Regency Fireplace Customer Service Phone Number

Phone Number of Regency Fireplace is +1 (301) 248-6000, +1 916 371 1101 .


Regency Fireplace originally Regency Fireplace Products is an American company engaged in designing and sales of fireplaces. It is a leading company in the field of manufacturing of heating products. Regency Fireplace Products is a privately held company. Its product portfolio contains various products ranging from contemporary quality fireplaces, freestanding stoves, traditional fireplaces, wood inserts, gas fireplaces, wood fireplaces, outdoor gas fireplace, hampton Cast iron fireplaces and inserts for existing fireplaces. It also custom designs fireplaces according to individual's demands.


Regency Fireplace Products started its journey in the year 1979 by the efforts of Robert Little. Regency considers the various aspects during the manufacturing of its products such as high quality, burning efficiency, good aesthetics and many others. It offers highest level of support after the sale of its products. The company has set up a manufacturing facility in North America that is spread in more than 240,000 square feet of area. The facility is equipped with the innovative technology. It owns many brands from the field like Regency, Hampton and Excalibur. Regency's products are sold to countries like the United States, Canada, Mexico, Australia, New Zealand and several parts in Europe and Asia. The company ranks amongst the top companies in the United States with revenues worth between $50 -$100 million.

Regency Fireplace Address

The address of Regency Fireplace is 860 Embarcadero Dr Ste 60, W Sacramento, CA, United States, 95605-1526.

Regency Fireplace Website

The Website of Regency Fireplace is

Regency Fireplace Customer Support Service Phone Number

The customer support phone number of Regency Fireplace is +1 (301) 248-6000, +1 916 371 1101 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Regency Fireplace Service Center and Regency Fireplace customer service phone number is given below. The helpline of Regency Fireplace customer service phone number may or may not be toll free.

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Regency Fireplace Phone Number Customer Service

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Regency Fireplace Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Arnold CallsMar 12, 2018

Terrible customer service. My Regency Fireplace stopped working. Gas shut off by utility company. Dealer slow to come to fix it and when he did come out unit only worked a week. Dealer is useless. Dealer showed up to repair again. Same thing it only worked a week. Contacted area salesman Bob MacAuly and he said he would get it repaired. Might have as well spoke to nobody as he was just a mouthpiece of pure false info. Whole company in Canada is a joke. Spent 4500. 00 and no service. Had an HVAC company look at it and he got it repaired finally. Never use Regency Fireplace for a purchase. There are much better units just not Regency.

Customer care male
Mr. Nicholas Tella CallsMar 24, 2016

Mr. Nicholas Tella On Phone To Regency Fireplace Service
I recently purchased four Regency Gas insert fireplace models from RI distributor Fireplace Factory Outlet. They were all installed by them as well. All are trimmed in granite. One of the units, the Regency Horizon- HZ54 LP, heats up so much that it has cracked the surrounding granite 2X We contacted the retailer on several occasions and they finally sent out the tech that installed the units, he stated that the blower was installed backwards. That did not fix the problem as he ran it and was unable to touch the surrounding area without burning his hand. He then stared that he would call Regency and they would get back to me to resolve the issue. That was four Months ago.

Customer care female
Ms. Linda CallsFeb 04, 2015

The 301-248-6000 is not the correct phone number for Regency. It is to Dick's account and Heating in Fort Washington, Maryland. They install Regency Fireplaces,, but they are not the main customer service contact. They service southern Prince Georges county and Charles County in Maryland.

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