BDO Philippines Customer Service Phone Number

Phone Number of BDO Philippines is (+632) 840-7000, (+632) 631-8000 .
BDO Unibank is the leading financial institution in the Philippines. The Bank is also known as Banco De Oro and BDO. It is a division of SM Group, one of the leading groups in the country and is operated by tycoon Henry Sy. The Headquarters of the bank is located in Bdo Corporate Center, Makati, Philippines. BDO Unibank serves the community through its 23,598 employees.

BDO Unibank Operations


BDO Bank caters all the banking needs of individuals and businesses in the Philippines like retail banking, commercial banking, lending, foreign exchange, trust and investments, corporate cash management and many others. The Bank operates fifteen subsidiaries in the Philippines and four in other countries. Its list of subsidiaries includes BDO Capital & Investment Corporation, BDO Insurance Brokers, BDO Card Corporation, BDO Private Bank, BDO Strategic Holdings and Equimark-NFC Development Corporation, PCIBank Insurance Brokers.

BDO Unibank History and Network


BDO Unibank has started operations in 1968 as Acme Savings. The Bank is known as Banco De Ori Unibank after the merger of PCI Bank. Besides PCI Bank, it has acquired many small financial institutions as well as companies since its inception. These financial institutions include Dao Heng Bank, Banco Santander Philippines, United Overseas Bank Philippines, GE Money Bank, Citibank Savings and Deutsche Bank Philippines. According to the financial reports of 2011 year, it had Revenue of USD 1.165 billion, Net income of USD 244 million and total assets of USD 25.337 billion. BDO Unibank operates 831 Domestic Branches, fourteen international offices and 2,373 ATMs. The Bank has received Best Asian Bank and Best Bank in the Philippines awards.

BDO Philippines Domestic Contact Numbers


PLDT: 1-800-10-631-8000
Digital: 1-800-3-631-8000
Globe Landline: 1-800-8-631-8000
Batantel: 1-800-5-631-8000

BDO Philippines International Contact Numbers


BDO: +800-8-6318000
AMEX Personal Cards: +800-8-8141700
AMEX Corporate Cards: +800-8-8407400


BDO Philippines Address


The address of BDO Philippines is 7899 Makati Avenue, Makati City 0726, Philippines.

BDO Philippines Email Address


The email address of BDO Philippines is callcenter@bdo.com.ph.

BDO Philippines Website


The Website of BDO Philippines is www.bdo.com.ph.

BDO Philippines Customer Support Service Phone Number


The customer support phone number of BDO Philippines is (+632) 840-7000, (+632) 631-8000 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of BDO Philippines Service Center and BDO Philippines customer service phone number is given below. The helpline of BDO Philippines customer service phone number may or may not be toll free.

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BDO Philippines Phone Number Customer Service

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BDO Philippines Source of Knowledge


www.bdo.com.ph/about-bdo/business-operation
en.wikipedia.org/wiki/bdo_unibank
www.bdo.com.ph

Your Complaint, Suggestion, Complication, Review To BDO Philippines

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BDO Philippines Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Raquel Ilano CallsSep 01, 2020

Mr. Raquel Ilano On Phone To BDO Philippines Service
Mam. Sir
pano ko aayusin maging active ing credit card ko. Please advice. Pano gagawin.

Reply
BDO Philippines Customer Service Care Phone Number 330902
Ms. Connie Leah Alvarez CallsSep 26, 2019

Ms. Connie Leah Alvarez On Phone To BDO Philippines Service
Good Day

This is Connie Leah Alvarez and I have concern regarding with my BDO Mastercard Credit Card. I supposed to pay my bills in online banking to my Citibank credit card and sadly, I didn't noticed that I pay it to my Bdo Mastercard credit card which is closed already. This is happened last September 16, 2019. How can I get back my money then?

Hope I can received any feedback regarding my concern. Thank you.

BDO Philippines Phone Number Customer Care Service
Reply
Customer care male
Mr. Roger Gualberto CallsMar 15, 2018

Mr. Roger Gualberto On Phone To BDO Philippines Service
I was at your BDO-SM-Lanang Branch yesterday and have to wait for 36minutes before I was able to make my business. Being a Senior Citizen(SC), is tiring to be standing while waiting for my turn. Luckily, I find an empty seat while other SCs were standing waiting for the Priority Nos flashed in a small monitor which could hardly be read by SCs. I thought we (SC) are given priority to be served, but unfortunately, out of 11 tellers only two tellers were serving the SCs. 36 minutes is so precious time for me. I hope this complain will be given your utmost consideration for the sake of Senior Citizens banking with you.

Reply
Customer care male
Mr. Renaldo Delos Reyes CallsMay 16, 2017

Mr. Renaldo Delos Reyes On Phone To BDO Philippines Service
Hi, i am a BDO costumer I registered to your online site so I can monitor my bank account balance, but it seems they blocked my registration. Please can you help me activate it. Thank you
My phone number 00966502570004 and can you notify me around 9:00am to 11:00am local time. Thanks.

Reply
Customer care male
Mr. Marvin S Almocera CallsOct 23, 2017

Mr. Marvin S Almocera On Phone To BDO Philippines Service
Hi good afternoon bdo's staff, I'm Marvin S Almocera , my concerned to your good office is my BDO VISA CREDIT CARD won't Successfully delivered to me. Can you please redelivered it to me because I really need this for my personal transaction and other matters. Will you please redelivered it to me as much as possible, my BDO VISA CREDIT CARD ending in 9103. I WILL WAIT FOR YOUR ACTION. THANK YOU AND MORE POWER TO YOUR OFFICE. GOD BLESS YOU ALL.

Reply
Customer care male
Mr. Antero Jimeno CallsOct 19, 2017

Mr. Antero Jimeno On Phone To BDO Philippines Service
I am having problem taking money from ATM machine from from BDO debit card. Last time I withdrew money from the ATM was two days ago and i tried taking some today, but the message said that the maximun amount had been reached. How could that be when daily max for my account is 400, 000. Please reply soon. I need to get some cash.

Reply
Customer care female
Ms. Babelyn Reyes CallsOct 07, 2017

Ms. Babelyn Reyes On Phone To BDO Philippines Service
How to use my account for online coz i try to used it for pay online booking for fligths, but i cannot used it.

Reply
Customer care male
Mr. Alan F. Crescini CallsFeb 02, 2018

Mr. Alan F. Crescini On Phone To BDO Philippines Service
I have an old debit card under Equitable PCIB on my SSS pension, issued by BDO branch - Shaw Blvd. - Yulo, still usable, but past deteriorating. I want to request for a replacement under BDO as merge Bank. My, problem is I can not go back to the Philippines due to heart problem I am now a Canadian Citizen for 18 yrs. )I am 72 yrs. Old) I have been withdrawing my monthly SSS pension thru my old ATM card monthly, here in Winnipeg, Canada ever since. Can I have someone from BDO to help me regarding this. Thnx. Alan Crescini.

Reply
Customer care male
Mr. Bryan Lionel Jaranilla CallsMay 15, 2018

Mr. Bryan Lionel Jaranilla On Phone To BDO Philippines Service
I my user ID and my password for mobile banking app. How can i retrieve my account so that i can use the application.

Reply
Customer care male
Mr. Mark CallsJan 01, 2018

Mr. Mark On Phone To BDO Philippines Service
BDO ONLINE IS NOT SO GOOD. ACCESS IN ONLINE OTP IS HARD. I HAVE TO MAKE A IDD CALL TO ACCESS AGAIN MY BDO ONLINE. :(.

Reply
Customer care male
Mr. Jayrold Lajara CallsAug 10, 2018

Mr. Jayrold Lajara On Phone To BDO Philippines Service
Hi, This is to complain the unauthorized transaction which cause debit on my account. The last widrawal that I did was last July 22, 2018 at Crossing Calamba Laguna. The amount debited in my account is 8, 195. 45 pesos. Details of transaction is shown in the screenshot present in the attached.

Reply
Customer care male
Mr. Mark Krostoffer Loredo CallsDec 02, 2017

Mr. Mark Krostoffer Loredo On Phone To BDO Philippines Service
I got debited amounting 5000. 00php in one of your ATM in sm clark pampanga.

Reply
Customer care female
Ms. Lenie Arceta CallsNov 17, 2017

Ms. Lenie Arceta On Phone To BDO Philippines Service
Good eve. Nag depo kami ng 3k by machine para sa dp namin sa azur noon nov10 2017 sa sm calamba branch. Monday update namin si azur wala pa daw un deposit namin. Wait namin till wed pero wala parin napasok. Nag update kami sa teller na kausap namin. Name DONNA. Hindi kami inaasikaso. Hangang kailangan namin makipah usap aa manager. Then si ms mj ang nag assist aa amin. Ok na daw that day naayos na un problem. Na iredeposite na daw. Wait kami thursday wala parin napasok. Update ulet kami kay bdo. Okey na daw wait lang daw namin friday wala parin. Hangang ngayon gabi wala napasok kay azur. Hindi mo masasabi baka na scam kami kasi si azur mismo ang nakikipag coordinate sa amin para maayos booking namin sa kanila. I am just asking po bakit po kaya till now hindi pumapasok un deposite namin kay azur. 1week na po un ha. Un reservation namin na cancel na dahil sa tagal. Paki actionan naman bdo sm calamba.

Reply
Customer care female
Ms. Abigael Diaz CallsJul 20, 2018

Ms. Abigael Diaz On Phone To BDO Philippines Service
Hi good day, I called earlier, you asked for my office landline number to process my personal loan, here is my office landline number is (02) 841 9700. Thank you.

Reply
Customer care female
Ms. Nikkie Rodriguez CallsJul 10, 2017

Ms. Nikkie Rodriguez On Phone To BDO Philippines Service
How can i know that my kabayan savings account is still open or available?coz when i try today to use. It says invalid card. What will i do?if my card is closed. How can i get the money that i deposit in that account?.

Reply
Customer care male
Mr. Randy C. Canete CallsNov 07, 2017

Mr. Randy C. Canete On Phone To BDO Philippines Service
I received a notice from the Payoneer last November two, and upon checking my account it was transferred to my bdo cash card account last November one, how come up to now I cannot see any money transferred to my account. Please help immediately. I need an immediate feedback. Thanks.

Reply
Customer care male
Mr. Randy C. Canete CallsNov 07, 2017

Mr. Randy C. Canete On Phone To BDO Philippines Service
I need an immediate answer, I am expecting a money transfer to my account, I just wanted to know if it is already transferred to my bdo cash card account.

Reply
Customer care female
Ms. Matgarita CallsNov 06, 2017

Ms. Matgarita On Phone To BDO Philippines Service
Pwede po bang ipasend ang credit card pin ko sa new email add. At new cel ko ano po ang dapat Kong gawin.

Reply
Customer care male
Mr. Anton CallsJul 13, 2018

Mr. Anton On Phone To BDO Philippines Service
How to activate my bdo kabayan while i am in saudi.

Reply
Customer care female
Ms. Danielle Hilker CallsAug 26, 2015

Ms. Danielle Hilker On Phone To BDO Philippines Service
HelloMy name is Danielle Hilker and i was supposed to have money transferred into my account in Huntington Bank from Jonathan Hirsch's BDO account before Sept. 3rd. I gave him an incomplete checking account number to my account when he sent the money, so i gave him the right checking number for the transfer two days ago, and i was told, by him, that it would take five days for the transfer to cancel, and extra two days for it to arrive to my account which would be around Sept. four or 5. That is too late. Why does it take that long to cancel a transfer? It's supposed to take a day only. Is there a way to get the money transferred into my account before the 3rd of September?Sincerely, Danielle Hilker .

Reply
Customer care female
Ms. Diomarie Grotes Naigan CallsMar 20, 2015

Ms. Diomarie Grotes Naigan On Phone To BDO Philippines Service
It will deactivate my account i am not continuously sending money???i already put 5months ago since i open it, but i stop almost 1@6MONTHS. Thanks.

Reply
Customer care male
Mr. Crispin Cristobal CallsFeb 02, 2015

Mr. Crispin Cristobal On Phone To BDO Philippines Service
I Mr. Crispin Cristobal presently on board LNG Aamira as a Chef make a loan to your bank last December 2014, but the bank decline my loan for whatever reason that i did not know I complete all the papers all you need so in return can you please advice me why they decline my loan and what reason. Many thanks.

Reply
Customer care female
Ms. Glenda Calayan CallsOct 06, 2013

Ms. Glenda Calayan On Phone To BDO Philippines Service
Not disposed 1000 bill cash dated October 5'2013 at around 11:a.m. At SM Manila near the SM supermarket. I withdrawn 1200, but the machine has only disposed 200 pesos and no transaction slip.i have alreay a report numver of 507369486.

Reply
Customer care male
Mr. Eleazar Samonte CallsSep 06, 2013

Mr. Eleazar Samonte On Phone To BDO Philippines Service
Im about to send my documents in support of my credit card application. Please give me the e-mail address where can i send. Thank you.

Reply
Customer care user complaints