Phone Number of
EnergyAustralia is
133 466 .
EnergyAustralia is an electricity generation, electricity and gas retailing private company in Australia. It is one of the "big three" retailers in the National Electricity Market. EnergyAustralia, among the major energy retailers nationwide, serves over 1.7 million residential and small business customers across Queensland, New South Australia.
Popularity
EnergyAustralia is famous as a major electricity generation, electricity, and gas retail company in Australia, known as one of the "big three" retailers in the National Electricity Market, and for its significant reliance on coal-fired power generation.
Founding & Establishment
EnergyAustralia is owned by CLP Group, one of the oldest and largest integrated power businesses in the Asia Pacific. EnergyAustralia was formed from a merger in 1996 of Orion Energy (formerly Shortland Electricity and Shortland County Council) and Sydney Electricity which had succeeded Sydney County Council. In 2005, EnergyAustralia formed a partnership with International Power to operate the retail business in Victoria and South Australia. EnergyAustralia sold its 50% share of the partnership to International Power, who then rebranded the former partnership as Simply Energy (now Engie Australia).
Here's a breakdown of key features of EnergyAustralia:
Generation and Retail:
Electricity Generation:
EnergyAustralia generates electricity primarily using coal-fired generation at the Yallourn Power Station in Victoria and the Mount Piper Power Station in New South Wales.
Renewable Energy Transition:
While coal remains a primary source, EnergyAustralia is committed to closing Yallourn Power Station in 2028 and has stated it is looking for partners for renewable energy investments.
Gas Retailing:
EnergyAustralia also retails gas, offering various plans to customers.
"Big Three" Retailer:
EnergyAustralia is one of the "big three" retailers in the National Electricity Market.
Current Position
EnergyAustralia, formerly TRUenergy, is a private Australian electricity generation, electricity, and gas retailer, known as one of the "big three" in the National Electricity Market, generating primarily from coal-fired power stations, with plans to transition to renewable energy sources. EnergyAustralia is a popular energy retailer in Australia, supplying electricity and natural gas to over 1.7 million residential and business customers, and has a significant presence in the renewable energy sector, with over 400,000 customers opting into its "carbon neutral" product. As of April 6, 2025, EnergyAustralia, a public company operating in the electricity retailing industry, is led by Mark Collette as Managing Director and Chief Executive.
Global Review
Global Reviews named EnergyAustralia the number one energy retailer for the Digital Customer Experience Index including Mobile and Desktop in 2020, 2019, 2018, 2017, 2016 and 2015. Our sales team won the GRIST #1 Sales Centre in Australia for 2020.
EnergyAustralia Address
The address of EnergyAustralia is Level 33, 385 Bourke Street, Melbourne, VIC 3000, Australia.
EnergyAustralia Email Address
The email address of EnergyAustralia is
enq@energyaustralia.com.au.
EnergyAustralia Website
The Website of EnergyAustralia is
www.energyaustralia.com.au.
EnergyAustralia contact person
The contact person of EnergyAustralia is Support Team.
EnergyAustralia Customer Support Service Phone Number
The customer support phone number of EnergyAustralia is
133 466 (Click phone number to call).
The postal and
official address, email address and
phone number (
helpline) of
EnergyAustralia Service Center and
EnergyAustralia customer service phone number is given below. The
helpline of EnergyAustralia customer service phone number may or may not be
toll free.
Click Here To View EnergyAustralia Customer Service Phone Numbers