Asianet Cochin Customer Care Phone Number

Phone Number of Asianet Cochin is 04842342554 / 04843016666 .
Asianet is a south Indian general entertainment channel which is the official language of the Indian state of Kerala. With a perspective to make sure great data transfer useage accessibility, Asianet has set up its own Worldwide Satellite tv Gateways at Trivandrum and Cochin. The organization has re-defined specialized excellence in CATV by providing up to 70 multiple programs of studio room high quality image and CD-like audio. The company is also the first in the nation to carry online over wire through its OWN Gateway. Asianet supply 150 Digital Channels and 70 Analog Channels. Asianet Satellite Communications Limited (ASCL) operates the Asianet wire network. The channel was founded in 1993. Asianet has headquarter in Thiruvananthapuram, Kerala, India.

Contacting Address of Asianet Cochin


In order to contact the office branch of Asianet Cochin which is operating its services on the below offered address or can also dial the given numbers as:
Angamali, Muvattupuzha,
North paravur, Cochin, India
Telephone: 04842342554 / 04843016666
Email: adlsupport@asianetonline.net

Corporate Office of Asianet Cochin


Asianet Satellite Communications Ltd.
2nd Floor, Leela Infopark,
Technopark Campus
Trivandrum, Kerala, India
Telephone: +91 471 3071100 / 3071300 / 2700244
Fax: ++91 471 2527878

Contact Persons of Asianet Cochin


The users can also contact the below offered officers of Asianet Cochin on the recommended emails which includes as:
Officers Email Addresses
Mr. G. Sankaranarayana sn@asianet.co.in/strong>
Mr. S. Satish Kumar s_satishkumar@asianet.co.in
Mr. V.S. Moni monivs@asianet.co.in
Mr. Binu George binu@asianet.co.in
Punjab 7307667777
Mr. Sasikanthan M V sasikanthanmv@asianet.co.in
Mr. D Raveendranath raveendranath@asianet.co.in


Management Contacts of Asianet Cochin


For the details of the management of Asianet Cochin, the customers can use the below offered contacts as:
Mr. Abraham Uthup , Vice President (ALI)
Telephone: 8086011008
Email: abrahamuthup@asianet.co.in

Mr. U V Satyanarayana, Asst. Vice President (Digital
Telephone: 9177735553
Email: satya@asianet.co.in

Mrs. Radhika N, Manager (Customer Service Cell)
Telephone: 8086060665
Email: radhika@asianet.co.in

Sivakumar.S, Sr Manager (Corporate Marketing & Link Internet)
Telephone: 9847611011
Email: sivakumar@asianet.co.in

Saleena.S, Manager (Web Hosting & VoIP)
Telephone: 9947700869
Email: saleena@asianet.co.in

Deepa Chandra Babu, Sr, Manager (Key Accounts & Prepaid Sales)
Telephone: 9847001644
Email: deepa@asianet.co.in

Nodal Officers of Asianet Cochin


In order to get connected with the nodal officers of Asianet Cochin which renders their support to the customers through the mentioned contact numbers / emails:
Shaji Kumar R: 9847028037 shajikumar@asianet.co.in
Arun V S: 8943343954 arunvs@asianet.co.in
Sujith V S: 9947145585 sujithvs@asianet,.co.in
Sapath P Sathish: 9847688088 sapath@asianet.co.in
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Asianet Cochin Address


The address of Asianet Cochin is Angamali, Muvattupuzha, North paravur, Cochin, India.

Asianet Cochin Email Address


The email address of Asianet Cochin is adlsupport@asianetonline.net.

Asianet Cochin Website


The Website of Asianet Cochin is www.asianet.co.in.

Asianet Cochin Customer Support Service Phone Number


The customer support phone number of Asianet Cochin is 04842342554 / 04843016666 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Asianet Cochin Service Center and Asianet Cochin customer care number is given below. The helpline of Asianet Cochin customer care number may or may not be toll free.

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Asianet Cochin Phone Number Customer Service

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Asianet Cochin Source of Knowledge


www.asianet.co.in/contact.php?pg=41
www.asianet.co.in/view.php?pg=24
www.asianet.co.in/contact.php?pg=37
www.asianet.co.in

Your Complaint, Suggestion, Complication, Review To Asianet Cochin

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Asianet Cochin Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Sivagupthan CallsFeb 25, 2018

Mr. Sivagupthan On Phone To Asianet Cochin Service
Dear Sir/Madam,
Customer Name: Geetha Gupthan,
Customer ID:DB92003099
Set Box Modem NO: 603D265DEA5A
Telephone No. 7025749453/7025749467 - THIRUVALLA

We are not having Cable services since a Week Time. We doubted about the Elect. System and found no fault with that. We Complained to your Customer care Services and was repeatedly calling them for help. We Complained Locally also, but with no result. On Saturday also we called them and reminded about Sunday being holiday. We are having a HD set Box. The fault may be on Connection or the set box. (Only your guy's can find out) Will you arrange to look into the matter and rectify the fault. As of now, we are paying for a Non Operational system. Looking forward to your action soon. Sivagupthan .

Reply
Customer care male
Mr. Gireesh CallsAug 15, 2017

Mr. Gireesh On Phone To Asianet Cochin Service
CN98518 net connection failure. Please do at the earliest.

Reply
Customer care male
Mr. Praveen CallsAug 28, 2018

Mr. Praveen On Phone To Asianet Cochin Service
MY CUSTOMER ID NO IS AT7536 I HAD SHIFTED MY OFFICE NEAR KALLAMBALAM AND INFORM U TO SHIFT THE DEVICE BY UR TECHICIAN SAID THERE IS NO VISIBILITY NEAR OUR AREA, SO I INFORM U TO CANCELL THE CONNECTION AND PAY MY BALANCE MY PAYMENT THEY AGREE IT

AT DIS TIME TIME THEY SAID THAT THEY IS NO IMPURSEMENT REGARDING CANCELLING, SO PLEASE GAVE A SOLULUTION REGARDING DIS ISSUE.

Reply
Customer care male
Mr. Mathai P. M. CallsSep 13, 2016

Mr. Mathai P. M. On Phone To Asianet Cochin Service
Sir, Last few days the set box has not working properly. The video has not getting continuously. Hence it is requested that the set box may please be replaced as early as possible. Subscriber ID : GG91001884
My phone No. 9446133413.

Reply
Customer care male
Mr. K.k.chandran CallsSep 03, 2016

Mr. K.k.chandran On Phone To Asianet Cochin Service
Sir, 3. 9. 16

While watching the news around 6. 40 P. M this evening the channel stated that "the channel is not subscribed. Contact customer care"

The Channel was subscribed on 20th April 2016 by paying Rs. 2300/- for one year to Vallarpadom Cable Vision, Cochin 682504. Please check up and inform the status. Yours truly

K. K. Chandran
Kaitavalappil
Panambukad, Vallarpadom
Cochin 682504
Ph: 9447118991.

Reply
Customer care male
Mr. Samson Paul CallsAug 12, 2016

Mr. Samson Paul On Phone To Asianet Cochin Service
Dear Sir

I have been using asianet cable vision for the last 15 years, since last two years we were lodging complaint for not receiving signals properly, if you check previous complaint records you might find the proof, since last week they have installed new cable and the channel reception seems to be ok for normal channels, my HD channels for which i have paid one years advance, till now, i have never got all the channels, out 35 or 40 channels I am getting only nine channels only, i have lodged complaint very day, nothing has been done sor far, t/fore i request your good office to disconnect my connection and refund my subcription which i have paid. I need an action on priority basis, to be frank i have not seen an hopeless office like your cablenet vision office people, no resposiblity or courtesey to their clients,

My Subscription ID is GA91070732.

Reply
Customer care male
Mr. Balachandran A CallsJul 25, 2016

Mr. Balachandran A On Phone To Asianet Cochin Service
I complained thrice regarding non getting of HD channels. Ten sports etc
complaint no GA 0422757575. Please resolve the issue. I have taken yearly subscription

my phone number 9645167568
Balachandran A .

Reply
Customer care male
Mr. Sarath Chandran CallsJul 15, 2016

Mr. Sarath Chandran On Phone To Asianet Cochin Service
Cable connection not available at two days.

Reply
Customer care male
Mr. Samson Says Aug 12, 2016

Dear sarath Asianet cochin or their pallarivattom office least bothered, once we pay money in full , why they should bother They are not going to do anything, i think we have to file in consumer court our complaints Rgds Samson.

Reply
Customer care male
Mr. George CallsJun 21, 2016

Mr. George On Phone To Asianet Cochin Service
Hi,
We daily see asia net. I want help Mr. ANTONY WHO WAS in yesterdays show, the flim star played for his hildrens treatment, kindly send contact number and address.

Reply
Customer care male
Mr. Phinson Philip CallsJun 07, 2016

Mr. Phinson Philip On Phone To Asianet Cochin Service
Many times I called to soumya sat vision to repair the signal problem, but they. Don't do it, please do the needful., Thank u.

Reply
Asianet Cochin Customer Service Care Phone Number 253709
Mr. Suresh Nair CallsFeb 07, 2016

Mr. Suresh Nair On Phone To Asianet Cochin Service
I have shifted my home from Kanankulangara, Tripunithura to nearby place(chinmaya schoold) and put a request for shifting my cable connection through your call centre on 31st Jan vide Ticket No. GA02065951. After continuous follow up with your Tripunithura officer so far my cable connection is not installed. Your Tripunithura office personnel giving me wrong promises only and not doing anything. Yesterday, I have contacted Mr. Joby - MAnager and he promised that connection will be done, but nothing is done so far. Need connection today itself or else refund of my amount which I have paid in advance. Awaiting response. Thanks and Regards,

Suresh Nair
Cell No. 9961883438/99.

Reply
Asianet Cochin Customer Service Care Phone Number 249500
Mr. Vbpillai CallsDec 29, 2015

Mr. Vbpillai On Phone To Asianet Cochin Service
PL REFER: CONNECTION NO. GA92007309Asianet cable TV is NOT woking since last night 28/12/2015MOB:9447053707.

Reply
Asianet Cochin Customer Service Care Phone Number 249369
Mr. Sreeprasad K CallsDec 28, 2015

Mr. Sreeprasad K On Phone To Asianet Cochin Service
My BB connection number is CN93552 and experiencing unstable connection and also No connection even after Modem is On and all lights On. No proper method to register complaints and the Customer care number is either non responsive or Busy all the time. Please address the Issue and contact me for further details.

Reply
Asianet Cochin Customer Service Care Phone Number 244402
Mr. Sinilal I S CallsNov 10, 2015

Mr. Sinilal I S On Phone To Asianet Cochin Service
My connection is CN78778 and phone NO is 9539552034. I am experiencing a problem with my connection. I am not getting a stable connection for the past two month. All these time, modem is unable to get a signal and most of the time it remains offline. Even though i had made a complaint on one week before, they told me it was solved, but I am still experiencing the same problem. There is no toll free number to call and register our complaints. More than ten times i called them and most of the time it will take 10-15mts to get connected. Still they do not do any compromise in the bill.

Reply
Customer care male
Mr. Ramachandran CallsOct 01, 2015

Can you give me the correct email address for Asianet Cochin kerala. Your adlsupport@asianetonline. Net is not working. My email keeps coming back from maildemon.

Reply
Customer care male
Mr. Sushithalalan.k.p CallsSep 26, 2015

Mr. Sushithalalan.k.p On Phone To Asianet Cochin Service
Customer ID. CN 18329. I have complaints in your broadband service about irregular connectivity, always speed problems and very ugly in timely service.

Reply
Customer care male
Mr. Issac Mathew CallsAug 31, 2015

Mr. Issac Mathew On Phone To Asianet Cochin Service
I have being complaining to asianet from last 2months, about the flickering of channels asianet, flowers and mathrubhumi. Technicians came to repair, but yet they couldn't rectify the problem. If this situation going to be continued, i will decide to switch over from asianet cable. So kindly requesting you to take action as soon as possible. Customer CODE: GA91022410.

Reply
Customer care male
Mr. Joy Kuriakose John, C/o Bluebell CallsMay 30, 2015

Mr. Joy Kuriakose John, C/o Bluebell On Phone To Asianet Cochin Service
SirMY subscription number is GA91061996. I believe the subscription has elapsed in March 2015. My TV connection has got disconnected and there is a due of Rs700. 00 as of dateI cannot pay it online and there is no where I can pay the amount now as it Saturday evening and tomorrow is Sunday. I wish you could open the subscription for Saturday and Sunday and I shall pay the amount on Monday. If this cannot be done, I will be cancelling my subscription as there is no use of keeping a connection which is not customer friendly. In fact I had gone to your office @ two PM and they said the office is closed today and hence I cannot pay. If there are no facilities that are prevalent in the modern times, it becomes difficult for us to get going with Asianet.

Reply
Customer care male
Mr. Anbalagan CallsApr 10, 2015

Mr. Anbalagan On Phone To Asianet Cochin Service
I had a Asianet cable connection and Asianet broad band internet connection when i was in Vandaanam, Alappuzha during 2011-2012. the connection was prepaid yearly subscription taken from local office from Alappuzha. when we are leaving by 2012 we informed the local office and they said since it is annual prepaid subscription the connection will be cut automatically. the connection probable taken in my name Dr. s. Anbalagan , 9995443736 or my wife's name Dr. Sapna devi. d. p. 9895053736. but u people now enquring about the connection not terminated and ask her pay the money. u r contacting my wife. so what damn thing it is. it is prepaid subscription and when the time lapse it should be automatically cut. still u r disturbing us. so take action and close the matter.

Reply
Customer care male
Mr. Sheeba CallsMar 22, 2015

Mr. Sheeba On Phone To Asianet Cochin Service
No response after calling this customer care number. Very sad to say after paying huge amount of bills still no response.

Reply
Customer care male
Mr. Rabi Kondath CallsMar 07, 2015

Mr. Rabi Kondath On Phone To Asianet Cochin Service
My TV is showing ' you are not authorized to view this channel'. I rang up the displayed service number and was informed that my set top number was now different from the actual number on my set top. Earlier for over a week I have been complaining to Soumya Cables in Tripunithura. At last they very recently sent service personnel who told me that I will get the channels within two hours and left. But nothing happened. As I am very frequently out of station is my set top number being used by some one else?Can you urgently rectify the situation. This is not the first time this has occurred. I did not realize earlier, but nowI realize that this has occurred frequently before. Please urgently restore my TV Channels.

Reply
Customer care male
Mr. Zeus CallsFeb 21, 2015

Mr. Zeus On Phone To Asianet Cochin Service
I am not reconnecting even after payment made. Moreover disconnection without intimation. Loyal customers since your inception. Very very very poor customer care. D worst to come across in years.

Reply
Customer care male
Mr. Antony CallsFeb 14, 2015

Mr. Antony On Phone To Asianet Cochin Service
Antony Cyril Kurian, G 414 Thoppil House, Panampilly NagarCOCHIN - 36. This is to inform that when i switch on TV the message on screen as followsInitializing 794000Khz Q3. Please solve the problem

Reply
Customer care male
Mr. Shino CallsFeb 04, 2015

Mr. Shino On Phone To Asianet Cochin Service
Dear Sir / Madam, Since last 12yrs we are using against cable net work services and didn’t made any payment due till date. But in last few days we getting a service which we will never expect from your firm. As we came to know that the digitalization process will be effect with 1st April onwards then why your cable net work authorities had disconnected some of the channels and now we can access only few Malayalam channels. Even we didn’t received any prior intimation on this. Now please advise us how will think about asianet digital service, we are forced to look at any other network services. Your immediate attention this will be highly appreciate. Area details is as follows :-Subramanian. SSankaralayam, St. Mary’s Nagar, Kandanad, Cochin 682 305. Franchisee taken by M/s. Soumya cable, Thripunithura. Regards, Shino. S9995884773.

Reply
Customer care male
Mr. Sarath CallsFeb 02, 2015

Mr. Sarath On Phone To Asianet Cochin Service
Your customer care intentionally is not attending our calls. Last 3, 4 days we are not getting internet in NGO querters area. I do not know why you are treating customers this way.

Reply
Customer care male
Mr. Retheesh CallsJan 22, 2015

Mr. Retheesh On Phone To Asianet Cochin Service
No response. Poor servicesubscriber ID- CN77542location- Cochin, Kadavanthra, KP valluvan rd. I had an Asianet BB connection, and disconnected now. Modem has been returned to company. But I didn't get the deposit amount of 800/-rs which had been paid at the time of installation. Please advice me to whom/where I have to contact for getting the above said refund.

Reply
Customer care male
Mr. Rajesh CallsJan 11, 2015

Mr. Rajesh On Phone To Asianet Cochin Service
Let me introduce myself (I am Rajesh from Hyderabad) and we are very disappointed on the program because today when i was watching your program on TV and you have showed on lord Ayyappa swami is very bad you people are playing on the sentiments of people. Please avoid such kind of this not only Hindus, but on other religions. Regards, Rajesh.

Reply
Asianet Cochin Customer Service Care Phone Number 211390
Mr. PAUL THOMAS CallsJan 03, 2015

Mr. PAUL THOMAS On Phone To Asianet Cochin Service
My broadband connection number CN48619. I have a unlimited broadband plan called SPEED 980 monthly since almost last four years. It has a WIFI connection too. Now the internet download speed is 0.eight Mbps and upload speed 0.45 Mbps. This is the best speed I am getting. Since speed is poor and signals so weak I am getting WI-FI in my mobiles only very rarely. I think I should be getting around four Mbps speed. Will I get better performance If I switch over to your 20Mbps/ 50 Mbps plans?Now I am a totally dissatisfied customer. When I contact other assistance customers also they say Asianet broadband is hopelessly low and that do not offer any solutions, Please call me 0n 9037002116.

Reply
Customer care male
Mr. M.balachandran CallsNov 08, 2014

Mr. M.balachandran On Phone To Asianet Cochin Service
I have been calling your customer care numbers since 6th of Wednesday 2014 to till today late evening 7:40 pm to get my problem solved. I have successfully lodged a complaint registered and the said number is GA 05079425(SUB Code GA 91040365). On 6th itself. Later i made more than ten telephone calls to follow it up. The complaint was STB not functioning (No light on STB) till now. Nobody contacted us from the local office and solved my problem. I am an old person and very sad about such irresponsible action from your end. Ultimately, I request you to do the needful to get my connection back.Thanks and RegardsM. Balachandran(9446525600).

Reply
Customer care male
Mr. Prem Kumar Chhetry CallsOct 25, 2014

Mr. Prem Kumar Chhetry On Phone To Asianet Cochin Service
There is no response, when we are calling customer service. Why it is happen after join the internet? I call continually from last two days, but there is no response till.

Reply
Customer care male
Mr. Roy Pc CallsOct 17, 2014

Mr. Roy Pc On Phone To Asianet Cochin Service
Sub code is cn74109 in the month of September. I have paid the monthly payment for Asianet broadband connection in the post office on 30/09/2014. Total amount was RS 290. In the month of October the money has been doubled. In the receipt both September and October's money is included. Can you please check?

Reply
Customer care male
Mr. Siddique V.i CallsJul 26, 2014

Mr. Siddique V.i On Phone To Asianet Cochin Service
I lost my asianet broadband password. I tried to call the customer care, but they did not the answer the call.
Please let me know how i can reset my password.
My username is cn54636. I appreciate for you assistance.

Thanks.

Reply
Customer care male
Mr. SUKU V CallsAug 18, 2013

Mr. SUKU V On Phone To Asianet Cochin Service
I HAVE TAKEN A BROADBAND CONNECTION FROM ASIANET ATTINGAL ON 01/04/2013 PAYING ANNUAL SUBSCRIPTION OF rupees 6922.77.THE SCHEME I HAVE JOINED WAS SPEED 490-ONAM12 12M+3M. WHILE JOINING THE SCHME I WAS TOLD THAT I AM ELIGIBLE FOR 12 MONTHS UNLIMITED INTERNET PLUS three MONTHS SUBCRIPTION FREE.I FOUND THE OFFER ATTRACTIVE AND JOINED THE ABOVE SCHEME PAYING ANNUAL SUBCRIPTION.ON 27 MAY 2013 I HAVE SHIFTED MY ACCOMODATION TO POOJAPPURA IN TRIVANDRUM CITY.BEFORE SHIFTING THE LEASED MODEM WAS HANDED OVER TO ASIANET ATTINGAL. I GOT A CONNECTION WITH A NEW LEASED MODEM AT MY POOJAPPURA RESIDENCE ON 30 MAY2013 AT NO EXTRA COST.WHEN ONE MONTH PASSED I RECEIVED MY FIRST BILL ONLINE ASKING ME TO PAY THE MONTHLY SUBSCRIPTION.I HAVE COMPLAINED TO ASIANET STATING THAT I HAVE ALREADY PAID THE ANNUAL SUBSCRIPTION. THEY HAVE RECTIFIED THEIR MISTAKE, but TOLD ME THAT I AM NOT ELIGIBLE FOR THE three MONTHS BONUS SUBSCRIPTION BECAUSE I HAVE SHIFTED FROM ATTINGAL TO POOJAPPURA.I WAS TOLD THAT rupees 550 WIL

Reply
Customer care male
Mr. Jose CallsJul 15, 2013

Mr. Jose On Phone To Asianet Cochin Service
for your information,in my invoice my address and email ID given incorrectly. please make necessary corrections in your documents as per given below.
My adress is: Joseph Jesudas.
Nivins Studio
Near Aiswarya Dental Clinic
Nazareth, Kochi.
PIN 682002
Email. nivinsstudio@gmail.com
Sub Code:cn65262
Mac ID :145b.d1fd.f47b

thank you
Joseph Jesudas

Reply
Customer care user complaints