Wimdu Customer Service Phone Number

Phone Number of Wimdu is 49-0-30-2016-3310 .
The Wimdu is an e-commerce company that allows the travelers to search and rent private accommodations facility. This is a website based online platform, provides international travelers to search on its website for available rental apartments, houses, rent rooms or other living and empty space. The company offers its accommodations service for these various states Munich, New York, Melbourne, Edinburgh, Amsterdam, Barcelona, Hong Kong, Los Angeles, Rio de Janeiro, San Francisco, Berlin, Madrid, Singapore, Rome, Paris, Sydney, Seoul and for many other countries throughout the world. Wimbu Company was started accommodations services in the year 2011 and headquarters is situated in Berlin, Germany.

Customer Care Contacts Of Wimdu


Wimdu has setup various contact channels to facilitate customers. To connect with the customer center of Wimdu use below given numbers:
Telephone Number: 49-0-30-2016-3310
Email ID: contact@wimdu.com
Supplementary Contact Number for General Support
Phone Number: +1 (347) 480-2117


Specifications Of Wimdu


Wimdu is a online platform that offers rental apartments to customers in different countries all across the globe. The online platform allows customers to search for the desired apartment around and also provide all the needed information. Wimdu also allows customers to view the photos of apartments and offers videos of desired locations as well. The company also provide information about the society living around the rental apartment. The online platform offers rental apartments under various range that suits the needs of every customer. Wimdu also provide maps of the locations that provide all the information about the surroundings of location. The company allows direct interaction with the owners and ensure legal and safe deals. Wimdu has opened official franchise all across the globe and offers accommodation services just on one click.

Career Opportunity With Wimdu


Wimdu is one among the fast growing e-commerce company, thus offers employment opportunity to talented individuals with there dynamic individuals. The company offers jobs at different positions and of different scales. The undertaking has well devised rules according to which undertaking employee workforce. The company offers maximum benefits to employees and also welcomes new workforce in fast moving environment. To know more details about the rules of engagement with Wimdu do visit the link: http://www.wimdujobs.com/
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Wimdu Address


The address of Wimdu is Voltastr. 5 13355 Berlin, Germany.

Wimdu Website


The Website of Wimdu is www.wimdu.com.

Wimdu Customer Support Service Phone Number


The customer support phone number of Wimdu is 49-0-30-2016-3310 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Wimdu Service Center and Wimdu customer service phone number is given below. The helpline of Wimdu customer service phone number may or may not be toll free.

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Wimdu Phone Number Customer Service

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Wimdu Source of Knowledge


www.wimdu.com/
www.wimdu.com

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Wimdu Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Micahal Tadese CallsJan 29, 2018

Hello

I am currently trying to activate my new Wimdu account, but i cannot confirm my address for some weird reason and the website is asking me to contact Wimdu so i called the number given to me from the Wimdu website and the number is not working. I really need to activate my account this week. Can someone please help?.

Reply
Customer care female
Ms. Margo Moss CallsJul 21, 2017

Ms. Margo Moss On Phone To Wimdu Service
I want to find out why I did not get full payment for AA9DOVJH. Margo Moss

I received only $888. 40 instead of 904. 94. Please explain. In addition I would like to raise my rates. Please have someone contact me. Thank you.

Reply
Customer care female
Ms. Afroditi CallsSep 18, 2016

Hello,

i have listed my apartments on Wimdu website. I had a reservation through your platform on August. I have contacted many times Wimdu to request to send me the commission invoice for that reservation. The reservation reference is UCTYVAIX. No one has ever responded to me.

Reply
Customer care female
Ms. Bella CallsSep 08, 2016

Ms. Bella On Phone To Wimdu Service
My listing property ID MWQDEIXD shows price per night £211 this is not true and not correct. When I go into the listing it shows the correct price of £99 per night. What is wrong with the website? This is stopping people from booking the flat. Please contact me urgently. Thank you, Bella .

Reply
Customer care female
Ms. R. Talley CallsSep 05, 2016

I posted my flat in Wimdu website and till now, is working just fine. I already hosted four couples, very nice people and I received my money a few days after the guests leave my flat. I just contact Wimdu once and got an answer in two days, answering to my doubts. I am happy with them.

Reply
Customer care male
Mr. Hazim Flynn CallsAug 29, 2016

Mr. Hazim Flynn On Phone To Wimdu Service
Hi my name Hazim Flynn my email bashhazim@yahoo. Co. Uk i have book flat in havana cuba and i sobmit the payment, but i still waiting the ansuer. More than that i call this morning the customer service and they told me in one hour we we will send you email and every thing will be ok i have waited all the day and nothing after that i call again spend hours in the phone and its very costly please help me. Thank you.

Reply
Customer care female
Ms. Sylvia Bredholt CallsAug 29, 2016

Ms. Sylvia Bredholt On Phone To Wimdu Service
Hallo I have ordered and paid for the rent of a flat for three persons (Norwegian ladies) from 22. October-29. October. The address is: Forca, 17004, Girona, Spain. The ID. Of the flat is 26ZBONIG. The host is Fernando. I have not received any confirmation of the booking and have not heard from Fernando. On looking at the vacancies available for this address I see that the date we have booked is still available. I have written several messages to Fernando and have not received any reply. I find this unsatisfactory and alarming as it involves a lot of money. My password is Rosemary. Sylvia Bredholt , Bregneveien nine, 1430 AAs Norway.

Reply
Customer care male
Mr. Ben Somer CallsAug 19, 2016

Mr. Ben Somer On Phone To Wimdu Service
I am a Host in Melbourne Australia and whilst I was overseas you blocked my account as someone was trying to access it I have written three emails requesting you to unblock my account with no reply. Could please reply to my request as I do not know what bookings I am missing out on.

Reply
Customer care male
Mr. Attila Says Aug 20, 2016

Hi! We have also hosts, and we have the same problem, we can not login with our mail address and we can not send submit request to wimdu and they do not answer our mails. Somebody hacked the wimdu system? Attila and anita.

Reply
Customer care male
Mr. Rohan De Alwis CallsAug 19, 2016

Dear Wimdu
we are from new kandy residence of srilanka
so we registered our property in your web, but we have some problem when load our property address please help us load our property address

new kandy residence
350/6, sri theri paha nahimi road
gurudeniya, kandy
srilanka.

Reply
Customer care female
Ms. Carla CallsAug 10, 2016

I have used the Wimdu customer support service for the first time, after having booked an apartment for my holiday. I got a reply after about a day, and it was quite clarifying, making it unnecessary for me to ask for further informations. Everything went well, both in my contact with Wimdu and my experience with the apartment. Good choice for vacations will be using it again for sure.

Reply
Customer care male
Mr. Pedro N CallsAug 09, 2016

Mr. Pedro N On Phone To Wimdu Service
As a host, I just had a doubt regarding the money of a booking. I went to the website and got some help in their chat in a fast and clear way. She was very helpful. Thank you.

Reply
Customer care male
Mr. Mariacristina Valletti CallsAug 09, 2016

Mr. Mariacristina Valletti On Phone To Wimdu Service
Risultate inesistenti. Alle e-mail mandate solo il messaggio automatico di risposta, senza ulteriori chiarimenti o soluzioni alle problematiche che vi sottopongo. Mi rivolgerò ad un legale se non mi contattate entro 24 ore.

Reply
Customer care male
Mr. Anja Robertus CallsAug 08, 2016

I've got some emails from Wimdu that I need to change my payment method. I send it forward to Wimdu contact service and they said it was a legitimate email. Now I didn't receive my paiment, and it's impossible to get in contact with Wimdu. I phoned so many times and I just can not get through. What's going on ?.

Reply
Customer care female
Ms. Federica Quaranta CallsAug 08, 2016

Ms. Federica Quaranta On Phone To Wimdu Service
I deleted my Petit Studio listing on January. I'm still receiving booking request. How it could happen?
I have already asked for help two or three times. No reply. This is not a good custumer support
Federica.

Reply
Customer care male
Mr. Maaike Pypekamp CallsAug 04, 2016

Apparently my host account has been hacked and my properties I now see are offline. I keep getting emails from the Wimdu team and a certain Samuel Velho that I need to get in touch to arrange a new payment method. However, when I call I get cut off before I get anyone on the line and all my emails to them elicit no response. Will someone please get in touch with me and tell me what the hell is going on.

Reply
Customer care male
Mr. Maaike Pypekamp CallsAug 04, 2016

I have phoned and emailed Wimdu endlessly in the last two months with no effect; i. E. No response. I cannot log on anymore for some reason and keep getting mails from Wimdu that my payment options have expired. What is going on with Wimdu.

Reply
Customer care female
Ms. Marjolein CallsJul 27, 2016

Hello, unfortunately it's not possible to reach Wimdu. I've tried the phone number several times, but it's not responding. My Wimdu account recently has been hacked. I assume this is a problem for Wimdu too, but I get the feeling my complaint is not taking seriously at all. I cannot reach you by email, live chat etc. This is a serious problem as I have upcoming guests soon. Please contact me and inform me what I can do. I really cannot believe a company this big has such a terrible customer service. Looking forward to hear from you.

Reply
Customer care male
Mr. Paul CallsJul 27, 2016

I have apartmnt listed with Wimdu, in spain. The location pointer shows somewhere in ALGERIA. I have written to Wimdu, but get no response. The chatline does not help at all they just tell to send email
My tel is 0034 673331212, and my property number is iCHYRXOR.

Reply
Customer care male
Mr. Ruud Kenter CallsJul 27, 2016

Dear Wimdu Team,

Yesterday my account (2SEGCQLD)has been deleted suddenly. I do not know why. May be because of a reservation request I got +/- one month ago. The lady wanted to make a direct reservation with me and not via Wimdu. I answered her that this is impossible and I explained her why. I only work directly with Wimdu and I am very satisfied about Wimdu. I tried to phone with Wimdu Support, but without success. Can you please phone me : (+31) six 26090833
I really do not want to stop with Wimdu. You can read the reviews about me. Most of them are excellent. I do my work good and I always have a goor relation with my guests. There is one other thing. I got a Chinese e-mail by Wimdu that I could not understand. Maybe this is something? I did not react on this mail
Kind regards,
Ruud Kenter .

Reply
Customer care female
Ms. Liz Weide CallsJun 28, 2016

I have repeatedly asked my host and the Wimdu support email for confirmation of my payment for the apartment I've rented. I've gotten several automated responses that my email was received, and that I'll soon get a response, but I never do

Please respond.

Reply
Customer care male
Mr. Andri CallsJun 14, 2016

Mr. Andri On Phone To Wimdu Service
We intend to list on your website, but we have problems to post the address, seems like your system does not read our address, please advise how we can do it?
also please advise to which number we can contact you?
looking forward to hearing back from you.

Reply
Customer care female
Ms. Silvia Gillespie CallsJun 09, 2016

Ms. Silvia Gillespie On Phone To Wimdu Service
Hello, my listing was hacked about a week ago. I have a guest coming in on June 18 and no way of knowing if I will get paid or not as no one has contacted me to fix this issue. Please contact me either by phone or email to resolve this issue. Thank you
Silvia Gillespie .

Reply
Customer care female
Ms. Marjolein Says Jul 27, 2016

Dear ms. Silvia gillespie, I recently had the same problem. Did you heard anything back from wimdu? i am really concerned as i cannot reach anyone from the customer service. Thank you for your help in advance. Warm regards, marjolein van der kaay.

Reply
Customer care female
Ms. Jocelyne Fonck CallsJun 07, 2016

Ms. Jocelyne Fonck On Phone To Wimdu Service
Impossible de vous joindre veuillez me contacter rapidement au sujet de two réservations acceptées, plus de compte et plus de logement sur votre site, ils ont disparu .
Jocelyne Fonck 0664945875.

Reply
Customer care male
Mr. Ashish Vora CallsMay 30, 2016

Mr. Ashish Vora On Phone To Wimdu Service
Hi,

I have made a booking VML3YBI2 and have not received any confirmation. Kindly revert urgently as the trip is after four days and i am traveling with my family and need the confirmation as soon as possible. Emails to the apartment owner is also not answered since the last four days. Regards. Ashish.

Reply
Customer care male
Mr. Clark V. Brown CallsMay 09, 2016

Dear Wimd

My name is clark brown Mr. Mona J. Ogden say's that he has sent my Information to the agency Please tell me if yo received it

From: Mona J. Ogden mailto:monajogden@outlook.com
Sent: Wednesday, April 27, 2016 1:02 PM
To: Brown, Clark clark. Brown@honeywell.com
Subject: Re: Wimdu Documents?

Hi, Ok, I have sent your details to the agency.

Reply
Customer care male
Mr. Mr M Chadha CallsMar 21, 2016

Mr. Mr M Chadha On Phone To Wimdu Service
I HAVE JUST BEEN INFORMED BY BARCLAYS BANK THAT THE PAYMENT I HAVE MADE HAS BEEN THE SUBJECT OF FRAUD AS THE PROPERTY 24. DIVINE HAS BEEN LISTED UNDER FALSE PRETENCESES ON YOUR WEBSITE. I WOULD LIKE TO KNOW HOW I AM GOING TO BE COMPENSATED FOR MY £1, 200 LOSS AS I PAID DIRECTLY INTO THE BANK ACCOUNT AS INSTRUCTED. I WILL BE REPORTING THIS TO THE POLICE AND TAKING LEGAL ADVICE FROM MY COMMERCIAL LITIGATORS.

Reply
Customer care male
Mr. Omar Rizvi Says Jun 15, 2016

Hi there, I am in the same situation and recently booked apartment 24 in stockholm and paid directly into the bank account. I have now been informed that this apartment doesn't exist and i will not be receiving the funds back. Please could you let me know how you proceeded and if you've been reimbursed? Thanks, Omar.

Reply
Customer care male
Mr. Harry Murray CallsMar 13, 2016

I have emailed Wimdu regarding holiday apartment rentals several times yet they have never replied Proof is in the reference numbers 1432575, 1442165 and 1448542, the dates range between the five and ten March. What is Wimdu hiding?

With a holiday looming I do not want it ruined due to no apartment booking because of the failings of Wimdu.

Reply
Customer care female
Ms. Marta CallsMar 07, 2016

Ms. Marta On Phone To Wimdu Service
Last saturday I accepted a booking by mistake. Inmediately I realized that the days of the booking weren´t available. And immediately I clicked the option "Cancelar reserva" without any effect. I wrote the guests expressing my apologies. I am really outraged because you don´t let me cancel the reservation of one of MY PROPERTIES. Furthermore you threaten me with a 15% discount in my next collection and other more punishments. I demand to be able to cancel automatically the reservation FXMXF5K3. I am looking forward to hearing from you,
Marta Calleja
0034652390034.

Reply
Customer care female
Ms. Marta CallsMar 07, 2016

Ms. Marta On Phone To Wimdu Service
Last saturday I accepted a booking by mistake. Inmediately I realized that the days of the booking weren´t available. And immediately I clicked the option "Cancelar reserva" without any effect. I wrote the guests expressing my apologies. I am really outraged because you don´t let me cancel the reservation of one of MY PROPERTIES. Furthermore you threaten me with a 15% discount in my next collection and other more punishments. I demand to be able to cancel automatically the reservation FXMXF5K3. I am looking forward to hearing from you,
Marta Calleja.

Reply
Wimdu Customer Service Care Phone Number 255520
Mr. M Sullivan CallsFeb 23, 2016

Wimdu Problem
booking LJM1MHIO MiradorPicasso/At the beach March 8th to March 12th 2016
Hi
I logged into your website, but our booking to Mirador Picasso Malaga has disappeared. Our booking has been replaced by a totally different one in a totally different country. The person providing the flat says that they cannot contact you either. Do you have technical problems of some sort?
Will you be able to repair the fault with our booking?
thesullivans@ntlworld.com
+447460555292.

Reply
Wimdu Customer Service Care Phone Number 245838
Ms. Min Pei CallsNov 25, 2015

I have been scammed by the host in Wimdu, and Wimdu has provided me with no help during the whole process when I actively search for your assistance. 1. Your booking hotline is a joke: never could I reach to a real person Even after I left a voice message, no reply has come so far2. Your "Help" section is of no use. I have written a few questions, yet received either automatic system respond or super-delay respond, which assisted me nothing in emergency. 3. I also tried to reach you on Wimdu facebook, and your response rate is consistent with those I mentioned above It is your lack of due diligence on verifying the host and property, along with your non-functioning assisting system, contributes to my suffering of financial lost. I demand compensation and will take legal action to protect my right, and if necessary, to sue your company.

Reply
Wimdu Customer Service Care Phone Number 244972
Ms. Maria CallsNov 16, 2015

Hello, It's been almost one week now that I contacted Wimdu support service as my account doesn't respond. It seems like my account is hacked as the link from email to login with new password doesn't work. Does anyone have Wimdu contact phone number as I need to contact urgently.

Reply
Wimdu Customer Service Care Phone Number 244603
Ms. Claudia Boss CallsNov 12, 2015

Ms. Claudia Boss On Phone To Wimdu Service
Hi Did I book Successfully? Got a booking number : WSN WXI B1, but your system told me that there is no open reservation from me. ? I tried to book ID: 7GNZJFJZ from 8. 01. 2016-10. 01. 2016. I was asked for a PIN to my account, but I do not have one because I do not have an online banking account. Suddenly my booking was interrupted.

Reply
Wimdu Customer Service Care Phone Number 243826
Ms. Milena CallsNov 04, 2015

Ms. Milena On Phone To Wimdu Service
No one is resolving credit card issue to book online. No one is answering your phone. Agent is not responding. The link from email to login with new password does not work. Whats going on? Trying to hand you $4000k to stay in Rome, but no one available?.

Wimdu Phone Number Customer Care Service
Reply
Wimdu Customer Service Care Phone Number 242609
Ms. Marietjie Klopper CallsOct 22, 2015

I made a payment to Wimdu through Paypal that I want to reverse. My receipt number is 1809-9579-6534-6085. The owner of the property does not want to rent for only three days, but for five days minimum. I can only stay for three days. So, I would like my money back. I sent a complaint last night, but have had no reply.

Reply
Wimdu Customer Service Care Phone Number 242206
Ms. Tamara Novel CallsOct 18, 2015

Ms. Tamara Novel On Phone To Wimdu Service
Hello I've booked a place on your website on the day 11. 10. 2015 but, as the owner didn't answer, it expired on 12. 10. 2015. I payed with my credit card, but I didn't receive my refund yet. When will my money be back on my bank account? Should I do something or is it automatic? Thank you in advance.

Reply
Customer care female
Ms. Kate CallsSep 17, 2015

Ms. Kate On Phone To Wimdu Service
Hi I have already a listing FMVEDUBB set up under kpmcmorrow@gmail.comI set up a new listing yesterday and I want bookings sent to apartment. Musichall@gmail.com. Your site keeps forcing me to use kpmcmorrow emailI have spend ages on phone and cannot get a response. Can someone please call me about this new listing immediately. 0035387 0664777I need this sorted out before it goes live. Kate .

Reply
Customer care male
Mr. Xaviera Hollander CallsSep 14, 2015

I try to speak to a live person from Wimdu, but this seems impossible, Xaviera's Happy House Amsterdam. Tel 0031206733934 so please call me as soon as possible I have an urgent question about a customer who cancelled, but I notice it is still blocked on our calendar. Nowhere on Google can I find your telephone number so again please phone me this is the second message I sent you. Kind regards, Xaviera.

Reply
Customer care male
Mr. Antonio Fernández Franco CallsAug 18, 2015

I am a owner and I have a delay of more than 24 hour in the Wimdu payment. Wimdu wrote me about you have a delay in weekend payments, but mine is due on Monday 17th (not weekend) and I have not received in my Paypal account yet. I am really worried as it is 762€. My booking number is : 3PUOMS3S. PLEASE HELP. Antonio Fernández Franco .

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Customer care female
Ms. Milena Vrlic CallsAug 14, 2015

Before 2-3 weeks I signed up to your web-site. Since that time my Wimdu profile is not active for the potential guests. The message on profile (kind explanation) is : " WE'LL TAKE CARE OF IT FROM HERE. YOUR LISTING IS NOW BEING CHECKED BY OUR TEAM AND WILL BE ONLINE IN THE NEXT FEW DAYS. "Please can you give me some advice how to hurry up the process?.

Reply
Wimdu Customer Service Care Phone Number 231387
Ms. Manuela Mattioni CallsJun 30, 2015

Dear Wimdu my names is Manuela Mattioni a host, i am very upset because of you bad service i have received a booking for the first time in my room in London on the 22nd of may and i am still waiting for my money £210 i have contacted you maybe ten times by email, i cannot find a telephone number to call and explain this situation so want understand where are my money gone I have other three bookings with you in July and August and obviously i have told my guest already that i will cancel it because of this problem, please contact me as soon as possible my number is 393467629201Manuela Mattioni .

Reply
Wimdu Customer Service Care Phone Number 227960
Ms. Coraly Serrano CallsMay 13, 2015

Ms. Coraly Serrano On Phone To Wimdu Service
There is no phone number that works for this site. This is very discouraging to me. I am trying to cancel a reservation that is booked for six months from now. I am moving out of the state and even though I go through the steps, nothing happens. I also have a guest who I have emailed no response until I threatened to cancel the reservation. Also a non working number. I do not feel comfortable hosting this person, but no way to talk to anyone about it.

Reply
Customer care male
Mr. Justin CallsApr 07, 2015

Mr. Justin On Phone To Wimdu Service
Part 2/2: The hosts entitle those rooms "apartments, " therefore the only way a newcomer can distinguish such is by guessing that the title is misleading, although there is no way a newcomer can reasonably do such. As well, in the search results, you'll find "100% free cancellation for all advertisements" and yet this turns out not to be true either, which one can, again, assume to be the case so long as they're willing to assume that the quoted promise is in fact a falsehood. Even when the cancellation is made only a day after the booking, it doesn't matter, the promise is still false. I plan on pursuing legal action. Please, whatever you do, if you have problems with the his company, call their German headquarters immediately or pursue them legally, they cannot steal your money if you do not let them.

Reply
Customer care male
Mr. Justin CallsApr 07, 2015

Mr. Justin On Phone To Wimdu Service
Part 1/2: This is an absolutely horrible company. Look at the mere phone number, not even provided on its site. There is no voice mail, English as a language option, nor an automated service so as to distinguish between the many possible problems and, what should necessarily follow, corresponding departments. Yet, the company claims to have 90 million dollars of capital. That aside, from their home page of any given country, you are only given the option to search rooms instead of flats, and then flats are featured in the results, mixed in with rooms, when in fact sometimes the flats are not flats, but mere rooms.

Reply
Customer care female
Ms. Tatiana CallsApr 06, 2015

Ms. Tatiana On Phone To Wimdu Service
Hello, I am an owner of the apartment, Two days ago your guest checked-in and I still didn't get money to my PayPal account. Reservation number - L1ASC5JI. Should I ask the guest to pay for the apartment, if you still didn't send me anything and do not answer on my emails?I have sent you several email e still didn't get any answer.

Reply
Customer care male
Mr. Isaac Douek CallsMar 21, 2015

Mr. Isaac Douek On Phone To Wimdu Service
My son used his credit card, backed by my own credit card, to book a free cancellation apartment in Tel Aviv and the card was immediately debited although my son only takes possession of the apartment on 16 July. Why ? I thought the credit card was for guarantee, not for immediate payment so many months ahead. Please correct the situation.

Reply
Customer care user complaints