Jetstar Singapore Customer Service Phone Number

Phone Number of Jetstar Singapore is (65) 6499 9702 / (65) 6499 9702 / 1866 397 8171 .
Jetstar Singapore is a service in Singapore, provided by Jetstar Airways Pty Ltd., commonly known as Jetstar, which is a low-cost airline of Australia. It was founded in the year 2003. The headquarters of the company is situated in Collingwood, Melbourne, Victoria, Australia. The parent company of Jetstar is Impulse Airlines Holdings Pty Ltd. Qantas Frequent Flyer is a frequent flyer program of the company. The main hub of the Jetstar Airline is the Melbourne Airport and the secondary hubs of the airport are Cains Airport, Brisbane Airport, Gold Coast Airport and Sydney Airport. The service of the airline is provided to approximately 35 destinations with the help of the fleet size of about 74 aircrafts. The slogans of the Jetstar Airline are Australia's No. 1 Low Fares Airline and Low Fares, Good Times (Fly Always).
Official Contact number of Jetstar Singapore
Phone Number: (65) 6499 9702
Additional Contact Number of Jetstar Singapore
Phone Number: (65) 6499 9702
Additional Contact Number for USA Clients
Phone Number: 1866 397 8171

Description


The airline is famous for its low cost flight services. Online ticket booking and ticket status verification facility is available on the website of airline. There are two brand strategies of the Quantas Airline, one of them is Jetstar, which is for low-cost market and the other one is Quantas Airways, for premium full-service. Both the domestic as well as international flight service is provided by the airline. Some of the sister airlines of the company are Jetstar Hong Kong, Jetstar Asia Airways, Jetstar Japan, Valuair and Jetstar Pacific Airlines. It was in the year 2003 that the Quantas Airline established Jetstar Airline for its low-cost subsidiary. The company started serving the international destinations on 1st of December, 2005. It was on 1st of December, 2005 that the airline started the services for New Zealand, Christchurch, Sydney, Melbourne and Brisbane. End this year; it also started providing services to Perth from the Avalon Airport. Later it was in the year 2006 that Jetstar and Jetstar Asia combined together under a single brand, named Jetstar.
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Jetstar Singapore Address


The address of Jetstar Singapore is Singapore Changi Airport T1, PO Box 323, Singapore 918144.

Jetstar Singapore Website


The Website of Jetstar Singapore is www.jetstar.com.

Jetstar Singapore Customer Support Service Phone Number


The customer support phone number of Jetstar Singapore is (65) 6499 9702 / (65) 6499 9702 / 1866 397 8171 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Jetstar Singapore Service Center and Jetstar Singapore customer service phone number is given below. The helpline of Jetstar Singapore customer service phone number may or may not be toll free.

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Jetstar Singapore Phone Number Customer Service

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Jetstar Singapore Source of Knowledge


www.jetstar.com/sg/en/contact-us
en.wikipedia.org/wiki/jetstar_airways
www.jetstar.com/sg/en/about-us/our-company
www.jetstar.com

Your Complaint, Suggestion, Complication, Review To Jetstar Singapore

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Jetstar Singapore Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Narayan CallsSep 16, 2016

Mr. Narayan On Phone To Jetstar Singapore Service
Hello,

I have planned to book a round trip to Phuket. I have a son who is infant. On my Departure, my son is an infant. While returning he will complete two years. (return flight is on two days after his birthday). Please assist to confirm whether he ticket can be booked as Infant for both onward and return journey. Regards

Narayan .

Reply
Customer care male
Mr. Edgardo CallsSep 04, 2016

Mr. Edgardo On Phone To Jetstar Singapore Service
Both Customer service call and chat does'nt know if it is allowed to purchase a ticket in Changi Airport Jetstar Counter. Simple info they do not have.

Reply
Customer care male
Mr. Thanh An CallsAug 15, 2016

Mr. Thanh An On Phone To Jetstar Singapore Service
Hi,

I paid my air ticket via Singpost service. Booking Ref: NEZ9Q5 in Sinpost receipt. But actual, my booking Ref: NEZ9QJ. There is a mistake of Singpost service here. Contact number is (+65)81540748. Could you double check and send e-ticket for me ?

Thanks,
An.

Reply
Customer care male
Mr. Boaz Kadman CallsApr 07, 2016

Mr. Boaz Kadman On Phone To Jetstar Singapore Service
I purchased tickets for a round trip two adults one childSingapore to Siem Reap with one item of luggage on my name. On the return flight we had to pay 40 $us for that item of luggageI expect a refund as i purchased a round trip ticket with one item of luggage.

Reply
Customer care male
Mr. Loy Tan CallsMar 26, 2016

Mr. Loy Tan On Phone To Jetstar Singapore Service
My friend was traveling flight 3k593 back to cambodia on 25/3. Upon arrival her bag was not there. I call up jetstar customer care 8008523632 on the same day and informed the incident to the staff Mr Zoe. He say will informed the trying department and will get back to me within 24 hour. Today 26/3 i call up to jetstar and make inqury about the above incident. This time a lady staff by the name of Kin is serving me. Again she say will call back to me and ask for my contact. I was very angry because i have just given my contact to Mr Zoe why she asking again?this show that he did not key into the computer call up jetstar on the same day i do not understand why they takes so long times to just look for the baggage. Is it they do not care at all or they are all sleeping?Please take note all these ground staffs are the one represent image of jetstar. If they do not do a good job and respond fast to customers need how you want us to have confident in your airline and to travel with jetstar again.

Reply
Customer care male
Mr. Jason Ong CallsMar 22, 2016

Mr. Jason Ong On Phone To Jetstar Singapore Service
I called to enquire whether could I cancel or postponed by flight booking for four person as my mother in law has just been discharged, and not advice to fly. I have a document from the hospital stating that. Would someone be able to get back to me. I am attended by an office, Nash, when I called in earlier. He is of no help at all and very sacrastic. Certainly doesn't qualify as a custoemr service officer at all.

Reply
Customer care male
Mr. Ow Yong Kim Thiam CallsFeb 16, 2016

Mr. Ow Yong Kim Thiam On Phone To Jetstar Singapore Service
My booking: W82JHL. Please give me a call 93223373 Ow Yong.

Reply
Customer care male
Mr. Ow Yong Kt CallsFeb 16, 2016

Mr. Ow Yong Kt On Phone To Jetstar Singapore Service
My booking: W82JHL. Could not find the on-line booking.

Reply
Customer care female
Ms. Thanh Ngoc Dan Nguyen CallsFeb 12, 2016

Ms. Thanh Ngoc Dan Nguyen On Phone To Jetstar Singapore Service
Hi, my parents flew from Melbourne (Tullamarine) to Tan Son Nhat Airport, Vietnam on 12/Feb/2016 on JQ007 12:10pm and transit in Singapore on 3K551 19:25pm on 12/Feb/2016 with Booking Ref. M9HQSS under NGUYEN (last name), BONG THI (First Name) and NGUYEN (last name), KIET VAN (First Name): One of their check-in baggage approx 25kg lost somewhere on the way and they received only one baggage on the arrival In stead of 2. The information of claimed lost baggage File Ref. : A/SGNJQ 12365 NGUYEN THI BONG. Until now, according to Vietnam feedback they told us this baggage is still in Singpore and are processing the paper work to send back to Tan Son Nhat airport on the earliest flight. But when we contacted them in Vietnam. They are keeping delay. Can you kindly check? How many days from claimed date, I can proceed the claimed lost baggage for compensation from your company? Any further question, please kindly send me email or call me throught phone number 0468 855 174. Thanks.

Reply
Customer care male
Mr. Lee Yu Chuang CallsNov 30, 2015

Mr. Lee Yu Chuang On Phone To Jetstar Singapore Service
Lost uniqlo white parka 29dec2015 on jetstar 3k676 row 27

Reply
Customer care male
Mr. Sanjay CallsJul 24, 2015

Mr. Sanjay On Phone To Jetstar Singapore Service
Today flight 3k247 to Surabaya from Singapore got cancelled. No alternative route till Surabaya was arranged asked for Jakarta tdy flight was full. I am stranded at Singapore airport with no option left. Now the service desk gave ticket to Jakarta and that too tomorrow. From Jakarta I have to make my own arrangement. Uncertain. Now i request that stay at Singapore should be arranged by airline as a Service to the customer. Now airline to make hotel stay arrangement as a special case Waiting at the airport with no hotel booking. So let jetstar arrange accommodation. Looking forward for immediate reply within an hour. RegdsSanjay TERDAL.

Reply
Customer care female
Ms. Goh Phuay Yee CallsJun 06, 2015

Ms. Goh Phuay Yee On Phone To Jetstar Singapore Service
My luggage is lost. Ps revert as soon as possible flight 3k 161. Name Goh Phuay Yee . My bag missing0041301240 and 39. My phone 65 98594417. My email phuay _yeeg@yahoo.com. My clothes not here with me .

Reply
Customer care male
Mr. Ng Sung Thong CallsFeb 13, 2015

Mr. Ng Sung Thong On Phone To Jetstar Singapore Service
I want to change passenger in Air ticket.

Reply
Customer care male
Mr. Michael Vong CallsOct 27, 2014

Mr. Michael Vong On Phone To Jetstar Singapore Service
I am unable to get connected with a customer service operator to answer my queries on my lost luggage. Appreciate if someone from Jetstar contact me by tomorrow. My mobile number is 6597527736. I am now in Kuala Lumpur with no clothes, toiletries, medicine!.

Reply
Customer care male
Mr. Abdul Fattah CallsOct 14, 2014

Mr. Abdul Fattah On Phone To Jetstar Singapore Service
14 October 2014
Re : appeal refund air ticket for booking reference number Hyjtpz (Mr. Muhammad Shahrul Adli Nordin) traveling date and place departure date is 25th September 2014 (sin-sub) return date is 28th September 2014 (sub-sin).
Dear sir / madam,
I wish to appeal for a refund for the above stated reference number as i had accidentally overlooked that Mr Shahrul’s passport would expire in few days prior to the date of departure. I only realized this upon check-in on the 25th September 2014, when the officer in charge informed me.
Mr Shahrul, the passenger, tried to request for an extension on the day itself at the ICA Singapore. Unfortunately the request was rejected.
It was unfortunate that Mr Shahrul, being one of the students who were supposed to join us in the trip was not able to do so. I hope the explanation above may assist you to grant us the request for a refund.
I sincerely hope for your kind understanding.

Sincerely
Muhammad Abdul Fattah
Team leader

Reply
Customer care user complaints