Please help
daughter has a Ford focus 2013
The company that put her alarm in has yet to get it to work correctly
The other night her car was broken into. The thief shattered the passenger side window and opened the door and helped him/her self. Today the company that put it in says there is not a Viper Alarm that will work on her car with both doors and hatchback. So besides today we have been in there twice trying to get them to set the alarm up correctly. What car alarm works with a ford focus 2013? They have the car at the moment I need to walk back to pick it up. What good is a Viper system if you can break a window and open the door without it going off? Imperial Beach CA 91932 -92154 SD Car AUdio One.
Called dei customer support to help with programing a aftermarket, but compatible. Viper Alarm system. Remote is 474v. My main remote had worked perfect for 18 yrs. My second remote stopped working and I needed replacement for wife's keys. I called dei customer support at 760-598-6200 ex 11362. After two days and several phone calls, doing everything I was told to do, only made matters worse. Now my factory remote is so messed up person at 760-598-6200 ex 11362 said to go to viper dealer to have repaired problem he caused, at my expense. I hate to complain because I love my Viper Alarm system(model 550esp). It has been at real blessing for 18 yrs. If you can help me resolve this problem it would be greatly appreciated. My name is Dennis Kent , phone 317-381-1629. E-mail is olddog1017@live.com.