Virgin Australia Customer Service Phone Number

Phone Number of Virgin Australia is +61-7-3295-2296 .
Virgin Australia is an airline company that came into existence in the year of 2000 as Virgin Blue Airlines and opened its door to the business world. However, the company started its services on 31 August, 2000 and updated to its official name in May, 2011. It was the joint collaboration of Brett Godfrey and Richard Branson.

The company named as Virgin Australia Airlines is recognized as the 2nd biggest airline company in Australia as it has a fleet Size of 96 and comprises of various aircrafts such as Airbus A330-200, Boeing 737-700, Boeing 737-800, Boeing 777-300ER and Embraer E-190AR. It serves its scheduled flights to 50 destinations includes Sydney, Melbourne, Darwin, Perth, Melbourne, Towns-ville, Hobart, Gold Coast, Canberra and others from its major hubs - Auckland Airport, Brisbane Airport, Melbourne Airport and Sydney Airport.

It is wholly owned and operated by a publicly held company, Virgin Australia Holdings Limited. Apart from Virgin Australia, the company also Act as the parent of Virgin Australia Regional and Virgin Samoa. The main office of the company is centralized in Bowen Hills, Brisbane, Australia and has an employment strength of 8,423 people as of June, 2013.

The online facilities allows the people to book flights, hotels and car in advance through its official website “www.virginaustralia.com”. Furthermore, a customer benefit program named as Velocity Frequent Flyer is also introduced by the airline company in 2005. In this scheme, people can earn points while traveling through Virgin Australia or its partners. In view of 2013, the company generated a total Revenue of A$3.988 billion.


Virgin Australia Address


The address of Virgin Australia is 56 Edmondstone Road, Bowen Hills, Brisbane, Queensland 4006, Australia.

Virgin Australia Website


The Website of Virgin Australia is www.virginaustralia.com.

Virgin Australia Customer Support Service Phone Number


The customer support phone number of Virgin Australia is +61-7-3295-2296 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of Virgin Australia Service Center and Virgin Australia customer service phone number is given below. The helpline of Virgin Australia customer service phone number may or may not be toll free.

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Virgin Australia Phone Number Customer Service

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www.virginaustralia.com

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Virgin Australia Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Alberto Castillo San Martin CallsJun 16, 2017

Mr. Alberto Castillo San Martin On Phone To Virgin Australia Service
I have a reservation from Minneapolis to Christchurch on July 20, with booking code ZBUSVK. I have been trying to enter my passenger details several times and your webpage doesn't work. It shows the reservation, but when I add my details, the "continue" button does not work. I do not know what else I can do. Please advise. Thank you.

Reply
Customer care female
Ms. Amanda Goldman CallsJun 28, 2018

Ms. Amanda Goldman On Phone To Virgin Australia Service
I booked my ticket through Trip.com, but didn't get flight with baggage. I now wish to add baggage to my flight details below
Airline booking reference: OBDIWG
Amanda Dale Goldman - 795-5342384862
Carole Jean Sifleet - 795-5342384863
I have been in contact twice with Trip.com who say they are unable to add baggage or upgrade flight and twice with Virgin who tell me they cannot do it either and to get Trip.com to do it. Yet I can manage my flight to book and pay for seat. After much frustration, I still haven't been able to solve this problem. Would appreciate some assistance. Thank you.

Reply
Customer care male
Mr. David Yun CallsFeb 18, 2018

Mr. David Yun On Phone To Virgin Australia Service
David Yun LOST LUGGAGE
FILE REFERENCE AKLVA10714/18FEB18/0324GMT.

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Customer care male
Mr. Barrie Quirk CallsApr 23, 2018

Mr. Barrie Quirk On Phone To Virgin Australia Service
My wife and I paid for economy x seats on our recent trip from Brisbane to Perth and return, we had the seats going over, but on our return flight we were in a larger plane, and were told at Perth airport we could only have standard seats. How do we go about getting a refund for the economy x seats we did not have.

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Customer care male
Mr. Kevin Harrison CallsNov 20, 2017

Mr. Kevin Harrison On Phone To Virgin Australia Service
I am totally disappointed in the Service or should I say lack of dervice from your Company. Over the years I have travelled many times on Virgin. Yesterday I spent One Hour and 36 Seconds on the phone and spoke to a gentleman, then a Bell, Summer Giselle and Mona and got know where. I have a letter handed out by your Staff at Auckland International Airport to myself and my Son, It apologises for the five hour delay on Flight VA153 on 4/11/2017 and suggests A travel Bank Credit of $100 or Velocity Points. We do not hold Velocity Points Accounts. Finally told to contact Guset Relations. What a lovely name with no substance. Here I am ringing a Brisbane phone nmber and end up in the Phillipines again. God help me Now 11 minutes again trying to talk with Guest Relations. All I want is for the Credits to be issued to us in some shape or form. Is that not too easy. My Mobile is 0414 294567 and you have my email address.

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Customer care user complaints