Southern Railways Customer Service Phone Number

Phone Number of Southern Railways is +91-44-155210, +91-9444788124, +91-9444788125, 09444788126 .
Southern Railway is one of the biggest and busiest zones of Indian Railways. It is among the seventeenth circles of the Indian Railways that was instituted in independent India. The Southern Railway covers all huge territory of Tamil Nadu, Kerala, Pondicherry and some fragment of Karnataka and Andhra Pradesh. It operates through six main divisions encompasses Palghat, Salem, Chennai, Madurai, Trivandrum and Tiruchirapalli. Southern Railway gives its services to over 500 million travelers every year through its railway networks. The circle different from other circle of Indian railways as it receives its revenue from travelers instead of freight. The Central Station of Southern Railway based in Chennai, provides rail transportation services to more than 1 million passengers each day. Its operational network extends over a vast area of India's Southern Peninsula.
Essential Contact Number for General Inquiries Southern Railways
Phone Number: +91-44-155210
Important Contact Number for General Support Southern Railways
Phone Number: +91-9444788124
Additional Contact Number for Additional Information or Know About Southern Railways
Phone Number: +91-9444788125, 09444788126

The foundation of South Indian Railway was laid in 1853 as Great Southern India Railway Company and it was incorporated in the year of 1859. The company was embarked as The South Indian Railway on April 14, 1951 when the South Indian Railway Company, the Mysore State Railway and the Madras and Southern Mahratta Railway were strategically merged. Currently, South Indian Railway oversees and manages the following important stations; Chennai Egmore, Kollam Junction, Shoranur Junction, Chennai Central Junction, Tirunelveli Junction, Katpadi Junction, Erode Junction, Madurai Junction, Thiruvananthapuram Central Junction, Coimbatore Junction, Tiruchirappalli Junction, Palakkad Junction, Salem Junction and Ernakulam Junction.


Southern Railways Address


The address of Southern Railways is New Joint Office, Portuese Road, Ayanavaram, Chennai-600023, Tamil Nadu, India.

Southern Railways Email Address


The email address of Southern Railways is sdgm@sr.railnet.gov.in, store@sr.railnet.gov.in, vog@sr.railnet.gov.in.

Southern Railways Website


The Website of Southern Railways is www.sr.indianrailways.gov.in.

Southern Railways Customer Support Service Phone Number


The customer support phone number of Southern Railways is +91-44-155210, +91-9444788124, +91-9444788125, 09444788126 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Southern Railways Service Center and Southern Railways customer service phone number is given below. The helpline of Southern Railways customer service phone number may or may not be toll free.

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Southern Railways Phone Number Customer Service

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www.sr.indianrailways.gov.in

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Southern Railways Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Johanna Raseroka CallsApr 29, 2023

Ms. Johanna Raseroka On Phone To Southern Railways Service
Washing machine does not work anymore

Reply
Customer care female
Ms. savita CallsAug 30, 2016

Ms. savita On Phone To Southern Railways Service
We are travelling from RMM TO MDU in train no 56722 passenger, but in this electric fans were not working in we complained to DY. SS of two junction de said you go and change the compartment. And not responding good by the Station master of manmadurai. And he also said to Till madurai electric staff not available at any junction. Please take necessary action.

Reply
Customer care male
Mr. Muhammed Riyas CallsAug 14, 2016

Mr. Muhammed Riyas On Phone To Southern Railways Service
Railway allotted identitycard to differenctly abled persons, but that ID card numbert useful to book e. Ticket. Many many attempt has to be entertained. No success.

Reply
Customer care female
Ms. Malathy Kk CallsJun 04, 2016

Ms. Malathy Kk On Phone To Southern Railways Service
I booked IInd AC in Rameshwaram express by 15 days back. Now showing in W L one and 2. Chart preparred. That means we cannot travel?.

Reply
Customer care male
Mr. Veerasivaji CallsMay 24, 2016

Mr. Veerasivaji On Phone To Southern Railways Service
No, I do not like Indian railway and its management team and its related officers.

Reply
Southern Railways Customer Service Care Phone Number 255604
Mr. Sasidharan CallsFeb 24, 2016

Mr. Sasidharan On Phone To Southern Railways Service
I have booked train ticket two passenger on 2nd February from kovilpatti to tambram journey on 21/02/2016. I make payment using my state bank debit card. Ticket booked, , but amount deducted twice from my debit card. Till now the amount is not refunded to my account. Ticket details transaction ID is 0986119005 PNR NO: 4416641564 train no and name : 16724/Anantapuri exp Date of Booking :02/feb/2016 class: Sleeper, class quota: General Date of Journery : 21/feb/2016 From : kovilpatti to Tambram scheduled Departure: 21. 10.

Reply
Southern Railways Customer Service Care Phone Number 255468
Mr. Sasidharan CallsFeb 23, 2016

Mr. Sasidharan On Phone To Southern Railways Service
I have booked train tickets two passengers on 2nd. February from Chennai to kovilpatti journey on 20/02/2016. I make payment using my state bank debit card. Tickets booked, but amount deducted twice from my debit card. Till now the amount is not refunded to my account. Ticket Details
Transaction ID : 0986116545 PNR No. : 4528902926 Train No. And Name : 16725 / ANNANTAPURI EXP
Date of Booking : 2-Feb-2016 Class : SLEEPER CLASS Quota : GENERAL
Date of Journey : 20-Feb-2016 From : Chennai To : kovilpatti
Boarding At : SA Date Of Boarding : 20-Feb-2016
Scheduled Departure : 19. 35 Hrs.

Southern Railways Phone Number Customer Care Service
Reply
Southern Railways Customer Service Care Phone Number 253162
Mr. Tamilselvan CallsFeb 02, 2016

Mr. Tamilselvan On Phone To Southern Railways Service
I have booked train tickets five passengers on 28th January from salem junction to vasco da gama journey on 03/02/2016. I make payment using my state bank debit card. Tickets booked, but amount deducted twice from my debit card. Till now the amount is not refunded to my account. Ticket Details
Transaction ID : 100000423759879 PNR No. : 4116478043 Train No. and Name : 17316 / VLNK VSG EXP
Date of Booking : 28-Jan-2016 Class : SLEEPER CLASS Quota : GENERAL
Date of Journey : 03-Feb-2016 From : SA To : VSG
Boarding At : SA Date Of Boarding : 03-Feb-2016 Reservation Upto : VSG
Scheduled Departure : 07:15 Hrs
Thank you for using your SBI Debit Card 519XXX3651 for a purchase worth Rs2309. 35 on POS 2002 at IRCTC txn 602810027053. Thank you for using your SBI Debit Card 519XXX3651 for a purchase worth Rs2309. 35 on POS 2002 at IRCTC txn 602810026844.

Reply
Southern Railways Customer Service Care Phone Number 248571
Mr. Sujeet Kumar CallsDec 19, 2015

Mr. Sujeet Kumar On Phone To Southern Railways Service
Water problem in 18496 bbn -rmm ex train. Plse water splay in train bathroom.

Reply
Southern Railways Customer Service Care Phone Number 244675
Mr. Sridhar Warrier CallsNov 13, 2015

Mr. Sridhar Warrier On Phone To Southern Railways Service
The customer care numbers. Are not at all customer friendly. I tried calling continuously for half an hour from 0945 to 1015 today on 13 Nov 2015 on all the three nos. 94. 124 was switched off, . 125 was continuously busy and. 126 just kept ringing.

Reply
Customer care male
Mr. Abraham CallsSep 28, 2015

Mr. Abraham On Phone To Southern Railways Service
Sir/Madam, Sub:Query regarding the new coaches for 12623/12624. I heard from news paper that from October 2015 onwards news coaches will come to force for the train 12623/12624 with the German technology. We travelers are eagerly waiting for the new coaches, because for the past few years we are struggling with the jerking and old uncleaned coaches. Sir, we would like to know when we can expect the new coaches comes to action?And also would like to know is their any time changes for the train 12623/12624?RegardsAbraham .

Reply
Customer care male
Mr. Noufal Up CallsAug 28, 2015

Mr. Noufal Up On Phone To Southern Railways Service
For me and wife to go to Kerala on 14th July 2015, I booked a third AC tatkal ticket through irctc. co.in. At the time of booking, the ticket was in waiting list. But after chart preparation, partial confirmation occurred. So we could not go in that train. As per the IRCTC refund rules, I came to know that wait-listed ticket will be cancelled automatically and the amount will be refunded to the account. Since there is an option to file the TDR for partial confirmation, I just filed a TDR also. But even after one month, the amount is not returned back to the account and the status was showing as 'CR registered' in booked ticket history. Now what happened is, the entry itself is removed from the booked ticket history. Ticket details are given below:Pnr: 4110017792Transaction Id: 100000270913108IRCTC username: UPNOUFAL(I have attached the screenshot of TDR history)So could you please look in to this issue.

Southern Railways Phone Number Customer Care Service
Reply
Customer care male
Mr. Mallikarjuna O CallsJul 20, 2015

Mr. Mallikarjuna O On Phone To Southern Railways Service
Please intimate loading details regarding my parcel SLR No SR 07744 which is held with six No Plat form in Chennai Rly station on 11 July 15 Loading date, train no and name.

Reply
Customer care female
Ms. Selvakumari CallsJul 05, 2015

Ms. Selvakumari On Phone To Southern Railways Service
I have been traveling in the local train from Chengelpattu to Menambakkam during Saturdays and Sundays and some of the week days during afternoon time ie. Around 1'o clock or 2'o clock. Totally there are five ticket counters in Chengelpattu junction. Most of the time only one ticket counter is actively function, especially on sundays. Today, (05. 07. 2015)sunday, at one o' clock, there was a long que standing in a single counter, many of them could not able to get the ticket in time, as a result, in a hurry to get a train, a 35-year old woman, and her two young daughters were trying to caught the running train. Almost they could have got struck in the train track, but fortunately, they have been saved by the passengers. I request the railway department to take immediate and necessary action, to arrange atleast three to four ticket counters to function at all the times. So that we can avoid such a dangerous action to held in future. Thank you, .

Reply
Southern Railways Customer Service Care Phone Number 230949
Mr. Vijaya Bhaskar.k CallsJun 24, 2015

Mr. Vijaya Bhaskar.k On Phone To Southern Railways Service
Good morning Sir 22403 was cancelled. May i know the reason for cancelled train. We have 20tickets in this day so kindly request give an suggestion this question. Thanking you.

Reply
Customer care male
Mr. A.saravanasundar CallsApr 03, 2015

Mr. A.saravanasundar On Phone To Southern Railways Service
2 hour more waiting of Tirunelveli passenger @ Dindigul junction. This is worst service of SR. The waiting two hours, waiting reason information not given to the passengers.

Reply
Customer care male
Mr. V Arumugam CallsMar 04, 2015

Mr. V Arumugam On Phone To Southern Railways Service
Sir, I am a disabled person. I have applied for I card. Please send the procedure.

Reply
Customer care male
Mr. Ganesh CallsFeb 27, 2015

Mr. Ganesh On Phone To Southern Railways Service
Date 27. 02. 2015 January sathapthi tpj to cbe in this when the train cross erode and move to Tirupur at the focus light check point for wheels the person who sit in the left side near to the focus light watch his android mobile phone, even all the coaches crossed totally he do not care the wheel under the focus light i really upset how the passenger safety is maintain with these type of persons their own union can reply to this not to me as a passenger i safely reach to my town, , but at least one person ask him or remove mobiles to the staff at the time of duty s g babu.

Reply
Customer care male
Mr. Ezhilarasan CallsFeb 16, 2015

Mr. Ezhilarasan On Phone To Southern Railways Service
Dear sir, madamI am booked train ticket from Chennai to Viruthun Nagar on 13th January 2015. Amount is debited in account, but ticket not booked. So this amount is not credit my account. Please check it early as possibleTransaction ID number 100000152622013RegardsEzhilarasan. S9787655121.

Reply
Customer care female
Ms. Vidya CallsJan 09, 2015

Ms. Vidya On Phone To Southern Railways Service
Gents traveling in ladies compartment of Alapuzha-Kannur executive train number 16307.

Reply
Customer care male
Mr. Chandramouleeswaran D CallsOct 07, 2013

Mr. Chandramouleeswaran D On Phone To Southern Railways Service
PNR number 4707345957 Transaction ID 0726195888 Train number 12601 Chennai Central to Pattambi Class 2A, Date of journey 5/9/2013. CANCELLED and TDR Filed on 5/9/2013 after chart preparation. Reason: Partial confirmation. No action taken for refund. please help.

Reply
Customer care male
Mr. J Kallappa CallsOct 02, 2013

Mr. J Kallappa On Phone To Southern Railways Service
i am jurny to hubli to torangllu so am take pysicaly hndicapt coach, but here no icharge officer becuse all normal people are aquiry so four disebled persson suffering our rigths please take action as possible as erly.

Reply
Customer care user complaints