Nadra Customer Service Phone Number

Phone Number of Nadra is +92-51-111-786-100 .
NADRA stands for National Database and Registration Authority, a constitutional body in Pakistan. The authority works in the areas of issuing and handling the identification and e-governance document operations. It is the responsibility of the department to issue the Identity cards to the people residing in the territory of Pakistan, upgrading the information in the government databases and securing the identities of the countrymen. Its history dates back to 1998. Initially, the authority was named the NDO (National Database Organization) and it worked under the Ministry of Interior, Government of Pakistan. NADRA was born on 10 March, 2000 as a result of merging of the Directorate General of Registration with the National Database Organization. The authority in 2012 introduced Smart National Identity Card, a new technology cards in which data is stored on the CHIPS and these can be connected to the NADRA database directly. NADRA operates with over 800 national and 5 global offices.
Contact Number of Nadra for All General Inquiries
Phone: +92-51-111-786-100

Getting In Touch With NADRA


NADRA is strongly devoted to provide highest values of services, and recommends to make an immediate connection whenever facing complexities. The organization is making a hard effort to explore belief of a vast area and configured exclusive helplines to evaluate the core of difficulties. However, the citizens are prescribed to get in touch with care officials through the below mentioned numbers:
  • Customer Care Number: Call +92 51 111 786 100
  • Email Address: info.pakid@nadra.gov.pk / support.pakid@nadra.gov.pk
  • Helpline: Call +92 (51) 111 786 100
  • To Report Query: Visit http://id.nadra.gov.pk/contact-us/

Career Window At NADRA


NADRA is designated to expose specific career openings for applicants to configure devised roots of an influential career. NADRA is keep to appoint passionate and talented aspirants, devoted to serve whole humanity in Pakistan. However, the undertaking is prescribing to schedule an online interview with the authority via: https://www.nadra.gov.pk/index.php/careers


Nadra Address


The address of Nadra is NADRA State Bank of Pakistan Building, Shahrah-i-Jamhuriat, G-5/2 Islamabad 44000, Pakistan.

Nadra Website


The Website of Nadra is www.nadra.gov.pk.

Nadra Customer Support Service Phone Number


The customer support phone number of Nadra is +92-51-111-786-100 (Click phone number to call).


The postal and official address, email address and phone number (helpline) of Nadra Service Center and Nadra customer service phone number is given below. The helpline of Nadra customer service phone number may or may not be toll free.

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Nadra Phone Number Customer Service

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Nadra Source of Knowledge


www.nadra.gov.pk/
www.nadra.gov.pk/index.php/contact-us
www.nadra.gov.pk/index.php/about-us
www.nadra.gov.pk

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Nadra Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Gulbanu CallsJan 14, 2020

Ms. Gulbanu On Phone To Nadra Service
I received my payment receipt, but my application is not moving forward, say that you pay first my traking number is 770001588093 ps let me know.

Reply
Customer care male
Mr. Ali Qamar CallsJun 30, 2017

Mr. Ali Qamar On Phone To Nadra Service
Issue my smart card
4230154744645 as old ID is lost
03062173842
03324355550.

Reply
Customer care male
Mr. Ali Qamar CallsJun 30, 2017

Mr. Ali Qamar On Phone To Nadra Service
MY CNIC 4230154744645 IS LOST PLEASE ISSUE ME A SMART CARD.

Reply
Customer care male
Mr. Abid Mahmood CallsJul 10, 2018

Mr. Abid Mahmood On Phone To Nadra Service
I do not get confirmation for two days. Am apply online cancellation. Am loginsucessfully, but do not receive code. Help as soon possibel.

Reply
Customer care male
Mr. Jamal Ud Din CallsJul 08, 2018

Mr. Jamal Ud Din On Phone To Nadra Service
Sir mara name Jamal Ud Din ha s/o Muhammad usman ha mare wailed sab ka nic kahadar gair gea ha ma na FIR darajkarna ha moge nic no chair ha Kha se mal Gai GA 15602-0686110-5 Mra no ha please help me.

Reply
Customer care male
Mr. Zia CallsMar 05, 2018

Slam I aaplied Nadra cards on given trackind ID num 770000782008 for saqlain ahmed Nawaz, but I got his sister, but didn't get this one also I got boths email on same day about approaval can you please check it for me
I am trying to call them, but helpline i8s block.

Reply
Customer care female
Ms. Fozia CallsMay 28, 2017

Ms. Fozia On Phone To Nadra Service
Brother CnIc blocked
rehan shahid
35404-8493004-5.

Reply
Customer care male
Mr. Abdul Majeed CallsMay 17, 2017

Mr. Abdul Majeed On Phone To Nadra Service
Dear sir,
The info provided is insufficient to complete the online NICOP form,
e. G,
1: for conversion from CNIC to NICOP who can be the verifiers, can they be applicants brothers and sister. 2: Do I need an attestor when applying online from overseas, would I need the attestors stamp. 3: I am 55 years of age and I have CNIC, but I do not have my Form B, what would be my CRC no, is it my CNIC or my Birth certificate. On what document would I find my CRC number An earlier reply will be much appreciated. Thank you and Regards.

Reply
Customer care male
Mr. Muhammad Rizwan CallsMay 16, 2017

Mr. Muhammad Rizwan On Phone To Nadra Service
Sir, i am Muhammad Rizwan S/O behram khan (NIC:14301-9695581-5) hasbeen marked as suspected catogary, as we have already submitted our documents in DISTT HANGU NRC with token number 1151940. Sir we got no response yet. As we have our complete documents to prove our identity, sir i have humble request to call me and i am ready to provide all required documents to prove my identity. Sir my family is going through stress regarding this issue. Kindly help me out of this situation.

Reply
Customer care female
Ms. Faazela Hussain CallsOct 14, 2017

Ms. Faazela Hussain On Phone To Nadra Service
I am Faazela Hussain . I live in USA. I got married so i need to modify my CNIC. Who can attest my form ?.

Reply
Customer care male
Mr. Abdul Rasheed CallsOct 03, 2017

A. A sir g kot radha kishan Nadra ka jo office hy wahan k log sir g bohat preshan karty hain logon ko aur agar kisi k bachy seven ya eight hon to us se gandy gandy mazak karty hain k itny bachy kesy howe ye kya bat hoi es tarhan k swal karna kya zaib deta hy.

Reply
Customer care female
Ms. Sumaira CallsSep 29, 2017

Dear Nadra Staff,

I have tried submitting NICOP application on line through Nadra website for my new born daughter. Its been two days since i have been trying and it keeps getting stuck at different pages. I did try to modify as directed. Is there a place where i can submit the papers for NICOP and have it done.

Reply
Customer care male
Mr. Aamar Majeed CallsJan 30, 2018

Dear sir i am live in hasilpur i need to make ID card my wife. My wife have before ID care when she no marry. Before my marry she is diovase i have his diovase paper computer ise i have my nikah nama computer ise i have my ID card. But my office of Nadra hasilpur no accept he sad me get also before husband nikkah nama
can you help me why need old husband nikkah nama.

Reply
Customer care male
Mr. Muhammad Sajawal CallsJan 30, 2018

Mr. Muhammad Sajawal On Phone To Nadra Service
My name is Muhammad Sajawal saleem i am pakistani my age is under 18 i want to identy card.

Reply
Customer care male
Mr. Nisar Mahdi CallsSep 16, 2017

Mr. Nisar Mahdi On Phone To Nadra Service
Most respectable sir Aoa. Sir I wants to change the name of my dauter. What I should do? Please help me.

Reply
Customer care male
Mr. Mubarik Ahmad CallsMay 20, 2018

Mr. Mubarik Ahmad On Phone To Nadra Service
Jo tasweer new ID card per lagai ha wo choti ha.

Reply
Customer care female
Ms. Sumbal Kaynat CallsJan 15, 2018

Ms. Sumbal Kaynat On Phone To Nadra Service
Respected sir/Madam
i am a student in Beijing china, i lost my smart national identity card (NIC) here in Beijing i am very worried, i hear there is many misuses of ID card so i am worry, please tell me. I want to know the way how can i get back my ID card and renew ID card, here is my contact number 0086 15501271070. Please tell me waiting for your kind reply. Thanks.

Reply
Customer care male
Mr. Farman Ullah CallsMay 02, 2018

Dear sir,
I, Farman Ullah CNIC 16201-2021577-5 S/o Muhib Ullah CNIC 16201-0732463-1 Family UY805Y, register this complaint that my elder brother Aman Ullah CNIC 16201-5225838-5 applied for the renewal of his CNIC in different Nadra centre. The Nadra centres replied that they want to see the family record since 1920, 1970, 1980 (RJ1, RJ2 and RJ3 Record). Further, Nadra centres guided us to apply to the Nadra centre in our conrcerned area. But we cannot go there due to some domestic issues. Kindly renew the CNIC of my brother.

Reply
Customer care male
Mr. Saud Ibrahim CallsAug 10, 2018

Mr. Saud Ibrahim On Phone To Nadra Service
I have spend three days to upload verifier form for tracking ID 770000972852 and 770000972992 , but keep getting error message that "does not meet 600DPI requirement" Can you please assist or tell me an alternative? i would really appreciate it.

Reply
Customer care male
Mr. Naeem Malik CallsOct 11, 2018

I received my Nadra with wrong date of birth I am calling from CANADA They put me on hold for 20 minutes I do not know how to fix Some one please help help Its so frustrating I even complained under number 638994 no answer.

Reply
Customer care male
Mr. Tariq CallsApr 19, 2018

I am trying to reach Nadra thru phone, but no response for last 12 days.

Reply
Customer care male
Mr. Azmat Khan CallsNov 29, 2017

Sir mera name Azmat Khan sir ma saudia me kam krta tha aur mujy waha sy wapis ay howy taqreeba 12 saal ka arsa ho gya hy ma na bank account bnwana hy lakin account bnaty waqt ak saudi card show ho raha hy wo khatam krwana hy lakin Nadra hakam bat nahi sun rhy please hamari help kry.

Reply
Customer care male
Mr. Abdulmannan CallsJul 29, 2018

Mr. Abdulmannan On Phone To Nadra Service
Sir mujhy overseas card banwana hy mujhy Kia kerna hoga?.

Reply
Customer care male
Mr. Samar CallsJul 17, 2017

Mr. Samar On Phone To Nadra Service
Hi
The phone number 111-786-100 is useless. Nobody pick up the phone as I am trying to ring from overseas. (Australia).

Reply
Customer care male
Mr. Osman Yasin CallsJul 03, 2017

I recently got my Pakistani Passport renewed for ten years from Pakistan Embassy in Kuwait. I would like to know if there is any Nadra rule which requires that a dual national MRP must have a hand written note on the Pak Passport that the holder is a Dual National of another country such as the United States of America. I have never seen this happen before on my other friend's Passports received from the New York Consulate. The Pakistan Embassy in Kuwait has written a note on two pages. Please send me this specific rule before I contact Mr. Chaudhry Nisar, the Minister of Interior, Govt of Pakistan. Thank You:.

Reply
Customer care male
Mr. Ayaz CallsNov 03, 2017

Mr. Ayaz On Phone To Nadra Service
Sir family registiration certifecte online farm me citizen no jo dety waha bacho kyle jin ke cnic nhi bani ho un ka kya dengy.

Reply
Customer care male
Mr. Mahboob Akhter CallsDec 25, 2016

Mr. Mahboob Akhter On Phone To Nadra Service
I have submit three passport on line serves i want to review or contect to on line athorety to solve my peroblem if i can get there phone number.

Reply
Customer care male
Mr. Asif Qureshi CallsNov 16, 2016

Mr. Asif Qureshi On Phone To Nadra Service
Cant get through to the customer servcie line from united states for general inquiry. This number 92 51 111 786 100 does not work, please advise the correct number for call center to call from overseas. Thank you.

Reply
Customer care female
Ms. Atika Inam CallsAug 17, 2016

Ms. Atika Inam On Phone To Nadra Service
Dear sir, I received card. But urdu name of Atika is wrong. Pleas help me. Regards, Atika Inam .

Reply
Customer care female
Ms. Atika Inam Says Aug 26, 2016

There is a mistake in urdu name of atika. Its written with alif now. Please look at the urdu form for correct reference. Please take care of this. May allah give you jaza for this. Tracking no-770000180971.

Reply
Customer care male
Mr. Azhar Ali Afridi CallsJun 22, 2016

Mr. Azhar Ali Afridi On Phone To Nadra Service
Tracking iD 503611112139 citizen number 1730195910706
please help: my daughter NICOP still not receive. We applied on 8-3-2016. I applied from Dubai Embassy.

Reply
Customer care male
Mr. Tanwir Bashir CallsJun 08, 2016

Aslam o alaikum my name is Tanwir Bashir and my tracking Id 503501064084 my card is rejected for finger print which I went to London Nadra office for verification and I provide one photo and thumb imprition and it's almost now a year I haven't received my card I do not know what's happening to my card and i paid the fee is well and went to Nadra office twice. Now i do not know what to do I am coming to Pakistan in July, but I can not travel without card. I am 100 miles away from London Nadra office and it costing me to get there each time which I can not afford plus I have to take day off from my work is well would you like to help me I will wait for your reply many thanks.

Reply
Customer care female
Ms. Rukhsana Malik CallsJun 07, 2016

Ms. Rukhsana Malik On Phone To Nadra Service
I applied on 4th of may 2016 still no stil havnt received my cards.

Reply
Customer care male
Mr. Ismail Khan CallsMay 26, 2016

Mr. Ismail Khan On Phone To Nadra Service
Dear Sir Madam How i can Start online work in private office to new or renew ID card for people of Pakistan. What's the requirement kindly send me full information. Thanks.

Reply
Customer care male
Mr. Amin Pir Mohd CallsMay 22, 2016

I March 2012 NICOP renewal still show pending, Nadra mistac my ID number Nadra officer issue some other
Person I send my all documents with require fees. I call so many time Nadra office still Nadra did not solve
My problem. I request Nadra officer please take seriously my matter
My tracking number ZU16907.

Reply
Customer care male
Mr. Mohammed Salman CallsApr 26, 2016

Mr. Mohammed Salman On Phone To Nadra Service
Dear,

This is with great disappointment that i am writing to you on renewal of my national id. I had applied on 26th Nov 2015 (Tracking number AF018127) only to receive rejected application with reason as 'Indian spouse' despite submitting all relevant documents. Thereafter i was directed by your officials to write a follow up email where it simply replied Under Processing and no further update. I have been constantly following up, but all with failure. Can you please look into it and revert to me with updated status. Thanks,
Mohammad Salman
Bahrain.

Reply
Customer care female
Ms. Ruqaya Begum CallsDec 31, 2015

Ms. Ruqaya Begum On Phone To Nadra Service
I applied for ncop from muscat oman. In 2013 Still they are saying yours card is in process. Recept No. 2278209

Please solve this matter. Refards Ruqaya Begum .

Reply
Customer care female
Ms. Ezzah Adnan CallsNov 20, 2015

Last two month ago i apply my NICOP card, but still i did not receive i stuck in Saudi Arabia due to that ID card because i cant renew my passport until i receive my ID card. Many time i send missing passport copy, but still not update please finish my issue Nadra Receipt/Form Number:770000025456.

Reply
Customer care female
Ms. Syeda Rukhsana Nahid CallsNov 11, 2015

Salam Nadra. I am sending this complaint to you, because nothing else is helping regarding my POC case. I must point out that all the fees have been payed, including the fine for the delayed hand over of NICOP. I hope that there will be some progress in this case after so long period of time. I live in Copenhagen Denmark, but applied for renewal of my POC because it expired during my stay in Pakistan. Embassy case number:P. R-395274 in Denmark. Nadra receipt number 00395274, applied from Faisalabad on 04-12-2014. Nadra complaint number is G9VD3XUW98 )online complaint)PS. Have tried to contact Nadra by e-mail and by phone, but no respond had been given so far. Please help me, cause I need my POC so that I can travel to Watan e Aziz without problems. Kind regards and Allah HafizSyeda Rukhsana Nahid .

Reply
Customer care male
Mr. Aijaz CallsAug 10, 2015

Mr. Aijaz On Phone To Nadra Service
Dear SirI want to cancel my Nic because I was resident of Sukkur, now I have shifted my home in Quetta permanently. What should I do for this.

Reply
Customer care male
Mr. Abdul Rauf CallsAug 04, 2015

Mr. Abdul Rauf On Phone To Nadra Service
I have submit fee for overseas ID card in Oman(muscat)but in embassy they said you will receive card from Pakistan. There is no any information in Pakistan also. My receipt number 002305216 from Pakistan embassy. My old ID card number 37402_7328098_7 please help me getting my overseas card because i have problem with my passport. Thanks.

Reply
Customer care male
Mr. Atiq CallsJul 14, 2015

Mr. Atiq On Phone To Nadra Service
Sir can you tell me your Ramazan timing in lahore office.

Reply
Customer care male
Mr. Syed Mohammad Abdul Hai CallsFeb 01, 2015

I called twice on the number 051111786100;, but after the initial recorded message no body picked up the phone. Thanks Nadra.

Reply
Customer care male
Mr. Syed Mohammad Abdlul Hai CallsFeb 01, 2015

Dear Sir: ASAK I am a holder of a valid smart card 4200003927785. It is valid for life. My wife’s (Noor Fatima Hai) NIC number is 42000-0376114-4, valid up to 31st Oct 2018. The other day I went to Mobilink Head office near Gizri, Submarine chowk, Karachi to get my Mobilink SIM verified. I have only one . Surprisingly they could not get the thumb verification Thumbs of both hands as well as the index fingers of both hands did not bring any result/ I had to return disappointed. Next I tried to check the SIM via both, Nadra website as well as o by SMS, but to my utter surprise, on both, the computer as well as the 668 SMS service, I get the reply "*CNIC Number's validity is not reflected". What do we do now?Please advise us quickly to resolve this as the deadline for SIM verification is approaching fast. Dr. Syed Mohammad Abdul HaiPresident Apartments, number G-11, 9-Sunnyside Road, Civil Lines, Karachi 75530Mobile number 03009287774e-mail: smabdulhai32@gmail.com.

Reply
Customer care male
Mr. Mohammed Ali CallsJan 30, 2015

Mr. Mohammed Ali On Phone To Nadra Service
I want to apply for ID cards for my children which documents required?

Reply
Customer care male
Mr. Mohammed Ali CallsJan 30, 2015

Mr. Mohammed Ali On Phone To Nadra Service
I want information about what requirement to apply for I'd card.

Reply
Customer care male
Mr. Waqar Ahmed CallsNov 23, 2014

Mr. Waqar Ahmed On Phone To Nadra Service
I lost my ID in Pakistan this time i am out of Pakistan please help me.

Reply
Customer care user complaints