BSNL Customer Care Phone Number

Phone Number of BSNL is (011) 23372424 / 23734064 / 18004251425 .
BSNL Mobile is a special service which was launched by BSNL, an Indian telecom service provider. The service was launched in year 2000 in the same year the company was incorporated in India by the government. The company provides different mobile connections and the plans are divided according to that. The services include for both GSM prepaid and postpaid connection are Value Added Services, internet data cards, International Roaming and Mobile Number Portability, etc. In CDMA its service includes mobile telephony and CDMA Data Card and its plan include 1X Prepaid, 1X Postpaid, EVDO Prepaid, EVDO Postpaid and EVDO Router and WiFi. BSNL has become very first Indian telecom company that launched very advanced WiMax technology. The company launched its 3G service in all 21 Indian telecom circles with interesting plans to all internet lovers. The service of 3G was rolled out by BSNL in India in year 2010. Before all this, the company BSNL mobile service is used to known with the name CellOnew. The company launched all kinds of telecom service not only to make telephone service better and to improve broadband internet access, land line telephony, data cards and others. As the market of tablet PC take a big leap the company then unveiled its first ever internet access device and named as c Penta. With all these service the company was named and listed in one of the most trusted brands in Indian market. As it is owned by Indian government the performance of its service and products is unmatchable and are both reliable and affordable.

Apart from mobile services, Bharat Sanchar Nigam Limited provides various other telecommunication services such as fixed line telephony, internet services, digital television and IPTV. According to the report of 2014, more than 117 million registered users are part of BSNL. BSNL has been operating all across the world except New Delhi and Mumbai as these two prominent cities have been served by Mahanagar Telephone Nigam. BSNL has strong landline network across the country serving many small big towns and cities in India. Apart from this, BSNL is the largest provider of Internet Protocol Television that allows users to access television by using internet service. The company has sixty seven percent shares in total ADSL services in India and is fifth largest telecom operator. BSNL also provides WiMax 4th generation high-speed internet service in the world. It is wireless interment service especially meant for the rural areas where wired broadband facility is not available.

The customer care number of BSNL can be contacted from Surat, South Delhi, Jammu, Vellore, Aurangabad, New Delhi, Kanpur, Andhra Pradesh, Erode, Kerala, Meerut, Punjab, Rajasthan, East Delhi, Baroda, Ludhiana, Maharashtra, West Delhi, Patna, Tamil Nadu, Trivandrum, Visakhapatnam, Gurgaon, Gorakhpur, Patiala, Shillong, West Bengal, Vijayawada, Mumbai, Jaipur, Cochin, Nasik, Ghaziabad, Pune, Agra, Chennai, Jamshedpur, Salem, Jalandhar, Dehradun, Uttarakhand, Bihar, Hyderabad, Raipur, Karnataka, Kolkata, Chhattisgarh, Pondicherry, Nagpur, Goregaon, Amritsar, North Delhi, Himachal Pradesh, Jharkhand, Rajkot, Lucknow, Bangalore, Sangli, Ranchi, Ernakulam, Assam, Udaipur, Bhopal, Navi Mumbai, Madurai, Faridabad, Bhubaneswar, Gwalior, Noida, Vadodara, Indore, Uttar Pradesh, Allahabad, Varanasi, Trichy, Ahmedabad, Delhi, Gujarat, Mangalore, Madhya Pradesh, Coimbatore, Goa, Mysore, Thane, Orissa, Chandigarh India, etc.

Contact Numbers For Regions Of BSNL


BSNL has given the state wise and city wise customer care numbers in order to furnish the excellent range of facilities to their consumers. Customers can get their local BSNL mobile customer care numbers. The contacts are given below:

Regions Phone Numbers
Assam 9435024365
Chhattisgarh 9425201234 / 9425201041
Tamil Nadu 9443024365 / 9444024365
Maharashtra 9422024365 / 9422124365
Madhya Pradesh 9425024365 / 9422124365

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BSNL Address


The address of BSNL is Harish Chandra Lane Janpath, New Delhi - 110001, India.

BSNL Email Address


The email address of BSNL is ddgpg@bsnl.co.in.

BSNL Website


The Website of BSNL is www.bsnl.co.in.

BSNL Customer Support Service Phone Number


The customer support phone number of BSNL is (011) 23372424 / 23734064 / 18004251425 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of BSNL Service Center and BSNL customer care number is given below. The helpline of BSNL customer care number may or may not be toll free.

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BSNL Phone Number Customer Service

What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here



View Contact Detail Like Phone Numbers



BSNL Source of Knowledge


en.wikipedia.org/wiki/bharat_sanchar_nigam_limited
www.bsnl.co.in/opencms/bsnl/bsnl/directory_services/toll_free_numbers.html
www.bsnl.co.in

Your Complaint, Suggestion, Complication, Review To BSNL

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BSNL Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Satish Chand Gupta CallsApr 02, 2018

Mr. Satish Chand Gupta On Phone To BSNL Service
Dear sir
i am using broadband service, but not working in 5days. Please help me sir. Satish Chand Gupta s/o lt-munnilal gupta, vill/po-tighra peppeganj, dist-gorakhpur, state-utter pradesh 273165

my numbar-0551-2762004.

Reply
Customer care male
Mr. Shiju P Alex CallsJun 09, 2017

Mr. Shiju P Alex On Phone To BSNL Service
Kindly stop the business/advertisement messages in my mobile No. 8330886206.

Reply
Customer care male
Mr. Navin P Pandya CallsJun 08, 2017

Mr. Navin P Pandya On Phone To BSNL Service
I AM FROM LOK JAGRUTI KENDRA, SARKHEJ (AHMEDABAD LANDLINE NO 079-29296683. WE HAVE TO CONTACT SEVERAL NOS IN A DAY, BUT WHENEVER WE ARE DIALING WE COULD NOT CONTACT WITH THE VOICE "ALL LINE IS BUSY PL. TRY AGAIN" please Depute lineman for for the same.

Reply
Customer care male
Mr. Rupankar Das CallsFeb 22, 2018

Mr. Rupankar Das On Phone To BSNL Service
My mobile number has been not recherge 9531468677.

Reply
Customer care female
Ms. Rukmini CallsMay 04, 2017

Ms. Rukmini On Phone To BSNL Service
Balance deducted befor expiry date of plan.

Reply
Customer care female
Ms. Jaya CallsFeb 07, 2018

Ms. Jaya On Phone To BSNL Service
LINE NOT WORKING - 044-24465398 (contact mobile number is9600034882).

Reply
Customer care male
Mr. A M Mathai CallsFeb 04, 2018

MY BSNL MOBILE NO IS 9447144101. PLEASE DEACTIVATE THE CURRENT ENGLISH DIAL TUNE.

Reply
Customer care male
Mr. Subramanian CallsSep 14, 2017

My cell number 9442676562 unable to work from today morning there is no number available to contact customer care. Being more than ten years I am having this number. What is the customer care executive number For Tamil Nadu and you have provided some number S for Tamil Nadu that number S are charging us for your advertisement and unnecessary disturbance to the customer who are in trouble, it should be solicited to your executives, and this kind of experience to BSNL staffs in other places may educate the department or otherwise we are in compulsion to migrate from your service.

Reply
Customer care male
Mr. Jagannatha Salian CallsSep 10, 2017

We are using BSNL broad band internet, but now our wifi not working. So please solve this problem as early as possible.

Reply
Customer care male
Mr. P Rajasekharan CallsSep 10, 2017

Mr. P Rajasekharan On Phone To BSNL Service
I have not rec'd my refund of the deposit of my landline no 04222617753 surrendered on 20 09 17.

Reply
Customer care male
Mr. P Rajasekharan CallsSep 10, 2017

Mr. P Rajasekharan On Phone To BSNL Service
I surrendered my landline no 04222617753 on 20 0916 As l did not get the refund of deposit even after ten months I made avomplaint in7/17 I was informed on 05 09 17 that the amount of refund was tfrd through NEFT. But I have not rec'd so far.

Reply
Customer care male
Mr. P Rajasekharan CallsSep 10, 2017

Mr. P Rajasekharan On Phone To BSNL Service
I have not rec'd the refund of deposit. Isurrendered my land line no 0422 2617753 on 20 09 16 I was informed the refund was TRD through NEFT on 05 09 17 But I have not rec'd so far.

Reply
Customer care male
Mr. P Rajasekharan CallsSep 10, 2017

Mr. P Rajasekharan On Phone To BSNL Service
I surrendered my landline no 0422 2617753 on 20 09 16 with a request to refund the deposit As I did not get the refund even after ten months I again summitting a request with a copy of the bank passbook and made a complaint I was informed over phone that the refund was TRD through NEFT But I have not rec'd sofar.

Reply
Customer care female
Ms. Pappu Nath CallsAug 25, 2017

Pleased sir my friend bank nomber9468363650, but Vodafone port for want pleased my BSNL bomber CA service dictivated.

Reply
Customer care female
Ms. Karpaham CallsOct 04, 2018

MY BSNL NOT OUT GOING I HAVE MAIN BALANCE MY NUMBER IS 9489048414.

Reply
Customer care female
Ms. Manju Kumar CallsAug 14, 2017

Ms. Manju Kumar On Phone To BSNL Service
Sir,
This is to bring to your notice that my land line telephone number 0532-2260274 is not working since last about ONE MONTH. Several telephone complains have not resulted any thing. Kindly look into it and arrange earliest possible restoration of land line. Broad Band connection is also on same line, but accept for few days it is working alright. Thanking you,
yours faithfully,
Manju Kumar
28-C, Thornhill Road,
Allahabad-211001.

Reply
Customer care male
Mr. Kprpillay CallsDec 15, 2017

Mr. Kprpillay On Phone To BSNL Service
Telephone number 04712468150 not working for three months.complaint registered on 12/12/2017. Docket number 118855030332. Phone dead.

Reply
Customer care male
Mr. Bandana Pal CallsJul 31, 2018

Mr. Bandana Pal On Phone To BSNL Service
My pre paid number 09432955452 is not working. Please arrange to rectify.

Reply
Customer care male
Mr. S G Mani CallsJul 20, 2018

Mr. S G Mani On Phone To BSNL Service
I had a connection at my residence House number 89, Sector 9, in Faridabad Haryana Tel. No. 01292283675, and had surrendered the same end of March 2018 as I had shifted out of the state. I been informed that after all the bills having paid by me, i have a credit of around 900Rs. If I provide my account details will the same be transferred to my account?
An early response and action would be appreciated
Thanking you,
S G Mani .

Reply
Customer care male
Mr. I D Khemchandani CallsSep 14, 2016

Mr. I D Khemchandani On Phone To BSNL Service
My Landline telephone number 0744-2407891 is still not working. When it will be set right. Regards,
I D Khemchandani. Date 14/09/2016.

Reply
Customer care male
Mr. I D Khemchandani CallsSep 14, 2016

Mr. I D Khemchandani On Phone To BSNL Service
My Landline telephone number 0744-2407891 is still not working. When it will be set right. Regards,
I D Khemchandani. Date.

Reply
Customer care male
Mr. K Audisesha Reddy CallsAug 12, 2016

Dear sir
I have been struggling to talk to your BSNL customer service, Nellore dt, AP for more than 20 days to know about the status of my post paid mobile number 9490413945, whether the scheme is Rs225/- with seconds pulse rate or not. And also I want know about I ternational roaming fixed charges and tariff. I could not get your customer service centre. Local Sullurpeta BSNL told that they do not deal with post paid mobiles, pl contact Nellore dt, On repeated request they gave numbers 0861-2352253, 2337788, 1503 , etc which were not responded always. The no 1503 gives same and always one IVRS---press one or two or three, not any thing else. It is punishment to common to reach you for any help. Finally one day some body received 0861 2352253 and told no body here, all gone to lunch etc
Pl what should we do or to whom to contact by phone or email, pl indicate, it is written with dispersion.

Reply
Customer care male
Mr. Darshan Singh CallsMay 07, 2016

My mobile number is 9466964511. I called on customer care number 1500. Only to know about how to activate dnd service, but the customer care executive cut off my number only by saying that it is landline service enquiry. And the number (1503)provided to me to call never meets, it is always busy. After that i called many time to customer care 1500, , but they pick and cut off my call even say hello. Very bad customer service of BSNL.

Reply
Customer care male
Mr. Natarajan Ganesan CallsDec 13, 2014

Mr. Natarajan Ganesan On Phone To BSNL Service
I took a broadband connection in 2011 in the 950 plan. With my broadband connection suddenly blinking out on 1LAST THEREE then started my ordeal. (TILL 15-11-2014 ) calls to the following numbers: 1500, 0431-2612198, 91 9486106158, and to the personal mobile. Every time I was mocked out or with artificial courtesy by the above persons. At times I was challenged that my premises was found closed. Other than rectifying every thing else was offered. One sincerely wish that there should be a grievance cell to hear the grief of public grievance cell at GM's office at Trichy. Sure the management knows its worth hence offers its shares at par to its employees for there is no premium to command for with its dead weight work force, 0431-2612927.

Reply
Customer care male
Mr. Vishnu.r.v CallsDec 11, 2014

Mr. Vishnu.r.v On Phone To BSNL Service
My Bsnl Wimax is not working properly especially in nights. I didn't get any network signal. I will get bill in every month properly. So sir kindly rectify this. My username : LB10036122. MY LOCATION : EDAVA. My mail vishnurvedava959@gmail. com.

Reply
Customer care male
Mr. T.k.kurian CallsDec 11, 2014

Mr. T.k.kurian On Phone To BSNL Service
My Landline number 0481 2542372 is not working from last four months. Ln between it got functional for about eight days. Now my Broad band connection and Ll is not functional. I have lodged the complaint several times at your Ayarkunnam office, till now no response. Kindly do the needful. Sincerely T. K. Kurian
thadamuriyil, Lakkattoor, Kottayam.

Reply
Customer care male
Mr. Abhishek CallsDec 11, 2014

Mr. Abhishek On Phone To BSNL Service
This morning I visited Bsnl Jodhpur, Sardarpura office at 10. 15 am. I had to get my data plan changed for my post paid mobile. The concerned person was not on the desk, upon asking the person Incharge rudely said that he would come after 11. 00. I just requested for the form and he behaved and responded in a very uncivilized way. If this is the way the employees behave with the customers, I feel they have no right to be there on the job. Kindly introduce an orientation program and teach basic etiquette and communication. Such persons damage the image of entire department.

Reply
Customer care male
Mr. Chiranjit Das CallsDec 10, 2014

I have taken taken a BSNL 2G SIM on Saturday, 6th December. But my SIM is not still activated. So I want my number to be activated as soon as possible. The number of BSNL SIM is 9406241603.

Reply
Customer care male
Mr. Gurwinder Singh CallsDec 10, 2014

Mr. Gurwinder Singh On Phone To BSNL Service
Dear Sir, It is submitted that our land line connection number 0161-2564610 and broadband services are out of order for the last 20-25 days. Despite several complaints, no action has been taken by the exchange staff. I have even personally visited the exchange office twice in this regard, which is located hardly 200 yards from my house. It is therefore, requested that needful may be done at the earliest or otherwise I will be compelled to switch over to some other private tele service provider. Gurwinder Singh0161-2564610, Mobile number is 94176-96200.R/O 5-H, Shaheed Bhagat Singh Nagar. Pakhowal Road, Ludhiana.

Reply
Customer care male
Mr. Vijay Kr. Sinha CallsDec 08, 2014

Mr. Vijay Kr. Sinha On Phone To BSNL Service
My SIM is Jai Jawan plan. I live in Assam. I recharged roaming pack(80. 10)for 90 days. Roaming pack is activate, but call rate is same as before and incoming call is not enable.

Reply
Customer care male
Mr. Dr. Hussain .k CallsDec 08, 2014

My Phone number is 04942610450 at Randathani Exchange. I am using broadband also. Unfortunately for the last many days my phone and broadband is not working. I complained the matter directly to the cable operator and also in the exchange. There is no answer for the call. I was informed that the there was no sufficient labourers to correct the cable. They consoled by saying it will be okay tomorrow. I am believed in a number of tomorrows, but still the boat at Thirunakkare. Sir, Is it a breach of faith from the part of BSNL. I am ready to bear the expenses of the repairing. Being a columnist I am always engaged with Internet. Can you help me sir?
Dr. Hussain.

Reply
Customer care female
Ms. Anu CallsDec 08, 2014

Please, activate my BSNL mobile number 8895612575. It is not working since one week even after validity recharge done. Please, activate my number.

Reply
Customer care male
Mr. R P singh CallsDec 08, 2014

Mr. R P singh On Phone To BSNL Service
I am not able to connect customer care so, kindly please do the needful. Mobile number - 9401014005.

Reply
Customer care male
Mr. Abhimanyu Kumar CallsDec 07, 2014

Mr. Abhimanyu Kumar On Phone To BSNL Service
I have recharged Rs 50 on mobile number 9431400607 on dated 06/12/2014, but the amount has not been credited in my prepaid number. Let me know the issue and resolve it asap.

Reply
Customer care male
Mr. Kuljinder Singh CallsDec 06, 2014

Mr. Kuljinder Singh On Phone To BSNL Service
My wimax connection is not working since last week. My account number is 180317538. Please help me.

Reply
Customer care male
Mr. Kuljinder Singh CallsDec 06, 2014

Mr. Kuljinder Singh On Phone To BSNL Service
My Bsnl Wimax is not working since ten days. Account number is 180317538, mobile number is 9815941496. Our Wimax is not working and Nobody is attended my complaint. What i do?

Reply
Customer care male
Mr. Satyajeet Pattanayak CallsDec 06, 2014

Mr. Satyajeet Pattanayak On Phone To BSNL Service
I have a Wimax connection 750 plan. It was started on 28th of October 2014. In the next month i got a bill amount due of 200 rupees billed from 25th to 31st October. For which the bill came on 29th. Then i got another bill total of 1098 in the online portal on 6th December. Both time i tried to contact the customer care, but they did not heeded to problem. I have paid the bill, but i want explanation of the bill. My user ID is OB10014840.

Reply
Customer care male
Mr. Nitin CallsDec 06, 2014

My BSNL number (9412155755) was stolen. I would like to switch off the service of this number.

Reply
Customer care male
Mr. Jamil Ahmed CallsDec 06, 2014

My telephone number 2551786 has been in operation under Plan 150-PB. I have received Invoice number 10134574580056 dated 03. 12. 2014 for Rs. 475/-. On receiving this bill, I have observed that my telephone bills for the last 3-4 months are on higher side as compared to the previous bills, despite the fact that we use BSNL telephone rarely, as every member in the house has independent mobile phones for his/her use. Please look into it and also provide me the call details including local calls of the Invoice No. 10134574580056 dated 03. 12. 2014 as early as possible. Regards,
Jamil Ahmed.

Reply
Customer care male
Mr. M. Sanjay CallsDec 06, 2014

We would like to inform you that my BSNL number 0788-2241906 in the name of Shri. N. Muraleedharan for the month of October, 2014 online Bill Rs. 417/- two times Date 7/10/2014 and 28/10/2014. Please confirm and clear the last payment and adjust to November, 2014 Bill. It is, therefore requested to kindly clear the Bill at the earliest and inform the same. Regards,
M.Sanjay
MIG-I, 1045,
HUDCO, Bhilai. Mob No. 9300645453
Mob No.

Reply
Customer care male
Mr. Dr Suresh CallsDec 06, 2014

No one picked up the phone after calling for more than 2hrs. Thats why faith is going away from BSNL services.

Reply
Customer care male
Mr. Babu Thomas CallsDec 05, 2014

Mr. Babu Thomas On Phone To BSNL Service
Shifting of the landline number 810622 (Erumeli Exchange) to my new house applied in last April 2014. There is no any action.

Reply
Customer care male
Mr. Dr Y Prasad CallsDec 04, 2014

Mr. Dr Y Prasad On Phone To BSNL Service
Yesterday new 3G SIM taken from Auto Nagar exchange Vijayawada. Kept in basic plan. On line recharge is rejected twice. No incoming calls or outgoing calls. SMS is received. How to activate the connection. Phone number 8500315167.

Reply
Customer care male
Mr. Jatin Hazarika CallsDec 04, 2014

I have BSNL 3G Data card connection from JORHAT town branch. Now I am at Mumbai, I am unable to get connection at Mumbai. How I will get connection at Mumbai. Please help. My data card number is 9435512071, my communication number is 09892683908.

Reply
Customer care male
Mr. Devendra Kumar Sharma CallsDec 03, 2014

Mr. Devendra Kumar Sharma On Phone To BSNL Service
We have converted normal SIM to micro SIM today at 12 AM. Now till time 17. 32 PM my SIM is not activated. Please do needful, My Mobile number is 94256 72724.

Reply
Customer care male
Mr. Rajinder Kumar CallsDec 03, 2014

Mr. Rajinder Kumar On Phone To BSNL Service
My name is Rajinder Kumar. Wimax account number 172199141 is not working. I have deposited Rs 2000 on 28/11/2014 at AT 02101 Krishna Square Amritsar. Receipt number 210128111 4000 18 PB 10020945.
Thank you.
Rajinder Kumar
9915457766.

Reply
Customer care male
Mr. Kishor D.panchal CallsDec 03, 2014

Mr. Kishor D.panchal On Phone To BSNL Service
My landline phone number 070-27641088 is not working since last three days. It rings in exchange, but unable to receive call. K. D. PANCHAL
9377370007.

Reply
Customer care male
Mr. Ankur Varma CallsDec 03, 2014

I want to get a new broadband connection installed at my home and have been trying to contact BSNL, but there is no response. I was told to send a SMS and there is no reply to that also.

Reply
Customer care male
Mr. Chandramouli B CallsDec 03, 2014

Mr. Chandramouli B On Phone To BSNL Service
I have charged Rs. 220/- top up to my mobile number 9444170843 vide reference number 88900627225. But to my surprise the amount has not been credited to my account. Pl look into the same and do the needful. Thanking you,
ChandramouliB.

Reply
Customer care male
Mr. Prabhudutta Tripathy CallsDec 02, 2014

My below BSNL(TamilNadu) number is not working from last one week. No network is there and while i am calling this number from any other number its saying: 'number doesn't exist. " Mobile number is 9445750678. Kindly try to fix this problem as soon as possible. Regards,
Prabhu.

Reply
Customer care user complaints