Thomas Cook Airline Customer Service Phone Number

Phone Number of Thomas Cook Airline is 0844 855 0515 .
Thomas Cook Airlines Limited commonly known as Thomas Cook is an airline company, situated at Coningsby Road, Peterborough. The headquarters of the airline is located at Manchester, England, United Kingdom. The parent company of Thomas Cook Airline is the Thomas Cook Group.


It was in June 2007 that the Thomas Cook Group was established Due to the combining of Thomas Cook AG and MyTravel Group PLC., and one year later, the Thomas Cook airline was established due to the merger of Thomas Cook Airlines UK Limited with MyTravel Airways on 30th of March, 2008. Thomas Cook Airlines is regarded as the fifth largest airline in the United Kingdom according to the number of passengers carried and has a fleet of about 35 aircrafts of Boeing and Airbus. Frank Pullman is the Managing Director of the airline. The services of the airline are provided in about 95 destinations all over the world. As of 2013, the airline provided service to approximately six million passengers.


Thomas Cook Airlines carries more than 6.7 million passengers every year. In the years 2002 and 2003, Thomas Cook airline had won the Most Punctual UK Charter Airline award presented by It had also won this award during the winters of 2004, 2008, 2009 and 2010. The airline had received Silver Award for Most Environmentally Responsible Airline in 2008. The company had established eight other bases in the United Kingdom, accept its main headquarters. These bases are Newcastle Airport, Belfast International Airport, London Stansted Airport, Birmingham Airport, Glasgow International Airport, Bristol Airport, East Midlands Airport and Cardiff International Airport. The company possesses an Operating License called United Kingdom Civil Aviation Authority Type A, which allows the airline to serve mail, passengers and Cargo on the planes, which had more than 20 seats.

Thomas Cook Airline Address

The address of Thomas Cook Airline is The Thomas Cook Business Park, Coningsby Road, Peterborough, United Kingdom.

Thomas Cook Airline Website

The Website of Thomas Cook Airline is

Thomas Cook Airline Customer Support Service Phone Number

The customer support phone number of Thomas Cook Airline is 0844 855 0515 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of Thomas Cook Airline Service Center and Thomas Cook Airline customer service phone number is given below. The helpline of Thomas Cook Airline customer service phone number may or may not be toll free.

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Thomas Cook Airline Phone Number Customer Service

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Thomas Cook Airline Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Marytoner CallsJan 13, 2015

Ms. Marytoner On Phone To Thomas Cook Airline Service
When trying to book flights and adding the bundle package it is not allowing the savings in the bundle.

Customer care male
Mr. John Keeping CallsOct 03, 2013

Mr. John Keeping On Phone To Thomas Cook Airline Service
Dear Sir,

We recently booked our flights for 2014 to and from Heraklion on Booking Reference K7MIJW. The total cost of this was £618.96.

However, the original summary for this showed a total cost of £612.96. Further, if one repeats the exercise now, exactly the same difference occurs between "Summary" and "Booking" total costs. When booking, the charge (adding £6) seems to occur on selecting the required seats with the "bundle" facility.

Why is this? Are we missing something here, as it has never occurred with previous bookings over many years? If we have been overcharged, please arrange a refund of the difference.

Previous booking was RDS52R (2013)

Yours faithfully

Customer care female
Ms. Brigitte Marsh CallsSep 23, 2013

Ms. Brigitte Marsh On Phone To Thomas Cook Airline Service
On 28.09.2013 we are flying to Antalya with TCX2538. We are returning on 12.10.2013 with PC1691. At the time we booked, we thought this was also FlyThomasCook. We now can not find this arrival nor which airline this PC belongs to. Can you please advise.

e-mail address:

Customer care female
Ms. Sheila Gabriel CallsSep 20, 2013

Ms. Sheila Gabriel On Phone To Thomas Cook Airline Service
Please can you tell me I have booked a flight to Turkey reference icnjnh for 25th September one way I now have a hospital appointment for 23rd October and require a return flight around 21 22nd is it possiible to arrange a return flight. I would appreciate it if you could inform me . Many thanks in anticipation Sheila Gabriel

Customer care female
Ms. kavlak CallsAug 27, 2013

Ms. kavlak On Phone To Thomas Cook Airline Service

I wish to remove my complaint from this website. It was posted in error. I keep clicking on the 'contact me' link and privacy policy for this website, but there is no connection to anything.

Please remove my complaint posted below and all my details.

M Kavlak

Customer care female
Ms. minever kavlak CallsAug 27, 2013

Ms. minever kavlak On Phone To Thomas Cook Airline Service
Dear Sir or Madam,
ref H46I3P
Despite several attempts, I have not been able to contact you by telephone to discuss the matter and hope you will respond to my email. Live chat keep refering me to the unanswered telephone (08448798880) and thomas cook send me back to fly thomascook,same number.I had no choice, but to accept the flight change as I need to fly to Turkey to visit a sick relative . However as a result of this significant change, my husband and I will have one day and night less abroad. I should have been returning on September 14th, but am now returning on September 13th.
I understand from your booking conditions and recent EU directives that compensation is payable for such changes. Please inform me of how much compensation you will be giving to my husband and myself for the
shortened trip.

I will be flying out on August 29th and returning September 13th.

I look forward to hear from you.

Minever and Cahit Kavl

Customer care user complaints