone To Indian Railway Service
Sir I booked one parsal Raipur to jharsuguda RR no 2002883608 date 3-8-2016, but not received today. No anything answering jharsuguda parsal office, so please enquiry my parsal. Manoj Singhania
09437254180
Jharsuguda.

Reply
Customer care male
Mr. Dhirendra Kr. Singh CallsSep 08, 2016

Mr. Dhirendra Kr. Singh On Phone To Indian Railway Service
Sir, mera Delhi to tataNagar ka 15 date 24. 8. 2016 parcel purosutam exp. Me booking tha are. R. No. 2003007724 hai tataNagar me 25. 8. 2026 ko 14 parcel unloding hua baki 1parcel nahi mil raha hai tataNagar me complain kiya hai pata nahi chal pa raha hai please ser bataya jai.

Reply
Customer care male
Mr. Zunaid Hasan CallsSep 03, 2016

Mr. Zunaid Hasan On Phone To Indian Railway Service
Worst service in my life. I Zunaid Hasan from Lucknow I had booked my Ignitor Bike on LT on 31 Aug 2016 from NDLS to LKO. PRR number 3000-270410. Bike no UP16 AY 2130. And no body has loaded my bike from there and even did not receive any massage yet. Everyday am going to Lucknow railway station and asking for the same and also register a complaint. No one is serious about railway services and we are facing problems in our city. Please do the needful ASAP. Waiting for the best.

Reply
Customer care male
Mr. Shakti Singh CallsAug 29, 2016

Mr. Shakti Singh On Phone To Indian Railway Service
I Shakti Singh wish to inform you that I have booked the LT parcel in Sahid exp. (14674) for Delhi to Siwan jn. Vide LT no 4000418423 dated 26/08/2016. 1) On 28/08/2016 my friend had visited to Old Delhi parcel Booking room and found the goods are pending on Delhi Platform. 2) They request, but no one take the action. Therefore, you are requested to kindly look into the matter and arrange for the necessary action. Thanking you
Shakti Singh
7079317243.

Reply
Customer care male
Mr. Hemant Kalundrekar CallsAug 28, 2016

Mr. Hemant Kalundrekar On Phone To Indian Railway Service
Resp. Sir I am Hemant Kalundrekar from jhansi. Sir I had booked my tvs scooty no up 93 you 3956 from jhansi to bhoal at dated24/8/2016 pnr no 2003005603. Train no 51828. But my parsal over carried and finally unloaded at nagpur at25/8/2016. Yet now today my parsal not received at Bhopal. Please take positive action about my complaint. My mobile number is 07379317345. Thanks.

Reply
Customer care male
Mr. Suresh Kumar Gupta CallsAug 24, 2016

Mr. Suresh Kumar Gupta On Phone To Indian Railway Service
Sir mere bhai ki bullet OD 02 AD 4252 h Jo ki Mere Bhai ne 18/08/16 ko Bhubaneswar se parsal kiya tha mugalsarai k liye WO abhi tk pahucha nhi h. Mai or mera bhai kai mugalsarai station tk jakar 5-6 bar pata lagaya lekin koi pta nhi shi mil pa rha h. Atah aapse nivedan h ki aap meri pareshani ko samajhe. Or meri help kre thank you sir.

Reply
Customer care male
Mr. Padmanabhan V CallsAug 16, 2016

Mr. Padmanabhan V On Phone To Indian Railway Service
Parcel service tracking system is not updating properly. My complaint is I have booked two boxes through parcel van on 11. 8. 16 from Nagpur to Chennai. I have already reached Chennai on 12. 8. 16. From then onwards I am trying to locate my parcel on line, but when the tracking window open, it is not uploaded till date, and I do not know where my parcel is.

Reply
Customer care female
Ms. Dr. Nabanita Das CallsAug 02, 2016

Ms. Dr. Nabanita Das On Phone To Indian Railway Service
I booked my scooty at Etawah (U. P.) to deliver at kolkata on 25/7/16. But till date there is no information regarding this. I can not contact telephonically to the parcel office also. There is no contact number written on the receipt which is given to me at the time of booking.

Reply
Customer care male
Mr. Vikram Kumar CallsAug 02, 2016

Mr. Vikram Kumar On Phone To Indian Railway Service
Agents are booked Parcels in Visakhapatnam Rly. Station. Booking clerk Mr. Applaraju Not Booked. Some agents are booke my Parcel and They Charged 1000 rupees. Out oy 440 Bill. My rept No. Aa-044083. Regards
Vikram Kumar
9848137445.

Reply
Customer care male
Mr. Vineet Singh CallsAug 02, 2016

Mr. Vineet Singh On Phone To Indian Railway Service
Dear sir my self vineet. I'm book my bike on 29/7/16. Today 3/8/16, but I will not risive my bike. I'm three time go to Ahmadabad rail way go. Dear sir please help me. I book my bike bsb to adi from -29/7/16. My mobile number-9737219837. No body help in adi station. Evry body ask no phone contect is bsb station. Sir I'm very disturb last four day. I need help
Thanks
Vineet Singh .

Reply
Customer care male
Mr. Thirunavukkarasu CallsAug 01, 2016

Mr. Thirunavukkarasu On Phone To Indian Railway Service
I booked a parcela at Chennai Central Railway Station on 29-7-2016 to Ernakulam. I got SMS stating that the goods loaded into Train Number12623. But the parcel didn"t come to Ernakulam and Didn"t delivered to the party yo whom I booked. Please treat this mail as a compliant and trace my goods and make it delivery to the party at Ernakulam. Yours N. Thirunavukkarasu ,
7708641999,
Chennai.

Reply
Customer care male
Mr. Indian Navy CallsJul 26, 2016

Mr. Indian Navy On Phone To Indian Railway Service
A official luggage from Delhi to ernakulam was booked on 22 Jul 16 vide booking No 2002819697 and Receipt No A 6032948. The luggage was not loaded on 22 Jul 16. I was told the next day it will be loaded. Till todate no information of the luggage. Kindly let me know whether the parcel is loaded by which train.

Reply
Customer care male
Mr. Vinay Kumar Saw CallsJul 20, 2016

Mr. Vinay Kumar Saw On Phone To Indian Railway Service
Sir
I booked my bike and luggage dt 13-07-16 from nagpur to madurai tamil nadu. But no any information about this write now. So please give me some information about my luggage its argent. Please reply fast. PRR number 2002769609.

Reply
Customer care male
Mr. Vijay Kumar Singh CallsJul 01, 2016

Mr. Vijay Kumar Singh On Phone To Indian Railway Service
Sir,
I am serving in army recently posted at mhow Indore
I booked my lauggage from Indore jn to meerut city on 16 June 16. Till today I have not received my lauggage at Meerut city due to which I face many problems. Related informations are
Train Amritsar exp
date 17 June 16
SLR no 967072
Receipt no 804177. Thanking you.

Reply
Customer care male
Mr. Manish Sehgal CallsJun 29, 2016

Mr. Manish Sehgal On Phone To Indian Railway Service
My name is Manish Sehgal . I have a complaint regarding cargo services. On 22-06-2016 120 bags of nut meg were booked at ernakulam for destiantion Amritsar. The goods were loaded at Ernakulam station on Trivendrum - Amritsar Train number 12483 on 22-06-2016. The booking receipt number is 15075 dated 22-06-2016. Only 75 bags were loaded at ernakulam station. Out of the 75 bags, only 50 bags reached Amritsar on 24-06-2016. Since my office is in Del I approached the DRM office New Delhi (N/R cell) and requested them to help. The officers instead of providing any help, directed me to go to Ferozpur to lodge a complaint. Kindly follow up the matter and direct the officers in Delhi to co-operate with me. My mobile number is 8010559910. I am sending the copy of the booking receipt alongwith this complaint.

Reply
Customer care male
Mr. Suraj Kumar CallsJun 15, 2016

Mr. Suraj Kumar On Phone To Indian Railway Service
Sir,
I Suraj Kumar . My PPR no -2002311645. And pw bill no -0428267. Booked on 23/04/2016 vskp to jmp. And item loaded in train no 18048 on vskp 29/04/2016. Cooler reached hwh on 29/04/2016. Than cooler loaded on 01/05/2016. In hwh rajgir passenger train. Than after cooler not unload on jmp station. Sir I request to you provide my cooler or cost of cooler.

Reply
Customer care male
Mr. Saeed Anwar CallsJun 13, 2016

Hello sir,
my name is Saeed Anwar i have booked my bike as a parcel from agra fort to bhagalpur jn on 30th may now it approx 15 day, but till now i have not got my bike my bike number is UP80BU5346, honda activa, so now i can tell that Indian Railway department is irresponsible in parcel service if you cant deliver then you have not any authority to book a parcel and give a client about surity that your bike will reache in 2-3 days a parcel,
thanking you.

Reply
Customer care male
Mr. Dony Biju CallsJun 10, 2016

Mr. Dony Biju On Phone To Indian Railway Service
I had booked a parcel from Chennai to shoranur and the parcel is not received from shoranur as it moves to mangalore. The box contain live fishes which arrived on death of the whole fishes. As it is the mistake of railway authority we looking for compensation from the railway department. Booking No: 1001332421.

Reply
Customer care male
Mr. Hemant Kumar Malav CallsJun 09, 2016

I BOOKED A REFRIGERATOR ON 25/05/16, PRR NO. 4000368388 FROM KOTA TO KATHGODAM, BUT STILL TODAY IT IS NOT UNLOADED, I AM MENTALLY DEPRESSED FROM THE PARSAL SERVICE OF Indian RailwayS. NO PHONE NUMBER AVAILABLE TO KNOW WHERE IS MY REFRIGERATOR.

Reply
Customer care male
Mr. Sabari Vel CallsJun 06, 2016

Mr. Sabari Vel On Phone To Indian Railway Service
hello sir iam a faculty in aiims hospital jodhpur (n. sabari vel ) i booked my house hold items in bhusawal to jodhpur on 30-5-2016 my prr no is 2002524738. i checked in online tracking its show u r parcel loaded in bhusawal on 1-6-2016 but iam not receve my parcel i enquired jodhpur parcel office they are not given proper response so please take necessary action to this issue.

Reply
Customer care male
Mr. Shashi Kant Verma CallsJun 02, 2016

Mr. Shashi Kant Verma On Phone To Indian Railway Service
sir my name is shashi kant verma . i am a soldier in indian army and i am going to permanent posting from gwalior to jammu. sir i was booked my luggage train no-11123(gwalior barauni mail) date -26/05/2016 from gwalior to hajipur, prr no-2002494724 bill no-187019, prr no-2002494699 bill no-187020. my parcel is not reached in my station hajipur. my all dress and item is in my box. my mob no is 9479874643, 8252641156 sir please quick action. i cannot go without dress in my duty, my reservation date is 06/06/2006 in patna to jammu.

Reply
Customer care male
Mr. Shashi Kant Verma CallsJun 02, 2016

Mr. Shashi Kant Verma On Phone To Indian Railway Service
sir my name is shashi kant verma . i am a soldier in indian army and i am going to permanent posting from gwalior to jammu. sir i was booked my luggage train no-date -26/05/2016 from gwalior to hajipur my parcel is not reached in my station hajipur. my all dress and item is in my box. my mob no is 9479874643, 8252641156 sir please quick action. i cannot go without dress in my duty, my reservation date is 06/06/2006 in patna to jammu.

Reply
Customer care male
Mr. Raja.s CallsMay 24, 2016

Mr. Raja.s On Phone To Indian Railway Service
Dear sir/madam
I brother had booked my bike from hubli to etarsi on 18. 5. 16 in train number 17305 today is 24 and till now their is no information about my bike receipt number is 941837
Kindly help me in getting me my bike I stay in Jabalpur and I can not go every day to etarsi
My mobile number is 9479381835

Awaiting for your response
Thank you
Raja.s ubramani
Jabalpur.

Reply
Customer care male
Mr. Shiv Dayal Gadekar CallsMay 23, 2016

Mr. Shiv Dayal Gadekar On Phone To Indian Railway Service
Hi,

I had booked my BLACK COLOR YAMAHA-FZ bike from Hazrat Nizamuddin (NZM) to Itarsi (ET) on 23 Apr/2016 Under the Parcel way bill number 400350 717 and its now one month i am still waiting for my parcel to be delivered. Everyday i am following up the matter on railway no and itarsi railway station parcel depart. But none of the person/railway employee know that where is my bike. Can somebody help me with info that how i can get my bike. I am tracking it online everyday, but no updates. Please contact me at
Shiv D Gadekar
Mobile @9311663434
sankygadekar@gmail.com.

Reply
Customer care male
Mr. Mishab CallsMay 18, 2016

Mr. Mishab On Phone To Indian Railway Service
Sir, my name is Mishab i am from kerala. I send a bike from HYD station to CLT station. I got a message that PRR number 4000361393 is loaded in train number 17230 from HYD station at 11:23am 14/05/2016. And after that I did not get any message or information about my parcel. My mobile number Is written on that it is 08606659981. So kindly please approve my complaint. Faithfully. Mishab .

Reply
Customer care male
Mr. Susheel CallsMay 17, 2016

Mr. Susheel On Phone To Indian Railway Service
What kind of service for you provide, I've pacelled my two wheeler Honda twister From Yeshvantpur to Faizabad and I had even parceled it on the same train which i was travelling so that I shouldn't get snt problem regarding the vehicle, but here I'm in a Big soup problem,
The bill number of the slip is C002570 and from past four days I'm just visiting here and there and also spent around thousands rupees behind this still I didn't found my vehicle, so please can any of your officer can help or I just have to struggle this way all along. I'm not even able to get any numbers to complain and others are just making me roam around.

Reply
Customer care male
Mr. Manoj Kumar CallsMay 09, 2016

Mr. Manoj Kumar On Phone To Indian Railway Service
Luggage not received, l Manoj Kumar booked luggage )Two steel box) from barmer to bilaspur, via jodhpur, receipt number 179337 ppr number 2760546865. Please important documents is box please inform mobile number 09672645782.

Reply
Customer care male
Mr. Srikanth CallsMay 03, 2016

Mr. Srikanth On Phone To Indian Railway Service
vehicle not delivered to destination. prr no 4000355228. booking date 01/05/16 from chennai central delivery at jn. train pnr no 4839295989. parcel not nloaded at jn at 02/05/16 at 21:35 ist. matter critical. please spport. contact please 09444957323 alternate no : 09111009318 by call or sms to collect from jm. mail address srikiforever@gmail.com.

Reply
Customer care male
Mr. Saurabh CallsMay 02, 2016

Mr Saorabh kmar To Indian Railway Service
Dear Sir/Madam, I have booked a motor cycle from secnderabad(SC) to bareilly (BE) on 27 Apr 2016 and my PRR number is 4000353352. I have received a massage from railway on 29th that my vehicle was reached at nizamuddin and loaded in train no 54539 on 30 April 2016 at 0521h. Nd today is the 2nd may 2016 i have no information received of my vehicle what is the present location and when it will be reached at bareilly. Pl intimate to me.

Reply
Customer care male
Mr. Bhpendar CallsApr 30, 2016

Mr. Bhpendar On Phone To Indian Railway Service
I have booked my parcel having PWB number A5788053, from Hazrat Nizzamddin (NZM)to Manglore Jnction (MAJN) on 13. 04. 2016. We regret to informed that the said parcel haven't received till 30. 04. 2016. Yo are reqested to kindly take the immediate action and handover the said parcel immediately and contact me on 7290015773. Thanking yo
With regards
Bhpendar .

Reply
Customer care male
Mr. Rohit Kshirsagar CallsApr 27, 2016

I booked my parcel on 22/04/2016, but till the date parcel not delivered BPQ to PGT. And there is no any enquiry number for enquired about my parcel status. Also on Indian Railway parcel website there is no detailed mention about my parcel and not status also. Very poor service that I'm facing from Indian Railway.

Reply
Customer care male
Mr. Surya Prakash Kochar CallsApr 21, 2016

Mr. Surya Prakash Kochar On Phone To Indian Railway Service
This is to inform you that I have sent the parcel number A 518864 on datee 11. 04. 2016 (8 Nugs)from Rajendra Nagar Terminal, Patna to Saharanpur Jn. But I have received only seven Nugs on dated 15. 04. 2016. After that i have regular followup there for rest one Nug, but i have not get any response till now. So I request you please do the needful on urgent basis.

Reply
Customer care female
Ms. Maria Naphray CallsApr 11, 2016

Ms. Maria Naphray On Phone To Indian Railway Service
I booked a motor cycle from Ambala Cantt Railway Station on 07. 4. 2016 vide Parcel Way Bill No. 239708 for Kolkatta. I am unable to trace it through your online tracking facility. Kindly advise me about its latest location and the expected date of its reaching at Kolkatta. Regards.

Reply
Customer care male
Mr. Ganesh Narayan CallsApr 08, 2016

Mr. Ganesh Narayan On Phone To Indian Railway Service
Sir/madam, my name is Ganesh Narayan , I have booked my ticket from Howrah to dehradun on eight April 16, now I want to some house hold goods like three steel trunks , etc in the same train )soon exp). Please tell me that what time I can submit my luggage to railway parcel office. Please reply its very urgent.

Reply
Customer care male
Mr. Mohan Singh Panwar CallsApr 01, 2016

Mr. Mohan Singh Panwar On Phone To Indian Railway Service
Dear Sir/Madam, I have booked a Scooter from Agra Cantt (AGC) to Hoshangabad (HBD)on 28th March 2016 and my PRR number is 4000333728. I have received a massage from railway on 28th that my vehicle was loaded in Train No. 11078 at 14:04. But when we contact to Hoashangabad railway station team they told us that vehicle is not arrived. Till now we have not received our vehicle. Please help on this.

Reply
Customer care male
Mr. Krishna Nandan CallsMar 07, 2016

Mr. Krishna Nandan On Phone To Indian Railway Service
Sir i booked pulsar150 frm ujjain to gaya on 27. 2. 2016 having builty number A 866528. But load my byke on 3rd March on ujjain to gaya. In first compartments slr number 017135 on shipra express train number 22911 which will reach gaya on 4th March at 10. 58 pm, but byke not received by parcel babu at gaya after that i go daily on five six seven, but they do not try call any station ar to ask my byke ar ask guard of shipra express so please please try to trace my byke sir call me on 7209752280 ar 7415075104.

Reply
Indian Railway Customer Service Care Phone Number 254638
Mr. Kunal Sharma CallsFeb 15, 2016

Mr. Kunal Sharma On Phone To Indian Railway Service
Parcel not received
Sir/Madam,

I have booked a parcel on 08. 02. 2016 by Train from Delhi (DLI) to Kisanganj (KNE) Bihar. The Receipt No. Of the Parcel is 4000306084. Till date I have not received the parcel. I have inquired at Delhi and kishanganj, but no result. The parcel is contained of Tools items. Please take necessary action to trace out the parcel, Thanking you
Naresh Kumar
Mob : +919999111169, 9999111009, 9868160988.

Indian Railway Phone Number Customer Care Service
Reply
Indian Railway Customer Service Care Phone Number 254452
Mr. Naresh Kumar CallsFeb 13, 2016

Mr. Naresh Kumar On Phone To Indian Railway Service
Parcel not received
Sir/Madam,

I have booked a parcel on 08. 02. 2016 by Train from Delhi (DLI) to Kisanganj (KNE) Bihar. The RR No. Of the Parcel is 4000306084. Till date I have not received the parcel. I have inquired at Delhi and kishanganj, Guwahati, but no result. The parcel is contained of Tools itemes. Please take necessary action to trace out the parcel and if, the items are spoiled, the Railway is answerable for the same. Thanking you
Naresh Kumar
Mob : +919999111169, 9999111009, 9868160988.

Indian Railway Phone Number Customer Care Service
Reply
Indian Railway Customer Service Care Phone Number 254448
Mr. Kunal Sharma CallsFeb 13, 2016

Mr. Kunal Sharma On Phone To Indian Railway Service
Dear Sir

I have Book 15 parcel on dated 08. 02. 2016 on my ticket Delhi(DLI) to kisanganj (KNE) I have receipt No 4000306084. But my parcel not dispatch, Please helping me, please dispatch my parcel, my labour are upset without tools, my work is pending many days, please help me

Kunal Sharma 9999111169
9999111009, 9868160988
Delhi.

Reply
Indian Railway Customer Service Care Phone Number 252009
Mr. Rahul Kumar CallsJan 22, 2016

Mr. Rahul Kumar On Phone To Indian Railway Service
I Have booked my Bullet Motorcycle from Roorkee(Uttarakhand) to Saugor (MP) with way bill no 299415 on dated 16. 01. 2016 and it was loaded on Train No 18478 on 17. 01. 2016, but it was not unloaded at saugor, I have traced with many officials in saugor, but not get any satisfactory answer and till date I am not aware that where is my Motorcycle
Motorcycle number is GJ-11AK 0726,
Please help me in this regards and trace my motorcycle

Thanks and Regards

(Rahul Kumar ).

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Indian Railway Customer Service Care Phone Number 248837
Mr. Suhail Khan CallsDec 22, 2015

Mr. Suhail Khan On Phone To Indian Railway Service
I have booked my pulser bike 200cc in prr number-2001515419 as parcel from vadodara (brc) to lucknow (lko) on 06-12-2015 I was clueless where my bike is and also do not know the exact statusplease provide the correct info. About my bike and deliver my vehicle. Mobile number 917226096792.

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Indian Railway Customer Service Care Phone Number 247297
Mr. Bhanderi Hasmukh Bhupat CallsDec 08, 2015

Mr. Bhanderi Hasmukh Bhupat On Phone To Indian Railway Service
Please Ser mari help kare mene rail me samman book Dt 09 NOV 2015 ko from shri gangaNagar(raj) To. JamNagar(gujrat) ko kiya tha meri railway receipt no A086680 He jishme Total ten luggage tha jishmese 02 stil ke boks or 01 wooden box jinme woshin mashin he jo Abhitak receipt nahi huve please, mera saman jamNagar pahocha dijia mera keriyar ushme he please please please mobile number 9427310824, 9925723604.

Indian Railway Phone Number Customer Care Service
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Indian Railway Customer Service Care Phone Number 243930
Mr. Bruhaspati Pal CallsNov 04, 2015

Mr. Bruhaspati Pal On Phone To Indian Railway Service
Good evening sir, I had parcel my motorcycle from Balasore to Secunderabad on 27//10//2015 against the parcel way bill receipt No 07 S 548386. But till date the motorcycle is stay at Balasore railway station. Please send it as soon as possible.

Indian Railway Phone Number Customer Care Service
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Indian Railway Customer Service Care Phone Number 243718
Mr. Bijayaram Patro CallsNov 03, 2015

Mr. Bijayaram Patro On Phone To Indian Railway Service
I have booked my motorcycle on 17. 10. 15 PRR No 4000244406 from Bhopal to Bhubaneswar, But sorry to inform you that the goods is not yet traceable and reached Bhubaneswar even after 15 days. Now you are requested to trace and inform the status at the earliest. With Regards, B. Patro, BhopalM-9425302715.

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