Paytm Customer Care Phone Number

Phone Number of Paytm is 0120 306 2244 / 1800-1800-1234 / +91 12 0477 0770 .
Paytm is an Indian based website portal. The website deals in recharge service for all kinds of mobile service operators. Paytm.com is an attempt to give a risk-free, easy and efficient moderate for mobile users to recharge their prepaid mobile phone and get unique offers or deals. The website serves services to over 3 million users in a month and it is listed on 3rd position among of other similar companies. Its registered office is located in New Delhi at 1st Floor Devika Tower, Nehru Place. Paytm is an easy and convenient way to recharge and online payments. Paytm provides online recharge for all mobile operators such as Airtel, Vodafone, Reliance, Idea, Tata Indicom, Aircel, Uninor, Videocon, Virgin Mobile, BSNL, MTNL and TATA Docomo, etc. Paytm is also a best option to pay postpaid bills, electricity bills, Data Card Recharges, Data Card Bill Payments, Landline Bill Payments and Gas Bill Payments.

Official Contacting Information Of Paytm in India


Paytm has introduced the valuable contacting information, so that the desired customers or people can find all essential information about the Paytem in India as well, as well as they will get the additional information about paytm. Below are described the important contacting information about Paytm.

  • Valuable Contact Number for General Support / Inquiries
    Phone Number:1800-1800-1234
  • Valuable Country Wide Helpline Number Of Paytm in India
    Phone Number:0120-3062244
  • Valuable Contact Number for Customer Service Support
    Phone Number:+91 12 0477 0770
  • Valuable Contact Number of Paytm New Introduced Helpline Number
    Phone Number0120-3062244

Paytm India strives to reach every customer and also wants to have feed back from costumers. Paytm India has employed dedicated staff to render 24x7 services. The Customer care Executives of Paytm India are always there to answer any query. Clients can connect with the support desk of Paytm India form any corner of India by dialing the Toll-Free numbers. The Help Desk remain active during all the working days. Paytm India has a well designed website that allows customers to contact online by visiting the official web site i.e (https://www.paytm.com.in). Clients can also obtain information or register complaints through Emails. The Official Email address of Paytm India is "care@Paytm.com". Paytm respect the views and response of Customers "feedback@paytm.com" is the Email address to send feed backs. Through the Helpline You can ask for any sort of Help regarding the services of Paytm. The Executives clear all doubts regarding the payment and money of Wallet. Helpline is established with the aim of assisting users. A user can ask for help regarding Download of application, recharges, Value added coupons and amount deduction.

Paytm Application


Paytm also offers an application that can be easily installed on all types of phones which include Windows phones, iOS and Android phones. The company maintains its website and also provides customer care service in any case. Paytm also works for bus tickets. Paytm provides service to almost all India cities like Andhra Pradesh, Bangalore, Chennai, Delhi, Gurgaon, Gujarat, Hyderabad, Kolkata, Mumbai, Noida, Pune, Rajasthan.

Major Cities Where Paytm Is Available


The customer care support of Paytm can be contacted from South Delhi, Mangalore, Jharkhand, Lucknow, Jaipur, Jamshedpur, Patiala, Thane, Bhubaneswar, Himachal Pradesh, Dehradun, Madurai, Baroda, New Delhi, Chennai, Agra, Meerut, Allahabad, Goregaon, Salem, Bhopal, Kanpur, Gwalior, Andhra Pradesh, Pune, Erode, Nasik, Vadodara, Nagpur, Surat, Gorakhpur, Karnataka, Ludhiana, Sangli, Jammu, Kolkata, Mysore, Patna, Gujarat, Udaipur, Raipur, Visakhapatnam, Chhattisgarh, Rajasthan, Noida, Maharashtra, Delhi, West Bengal, Pondicherry, Madhya Pradesh, Bihar, Tamil Nadu, Hyderabad, Cochin, Ghaziabad, Ahmedabad, Amritsar, Assam, Uttar Pradesh, Shillong, Navi Mumbai, Chandigarh, Mumbai, Bangalore, West Delhi, Ranchi, Faridabad, Ernakulam, Vijayawada, Jalandhar, Varanasi, Goa, Uttarakhand, East Delhi, Gurgaon, Vellore, Punjab, Indore, Rajkot, Orissa, Coimbatore, Kerala, Trivandrum, Trichy, Aurangabad, North Delhi India, etc.

Services Deliver By Paytm


Paytm is a modern day concept of Web based market that render variety of services ranging From online shopping to Data cards. Some of the Highlights of Paytm are as fallows:
  • Online Shopping: The Wallet permits users to shop online by using Paytm money. Paytm provide excess to all the online shopping Platforms and user can purchase any desired product. Paytm online shopping market provide Bags, Home appliances, Mobile phone, Shoes and dress materials. Paytm Market offer shopping Benefits as well on the purchase of products.
  • Mobile Recharges: Paytm Wallet can be used as credit card if You have to recharge your mobile number just go through Paytm. Paytm allows its users to recharge any mobile numbers online just enter the recharge options and pay money from the Paytm wallet.
  • Data Card Recharges: The Paytm also provide the luxury of recharging Data cards of TV's and Internet. All the user needs to do is just select the option of data card recharge and pay amount from Paytm Wallet. Now You don't need to go anywhere for recharging just assure sufficient balance of Paytm Wallet.
  • Discount Coupons: Paytm always assures cash back offers on every deal and also provide coupons on the use of its application. Paytm provide some amount over sharing its application and also on download.
  • Metro Recharge: The resident of Mumbia can enjoy additional feature of Paytm as Paytm India allows them to recharge their Metro Cards and enjoy joyful travel of Metro.


Security Of Paytm India


Most of us are hesitant to download any application as it may involve risks, but Paytm is fully secure and safe to use. Paytm India assure that at the time of first login, your device gets authorized. Paytm has devised a security system called as (OTP). The OTP assures that the information provided remain confidential. On download of application every user receives a OTP code and before login into Paytm account users are asked to provide the same OTP code. In case if any unauthorized devices is used to login the Paytm account it will automatically ask for OTP code.


Paytm Address


The address of Paytm is Paytm Mobile Solutions Pvt. Ltd., B-121, Sector-5, Noida, Uttar Pradesh, India.

Paytm Email Address


The email address of Paytm is care@paytm.com.

Paytm Website


The Website of Paytm is www.paytm.com.

Paytm Customer Support Service Phone Number


The customer support phone number of Paytm is 0120 306 2244 / 1800-1800-1234 / +91 12 0477 0770 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of Paytm Service Center and Paytm customer care number is given below. The helpline of Paytm customer care number may or may not be toll free.

Click Here To View Paytm Customer Care Numbers


Paytm Phone Number Customer Service

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Paytm Source of Knowledge


paytm.com/about.html
www.linkedin.com/company/paytm-mobile-solutions-pvt-ltd-
www.paytm.com

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Paytm Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Smarajit Naha CallsMay 04, 2017

Paytm chitting with us. All are document attached.

Reply
Customer care male
Mr. Navin CallsNov 16, 2018

Mr. Navin On Phone To Paytm Service
Sir mujhe cashback nhi milta kabhi bi please help me.

Reply
Customer care male
Mr. Manickam CallsJul 31, 2017

Mr. Manickam On Phone To Paytm Service
I have tried to recharge an amount of Rs. 395/- (BSNL) on 23rd July 2017. But the recharge is not succeeded. Message received by me the amount will be deposited into my bank account, but till date it is not deposited.

Reply
Customer care male
Mr. Ashish Jain CallsJul 27, 2017

Sir this de payment is ca Ashish Jain i made payment of 9200 through Paytm to icai payment is deducted, but not credited to icai account ID number is FNDC000000499 DATE 23 JULY 2017 PLESE REFUND ME MY AMOUNT AS EARLY AS POSSIBLE I XONTACTED TO YOU SO MANY TIMES.

Reply
Customer care female
Ms. Palak Raval CallsJul 15, 2017

HI, TEAM
I HAVE Paytm CUSTOMER. BUT Paytm NOT SAFE APP. I HAVE NOT SATIFY, but my credit card use to Paytm my bank account maony tansfor to Paytm date of 14-07-2017 my account 15000 moany tansfor. I have no customer care number i take to care off and my problem not sotout please. Chat and sotout my problem i have screenshot attech. Plzz sarch.

Reply
Customer care female
Ms. Pujitha Yaragarla CallsSep 06, 2017

My friend transfers money his Paytm wallet to my account. I am received message transaction is successful. But money not credited my account. Message is receives 700/- in your Paytm wallet, but in that time i have no Paytm wallet. My friend sends message this issue to customer care. He gives reply to create new account in that mobile number. Please consider my issue. Kindly refund money.

Paytm Phone Number Customer Care Service
Reply
Customer care female
Ms. Rozina Mithani CallsJan 08, 2017

I want to edit my pancard number on Paytm mobile app.

Reply
Customer care female
Ms. Parul CallsJan 04, 2017

Ms. Parul On Phone To Paytm Service
Sir my money has been deducted from my bank account, but the money has not received in the mobile number in which i have send please help me and provide me the number of customer care excutive.

Reply
Customer care male
Mr. Rajesh CallsDec 20, 2016

HI Team,

My name is Terala Rajesh , my Paytm number is 9493619667. I am having around 400 balance in my Paytm wallet, unfortunately my Paytm app got uninstalled. Can I get my money to my wallet if I again install the app with same number.

Reply
Customer care female
Ms. Chandrima Pal CallsSep 20, 2016

Ms. Chandrima Pal On Phone To Paytm Service
Please help me get the transaction with order ID -2056131684 completed. It has been 48 hours and I have already dropped email for an answer. My mobile number is 8308573539. Please call me on this number ASAP.

Reply
Customer care male
Mr. Ashok Kumar Maurya CallsSep 19, 2016

I recharged 199 rupees for tatasky on 14/09/16 around 7. 30hrs through Paytm, but my TV did not activate and money was debited from my account. My pH no-9794834231
Tata sky ld-1187782568
Please again send the money in my above said account or return back in my account.

Reply
Customer care male
Mr. Amit Shah CallsSep 17, 2016

Mr. Amit Shah On Phone To Paytm Service
Hi Team,

Can you guys please tell me that are you having any customer care number 1800-2700-190. Because i got this number From any internet website, but no body gave any response

Contact number 9575311255.

Reply
Customer care male
Mr. Paytm Helpline CallsSep 17, 2016

Mr. Paytm Helpline On Phone To Paytm Service
We are Happy to Assist You Call Us On 88 74 73 19 07.





We are Happy to Assist You Call Us On 88 74 73 19 07.



We are Happy to Assist You Call Us On 88 74 73 19 07.




We are Happy to Assist You Call Us On 88 74 73 19 07.



We are Happy to Assist You Call Us On 88 74 73 19 07.




We are Happy to Assist You Call Us On 88 74 73 19 07.

Reply
Customer care male
Mr. Vikas Chetri CallsSep 15, 2016

Mr. Vikas Chetri On Phone To Paytm Service
I do not have use your offer or promocode opion have do not show what the benefit for promo code opionion do not show. Please give me proper reason for this case and resove the problem. Thank and regards
Vikas Chetri
vikas. C@toppr.com
+917838048879.

Reply
Customer care female
Ms. Sonika Mathialagan CallsSep 15, 2016

Ms. Sonika Mathialagan On Phone To Paytm Service
I am receiving every day stating rupees 222, 202 , etc added into my wallet, but i never used that amount. I need assistance from your team. I tried to contact on customer care number, but it was not contactable.

Reply
Customer care male
Mr. Deepak Dhiman CallsSep 14, 2016

Mr. Deepak Dhiman On Phone To Paytm Service
Dear sir,
we would like to inform you 9th of September i ordered three puma shoes, but it was cancelled autometically and the amount is not credited in my account please do the needful


Best Regards
Deepak.

Reply
Customer care male
Mr. Sonal Thaker CallsSep 12, 2016

My name is Sonal and i e tickets from Paytm mobile app, the amn tickets is already dedcuted from my bank account, but i did not receive any confirmation message regarding the ticket bookin. Please call me on 750-647-2087 immediately.

Reply
Customer care male
Mr. Baidyanath Prusty CallsSep 12, 2016

Mr. Baidyanath Prusty On Phone To Paytm Service
Hi,

I am Recharge DTH, Payment already debit from account, , but till time DTH Recharge not Credit in my Account. Order No : 2038342969
Complain Ticket No : 06737167. Payment Make From HDFC Bank Net Banking. Please Resolve Urgently and also Intimate. Reagrds.

Reply
Customer care female
Ms. Monika CallsSep 11, 2016

We were supposed to get 100%cashback from Paytm as per Paytm offer on bigbazar shopping. We have just received 100rs. There was no terms and condition mentioned. I just need my cash back as I have done shopping for 2046rs. This is ridiculous. You people should not bluff the customers. I want my money back. Looking forward for your quick and necessary revert. Thanks and Regards
Monika .

Reply
Customer care female
Ms. Megha Mp CallsSep 08, 2016

08. 09. 2016 i have rechage the idea Mobile no Amount 30. The amount is debited my saving account amount is not recharged till now amount is credited my bank account and its showing recharge felled order and we refund the Paytm wallet, but still its not done please refund the amount. Order num 2028089914 Thanking You.

Reply
Customer care female
Ms. Vanshika Soni CallsSep 03, 2016

Ms. Vanshika Soni On Phone To Paytm Service
Sir I have ordered two scientific calulator to the address Raigarh which is in chhattisgarh bht I have written Maharashta. Please tell me whether I will get my product or not. Rest of the address and pincode I have written correctly.

Reply
Customer care male
Mr. Chandrakant Modi CallsSep 01, 2016

Mr. Chandrakant Modi On Phone To Paytm Service
We are interested in taking banking franchisees. And money transfer as well. Revert us on below given email ID
we will also provide our ownership shop for the same business purpose at kandivali west Mumbai
we are also doing same business

provide us your contact number and email ID as well
thank you.

Reply
Customer care male
Mr. Narendra Pratap Singh CallsAug 29, 2016

9560677432
Dear All,
I need upgrade my Paytm wallet so please do the needful. My Paytm app show this massege "TO USE THIS FEATURE, UPGRADE YOUR ACCOUNT FROM THE 'Add money'Option and tap on the 'ugrade your wallet' Button. "

so sir i humble request to you. Thank you,

Regards
Narendra Pratap Singh
9560677432.

Reply
Customer care male
Mr. Swapan Kumar Sarkar CallsAug 29, 2016

For add money in my Paytm on 27-08-2016 at 7. 51p. M. I transferred the money through my debit card. The bank has debited the Rs. 1000/ )11353134-V), but it has not been credited in my Paytm wallet till 11a. M. On 29. 08. 2016. please Look into the matter and do needful on urgent basis. Prof. )Dr.) S. K. Sarkar
M 9874581956.

Reply
Customer care male
Mr. Avinash Kumar CallsAug 25, 2016

Mr. Avinash Kumar On Phone To Paytm Service
Dear Sir/ Mam

I have recharged my mobiles dated 23/08/0216 two no 856936706, 856936707 and recharge amount 154 and 96 sir Recharge Amount deduct my Account, but we have not received the recharge amount my both mobiles no, so please recharge my mobiles number Otherwise refund send my account. Sir this is second times please updated.

Reply
Customer care male
Mr. Nithin S Nair CallsAug 24, 2016

I had booked style amaze golden and red georgette anarkali material. I had booked two of them, but i received only one of them and also when i checked in Paytm website the status shown is that it is delivered. The order ID is 1965750758. I need the refund immedietly or the item should be delivered.

Reply
Customer care female
Ms. Sanchaita Dutta CallsAug 24, 2016

Mobile No. 8017153325

I have paid CESC Bill through Paytm amount of Rs. 850/-, but it is not credited to CESC, but it is credited Paytm Wallet. At that time my account is not created due to OTP get in late. So I want to refund my 850/- from you. My Transaction Description 5890994077.

Reply
Customer care male
Mr. Bhavin Jain CallsAug 24, 2016

Sir,
I have sent Cash to wrong Mobile Number this morning of amount rupees 5000 by mistake. Wrong number : 9596263348
Right number : 9599263348

The wrong number to which the amount has been sent does not even have a Paytm account. Kindly find a suitable solution to resolve this issue at urgent.

Reply
Customer care male
Mr. Amit Nigam CallsAug 24, 2016

Hi,

My wife has transferred Rs. 8000 in my account it got deducted from her Paytm, but it got stuck in my Paytm saying i need to upgrade.complaint is -
1. Money is stuck neither i am recieving it nor she has got the refund. If the money i am not liable to realize at least it should get refunded to her account. 2. Raised the request to upgrade an picku the docs from the mentioned address, but it has never happened. Regards,
Amit Nigam
Mobile 9818787794.

Reply
Customer care female
Ms. Gibi Peter CallsAug 23, 2016

My phone has two SIM cards. In UBER app. One number Is registered and for Paytm the next number Is registered. Now i want to pay UBER through Paytm, but i can not. Both the apps. Are downloaded in the phone and both are working seperately. Can you help me. In my Paytm wallet has Rs. 370. Same phone number Is required?.

Reply
Customer care male
Mr. Biswapriya Sengupta CallsAug 22, 2016

Please refer to my order number 1941584249 dated 5th August, 2016, I had received the content as per order, but in defective condition. My request through portal for return the same was acknowledged by you on 9th August, 2016. But neither anybody turned up collect the same nor any amount was credited in my wallet. I used to use Paytm frequently since long and didn't return anything earlier. If I no service is provided after passing a long days then I will think to discontinue the use of Paytm as a dissatisfied customer. Thanks,

Biswapriya Sengupta

MOB: +91 9433147926.

Reply
Customer care male
Mr. Ravish Rana CallsAug 22, 2016

Mr. Ravish Rana On Phone To Paytm Service
Hi Team,

ID :8261886916
I have booked a flight ticket for 19th August. Unfortunately i missed the flight. Flight PNR : XB5TVZ. I have talked to the indigo team, they have initiated the refund of flight taxes. Now please let me know the further process. Thanks.

Reply
Customer care male
Mr. Panchanan Mandal CallsAug 21, 2016

I, Panchanan Mandal recharge my Vodafone number 9735041010 on 19/08/2016 at 11. 40 pm of Rs. 100 by SBI net banking with support of Paytm gateway. My account balance debited, but phone balance did not added. My recharge order number Is 1978294035. Please do the needful.

Reply
Customer care male
Mr. Jafarali Patel CallsAug 19, 2016

Mr. Jafarali Patel On Phone To Paytm Service
Please keep toll free number state wise so some difficult problem solve immediately for example I lost rupees 1500 today still I not received in my wallet my number is 9558816635. Please see transaction how many I mail. But not solve my problem. Still I much time I wait. Please do fast.

Reply
Customer care male
Mr. Bala Dutt CallsAug 13, 2016

Paytm company is fraud. I have received an email by you there is wrote
you won Rs. 1000/- Paytm cash. You need add Rs. 1000/- in your wallet and apply the promocode. Then we added Rs. 1000/- in your wallet. After that i done same process, but i have not received any amount by you. I have download Paytm app, but i have not received Rs. 25/-. I have purchase
petrol by Paytm, but i have not received any cash back from you.

Reply
Customer care male
Mr. Mayank Mehta CallsAug 13, 2016

My contact number is +91 9424872613
I am worried since yesterday(12 August) and didn't get any response from Paytm. What the hell is going on. I have recharged of 220/- on yesterday(12 August) in BSNL. And the recharge had been Successfully done, the payment also reduct from my account, but still didn't get the recharge in my phone. When I inquiry about that it says "Operator Down". So what the hell is this. I need the recharge amount back because bank transaction has been done Successfully. For the proof, I have also attached the image of screen-shot over here. Please have a look. The Order No. Is - 1958703046

I am bothering since yesterday. Please do something. Either I will never use the service of Paytm. Is that service you provide the customers. Thanks.

Reply
Customer care male
Mr. Shyam Damani CallsAug 13, 2016

I have bought orbittrack, but no service information given and Paytm service even too bad no customer no can not contact last 10days I am trying to solve my problem. I will never buy product from Paytm if there is no proper service. PLZZ solve my problem and contact me fast.

Reply
Customer care male
Mr. Vigneshwaran CallsAug 12, 2016

I have submitted my documents for wallet upgrade one months back. But still its pending. I have sent queries to two more times. But still i doesn't resolved. The Paytm customer care helpline number is very worst. And they didn't response. My MailId:Vigneshwaran 821@gmail.com
contact number :8056250383


I hope it will get resolved soon. Pleae do the needful. Thanks
Vigneshwaran B.

Reply
Customer care male
Mr. Rajesh. M CallsAug 12, 2016

I was recharging my Airtel DishTv through your Paytm app instead of recharge your app deducted two times from my account still now my DishT. V is not recharged, but your has deducted two times. I did recharge for Rs. 266. I want my refund money back. I am trying to call your customer care toll free number 1800 1800 1234 since last three hours, but the number is busy. Please reply.

Reply
Customer care male
Mr. Mohammed Shahid CallsAug 10, 2016

I have an account in Paytm, I can not login from kosa@catwalkworldwide.com due to OTP. Because my mobile has been change and I also tried forgot password option, but I haven't got any reset password in my email. Please change my number from 9088014032 to 9831555019.

Reply
Customer care male
Mr. Kewal Krishan Gupta CallsAug 08, 2016

MOBILE NO ;+919887512900
I HAVE COMPLAINT REGARDING THE RECHARGE THAT
I HAVE RECHARGE TO A MOBILE NUMBER AND THE Paytm SHOW IT SUCCESSFUL AND BALANCE WAS ALSO DEDUCTED FROM MY HDFC CREDIT CARD BUT RECHARGE TO SPECIFIC MOBILE NUMBER WHERE I RECHARGE FOR DOES NOT GET RECEIVED SO PLEASE SIR HELP ME TO RESOLVE THIS PROBLER.

Reply
Customer care male
Mr. Anbalagan CallsAug 07, 2016

Sir, I am Anbalagan 5/8/2016 mobile recharge 230 rupees. Net Banking via Paytm. Bank money deducted. But my mobile money didn't add. Mobile number:9176145449. Please consider my request. Bank reference number is00220160805076
Thanks and Regards
Anbalagan .

Reply
Customer care male
Mr. Santu Das CallsAug 04, 2016

Mr. Santu Das On Phone To Paytm Service
On 3-8-16 I have purchased "Vishesh VSH707 750 W Dry iron (White) Rs. 384 and order number 1937273289". When I am see the product then showing 15% "CASH BACK" on top of the box. But till now i have't received any cash back. Please check screenshot for reference and consider my cash back immediately. Thanks and regards,
Santu Das
8296302525.

Reply
Customer care male
Mr. Raffiuddin Khan CallsJul 30, 2016

Mr. Raffiuddin Khan On Phone To Paytm Service
On 20th July 2016 I had booked for Aqua sure Aquaflow water purifier vide order No. 1902720141 with your assurance that the item will be delivered by 28th July 2016. I had already paid Rs. 5448. 00 for the item Till date that is 3oth July it has not been delivered. It shows your consciousness about the customer. Since the money is already paid, you do not care for delivery. I think it is a fraud company. While booking COD facility was also not available. So I think you do your business by receiving the money from customers in advance and recycling the fund cheating to the customer. Even your contact number is also always busy. If any number is picked up, it directs for dialing for another number, which is not at all attended. Further you tell the number as TOLL FREE, but after your instruction, money is deducted from the customers mobile wallet. So let me know by what time I will get my item delivered or get my money returned or I shall approach for other appropriate course of Action.

Reply
Customer care female
Ms. Ch.anupama CallsJul 29, 2016

Ms. Ch.anupama On Phone To Paytm Service
22. 07. 2016 paid for RTA driving License Slot booking Rs. 480/- by credit card through online and registered number 14861250 for the date of driving test dt: 20. 08. 2016, but we did not get the receipt from RTA in online. Please provide receipt at the earliest. Thanking you.

Reply
Customer care male
Mr. Hemanth Kumar CallsJul 28, 2016

11. 07. 2016 i have rechage the Airtel Mobile no Amount 550. The amount is debited my saving account amount is not recharged till now amount is credited my bank account and Paytm wallet, please refund the amount. Thanking You

Regards,
Hemanth Kumar
9738966362.

Reply
Customer care male
Mr. Jay CallsJul 28, 2016

I have recharged in my 9228000090 TATA walky number and i am select TATA cdma postpaid and recharge will be done i paid 400 rupees bill and walky option is not avilable in Paytm so i chose a TATA cdma postpaid my ammount is debit in my bank account so i revert my money if possible.

Reply
Customer care female
Ms. Aabha CallsJul 26, 2016

Ms. Aabha On Phone To Paytm Service
I ordered the laptop HP Pavilion 15-au003tx on 23rd july with promocode of getting cashback 18% and was supposed to get cashback on 24th july. It has been three days more, but I still have not received cashback. The customer care has till now given no response to previous queries. I am very disappointed and would like to cancel the item if I do not receive the cashback the earliest. Please reply as soon as possible, I am regular user of your site and did not expect this from you. My order number is 1908409212.

Reply
Customer care male
Mr. K.anandan CallsJul 26, 2016

I HAVE ALREADY REGISTERED WITH PAY TM FROM MY MOBILE NO. 8148369167. BUT i AM NOT ABLE TO DO ANY RECHARGE. WHEN I SIGN UP WITH MY ABOVE MOBILE NO. I AM PROMPTED TO SUBMIT THE OTP. WHEN I TYPE THE OTP A MESSAGE STATING THAT ANOTHER MOBILE NUMBER HAS BEEN REGISTERED AND I AM ASKED TO RAISE A QUERY IN Paytm. CUSTOMERCARE. TWICE I RAISED THE QUERY BUT WITH NO POSITIVE RESPONSE. I AM HAVING ANOTHER MOBILE NO. 9445870167. FOR THE PAST two MONTHS i AM UNABLE TO USE THE Paytm ACCOUNT. PLEASE SUGGEST A SOLUTION.

Reply
Customer care male
Mr. Selvaganesan.m CallsJul 25, 2016

Mr. Selvaganesan.m On Phone To Paytm Service
I have made the transaction amount Rs. 5664/-to birla sun life insurance via IOB net banking on 19/07/2016. But, Until now the amount was not transfered to birla sun life insurance and see attached the screenshot from Birla Sun life Insurance for your referance. I request you to confirm me the transaction made to birla sun life insurance. Otherwise, please credit back the amount Rs. 5664/- to my IOB account. Transaction ID:1185540, Transaction Status : Unsuccessful, Made of payment:IOB.

Reply
Customer care user complaints