Ortel Bhubaneswar Customer Care Phone Number

Phone Number of Ortel Bhubaneswar is +91-977-609-1111 / +91-674-2303448 .
Ortel Bhubaneswar is an office location of Ortel Communications Limited, which is an Indian communications company. It is a leading cable television services provider in the states of West Bengal, Chhattisgarh, Odisha and Andhra Pradesh. The company is involved in the business segments of broadband services, signal uplinking services, analog cable television services, leasing of fibre infrastructure, voice over internet protocol services, digital cable television services and other value added services. Ortel Communications was introduced in the year of 1995.
Official Contact Number for All General Inquiries Ortel Bhubaneswar
Phone Number: +91-977-609-1111

Official Contact Number for Appellate Authority of Ortel
Phone Number: 91-674-3983200

Official Contact Number for Nodal Officer of Ortel
Phone Number: 91-674-3983200

Ortel Bhubaneswar offers its wide range of services under the several brand names namely Ortel Broadband, Ortel Home Cable and Ortel Digital. It gives analog cable services along with 29 analog head-ends in the 33 regional locations. Beside these, the company also offers digital cable services in its service areas under the banner name Ortel Digital. It provides 30 radio channels and upto 200 digital television channel facilities. Ortel Bhubaneswar also provides many value added services such as Video on Demand, EPG, gaming, voice services and many more.
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Ortel Bhubaneswar Address


The address of Ortel Bhubaneswar is C-1, BDA Colony, Behind RMRC Campus, Chandrasekharpur, Bhubaneswar, Odisha, India.

Ortel Bhubaneswar Email Address


The email address of Ortel Bhubaneswar is corp.customercare@ortelgroup.com, headcustomercare@ortelgroup.com.

Ortel Bhubaneswar Website


The Website of Ortel Bhubaneswar is www.ortelcom.com.

Ortel Bhubaneswar Customer Support Service Phone Number


The customer support phone number of Ortel Bhubaneswar is +91-977-609-1111 / +91-674-2303448 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Ortel Bhubaneswar Service Center and Ortel Bhubaneswar customer care number is given below. The helpline of Ortel Bhubaneswar customer care number may or may not be toll free.

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Ortel Bhubaneswar Phone Number Customer Service

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Ortel Bhubaneswar Source of Knowledge


www.ortelcom.com/aboutus/abt.asp
investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=2945138
www.ortelcom.com

Your Complaint, Suggestion, Complication, Review To Ortel Bhubaneswar

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Ortel Bhubaneswar Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Eurotrust Services CallsMay 29, 2017

Mr. Eurotrust Services On Phone To Ortel Bhubaneswar Service
We are facing net problem every day.

Reply
Customer care female
Ms. Itishree CallsSep 20, 2016

Ms. Itishree On Phone To Ortel Bhubaneswar Service
SERVICE SUCKS HERE. ITS BEEN OUT FROM LAST three DAYS AND NOBODY HAS RESPONSIBILITY TO REPAIR IT. THE COMPLAIN NO IS 1886271 AND CONSUMER NUMBER IS 00297813

IF YOU CANT PROVIDE THE APPROPRIATE SERVICE, ITS BETTER CUT IT AND LIMIT YOUR AREA WHERE YOU CAN ABLE TO PROVIDE THE SERVICE.

Reply
Customer care female
Ms. P.k.mohapatra. CallsSep 13, 2016

Ms. P.k.mohapatra. On Phone To Ortel Bhubaneswar Service
My consumer number is977704. Allyour contacted chanels are not coming in my TV since2 and half months, but i am paying the full contracted amt. Hence pl adjust the appropriate amount in the next bill. Pl also inform when allyour channel will be available for us ie life ok, movies ok. Star gold andsports channel. My contact number is8280089690. Email is prafulla. Iob@gmail.com.

Reply
Customer care male
Mr. Prafulla Kumar Panda CallsSep 12, 2016

Mr. Prafulla Kumar Panda On Phone To Ortel Bhubaneswar Service
Sir, I wish to change my present net plan from GB limit to unlimited plan with immediate effect. Kindly do the needful.

Reply
Customer care male
Mr. S R Sikder CallsAug 27, 2016

Mr. S R Sikder On Phone To Ortel Bhubaneswar Service
Sir,
In spite calling more than 100 times, no one is responding. My connection is not working properly for last several months. Signal quality always remain below 71%. Last two days no signal is coming. I sent several SMS to all concerns, but no one is responding. Last six months, I informed the same to at least 200 time by SMS or telephone calls. Shall I move consumer forum?
Waiting for your response. S R Sikder
Mem No. 01065342.

Reply
Customer care female
Ms. Seeta Dash CallsAug 12, 2016

Ms. Seeta Dash On Phone To Ortel Bhubaneswar Service
My email to inbound. Ortelgroup dated 05. 08. 2016, 10. 08. 2016, 11. 08. 2016 regarding misguiding me for change of plan, wrong advice for payment of advance amount of Rs. 899 which was immediately paid online for the requested plan and other raised issues therein still remains to be responded/resolved. Wrong advice and recalcitrant response reflects on professionalism part of an organisation. MOB:9078414540
emailID:.

Reply
Customer care male
Mr. Surrsh Ku Sethi CallsAug 05, 2016

Mr. Surrsh Ku Sethi On Phone To Ortel Bhubaneswar Service
Deer sir, Pleasecoprarte. I am gouranga sethi from township saiprya Nagar rayagada, ortel customers I'd number 513151 district rayagada.complain in your rayagada office DT on 01. 08. 2016. There are no response in my complain till last four days. and complain lend phone number Is always ring, but no one responds. So kindly take my action urgently in my fevor. Thanx u
P.

Reply
Customer care male
Mr. T S Jagannath CallsAug 02, 2016

Mr. T S Jagannath On Phone To Ortel Bhubaneswar Service
Sir, my customer iD No is 0364395 and I am having a STB with digital TV and broadband services. Since a week I am not recieving any other oriya channels excepting OTV. Inspite of
several requests no action taken by your ortel person to repair the fault as well as the defective broadband service. But I have paid the amount to ortel regularly without fail. If your office is inactive in recctifying the defects, I shall be constrained to disconnect the ORTEL service and may opt for any other service for availing my benefits. Hope you will respond me and extend your serviceto me. Thanking you, YF TSJagannath, 02/08/2016, Bhubaneswar, Mob:9437009495, EMAILID: jagan_1946@rediffmail.com.

Reply
Customer care male
Mr. Bibhu Bhusan Mohapatra CallsJul 29, 2016

Mr. Bibhu Bhusan Mohapatra On Phone To Ortel Bhubaneswar Service
MEMBERSHIP NO. 00628602, NAME-Bibhu Bhusan Mohapatra . MY COMPLAIN IS THAT FROM YESTERDAY I AM UNABLE TO SEE THE CHANNELS AS THERE IS NO SIGNAL and REPEATEDLY I AM FACING SAME PROBLEM. WHEN I LODGE A COMPLAIN IN YOUR CUSTOMER CARE THE COMPLAINT NO IS REGISTERED BUT NO ACTION IS TAKEN AND ALSO NO REPRESENTATIVE IS PICKING UP THE PHONE TO ATTEND THE CALL. I AM NOT GETTING ANY UPDATE FROM YOUR SIDE. WHY SUCH SERVICE YOU ARE GIVING TO YOUR CUSTOMERS. WHY SHALL I WILL BE SUFFERING FOR YOUR PATHETIC SERVICE THOUGH I AM PAYING REGULARLY YOUR MONTHLY CHARGES. PLEASE SOLVE MY PROBLEM ASAP ON PRIORITY BASIS.

Reply
Customer care female
Ms. Manorama Sahoo CallsJun 30, 2016

Ms. Manorama Sahoo On Phone To Ortel Bhubaneswar Service
Hallo,
i Manorama Sahoo my id-01006034 at mangalabag, cuttack. In my previous 2month and also in three month servises i am not uses more than 600 mb, but still in my bill add 17 rupees for extra charges

when i call to customer serives they do not resolve it so please resolve it soon because i want to pay my billl without any extra charges

222--- and please give suggestion how i am changing my broadband plann?.

Reply
Customer care male
Mr. Narayan Ch. Pal CallsJun 29, 2016

Mr. Narayan Ch. Pal On Phone To Ortel Bhubaneswar Service
Sir, my digital service number is 828105. I am getting no picture from 1:45 pm of 29. 06. 2016. I have lodged a aomplain to this effect today itself at around two pm. But no action has been taken so far. I request you to resume service as early possible. Else I Will be forced to surrender the connection.

Reply
Customer care female
Ms. Sujata Mishra CallsJun 28, 2016

Ms. Sujata Mishra On Phone To Ortel Bhubaneswar Service
YOUR CABLE OF THIS AREA IS GIVING FREQUENT PROBLEMS. KINDLE ARRANGE CUSTOMER CARE WHOM WE CAN INTERACT DIRECTLY BRIEFING OUR PROBLEMS/KNOW THE DELAY IN CONNECTION. MY BROADBAND SERVICE IS ALSO GINING PROBLEM FREQUENTLY DEPRIVING MY CHILD TO GIVE ONLINE EXAMS LAST MONTH, HARRASHED MY FAMILY A LOT. STEPS MAY BE INITIATED TO RESTORE NORMALCY SOON. S. MISHRA
ID-1424571.

Reply
Customer care male
Mr. Kishore Ku Sahu CallsJun 16, 2016

Mr. Kishore Ku Sahu On Phone To Ortel Bhubaneswar Service
This has reference to my complain on broad band connection. I received a SMS from ORTEL ON 15/06/16 my complain vide ID no 01386636 has been resolved. I am surprised to receive the message as well as informed by the customer care that the signal to my modem is active where as my modem is not working since 01/06/2016 which has been checked twice by the representative of ORTEL. Till date the modem has not been replaced. This grossly speaks of the customer service provided by a reputed company of Odisha. Since ORTEL fails to provide me a live broadband connection since last 16 days forget about my daily complain and the procedure of contacting the ortel customer care i now sincerely request that my broadband connection may kindly be disconnected w. E. F 01/06/2016. Thanks for the all that harassment.

Reply
Customer care male
Mr. Kishore Ku Sahu CallsJun 14, 2016

Mr. Kishore Ku Sahu On Phone To Ortel Bhubaneswar Service
My consumer number is 01386636 and my phone number is 9556050213 and my address is Kamala Residency, Flat No 101, Shreevihar, Patia Bhubaneswar-751024. I contacted the customer service for restoration of my WI FI connection which was not working as the adopter and modem developed electrical fault. Even though two persons have visited twice during this two weeks time the modem could not be replaced. I requested to contact any supervisor in-charge of the bring the issue to his notice, but the customer care refused to provide the number with a plea that they are not authorised for the same. I then requested to disconnect the connection. That also replied in negative. In order to save mental harassment I would request I now request to disconnect the connection of WI FI provided by ortel, bbsr to consumer no 01386636.

Reply
Customer care male
Mr. Pradeep Kumar Padhee CallsJun 06, 2016

Mr. Pradeep Kumar Padhee On Phone To Ortel Bhubaneswar Service
i am a customer of your company with membership no 00949400 at sambalpur. set up box has been installed in my tv in april 2016. but after few days i did not able to see pictures with message 'no signal'. i have registered complain in your customer care several times. i have also visited your local office at sambalpur many times. but till now problem has not been resolved. already 25 days have gone after giving complaints. this type of poor servicing is not expected from a giant company like ortel. please look into the matter.

Reply
Customer care male
Mr. Ratnakar Patra CallsJun 05, 2016

Mr. Ratnakar Patra On Phone To Ortel Bhubaneswar Service
In spite of my repeated complaints to the customer`s care number for attending my defunct internet connection (consumer no-150435) nobody is attending, I feel total negligence on the part of the supporting staff. Please look into the matter urgently otherwise i will be compelled to disconnect my relation with dissatisfaction.

Reply
Customer care male
Mr. Debendra Kumar Biswal CallsJun 03, 2016

Mr. Debendra Kumar Biswal On Phone To Ortel Bhubaneswar Service
Sir

I am a customer of your bradband service having membership no 00987008. I am staying in trishna manor apartment, nuasa nayapalli, bhubaneswar. Near about 15 to
20 customers of ortel are here. But unfortunately your service is regularly irregular. Both TV and net are are failure in everyday. We have regularly complained to your staffs But, no solution. Please tell us what we will do. We are forced to disconnect your cable unlessour problem are sorted out immediately. My cell number is 9938716570.

Reply
Customer care male
Mr. Debendra Kumar Biswal CallsJun 03, 2016

Mr. Debendra Kumar Biswal On Phone To Ortel Bhubaneswar Service
Sir

I am a customer of your bradband service having membership no 00987008. I am staying in trishna manor apartment, nuasa nayapalli, bhubaneswar. Near about 15 to
20 customers of ortel are here. But unfortunately your service is regularly irregular. Both TV and net are are failure in everyday. We have regularly complained to your staffs But, no solution. Please tell us what we will do. We are forced to disconnect your cable unlessour problem are sorted out immediately.

Reply
Customer care female
Ms. Swasti Priya Swain CallsJun 02, 2016

Ms. Swasti Priya Swain On Phone To Ortel Bhubaneswar Service
DEAR SIR /MADAM
I Swasti Priya Swain CONSUMER NUMBER:-01325826 MY MOBILE NUMBER:-9937213574/9124157506 FROM LAXMISAGAR BBSR
WRONG DATA CHAGEABLE IN MY ID OF 481 MB AT 01/06/2016 KINDLY RECTIFY IT
THANKING YOU
Swasti Priya Swain

































;.

Reply
Customer care male
Mr. Tarun Agarwal CallsMay 28, 2016

Mr. Tarun Agarwal On Phone To Ortel Bhubaneswar Service
Customer ID 1156742, the broadband connection in this Patia area has been going on and off for this entire month. Given multiple complains, but the problem is still not solved. On top of it the customer agent to take complain is behaving rude. I think Ortel has now got enough job and cannot maintain its service. This is a case of monopoly business due which customers are made a victim.complain numbers for the month of May alone. 4216471, 4209973, 4186913, 4174859.

Reply
Customer care male
Mr. Manoranjan CallsMay 25, 2016

Mr. Manoranjan On Phone To Ortel Bhubaneswar Service
My Consumer No is-01318206, My Internet and Cable has been disconnected from two days. I called to your customer care to give a complain, but till now no result. If this situation will continue the I will have to close both the connection. Your customer care and your service is very poor. I am very sorry. Thank you.

Reply
Customer care male
Mr. Debi Prasad Mallick CallsMay 24, 2016

Mr. Debi Prasad Mallick On Phone To Ortel Bhubaneswar Service
It is regard to inform you that I have already paid Rs. 2800. 00 Rupees (Two thousand Eight Hundred) only on dated 19. 05. 2016 morning for getting 04 (four) nos. Digital Connection for my TV. But after receipt the payment no body responding our telephone or no body has come to install the Setup Box at my residence at Plot No. 51, Budha Nagar, Bhubanewar-6 till date. When Mr. Sahoo your representative receipt payment assured us to give connection on that day it self with new cables. But nothing has been done by your organisation. It is my personal opinion that the ortel communication is cheating with there customer like me and the sales personnel engaged by your company are un-trusted in every manner. I request your good self to try install Setup Box to install my residence today itself or refund my deposit amount immediately thanking you.

Reply
Customer care male
Mr. Grucharan Mohapatra CallsMay 12, 2016

Mr. Grucharan Mohapatra On Phone To Ortel Bhubaneswar Service
Customer Id : 00805487

I am facing slow speed for a long time. I have been complaining the same for long aswel. I increased my billing tarif with understanding that it will get me good speed. But it dint help. The customer care executives are suggesting, to call every day if I have problem persisting. This is the most ridiculous response and service ever.

Reply
Customer care female
Ms. Manaswini Prusty CallsMar 27, 2016

Ms. Manaswini Prusty On Phone To Ortel Bhubaneswar Service
My cable TV is not functional since 20th March. Despite of the complain registered online nobody is bother about the rectification, even after so many time I called on customer care number No respond I got from them. My cable TV membership number Is 00620071. Please kindly disconnect ortel TV connection. I do not want it more.

Reply
Customer care male
Mr. Lingaraj Muduli CallsMar 16, 2016

Mr. Lingaraj Muduli On Phone To Ortel Bhubaneswar Service
Dear,
Sir I Sri Lingaraj Muduli yur customer and my customer I'd number 634756 I have not seen your network sense 20days properly due to your network problems and I have complain so many times to yuor customer service, but they are not respond or not rectify my problem so I have request you to teke naccesaary steps in fever of me. Thanks.

Reply
Customer care male
Mr. Dr. Basanta Kumar Panigrahy CallsMar 10, 2016

Mr. Dr. Basanta Kumar Panigrahy On Phone To Ortel Bhubaneswar Service
Rs. 1600 has been collected from me vide Receipt No. 272234 dated 18 Feb 2016 against my Consumer No. O144647 for installation of one new Broadband. On 19. 2. 16 your worker Shri Prasant Swain could draw one cable on my rooftop to my tabletop, but failed to install the modem. I talked to him the next day in his service center where he refused to install the modem as both modems in his stock found defective. I have been ringing him on 9692548853 at least two dozen of times from this morning, but he does not lift the mobile. Please help me installing the Broadband soon. If there is any trouble in installation, please make arrangement to refund my money. Dr BASANTA KUMAR PANIGRAHY
403, Harmoney Villa, Goutam Nagar, Bhubaneswar.

Reply
Customer care male
Mr. Bibhudutta Rout CallsMar 10, 2016

Mr. Bibhudutta Rout On Phone To Ortel Bhubaneswar Service
Sir,
I am Bibhudutta Rout . My membership No-361917. Thanks for your bad service last two days there is no signal in my TV. We are facing lot of problems to view the chanel. Plz. Take the prompt action as soon as possible. Thanks and Regards,
Bibhudutta Rout
Plot No-1306/4457,
C/o-Prafulla Ku. Swain,
Sastri Nagar, unit-4, BBSR-1, Dist-khurda
M-9438567895, 7682849327.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 256145
Mr. Kailash Chandra Samal CallsFeb 29, 2016

Mr. Kailash Chandra Samal On Phone To Ortel Bhubaneswar Service
Sir,
I am Kailash Chandra Samal , Ortel Membership No- 00976976, residing in Qrs. No-IV-16, OUAT colony, Siripur, unit-8, Bhubaneswar. I want to take Plan Name : Ortel Ultimate
Rs. 330 per month - Speed 512Kbps,
with effect from 1st March 2016
Please change to this new plan immediately
Yours sincerely,
Kailash Chandra Samal
Mobile No -9437229140.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 255024
Mr. B B Sahu CallsFeb 18, 2016

Mr. B B Sahu On Phone To Ortel Bhubaneswar Service
inspite of repeated complaints there is no response from your organisaton to address my grievances since last three days that i am deprived of my digital tv system. hope you may find time to solve my problem on a top priority basis. thanks. b. b. sahumembership-125563, plot-189, jayadev viharbhubaneswar-751013.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 254249
Mr. Sagar Smruti Dalai CallsFeb 11, 2016

Mr. Sagar Smruti Dalai On Phone To Ortel Bhubaneswar Service
Dear
sir i am Sagar Smruti Dalai cost id-00884989
my broadband plan IUL 384 KBPS price-610/-
as per your broadband update plan Odisha UL Starter Price-610/-


Please convert to odisha ul starter

Looking forward for your quick response. Thanks and Regards
Sagar Smruti Dalai
9853405430.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 252868
Mr. Balakrishna Panda CallsJan 30, 2016

Mr. Balakrishna Panda On Phone To Ortel Bhubaneswar Service
I have ortel broadband connection and the number is 00658185 at Berhampur. As i am going out of town for more than a month, i want temporary disconnection. I am physically challenged and cannot go to office at BERHAMPUR. But the people in Berhampr insist me to come to office for returning the equipments. I need disconnection with effect from 01-02-2016.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 252579
Mr. Sanjay Mishra CallsJan 28, 2016

Mr. Sanjay Mishra On Phone To Ortel Bhubaneswar Service
My cable TV is not functional since 25th Jan 2016. Despite of the complain registered online nobody is bother about the rectifications. My cable TV Customer ID is 01168597. I observed it that nobody is bother about the customer of ORTEL Comn until the same is not be repeated again and again. My Mob No is 9871822937.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 241206
Mr. Ashok Kumar Das CallsOct 08, 2015

Mr. Ashok Kumar Das On Phone To Ortel Bhubaneswar Service
i need to stop ortel broad band communication for one month only from 14. 10. 2015 to 13. 11. 2015 against my consumer no. 943560 since we are going outside bhubaneswar. kindly close it for one month only. confirm over email by tomorrow so that we need not go to your office again by spending petrol cost and time of consumer. hope to recive the service online sitting at my home. akdas.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 240993
Mr. Sarthak CallsOct 06, 2015

Mr. Sarthak On Phone To Ortel Bhubaneswar Service
At that time while applying for new connection (id-1147418) none of the concerned person at ortel office sambalpur had informed me that there is no facility for internet available in the amplifier box from which the connection was given to me. So I have requested the concerned person of sambalpur ortel com. To take care of it. After that I had continuously contact him atleast 40-50 times and till now four month had already passed, but the connection is still in pending mode. I have also contact to the customer care of ortel around 15-20 times, but they have no answer to my problem each and every time, and they are only telling to contact the ortel office of sambalpur or to mail to inbound@ortelgroup.com or appellate@ortelgroup.com and I have also mailed to these mail address around 3-5 times, but not got any reply even a single time. I am really hopeless towards such a worst communication and service from one of the best internet service provider of our state odisha.

Reply
Customer care male
Mr. Durga Prasad Misra CallsOct 02, 2015

Mr. Durga Prasad Misra On Phone To Ortel Bhubaneswar Service
Dear SirI stay at SriRam Nagar, Khordha and have TV connection service by Ortel. I observed to-day that quite a number Of channels were without link, some other channels with link are grainy, show waves and are not proper for viewing. I shall be thankful if you make immediate arrangement to rectify the same. D P MisraChandi Colony, Sriram Nagar, Khordha.

Reply
Customer care male
Mr. Manoj CallsSep 27, 2015

Mr. Manoj On Phone To Ortel Bhubaneswar Service
I paid for a new connection (786 kbps.)They are extremely proactive in collecting the installation fund. I got the connection after ten days. The person who came for the installation told today you will get the default speed. From tomorrow the applied speed will be updated. After 20 days I inquired and know that the customer care even do not know what speed I have applied for. I cannot watch a you tube video with its minimum pixel strength. That is 144p setting video is not streaming directly. One more crazy thing. I bought a router. They said since you have bought by your own, we can not help in installation. I did the installation, but now I do not know what is the DNS. The customer care people neither helpful nor intelligent enough to take the call. So far as I paid some Rs. 1700 and have kept the connection as an exhibition piece. I am going to forget whatever amount I have spent. I am trying for a new connection from BSNL.

Reply
Customer care male
Mr. Pradipta Kumar Manasingh CallsSep 26, 2015

Mr. Pradipta Kumar Manasingh On Phone To Ortel Bhubaneswar Service
I have book a new digital dth connection on dated 20. 9. 2015, but yet connection not made, everyday i call to saroj nayak(mobile no-9438027400)he always told me that there some technician problems. so let me assure whether i will get my new connection or not other wise i will go for any other connections. thanks pradipta kumar manasingh . lc-130/11, sailashree vihar, bhubaneswar mobile no-7873391909.

Reply
Customer care male
Mr. A Das CallsSep 26, 2015

Mr. A Das On Phone To Ortel Bhubaneswar Service
Modem is out of service since Thursday ie 24 th Sept'15. Mean time lodged complaint complaint and spoken to customer service three times. Regret to say that the complaint not resolved yet and not getting any satisfactory reply from customer service end. Service is too pathetic. A Das Membership no 01014259.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 238086
Mr. Barada Charan Mohanty CallsSep 11, 2015

Mr. Barada Charan Mohanty On Phone To Ortel Bhubaneswar Service
Dear Sir/Mam, I have an net connection of Ortel. Our membership number Is -978772. We have been suffering last 15 days above. We have paid all the dues in time, but we have no net connection before one month. Before 15days we had registered a complain also, but unfortunately till now we are facing same problem.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 236024
Mr. Tapas Kumar Nayak CallsAug 21, 2015

Mr. Tapas Kumar Nayak On Phone To Ortel Bhubaneswar Service
I am a customer of Ortel cable TV and my membership number is 819854. I am not satisfied with the service. The signal goes of frequently. This time it has been since last Wednesday day that is from 19. 08. 15 the signal is not coming at all. I already complainant phone calls, but there was no response. Kindly look into the matter as soon as possible otherwise I'll not be able to keep good relationship with the company.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 233529
Mr. Jagannath Rout CallsJul 28, 2015

Mr. Jagannath Rout On Phone To Ortel Bhubaneswar Service
My customer code No:-01134745, I have complain on Date 18/07/2015 regarding connectivity problem. But till now non of technician have turned up for rectifying the defect. Hence I request to rectify defect immediately or else I will be constrained to apply for disconnection. Thanking YouJagannath Rout Mob:9937965250.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 231323
Mr. Subir Kumar Sen CallsJun 29, 2015

Mr. Subir Kumar Sen On Phone To Ortel Bhubaneswar Service
Hello Sir/Madam. I have a Customer number 10321(Dr. S. Ku. Sen, Badambadi, Cuttack-753012). I have been constantly calling at your customer care number. But they lodge the complains, but donot act on it. They say that problem will be solved within 24hrs, but thing doesn't seems as they say. The ortel digital setup box sometimes don't work properly or you constantly have the network"No signal" Problem. I am really fed up of complaining about it, but no one responds to it. So i hope you will look into this matter or else i have to change connection. Please reply to this.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 229058
Mr. Mr Natabar Nayak CallsMay 27, 2015

Mr. Mr Natabar Nayak On Phone To Ortel Bhubaneswar Service
My consumer number is 00177296 having an additional connection. But for last three days the second connection is totally failed due to faults in digital set top box. I have lodged several complaints in rows since dt. 25. 05. 2015, but with no steps taken so far. So please do the needful immediately or inform me about how to be disconnected.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 227163
Mr. Lakshmikanta Bal CallsMay 02, 2015

Mr. Lakshmikanta Bal On Phone To Ortel Bhubaneswar Service
This is Lakshmikanta Bal , Membership – 00673806, I am a cable TV customer since 2010 with Ortel Communication, but last five months there is a frequent signal problem four to five days in a month and again that problem is continuing last five days. I have lodge complaint in customer care, but the problem is not short out till now. After several follow ups this matter to customer care daily three to four times in a day, same answer your complaint is registered and short out very soon. I am not satisfied in your service. Kindly solve this problem in priority basis otherwise I will disconnect the connection.

Reply
Ortel Bhubaneswar Customer Service Care Phone Number 223095
Mr. Bidyut Bhattacharya CallsMar 24, 2015

Mr. Bidyut Bhattacharya On Phone To Ortel Bhubaneswar Service
I am Bidyut Bhattacharya , one of the valuable customer of Visakhapatnam naval accommodation. My ex customer ID is 566552. I have used your Internet connection for one year two month and deposited on April 14. In last one year, I am unable to get my refund 750 Rs. Cheque as a refund security deposit. Do needful as early as possible. Your vizag management is useless. My next step is consumers court.

Reply
Customer care male
Mr. P K Swain CallsDec 07, 2014

Mr. P K Swain On Phone To Ortel Bhubaneswar Service
My consumer number is 1060552. Due to lack of signal or cable fault problem I am unable to watch TV though I am paying monthly subscription regularly I am not getting the service. On several occasion i have lodged complaint at your customer care,, but in vain nothing has been done till date. It is very sad to know that a nationally repute channel of yours is unable to cater to the problems of the customer. It seems that you are encouraging the customer to opt for other service provider. CELL-09937007309.

Reply
Customer care male
Mr. Ramesh Chandra Dash CallsDec 01, 2014

Mr. Ramesh Chandra Dash On Phone To Ortel Bhubaneswar Service
My net connection was not working for last so many days. I have lodged complaint. Now I am interested to change the Mini Plan presently having to Unlimited Plan for the month of December. I am ready to make advance payment. Plan change requirement is very urgent. Is there any system to make advance payment over online today and activate with new plan. Very urgent please.

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Customer care male
Mr. Sarada Santosiba Sahoo CallsNov 28, 2014

Mr. Sarada Santosiba Sahoo On Phone To Ortel Bhubaneswar Service
I am Sarada Santosiba Sahoo. I am new customer in Ortel internet connection. Before two days ago payment for new connection apply internet. But two days after no connection for internet. I think very bad service for Cuttack Ortel office. I think BSNL provide very good service.

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Customer care male
Mr. Smruti Ranjan Mishra CallsNov 24, 2014

Mr. Smruti Ranjan Mishra On Phone To Ortel Bhubaneswar Service
I am feeling very sorry to bring to your notice that my Digital TV broadband system is not working from last three days. My membership number is 1093712, living at Plot No-AL-45. V. S. S. Nagar, BBSR. After several follow ups on toll free number-9776091111 every time with remarks of "your complaint is registered" and on your land line no-0674-3911111 there is no response. So i request your good self kindly advice me how to surrender the connection with immediate effect. Looking forward for your quick response. Thanks and Regards
Smruti Ranjan Mishra
8599011543.

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Customer care male
Mr. Dr Manoj Kumar Sahu CallsOct 30, 2014

Mr. Dr Manoj Kumar Sahu On Phone To Ortel Bhubaneswar Service
Dear sir My Customer number 581608(Broad band) and our Digital TV customer number 653791 (in the name of my wife Dr Bishnupriya Biswal) in the following adress- C-31, HIG, Baramunda Housing Board Colony, BBSR. On 25th September 2014, I have applied for the Combo pack( rupees 550/- per month) in your prescribed form and deposited in your Chandrasekharpur office, but till date our plan has not been changed, so please change our plan immediately.

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Customer care user complaints